clean staff very friendly breakfast was hot and plentiful rooms were spacious

down a little , dirty walls & some things were also dirty in the kitchen

kitchen

stay at this hotel is by far the best, our bedroom was separate from our living room and small kitchen, it was fabulous to come back to a clean room and be able to put food in a real fridge, we

clean and roomy! i usually book just to take the kids swimming for the nite

the pool was closed while we were there and we didn’t know about that before hand, however, we were

the gym was very limited

my kids loved the pool

awesome staff! good breakfast. new comfortable clean rooms. more like a 3 star!

i liked having a complimentary breakfast, gym and pool available.

clean nice staff easy check in and full kitchen

there wasn’t any real breakfast

i work so i don’t know what the breakfast is like. i get home after it’s done!

bargain price, full kitchen, couch, much more

hotel specifically so that i could wash clothes halfway through my trip but they had run out of laundry detergent to sell to customers which was a shame as i was travelling and the stores were a

kudos, didnt use the gym so i cant comment but that looked nice

because it is not in the hotel - you have to walkup the road and it was not very clean - kids were

the breakfast, bed comfort and room cleanliness are absolutely good.

pool/gym very nice but not on hotel property

super clean hotel, excellent breakfast and staff was on point.

pet fee of $100 was awful esp when we were there for less than 24 hrs

clean, easy to walk around close parking spots

breakfast is great and the staff is wonderful

room and having the kitchen were helpful for having our dog with us

with fully equipped kitchen, in us standards good breakfast, swimming pool in summer and small gym that can be accessed 24/7

the rooms were like an apartment and they have free laundry machines.

full kitchen, dining table, separate bedroom

the kitchen in room

the kitchen was a life saver on the first night as we had driven for 16 hours to get there and couldn't

gym was open and clean

i love the fact it is a pet friendly hotel, and they don't have a pet fee like the other hotels

i guess the pool was kind of cold

room was nice and cozy and not too far from the nice indoor pool

pool under constructiin. no gym

only thing i didnt love , was the pool wasnt heated and the room it was in wasn't heated

i love that they have a gym, a laundry room and it’s close to my job

laundry machine ate money

for your money even has a stove, oven, large fridge and freezer with a sink so basically a whole kitchen in your hotel room n the room was very clean

house keeping thru my dirty laundry away cause i had it in a trash bag

convenient location. clean. decent. has a kitchenette with stove

kitchen & location

the coffee at breakfast could be improved

i loved the spa tub in my room and the beautiful windows with a view of the witch house across the street

good breakfast

ran out of cheese and muchrooms for the omelet, but still good breakfast.

there were two restaurants and a bar in the hotel

the stories of hauntings added a layer of fun for the kids, and the hotel definitely has a unique and cool vibe, especially the downstairs meeting rooms

we also requested early check in and that worked out as well

but wondered why when i asked at the desk then woman said there really isn’t anything for kids to do here

great staff! allison at the bar was excellent!

spa area & pool & gym excellent

water park and all the in door pools and hot tubs and room service

rooms were great & room service . coco keys was horrible. not enough staff & old cold feed

we called for room service for dinner and breakfast, but they never answered the phones, so we changed our plans

we didn't have room service, i had to ask for towels, coffee etc

amenities no breakfast,pool,gym just plain room

the gym and swimming pool were also clean and well equipped

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels aren’t doing

we had a great time. the kids loved using the pool.

we arrived a bit earlier than expected and the front desk allowed us an early check in

breakfast was great so was the location. my kids had a great time

was not impressed with the room service i ordered at 9:20 didn t get my food until 11 it was cold and then they forgot half

rooms were very clean, they had a heated pool for the kids and bar for adults

then he made sure a shuttle was available to take us to the train station and was there waiting for us at the train

hard time with the wifi.

breakfast was also good

close to everything. clean. good breakfast.

i like cleanliness and comfort of room, i like availability of breakfast. location off highway.

breakfast was good

i like the breakfast the moment was good

the gym has a peloton

nice clean. good breakfast. nice suite with kitchen that i can cook some personal meals

pool

away from the wall and you have to squeeze between kitchen counter & frig door to access it

the pool and gym were stocked with clean towels

only bad thing was the pool was ice cold

pool area was very clean

everything!!! from service to breakfast to location

comfortable beds, delicious breakfast, sound proof walls, gym and pool where pretty cool too

clean, comfortable , close to event , great breakfast and late check out time

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

laundry machines broken

asked for early check in and didn’t get it when i arrived

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

would be nice if the shuttle bus could take you to the train station (obviously with a schedule), not only to the

the shuttle to airport was super

didn’t eat breakfast

to drop off our cars at the airport and be driven to the airport it was no problem to take the shuttle

can the breakfast stay open til 10 am?

loved everything including the pool area

kitchen was fully stocked and ice maker worked

pool was great

huge room, very good kitchen, laundry room nice breakfast

the gym was very tiny... and only had one elliptical

the pool

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear behind the chair

nice swimming pool

size of room, tia was very helpful, swimming pool

location,pool,clean,staff friendly

the gym was sufficient, and there was a pool

king sized bed, large room with kitchen and breakfast, as well as shuttle.

location inclusive breakfast dog friendly indoor pool gym.

modern, spacious suites, reliable shuttle, good hot breakfast, proximity to public transportation

helpful staff we had a hire car to pick up from hertz in lee burbank, shuttle driver dropped us off there when we asked on way to airport

convenient grab and go snacks for breakfast are also provided

breakfast

grab n go breakfast was pretty minimal and lacked fresh options.

large rooms. save money on meals with kitchen

the staff are really friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine, etc

food,kitchen inside room

everything. especially the updated gym

i wish the kitchen had a pair of scissors.

pool was good for kids but not adults, gym could use some real weight machines.

folks hanging downstairs at the bar and bartender very friendly

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

the price was perfect for this spacious room. breakfast was good and the kids enjoyed the pool.

big room clean good breakfast just felt so comfortable during stay room was modern, bath was good easy parking without

breakfast was great.

pool and the gym and breakfast

accommodated my early check in request

hotel with all facilities necessary including a self-service laundry

the pool and also gym is good

us wonderful tips on area sites to see, helpful w/distributing breakfast tickets and with airport shuttle

location to the airport, beauty of the property, on site bar and restaurant.

the breakfast was ok

had a shuttle and great breakfast and the staff when we got in and in the morning were so helpful and

the staff was so nice well informed. the shuttle service was excellent

and the airport shuttle was a huge plus

gym was closed and that was disappointing

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

staff is very friendly, hot breakfast daily.

breakfast was not great. missing bread and some other things.

clean comfortable room. good breakfast . fast check-in and check-out

the staff was so friendly, breakfast was amazing, and the room was very clean

the laundry facilities were very useful

my family and i found the breakfast was sufficient to start off the day

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

space, the bathroom, the location, the metro in front, the breakfast, mostly the egg and ham english muffin, the coffee

the pool are was not clean

we really enjoyed the bar and pool

the swimming pool was quite small and the bar prices quite steep.

really nice breakfast buffet, modern and clean decor, gym

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

shuttle from airport took a while and it was freezing cold.

used their shuttle service to and from airport which outstanding

pool was great for kids during layover.

a place to get a variety of snacks would be helpful. a mini bar in room.

courtyard and pool also vegetarian options for dinner was a bonus!

pet friendly with no pet fee

items at breakfast were occasionally tepid

great breakfast! close to wonderful shopping and restaurants.

location great breakfast, shuttle service good location & price

plus to add they should have a bar or something,maybe an arcade,i have lots of grandkids and sometimes when your in a inn,hotel or something kids should have something to do

wish the bar and restaurant were open but understand current pandemic issues.

to relax in the hot tub at 9pm and there were young children running from the pool to the hot tub and jumping in

the best gym accomodations~~ wonderful hot tub and pools

the pool was great

facilities and bar ambience, the room is very modern and impecable

your fault, but there were a whole family of jamaicans there and they were so loud at the pool in the middle of the day

having a full kitchen set up was awesome

breakfast that never ran out

having a kitchen and refrigerator. the shower was awesome.

let their kids run wild at the outdoor pool

showers cold in gym

airport location great when flying out. shuttle to airport.

we even spent some time in the pool and jacuzzi, which was also very clean and relaxing

convince and shuttle

clean comfortable rooms, great food at the restaurant and an expansive gym/pool facility

gym equipment very basic

location, the gym, cleanliness of the room

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

location, fast lift, gym

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min walk to the

laundry and gym within the premise is really good

healthy breakfast choices

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

the breakfast was not good.

room, breakfast, parking and cleanliness

nice staff, good gym and pool and good breakfast

breakfast had very limited choices but that more than likely is attributed to covid protocol

pool was absolutely amazing

the whute light in the entrance/ kitchen and a not so friendly face at the front desk whe i did the check in

the room upstairs must have had kids. they were running around and it was a little disturbing.

denied request for early check in which also was a n my confirmation i had to tell him to stop saying no

excellent, made to order, breakfast was included in the price of our room

no guest laundry

bathroom for the hotel restaurant/ bar was downstairs & down the hall, not anywhere the

fabulous location and very accommodating to early check in request

the pet fee is quite modest compared to other hotels

pool could have been cleaner.

was great, room was very clean and reception allowed a very early check in without charging any additional fees

the gym could use a rejuvenation. the equipment is old and partially defective.

we could hear kids yapping away next door