poor wifi in room.

charming, clean & comfortable room. outstanding restaurant and bar on premises.

and i want to mention, there's a little dog park in the back are the parking lot

parking was difficult and limited

went to the bar for an after-dinner drink the second night and the bartender was also friendly

there was know breakfast

air conditioning was so noisy no breakfast

breakfast was included when booking, but did not exist at the motel

no breakfast—cheap policy

pool, bar staff

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area, all in all i'd stay there

very nice bar and gym and pool area

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too crowded cramped for hotel guests to want to enter

the pool ,the rooms and everything is clean

gym breakfast

full kitchen, breakfast

for heat in gym turned down from a hot 77 degrees, was actually turned up to 78

everything was good! my kids had fun at the pool.

the room was excellent. loved the kitchen

the hotel bar and restaurant (great wine list

fabulous in every way: the staff, the breakfast, the room and the decor

there is a very good restaurant and a bar onsite

however, pete went out of his way to accommodate us at the bar and

the complimentary breakfast was excellent as was the coffee

my kids love using the pool while i have my meetings and it is close to some great tourist areas and

we enjoyed the wonderful breakfast of offerings each day

also, it would be nice to have a limited menu for room service

love the lobby entry ,very classy and the bar at night very romantic relaxed atmosphere and my kids loved the clear windows elevator and the pool & jacuzzi , the breakfast was very good as well

convenient location, nice bar and restaurant. full breakfast too!

pool was small and too heavily chlorinated.

was underwhelmed by the size of the pool but loved that it was positioned next to the outdoor courtyard

with children, grand & great grandchildren so didn't spend much time in the hotel or explore the pool etc

the pool was too cold to swim in.

the pool was very small.

great hotel. nice bar and pool.

clean beautiful early check in

kids in pool too late and pool was cold

the room service fees were high and the quality of the food was poor

hotel also has 24 hr room service

the pool and the manger was very nice

we also loved the gym

indoor pool area had an exit door to the outside with a lot of the weather stripping was missing making it

gym,pool,breakfast, the store. the rooms were very nice too.

gym,pool,breakfast, the store. the rooms were very nice too.

cleanliness hall ways laundry room

all in one experience is excellent. nice room and breakfast!

great hotel! love the little kitchen. would definitely come back in the future.

breakfast was lacking.

not much in terms of breakfast

the full kitchen, but the building could use an upgrade

only downside about the hotel is the breakfast served

the full kitchen is nice

ice trays provided where machines weren’t an option, free parking spots and wifi, there was a laundry room available to use for longer stays and conference room

breakfast was a little sketchy. vending machines??

the beautiful outdoor courtyard area, the delicious made-to-order omelettes and other delicious breakfast items that are free of charge every morning, and the friendly staff

didn't have breakfast, ended up working night shift.

parking, free shuttle to local area, breakfast buffet included, kitchen allows to prep meals and stay in if

staff was courteous, the beds were very comfortable, and the breakfast was a great start to the day

at times more seating at breakfast

impressed with the kitchenette (well-equipped with microwave, fridge, dishwasher)

and comfortable good size fridge in kitchenette great breakfast smart tvs so you can access your netflix great

also, the breakfast was fantastic

breakfast

room was good size, kitchenette was there which helped.

the bar tender/ restaurant staff were fantastic

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

the gym the pool. the bigger towels for us plus size girlies.

we ordered steak and cheese appetizers at the bar and mid way they were cold

the bar tender was great my old fashioned was perfect and he was very friendly

i was surprised by the size of the room and the full kitchen

the advantage of being equipped with a kitchen -big plus

friendly staff. hot beverage always available. free laundry, and exercise room.

i never used the gym or laundry but good to know they were available

+kitchenette

the breakfast was so-so

clean, bright, spacious. great breakfast options.

kitchen

is a seperate bedroom / living room space which is better with 3 of us staying in here (me and 2 kids 9 & 11yrs old) not too far a drive to do school drop off / pick up (bedford) also last time i

this hotel was great for a family of 2 adults and 3 kids

we even got a chance to enjoy the pool which was lovely

laundry room access is definitely a plus when travelling with kids however the fact that the staff

the breakfast they got was plenty for them

the best thing for us was the laundry area, we had kids (under age of 5) with us, and it was perfect to have that in place for

location, kitchen, free laundry and dryer. breakfast also was very good.

they had a bagel bar with coffee in the lobby every morning, as well as in room coffee makers

i wish the bar was open later.

a quick breakfast bar for on the go

not notified pool would be closed.

i really liked the pool. it was spacious and clean and warm!

had to go to front desk twice to ask for towels for pool area

the complementary breakfast was very nice and above average for other complementary breakfast that i've seen

clean, friendly staff, good breakfast.

very clean, friendly staff, warm pool, spacious room at an affordable price.

the pool was open but totally understand why it’s closed because of the pandemic right now

the staff was super friendly and the kids had a blast in the pool

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs and the stomping from upstairs

breakfast was good

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

the staff were very friendly and we enjoyed breakfast very much

the ballroom and bar area

the indoor pool is a plus b/c of rain, kids loved it

kids did not like them at all

we swam with a child ourselves, so this isn't an anti-kids comment

indoor pool: certain guests felt like they own the pool and demanded the kids to stay away from

booking. com photos need updating to remove bbq and laundry, as not present now.

room had a tinge of dirty laundry smell

full kitchen and very spacious

great location and neat and clean rooms with small kitchen and necessary amenities

super nice studio room, with full kitchen. nice staff and clean room! would def stay here again!

great location. large selection for breakfast

pool was not working which was extremely disappointing my two kids really wanted to swim

kids running up and down hallways but i also was a kid but 11pm a little bit late.

and the pool was not working which was extremely disappointing my two kids really wanted to swim

staff was very awesome, great place and breakfast

we didn't have kids with us

very nice buffet breakfast. free usa today. quiet, friendly.

great place, clean, excellent breakfast

we didn’t wake up in time for hotel breakfast but there were plenty of great places close by

excellent beds. great breakfast. perfect for family with kids.

pool was a little small but that's okay

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

there were kids running through the halls all night

convention for kids competition and noisy all day

asks number of people and age too)

breakfast was outstanding with three staff members working and keeping the area clean and well

pool hours make no logical sense. different hours each day. very limited weekdays

staffs were super friendly room super clean breakfast

do wish the pool had better hours

just that the pool is only open noon til 8pm

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

onsite laundry facilities

grab n go breakfast was pretty minimal and lacked fresh options.

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine, etc

it was clean and had a kitchenette

good value for money, pet friendly with no pet fee

box-truck drivers, there is plenty of space to park your truck

domestic argument between two young kids that went on for hours without any intervention from the staff

our kids stained the walls and the head of the bed, but we cleaned everything ourselves

box-truck drivers, there is plenty of space to park your truck

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

don’t like the fact that you are placing order like being in a bar or restaurant

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

the restaurant could be better for kids .

i loved the pool .

after being yelled at by another guest who was upset by the noise of the kids, we left and decided to come back later

kids live in newton, so this hotel’s location is pretty much perfect

location, price, cleanliness, view, gym

only one free drinking in the gym- super inconvenient

staff was phenomenal, the room was great, the place was clean, breakfast was great

our room was upgraded and we really appreciated it given that we have 3 young kids

breakfast was very good

generally good for us. the room was enough and clean. the breakfast was good.

the pool was excellent and the beds incredibly comfortable

value, beautiful building, nice pool and gym, fantastic bar

laundry

the next best part was the guest laundry and super comfy beds

bar and lounge area is comfortable and loved the salt water pool

it was clean and the bed was comfortable. the breakfast was delicious

the kitchen utensils/plates also needed to be cleaned and floors are sticky- this was all rooms by the

on the 2nd floor and got complaints from the front desk within 30 mins of being there because my kids were playing too loud apparently

breakfast was small but delicious

the room was beautiful and spacious for my kids

service in the bar was terrible; sat for 15 minutes before bartender took my order; ordered a sandwich that took

clean, modern decor, good gym

i was worried at first when i entered the building as there were a lot of parties (birthday, bar mitzvah) going on and was fearful that the noise would travel up to my room, but it didn't

the bar was great too

i liked the gym with the variety of equipment

wish the pool wasn't under construction and the gym needs updating but they are doing a good job so far on

convenient location, great value, clean room, nice facilities including a small pool

comfortable beds, extremely clean, fabulous pool and shower was soo roomy

nice pool/outdoor area

the swimming pool is the major reason we booked this hotel

breakfast was great

very nice size room with a perfect little kitchen

pool was cold even though it was indoors

access to the gym and swimming pool a bonus in this type of hotel

it was clean and spacious with the little kitchen

laundry machines broken

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being done 24 hours a day you can hear it all night long in your room the staff is not

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of shady looking people hanging around outside

free shuttle to harvard square is amazing

breakfast was good. cute vibes down in the bar area

restaurant / bar was near the front of the hotel, very convenient

nice staff. the gym was nice too and convenient because of our room location.

rooms are old, they smell like stale cigarettes, and the gym is poorly equipped

pool area was very clean

breakfast pool gym clean rooms . close location to family & friends homes

good choices at breakfast for gf diet (several kinds of fruit, yogurt, nuts, eggs); hot and cold buffet

great location, quiet hotel, friendly staff, nice gym and pool. ample parking, beds were comfy!

clean, comfortable , close to event , great breakfast and late check out time

big clean rooms, close to a lot of restaurants and cafes, friendly staff, good gym and pool

the breakfast was great and the staff were so nice and very helpful.

the kitchen staff was rude. they started arguing doing breakfast time

breakfast wasn’t great but a chick-fil-a is across the parking lot.

great breakfast

gym 24/7

breakfast was great and hot

the breakfast was very good, with so many different options every day

the room, beds, breakfast, and lobby were excellent.

family of four two adults and two kids

wasn t told the password for wifi and had to ask

free breakfast and shuttle service, pool was heated nice also

no maid service, no room service, room not cool enough, pool closed a lot

gym was good but quite small

shuttle service

king - kitchen has full size fridge - 2 burner electric cooktop - no oven - we had left over pizza -

other family members in our party liked the hot breakfast

pool was smaller than i thought, but not a dealbreaker - didn't end up using it

breakfast was perfect and good wifi

the kitchen was beautiful and the other amenities were top notch

i like cleanliness and comfort of room, i like availability of breakfast. location off highway.

i like the breakfast the moment was good

breakfast

the breakfast was good too

not lots of tables for breakfast.

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport tvs

amenities no breakfast,pool,gym just plain room

the jacuzzi & pool were great as well, & the king size bed was so comfortable & the pillows

the pool and fitness center and times open were wonderful

and the gym is nice

they had a laundry facility on site

no iron micro wave laundry bags

its by i hop and on site laundry mostly polite staff

there are new washer and dryers on the premises and i didn’t mind washing my laundry and sheets and towels

there is a small pool and gym which we did not use

loved the fact that the receptionist helped somewhat but the hospitality with breakfast and bar were exceptional because of ms

in the morning we were able to visit the gym and work out for a bit

enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have fun in the extreme winter we had

pool was closed temporarily for service, so the teens were somewhat disappointed

beautiful, comfortable, good pool, gym, staff was very helpful

the gym was great! pool was the perfect size for kids.

the hotel offered free breakfast, pool, fitness center, modern room design, very friendly staff, clean rooms

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

room, big bed, nice gym and pool

nice gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

good location good gym

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service, the food is a-ok henrietta is a lovable restraunt over all we five

thout password)

they were nice about late check out

the location is great, the sunday brunch awsome. gym well equipped. mirror tv.... and keep going

the gym and common areas

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

rooms were clean, breakfast was very good.

the breakfast was spectacular, the cleanliness was superb, and the entire property looked brand new

comfy bed and pull out couch. love having a kitchen. clean and nice staff.

breakfast ends at 9 am, that is very early to end breakfast.

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

breakfast was good

very good breakfast, a good variety of food

we only didn't have the breakfast because we were going somewhere else for breakfast but we saw that there was plenty to

excellent breakfast. comfy beds. on point decor. helpful staff.

the pool was great for the kids

to bar for sandwich & a draft beer before turning in and was shocked when the bill came to find the

staff accommodated my request for early check in and late check out due to the wedding events taking place at the property which i

bag for laundry

breakfast buffet very good compared to other hotels very large gym

we booked a room for 2 with shared bathroom but ended up with a whole 2 bedroom apartment with a kitchen and living room area, all very clean and brilliantly designed

we stayed in a room with a small kitchen and separate bathroom

thought that the room with a common area had a lot of ammenities, like a washer/dryer, a kitchen, and the bathroom was satisfactory

if all of that gets boring a 15min ride to the casino is always a 24 hour option

the shared kitchen could need more utensils

is no room service

breakfast buffet is nice. bar is nice. staff attentive and friendly.

good breakfast, there is a laundry room

did not have breakfast, the kids wanted mcds

perfect for me the staff was very friendly and helpful i felt safe as i was traveling alone the bar and food were grear

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

breakfast was disappointing - not keen on cake for breakfast

we requested early check in which they did

that covid didn't cause by temporally shutting down the great hot breakfast they usually have

breakfast

water pool, breakfast and evening meals, super comfortable rooms, personable, sensitive staff

besides, the hotel offered a gym and a swimming pool that we did not try it

i liked the pool was open

besides, the hotel offered a gym and a swimming pool that we did not try it

the pool needs to be bigger…they need to change the time on the pool

of amenities - kitchen, pool, laundry for longer stays