great water pressure, plenty of hot water, nice new kitchen, and our room with 2 double beds was huge

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise, private parking, so clean and comfortable

spacious, clean room with kitchen. plus laundry and small fitness room

separate coin-operated laundry facilities

booking. com photos need updating to remove bbq and laundry, as not present now.

the gym is 24 hours which is great

probably because rain put the kids' hockey game indoors

breakfast is excellent and good value. swimming pool wonderful. gym also spacious.

me over the breakfast i prepaid and was told i didn't also wasn't told where to find the pool the gym or anything

the restaurant could be better for kids .

pool and gym awesome

there was also a pool for them to play in for an hour or two before we continued our journey

with teenagers stampeding the hallways, police were involved and they could not find all the kids so ultimately the situation was uncontrolled and teens were running & screaming in the

we ordered room service for dinner and it was very good quality and there is a starbucks in the lobby

we paid for the breakfast for the family of four

hotel with a spacious living unit that includes a bedroom, a living room and a kitchen

excellent breakfast and the bar service was great.

the lady serving the breakfast was very hospitable . front desk people were really helpful.

ev charger. small bar in the hotel and free breakfast

the gym had very very old elliptical machines

very clean, great breakfast.

complimentary breakfast

at the bar or tending to it

the gym & pool

the breakfast is not amazing.

we loved the room and the full size kitchen facilities

excellent breakfast

and comfortable good size fridge in kitchenette great breakfast smart tvs so you can access your netflix great

kitchenware kind of weared off. pans with scratches etc. requested to change, no success.

bedroom and kitchen kitchen

what for the laundry and gym facility with the big out of order sign ud83dude2e

breakfast was a little sketchy. vending machines??

that drops off to my office every day morning at no cost laundry onsite and kitchen

the free breakfast didn't include much

the breakfast wasn’t a breakfast at all. just muffins and bars

roach found in bed nobrefund given was offered coins for laundry room really

the kitchen, beds and location

great hotel! love the little kitchen. would definitely come back in the future.

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines, dirty towels, dirty linen, staff attempted to recharge my stay during check out,

the breakfast selection was very limited

didn?t have laundry bag

gym,pool,breakfast, the store. the rooms were very nice too.

sat at the bar in the onsite restaurant and service was excellent

i did not realize that breakfast was not included….breakfast bar too expensive at 17$

need more laundry machines..

location, staff, gym and the availability of a pool as well as a food

no continental breakfast free

like paying for parking, swimming pool and very small and gym doesn't have enough equipments

breakfast was great - love the location

fabulous breakfast!

gym 24/7

gym excellent and good basic breakfast

breakfast was better than expected

family of four two adults and two kids

called ahead and asked for early check in

lobbi and gym

location. laundry on site. pet friendly.

was very quiet, decent price, and kids loved the pool

children slipped and hit their head by the pool area because when the floor gets wet there it becomes very very slippery

was underwhelmed by the size of the pool but loved that it was positioned next to the outdoor courtyard

room was in front of an opened space where lots of kids used it to play all night and early morning, talking loud and screaming

level can be a little loud since the bar and restaurant area is in the atrium with the rooms around it, but the bedrooms are set back

room size, gym

cleanliness of the jacuzzis towards the end of the day, and kids playing in it

my kids love using the pool while i have my meetings and it is close to some great tourist areas and

ol/fitness center) were very nice

loved the pool, breakfast, full size kitchen and partial living room in our suite

the wifi did not work.

breakfast was perfect and good wifi

the rooms was really nice and clean, and the pool was amazing

allowed early check in and staff was accommodating and friendly

due to the corona virus non of the amenities, restaurant, or bar was open

clean and gorgeous, the staff was so kind and friendly, the flat screen tv was awesome, and the gym and pool were also great

pool was small, limited dining options

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

is no room service

breakfast buffet is nice. bar is nice. staff attentive and friendly.

bar closed early

breakfast, parking on site (need to pay extra), rooms are nice and clean, gym has all that i need (+) good gym and excellant breakfast (-)on floor and then discovered on last day all the water bottles on offer were in the fitness gym

room service did not deliver towels requested

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn't available

breakfast was good. cute vibes down in the bar area

they gave me a voucher for the gym down the

gym, no breakfast. room size to small

staff was friendly and free shuttle service made life easier

walking distance to harvard. early check in.

if all of that gets boring a 15min ride to the casino is always a 24 hour option

the two bedroom apartment was spaciously equipped with a full bath and full kitchen.

it includes bathroom and kitchen in the common area

early check in, friendly staff, bigger suite

great continental breakfast, large room was clean and comfy.

breakfast was good as well

this time we booked a large one-bedroom suite with full kitchen

breakfast. gym

breakfast

i was surprised however to note that their wifi network is unsecured

d brought it up to our room as there is currently no room service) and it was outstanding

the wifi in our room was nil and void until we complained then it was made easy.

location is brilliant; there is gym & spa; several nice restos / bars in the hotel; the room is

the gym cardio area was very stuffy, could use more ventilation or fans.

nice gym

good location good gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the complimentary breakfast was excellent as was the coffee

we had dinner and breakfast at artisty and both were delicious

breakfast was delicious

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

the service for breakfast was a little slow. but the food was great.

kitchen and definitely the chef makes every breakfast a true enjoyment

large, well-appointed room; nice gym and pool. easy parking.

for heat in gym turned down from a hot 77 degrees, was actually turned up to 78

location, helpful front desk staff, amenities such as pool and gym, happy hour and breakfast included

price, kitchen and breakfast

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area, all in all i'd stay there

very nice bar and gym and pool area

available the next day and made plans accordingly- then we got back from breakfast to find the kitchen open and making breakfast for other guests- a bit frustrating as it was not easy to find

great bar and food was great for quick purchase items

i like the spacious atmosphere that has a bar and a snack area to buy food

the restaurant and bar were convenient, it was nice to be seated outdoors

the gym was modern and the equipment in good working order

and staff were nice, liked the cute little restaurant and bar off of the side of the lobby

swimming pool and free wifi are good facilities which increase our entertainment

the bar soap doesn't lather well or rinse easily

it wasn't easy to connect to wifi

wish there was room service

is very expensive, the room, bar drinks and next door parking garage are all very pricey

lovely place, hotel bar was cozy, check in was friendly. a+

only thing was my room was right next to the gym so there was a lot of door slamming during the evening but i didn t bother me however it

room was amazing. breakfast was delicious. able to provide early check in.

room has everything one needs especially the kitchen

the breakfast was excellent, with a wide variety of options, and everything was very tasty

i also appreciated being able to relax at end of evening in the hotel bar with a beer or glass of wine

good facilities (gym, laundry room) and the staff was super nice and helpful

and the indoor pool was great

some food was cold at breakfast, oatmeal not replenished

no outlet around pool area but i can see why

the pool and shower then comfortable bed the breakfast was the best

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

the mini bar was filled with quality drinks and snacks

i was asking late check out if possible - my flight was at 7

cheaper breakfast would be good.

breakfast was good

breakfast was delicious. car valet excellent. lovely view. staff was wonderful.

the breakfast was very good und our room had a great view

breakfast was grossly over priced. room and service was excellent.

excellent gym

top location. great pool and spa. classy decor.

the kids got cold fast and could not really enjoy the pool

patricia from room service

-like the gym, it is spacious and has all the equipment needed for a work out

it was a bummer the pool wasn t open

loved that the bar area was updated

location and spa are great!

great location, walking distance to fenway. comfortable beds. kids loved pool.

buffet breakfast would have been good

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent the first night of our trip

vibes / the pool was great/ having a chess table there was awesome although the black king was missing

pet friendly with no pet fee

great breakfast! close to wonderful shopping and restaurants.

comfy beds, spacious room, had everything we needed, free laundry was a bonus

airport shuttle, hot breakfast options and a gym

fees and the stress of downtown driving by taking the subway from the assembly t station instead--kids ride free

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min walk to the

breakfast was very good, with a nice selection

nice breakfast included located near most attractions clean friendly staff self parking

hotel and air-conditioning very modern and small gym facilities

bed was uncomfortable, and gym was pretty small

spa is good

spa was busy with outside guests which didn’t give me the time to have massage sections

spa is very expensive but good.

also we used the spa services which were convenient

the spa was incredible!

everything. free garage parking, breakfast, very clean and extremely polite personal.

this hotel offered a free breakfast w/a variety of hot/cold options

the breakfast was not good.

very nice diversified continental breakfast. newly renovated rooms.

room, breakfast, parking and cleanliness

the best part was that it was dog friendly, and there was no pet fee

rooftop pool was lovely, as was the gym

the roof top pool is incredible! great vibe and staff.

top pool kept my husband cool and happy all weekend while i shopped

location, close to symphony hall, across from prudential center updated restaurant and bar unbelievable

room service was very quick and delicious

room service breakfast was very fresh, and delicious

they allowed us early check in and called us when the room was ready at 11:30am

hotel staff went out of their way to solve all our requests - early check in included - with a smile

fitness center ok

love the location, cleanliness, beautifully and perfect breakfast!

have a problem with the key fobs, i changed at least 5 times, that bothered me or my kids because you can’t used the elevator or open the room and we have to comeback to the front

from reception to room service to concierge everything was great!

kids were running around, things are going slow, everything was a mess

beds, clean room, and great room service

the pet fee is quite modest compared to other hotels

only had one elevator working and that was a pain to have to travel with kids to and from the 8th floor because it was so busy there elevators were in high demand

i loved the 24 hour gym. i loved the pool. i loved the location. i loved the staff

great gym, loved on-site starbucks and $10

we could hear kids yapping away next door

location very clean staff attitude gym

crazy that we pay for wifi with city rates

breakfast in the oak room was great - best pancakes ever!

breakfast a hit on 4th for vip

to many extra fees. charging for wifi room was extremely musty.

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

american-style, just about everything i could want was offered for breakfast

i didnotget a chance to have breakfast

my family and i found the breakfast was sufficient to start off the day

convenience, the staff, courteous and professional, the am breakfast was great!

gym n breakfast rooms were great

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

breakfast was not great. missing bread and some other things.

staff is excellent, like the daily breakfast.

the staff was so friendly, breakfast was amazing, and the room was very clean

i like the design especially the closet and kitchen

everything looked brand new, comfortable beds, nice size kitchen, and bathroom as well

kitchen is too small.

the hotel breakfast, space, and amenities.

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv,

pool was cold. was told it was a heated pool, not sure what it was heated to?

gym - people kept coming in to take water from fridge, post work out there was none left

that there was a 24 hour gym

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

we really enjoyed the bar and pool

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

ce, in 4 breakfasts)

excellent service, particularly from the butler. enjoyed the gym and spa. the

room service cooking soup that warmed my stomach

excellent service and wonderful breakfast .

was officiating a wedding same day as check in, property accommodated early check in

location, kitchen, free laundry and dryer. breakfast also was very good.

the room was very ample. the kids liked the pool.

and middlesex commons ( walking distance) friendly staff , comfortable bed, clean room, loved the breakfast, quiet location, fast check in/out

gym was open which was a nice amenity

location to parking and t station, not to mention the great great bar and restaurant

gym was a bit small but you have access to a gym round the corner as a hotel guest

we requested an early check in and were accommodated

ich i would have been happy to pay for) or some other solution to enable

front desk staff super helpful , provided early check in and great with advice about the area