wifi always loses connection

i hadn t realised there was no room service but couldn t fault it otherwise.

cleaners for either more milk, or regular coffee instead of decaf and selection was poor - the gym had an unpleasant

gym facilities, available 24 hours comfortable room appealing public space on ground

the bar was a little pricey.

room was amazing. breakfast was delicious. able to provide early check in.

very clean. full kitchen. comfortable. great staff. hotel in great condition

i wish the kitchen would stay late at least with a reduced menu.

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the second floor

the gym is uncompleted but better than nothing

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

we also enjoyed the coffee and breakfast in the morning

location, the gym, cleanliness of the room

gym equipment very basic

breakfast was plentiful

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

the breakfast was not good.

healthy breakfast choices

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

this hotel offered a free breakfast w/a variety of hot/cold options

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the pet fee is quite modest compared to other hotels

great concierge tips for restaurants and breakfast places outside of the hotel

only had one elevator working and that was a pain to have to travel with kids to and from the 8th floor because it was so busy there elevators were in high demand

great location, beautiful views! kids loved the gym and pool!

was great, room was very clean and reception allowed a very early check in without charging any additional fees

i was asking late check out if possible - my flight was at 7

we used items from the snack bar on this trip which were nice in vareity and reasonable in price

breakfast was in a sun-filled room and was delicious

cheaper breakfast would be good.

the staff were friendly and greeted our kids with care packages upon arrival

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the wifi in our room was nil and void until we complained then it was made easy.

the gym cardio area was very stuffy, could use more ventilation or fans.

no do it yourself laundry

the fellow who delivered room service my first night was very professional

room service valet service breakfast menu

the spa facility and staff were terrific.

the gym is super.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

spa was busy with outside guests which didn’t give me the time to have massage sections

spa is good

the fitness center including a lap pool was the nicest fitness center i have used during business travel

breakfast was delicious. car valet excellent. lovely view. staff was wonderful.

breakfast was a little pricey

no availability at spa for entire stay

the pool and gym area. also the great restaurant zuma

tithe room service was also still available and the food was delicious

very nice pool (the spa was under refurbishment at the time of our stay) (+) the scent is so spa and refreshing

room service was very quick and delicious

was automatically charged in my card for some drinks in the hotel bar which i never took

the bar and restaurant provided great food and very pleasant service

great location, great room, lovely staff, loved the gym too.

the hotel bar was great

it was a bummer the pool wasn t open

the pool and workout room were clean and had nice

there are only three in the whole building and with the pool located on the seventh floor there was a lot of starting and topping

gym, room , location

the kids really liked the pool at the end of the day

the gym and pool were very nice.

entrance is huge, lots of room, the bar is very nice but expensive

the best check in and front desk with early check in and upgrade

for late check out went well

we wanted an afternoon cocktail and the bar was closed

from reception to room service to concierge everything was great!

the view!!! the bar 10 had excellent food

not much selections at bar 10 for lunch.

worth the upgrade, especially as the oak bar was so crowded on saturday night

the room service is great and fast

great location, old world charm, impressive lobby. good gym.

fun for kids

no room service until 7:00.

gym was boring, like all other

good location good gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

the best part was that it was dog friendly, and there was no pet fee

pool is for kids only

us with early check in as we arrived in boston, 6:50 am on a red eye flight

gorgeous lobby, new gym with all new equipment

wifi often didn't work

lunch in the bar was great service and nice food

location, extremely friendly staff, fantastic room, great bed, spacious, amazing bar and great service

bar and main restaurant are very popular so getting a seat was often a challenge for in-house

an early check in

we also received a complimentary late check out

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

breakfast, but i still prefer the european mix of buffet and a la carte menu

breakfast was disappointing

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

a bit of long waiting time for the breakfast on weekends.

he was friendly and efficient and agreed to give us an early check-in and a late check out which worked well with our travel plans

location was excellent, there is a nice trendy bar below ground level but outside

very friendly staff good location peloton bikes at the gym is a plus so you can continue with your daily exercise routine

turn down service, wifi included, lovely coffee machine, usb ports, big modern television

front desk staff super helpful , provided early check in and great with advice about the area

the bar is nice and there are a lot of cozy spots in the lobby to sit and enjoy a drink

central location, top notch. early check in.

comfortable, close to t station, full of facilities including gym

ver ate at it so don t know about the food) and also an italian

room service for dinner was quickly delivered and reasonably priced

also enjoyed the bar area

look out for extra charges such as room service related to your

but if i'm to be nitpicky

to detail: serving the room service coffee

bar was great, food and staff amazing

the two bedroom apartment was spaciously equipped with a full bath and full kitchen.

little suite with a living room/kitchen area

if all of that gets boring a 15min ride to the casino is always a 24 hour option

the bed was reasonably comfortable, and the small kitchen area was useful

we booked a room for 2 with shared bathroom but ended up with a whole 2 bedroom apartment with a kitchen and living room area, all very clean and brilliantly designed

gym is nice but underground so no windows

staff all very friendly, allowed an early check in as the room was empty

i appreciate the early check in and room upgrade

location comfy beds very clean and we got early check in

in room service was great but it would be better if there was a restaurant we could dine in in the

just that the bar and restaurant next door were not open but still had an amazing stay.

accommodated our early check in request and staff was very helpful

restaurant and bar down stairs

early check in helpful reception

friendly staff, convenient bar restaurant on ground floor, rooms were clean, great value for money

excellent, made to order, breakfast was included in the price of our room

staff at the check in and at the bar

fabulous location and very accommodating to early check in request

rooms have a kitchen area with a sink and keurig coffeemaker, and adding a microwave might be nice, but i

the on-site bar and restaurant made it easy to grab a meal or drink without leaving the hotel

early check in due to travelling overnight much appreciated

gym was great, i walked to everything from the hotel

fast and strong wioth no hoops to ump through, gym small but surprisingly well equipped, cowork space downstairs, coffee at cafe excellent (la

thank you to the staff member who helped me figure out where to do laundry nearby

would also be nice to have a full gym

the hotel bar with the dj was nice

but a price list for mini bar and sundry items in the room would be nice

room service options were somewhat limited, but the food was great.

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

more options for dinner on the room service menu.

a crowded loud nightclub at night with lots of young rude kids (underage

gym and dining area is a bit bleak.

there also a small gym to go

it also came with a free rooftop bar drink ticket but there was no one else there and it's just a server stuffed in the corner with

but also the bar was kinda pricey not gonna

the room service is excellent

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

room service got every item on my dinner order wrong

the bar was not open

only room service

thought the drinks at the bar were very pricy

our room has very large which was great with two teenage kids

great bar and restaurant

asked for late check out so we could sleep in and the maid staff were very loud in the hallways and banging

the breakfast was a good value for the money. eggs to order were great and good selection.

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

part of town to walk around right across the street from boston common and beantown grill and bar right next-door that has fabulous food and drinks and the bartenders and staff are amazing

i also used the fitness centre which was very good

bar area was really nice

the best part was the bar lounge, great food drinks and bartender.

we arrived early and early check in wasn t a problem. staff so friendly.

modern design. cable fly machine in gym.

about this property- but i do wish that godfrey boston had a rooftop bar like godfrey chicago does

the room was spacious - had a king suite w a pullout sofa couch for the kids and the staff made up their bed w linens and pillows before we got back from the

very clean and luxurious installations and the bar experience was great

we arrived after transatlantic flight at 1330 and had requested early check in which the hotel couldn t fulfil

comfortable beds, lovely gym and bar

what i like best is the cleanliness, decor, room and room service, staff, hotel is lovely.

accomodated us with an early check in

historic hotel was very interesting and it had an excellent gym

gym was fully equipped.

the onsite restaurant was not kid friendly, no kids menu available

were travelling with young kids (2-4), they traveled for free, but thème were no room with a bathtub

the pool and gym facility is cool as well

were travelling with young kids

even gave a complimentary late check out

coffee bar could be a little better

there is no room service

the existing bins are small

the hotel bar was great

pet friendly with no pet fee

location ， shuttle bus to mgh and airport. thanks.

there could be more laundry facilities.

the free shuttle to the airport was a great bonus

plus to add they should have a bar or something,maybe an arcade,i have lots of grandkids and sometimes when your in a inn,hotel or something kids should have something to do

wifi was

specially on reception ) , location was excellent , free coffee in room & at reception , good gym

breakfast provided in the lovely pub next door was delicious and filling

the gym was a nice plus

the restaurant next door also does a full breakfast, lunch and dinner room service

the pool spa area and the dinner at the bond with my family

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our bags

the grana restaurant and the fed bar in particular have been spared no expense

convenient location, great cocktails & room service

staff from check in, to room service to housekeeping were exceptionally friendly and helpful

the decor and that you have the gym, office space/laptops accessible and bar area.

our son liked the gym

bar and restaurant area very accommodating and nice

the bar was closed but wasn’t the hotel fault due to covid 19

the gym on site is clean with nice equipment

the reception, location, cleanness, and the gym!

kitchen is too small.

kitchen amenities included a stovetop, stainless steel appliances and dishwasher

were great—at the front door, at reception and especially the man who was cleaning up after breakfast

the breakfast was good with a lot of options and plenty of seating

customer service from ali at reception, who accommodated a very early check in

room, complementary nespresso machine in the room, and a fantastic and very well equipped gym

a big shout out to the bartenders and bar manager

also great gym facilities

i had requested an early check in and they had me in my room before 10:00 am along with an upgrade

it would have been nice to have a small coffee bar downstairs with fresh creamer

the gym was nice. the store in the lobby was convenient

the gym was modern and the equipment in good working order

the bar soap doesn't lather well or rinse easily

the gym and pool were quite small.

room service for the first time and my burger was very rare i asked for medium well and it was very

free wifi unless you joined their rewards club, in a hotel that charged $400+ a night is a pretty poor

very luxurious hotel, extremely friendly and helpful staff, delicious breakfast.

only thing is that the bar seemed to close relatively early at 10 pm

the bar area wasn?t the greatest but the bartender?s welcoming demeanor made up for it.

the spa and pool facilities were fantastic!

no tea or coffee facilities in room. could order from room service however not before 6am.

only thing we had difficulties was with the tablet in the room when we were trying to order room service

no coffee facilities in room but there are in the gym

staff very attentive, from valet to room service