pet friendly with no pet fee

for breakfast that we knew we had no time for our 07

gym equipment mostly not working

there could be more laundry facilities.

you can purchase laundry soap at the lobby

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

really enjoyed our stay especially the kids because they have an indoor pool

that there was a 24 hour gym

pool was cold. was told it was a heated pool, not sure what it was heated to?

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

if you don’t have time for breakfast there’s a small kitchen in your suite that is fully equipped with everything you need to cook and store food

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

convenience, the staff, courteous and professional, the am breakfast was great!

i didnotget a chance to have breakfast

the location was great as we have family a suburb away. the breakfast was really good.

gym n breakfast rooms were great

staff is very friendly, hot breakfast daily.

breakfast was not great. missing bread and some other things.

staff is excellent, like the daily breakfast.

the continental breakfast was well served

close to a lot of stores not far at all from the casino the beds are very comfortable and everything is

i also used the gym and laundry services which were very convenient

i also used the gym and laundry services which were very convenient

room, location, shuttle, peice, stafff.

was nice, gym and laundry services were exceptional

everything. especially the updated gym

i wish the kitchen had a pair of scissors.

good location for connections to the center with transportation, good breakfast, good gym and

handy to have kitchenette

nice full breakfast as advertised.

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

breakfast was plentiful

nice breakfast included located near most attractions clean friendly staff self parking

location, fast lift, gym

bed was uncomfortable, and gym was pretty small

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

everything. free garage parking, breakfast, very clean and extremely polite personal.

healthy breakfast choices

very nice diversified continental breakfast. newly renovated rooms.

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

the pet fee is quite modest compared to other hotels

the gym could use a rejuvenation. the equipment is old and partially defective.

breakfast was fabulous! pool was clean and the grounds were beautiful!

bar located inside and a starbucks

great concierge tips for restaurants and breakfast places outside of the hotel

incredibly helpful in all areas of the hotel (parking, help with luggage and valet on arrival, laundry service, check in and out)

no laundry service at the moment

staff at the check in and at the bar

breakfast staff was excellent, they served our meal with a smile and the food was delicious

also, i had breakfast at blakes and ordered my eggs

i also appreciated being able to relax at end of evening in the hotel bar with a beer or glass of wine

my large studio with kitchen and sofa separate from beds

extremely helpful and informative, including letting me know that when we checked in that the kitchen closed soon so we could order and use our $20 credit

very clean. full kitchen. comfortable. great staff. hotel in great condition

easy to access to the parking at the back and the laundry room located at the 2nd floor is quite helpful; it's always cozy and for a short breakfast~

the room was perfect and peaceful clean and the staff tending the front desk and bar were beyond exceptional

breakfast was great good selection to suit anyone

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

decent location, allowing dogs on the property, gym is well equipped

pool and the gym and breakfast

the hotel looks newly renovated. the staff is nice and our kids enjoyed the pool.

swimming pool area is a bit small but still ok for the kids

especially if you are in there with loud obnoxious kids like we did

the swimming pool and the fact that it was open the staff was really nice

my kids love so much

the transport to the airport and they let us do early check in.

the restaurant and bar and key for relaxing and having dinner the night before a flight

hours bar & restaurant open no room service

coffee maker in our room was on the fritz, but not a problem since there was a free coffee bar in the lobby

shuttle was great property was clean and quiet

the bar restaurant was excellent and the bed was heaven

perfect downtown location, friendly staff, large, clean rooms, good gym

closed in the evening and the front desk person made sure we would be able to place an order for room service

to ask twice for room service

there is no room service

free wifi in the lobby

they also treated my kids exceptionally well

big deal for me, but definitely something to ask about if you have difficulty with stairs, small kids or whatever

big deal for me, but definitely something to ask about if you have difficulty with stairs, small kids or whatever

but it was me, my husband, and our two kids in our room and we were honestly fine

the best part was the bar lounge, great food drinks and bartender.

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

great staff. clean. smelt nice. nice bar / gym area

i also used the fitness centre which was very good

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

coffee shop in the morning and bar in the evenings

customer service from ali at reception, who accommodated a very early check in

feeling well arriving back at the hotel and the staff took care to assure we were allowed a very late check out to accommodate us

we were given waters on arrival and accommodated our early check in

room we had for 2 adults and 2 kids was absolutely amazing so much space and everything you could need in a room

very clean. nice restaurant and bar attached. close to the sites.

no room service or cleaning over the four nights i stayed there and no discount on breakfasts in the

for money, complementary snacks and coffee in a comfy lounge, great location, fast wifi, clean and comfortable

adequate gym for my needs

free wifi & business centre

superb friendly staff and the bar at night is gorgeous

food at the hotel is excellent and the spa services are great

gym great- nice length heated pool (i (+) the pool area is beautiful (-) i find it difficult to locate the restaurant and the hotel pool (+)really child friendly with toys upon arrival and in the pool area (+) pool area relaxing, (although jacuzzi was incredibly hot) - area well maintained and facilities (+)in chocolates the pool and jacuzzi, excellent workout room room was impeccably cleaned (+) added bonus: indoor pool and hot tub (-)room was located above the indoor pool, and it was noisy (+) wonderful pool and high speed wifi (+)clean and friendly the staff were the restaurants and facilities especially the pool and gym were all great (+) good aircon but not over the top, excellent location in the city, friendly staff, good swimming pool

elegant clean rooms. room service breakfast was very good. i will definitely stay here again.

go see the bar it beautiful

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

the breakfast room service was prompt and delicious and cleaning service excellent

i ordered room service one night and the whole process was easy, the food wonderful and the

waited at the bar downstairs for about 10 minutes, completely ignored even though there were less than 10

hotel s bar and restaurants were amazingly delicious, the location and view were phenomenal, the bed was so

we arrived early and early check in wasn t a problem. staff so friendly.

late check out

once getting to our room, with early check in, we were greeted with a bottle of prosecco and a lovely handwritten note

great little gym, and would have loved to use the bikes but were short of time to do so

the staff went above and beyond for us, allowed us an early check in and late check out no problem, offered us free drink vouchers for the bar upon check

us wonderful tips on area sites to see, helpful w/distributing breakfast tickets and with airport shuttle

there is a well equipped gym and an indoor heated pool

from overseas we we're a bit disappointed that the bar and restaurant didn't open til 5

the bar atmosphere was pleasant and our bartender was

just needed a place to stay near the airport, but really found the amenities to be awesome - the bar and restaurant was well staffed and really fun, loved the gym and little pool and my room was

wish there was room service

it wasn't easy to connect to wifi

excellent service at the bar, very attentive bar man

quite nice to have a very good breakfast with wide variety of food options (for american hotels) (+)staff, offered us late check out and complimentary breakfast (-)the breakfast was okay but could ve been better (-)the price of breakfast (+)were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast was good (+)i did not have breakfast there (+)great location for fenway, very walkable and safe. awesome breakfast and friendly staff. (-)the breakfast wasn t amazing, and unnecessarily complicated. (+)excellent location. great breakfast. friendly helpful staff.

beds were comfortable and they were extremely accommodating for an early check in

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

the bar area was lively with great service and drinks

service at the bar was very friendly and good

during check in

great hotel. looking forward to the return of the mini bar when checking in at midnight.

wish room service was available and there was an incident with not getting our laundry back on time so that led to some stress

pool for the kids, nice rooms, and a place to eat and even a small bar area

the breakfast was excellent and the bar was very

gym, service was great, people were amazing

kids received a small welcome package on arrival

thought the restaurant and bar was not to the level of the hotel

pool was awkwardly placed

has an amazing work out gym and pool and spa services

excellent room service meal

nice location, close to everything, breakfast included, very clean and modern hotel

room service

in early- great location and view of park- friendly staff- great burger and chocolate cake from room

bar and main restaurant are very popular so getting a seat was often a challenge for in-house

ordered creme brulee from room service

the restaurant and bar were terrific too, this will definitely be our new go-to hotel in boston

food pool accommodations pillows

pool, jacuzzi, gym were beautiful

very clean, able to walk to airport from hotel, nice restaurant and bar in hotel.

no microwave or refrigerator in room and no laundryroom

friendly staff nice starbucks coffee bar very clean very convenient

the health spa was wonderful

swimming pool, room

room service

look out for extra charges such as room service related to your

also, great gym with a beautiful pool that must have one of the most stunning views in boston

wish there could have been room service after 11:00pm! and i wish i could have stayed longer.

gym was above average but not well maintained

we tried to get room service at 11 pm at there was nothing available

they often send them the wrong booking information and we ended up in a room with a view of a gym facility and construction site

the rooftop bar was great, prices were very

comfortable gym and great gym.

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

the hotel bar with the dj was nice

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

great gym and lived the room decor

there also a small gym to go

great location and fun theming. check in was easy, and they allowed early check in, no problem.

the style of the room. the location. the staff . beautiful hotel. got use of the gym.

gym was well equipped with nice machines, weights, punching bag

are very friendly and there are a lot of extra services that are available free of charge (like early check in, bag storage, etc)

arrived boston in the morning n staff

the gym closes at 7pm saturday night!

loved the gym

enjoyed our stay with our two kids

ominique) was very helpful m let us have early check in

wifi, refused early check in but they could give us a room upgrade

tv and wifi was very slow.

loved the restaurant and bar in this hotel!

so many additional charges for room service that we just skipped it.

wifi was good

utilised and enjoyed the excellent gym facilities on the 6th floor and the all-day provision of the chilled water in the lobby was

decorated for the holidays and the bar closed early

no room service!! 1 restaurant open limited hours. expensive parking. no microwave in room.

booked a big corner room with a view over the city, travelling with two kids

cheers bar is a 10 walk across boston common park, lots of eating places to get to within 10 min walk,

nice gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

good location good gym

we requested an early check in and were accommodated

peloton bike at the gym

the wifi was rather weak.

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty of space in the bathroom for toiletries etc

reception staff bar staff

no free wifi

gym is new and fairly large

room service was prompt, friendly and delicious

breakfast options were different

breakfast was good, overpriced but considering it was room service so that was expected

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

an item i ordered didn't come my room service so they took it off my bill

they accommodated an early check in--thank you

room service breakfast was very fresh, and delicious

very nice pool (the spa was under refurbishment at the time of our stay) (+) the scent is so spa and refreshing

the bar and restaurant provided great food and very pleasant service

very expensive parking and room service charges.

patrons were loud, kids running in the hallways

gym facilities are big enough for 30 people at the same time

coffee shop had a great variety of breakfast and lunch items

no restaurant but a bar. those with their kids may need a family friendly restaurant.

breakfast was disappointing

good but not remarkable breakfast with excellent staff

a bit of long waiting time for the breakfast on weekends.

excellent service and wonderful breakfast .

excellent service, particularly from the butler. enjoyed the gym and spa. the

the room was very spacious with a kitchen which we could however not use due to lack of time

the beds were very comfortable! great breakfast!

complimentary breakfast, good looks inside, calm, comfortable bed, cool in summer, air refresher, kitchen in the

within walking distance as well as a trader joes grocery store if you wanted to cook in your full kitchen

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service, the food is a-ok henrietta is a lovable restraunt over all we five

bottle of water in the room upon arrival no room service no fitness

i didn't realize it was an olympic pool in a gym

the fellow who delivered room service my first night was very professional

and dinner from henrietta s table

the spa facility and staff were terrific.

spa was busy with outside guests which didn’t give me the time to have massage sections

the spa was incredible!

spa is good

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

early check in helpful reception

accommodated our early check in request and staff was very helpful

friendly staff, convenient bar restaurant on ground floor, rooms were clean, great value for money

just that the bar and restaurant next door were not open but still had an amazing stay.

restaurant and bar down stairs

thank you soooo much for everything and the easy handling of our late check out request

suite was very spacious and had a walk in closet, bar area, sitting area, bed room with doors opening to the sitting area

a bar would have been nice. but we didn’t miss it.

there is a sushi bar downstairs though we didn't try it

love the little bar area with small sink

early check in due to travelling overnight much appreciated

there is no laundry.

they were able to accommodate an early check in and late check out

there is even a gym if you are that way inclined

the small gym had everything i needed to get in a good workout

the staff even had a special welcome gift for the kids

ich we didn't use), coffee, waters and fruit available, a recovery room and

lounge and bar areas were lovely with a great buzz

during a snow storm with my 2 young kids for a tournament

the grab a toy box for the kids was very thoughtful and cool

the bar was closed but wasn’t the hotel fault due to covid 19

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

our son liked the gym

bar service great and breakfast excellent

the decor and that you have the gym, office space/laptops accessible and bar area.