breakfast was ok

service and attitude were very friendly，very nice , breakfast was rich ,the room very

otherwise it was a perfect place to stay, with very awesome employees and the morning included breakfast was so perfect, and the fact that there was always fresh coffee available was great

more breakfast options, toast, eggs, pancakes, turkey bacon or sausage are great clean options

there are also breakfast and dinner

the pool was very relaxing

the pool is not huge, but adequate

clean and comfortable rooms and a nice breakfast

indoor pool was small, which was fine, but it was so heavily chlorinated that it irritated my son’s skin

the pool!

location, friendly staff, nice amenities like pool and gym and great breakfast options

nice pool and gym

the breakfast was delicious and the pool was open late.

the breakfast was more than i expected and the staff very friendly and accommodating

clean and i have to say the woman that was in the kitchen working was fantastic

decorated beautifully for christmas, staff super friendly, had in house restaurant, nice pool.

$19.95/pp breakfast buffet. didn't try, cannot attest to quality. price was unexpected

pool was fantastic, a level above the holiday inn in elgin

very clean nice staff nice pool

breakfast was fabulous

breakfast were great and close to our final destination

location,pool,

the staff the breakfast and area

were some obnoxious people in the pool yelling at random guests

was strange that the pool closed before the gym

breakfast if you want to call it that

breakfast was horrible get this, stale cereal, no cream cheese for the bagels, no milk, they served

breakfast was a little weak,

no breakfast though

breakfast was good. fresh fruit, coffee available all day, cereal. friendly staff also.

the breakfast is horrible

nice breakfast.

and the bathroom was clean and nice the dining room was clean with different varieties of a basic breakfast

breakfast was sub-par but okay. toaster waffles, no fruit, hard boiled eggs, small bagels.

breakfast drinks worked

breakfast was very good and the room was clean and comfortable

i brought this to managments explaining i have three kids staying here and those people were on the property all day i found them going in the elevator

the swimming pool hours could begin earlier than 10: am

breakfast was awesome! fruit and chocolate chips for waffles with powdered sugar

welcoming check-in and front desk, also goes for the nice lady tending the breakfast room, keeping it as if it were her own home and kitchen

it was like being at an actual gym

after long day on course we love meeting in the pool and jacuzzi

the pool was very cold, and they no longer have the hot-tub which is in the photos

clean and comfortable! the staff was so kind to help us with early check in. thank you!

home makers were awesome! breakfast was amazing

bagged breakfast to go, friendly staff

loved the pool

there are to go breakfasts if needed along with a well stocked diverse continental breakfast

breakfast in the morning was very nice. lots of good choices. the facility was extremely clean.

the hot breakfast was very nice, lots of options

clean. great location and staff. very pleasant stay. good breakfast .

could have catered for non meat eaters at breakfast a bit more.

late check out ... most places are usually 11 so that extra hour at noon was really nice.

has a pool and does breakfast

toaster in breakfast area didn't pop up

guest laundry room

love the breakfast. always clean breakfast area. attendant is always on point. great job.

staff, noticeably clean, real breakfast, comfortable beds and linen

they liked being able to go have coffee early, then breakfast all together a little later

made sure they had breakfast available 30 minutes earlier, because team had to leave before breakfast started

convenient and cost effective with the full kitchen.

gym is the second best of any hotel i've been to

little store, free laundry, kitchenettes

the free wash/dry laundry is gr8

if not for the full kitchen, large bathroom and lobby amenities i would've

breakfast was minimal and we did not partake

the kitchen area and cleanliness

and go is ok i guess i really miss hot breakfast tho if you are expecting customers to still pay full prices

breakfast but then again you get a good rate on room.

accommodations were very nice, roomy, nice furnishings, kitchen, refrigerator, stove, microwave

need to serve breakfast

pool room very pretty path outside the room

remodel happening so the facility is a work in progress, however the staff is friendly and the gym is small but mighty

nice and i love the fact that we were able to swim and have a set time for just our group at the pool

kids in joy them self in the pool very clean nice place to relax had a great time with my kids..

the cleanliness, staff, and breakfast.

staff early check in hassle free

fitness room was nice

breakfast offering very minimal and not too appetizing.

we have kids and grandkids in elgin and this is the perfect location for us to stay

did not vacuum, take out trash or room service dishes or bathroom cleaned, dirty towels were left

hotel is in a great location with a great benegan s bar on the first floor

location worked well. hotel well-maintained. great room service. room clean and comfortable.

having a bar and restaurant attached to the hotel

the closet bar fell apart

breakfast can include more items.

online was a continental breakfast

another breakfast option would be nice.

i made the reservation, i asked if early check in would be possible

some kind of breakfast could have been provided. also, the towels were not very high quality.

great pool and hot tub. located near everything we needed.

the make your own pancakes was a great idea especially for kids, and they had a wide variety of other foods, cereals, juices and coffee

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

clean and easy parking

every else was good but parking area was little compact

well, disappointed that the pool was shallow (<4 feet deep) and extremely small

breakfast was okay

slamming doors and allowing young kids to run around like a playground while the parents did nothing

pool was very small

modern decor and clean pool

really great shower, but a grab bar would probably be a good idea for older guests.

was excellent and my kids really enjoyed the swimming pool

also, i enjoyed dining at bar louie

it was a great room but the pool was amazing, kids had a great time

parking was great

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love it we have been looking for a house for a year now been going to hotel to hotel

stocked kitchen with cooking supplies

there is a gym and laundry room available to guests, which is nice

kitchen area was incredibly convenient

staff & attentive staff, clean laundry & workout room, updated appliances in the room

small pool. we were upgraded to a suite, so that made up for it.

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

staff was efficient and pleasant, the breakfast was great and the facilities were spotless

not the typical continental breakfast from years ago and maybe from a cut rate establishment

friendly staff, kids loved the pool

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

didn't have free continental breakfast. the pool had flies in it.

the bar was closed during my stay

pool was small but at least they had one and it was working

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

the bar definitely needs to be open later than 11p.m.

the breakfast was outstanding!

i liked the small gym they had on site and the pool area was a decent size though it looked bigger in the pictures

the rooms and the lobby and the pool area were clean and comfortable

did not like breakfast.

also, if this was a normal visit, we'd have been very disappointed to see an outdoor pool

nice breakfast and bar area

be sure if you get a get a chance to check out the amerian bar & cafe across the road

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were accommodated

had a late check out and was told to leave in 5 minutes by the cleaning staff when i still had 2 hours

location, clean and breakfast was good!

no pool, tiny gym. staff not the friendliest

i smelled the breakfast but didn't see it nor did anyone offer lol

room have everything that need for long staying. good free wifi. good breakfast. nice location.

gym was mostly all broke. bad smell on the room

furniture late at night and then it started early in the morning--i think it may be from the laundry area and the moving of carts, etc

the staff also keep directing me to the laundry facility when i asked for clean sheets

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

laundry is still using coins and requires cash to buy quarters to use for doing laundry

kids were horrified

breakfast was great and staff very courteous

a hot tub (you can see where one used to be) and some outdoor furniture on the patio off the pool room

new breakfast area is very nice

because of covid19, they had to cancel breakfast.

breakfast was a little lacking. there were waffles,eggs, bagels,and toast but no meat or coffee

breakfast ok. location excellent for me.

i would have liked more options for breakfast but the selection was adequate.

i wish they offered hot breakfast.

the in room kitchen

need better breakfast

the drinks at the bar were over priced and the hot tub was not running

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

1 bar of soap on bath matt on the floor for shower, none for sink

it had an on-site bar and restaurant which were very good and the location was good for o’hare

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would

staff is friendly, hotel is clean and comfortable. breakfast was good and cost was reasonable.

i liked that it had a pool

there was a karaoke bar right around the corner that was a ton of fun!

fitness centre was well enough equipped

having a kitchen to cook in

and definitely not the best one i've stayed, but for the price we paid, we got a fully functional kitchenette and comfortable space, sufficient for our 5-day stay there

maybe you can provide a check off list to request kitchen items available

their laundry facilities are exceptionally nice clean and reasonable

the continental breakfast was pretty meager.

stayed here strictly for my kids to use the pool

breakfast was great. good variety. lots of room in dining area.

the kids were able to swim most of the time

spa bath and the bathroom sparkling clean and the room size it's great

pool was a little small but did the job

great location, good breakfast, easy free parking, good gym on location, clean sheets

little more choice for breakfast.

thank you for having working ev chargers! we’ll always stay here because of those!

breakfast was not offered

there was no pool

and gym are under renovation which i am told only when i was checking-in with my family and with all my

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

pool with temps warm enough for the little ones

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

couldn’t get in the pool

i loved the kitchenette and the layout

i liked the front desk staff that checked us in she made sure we got our turn to get in the pool

calm,clean, good kitchen,breakfast

lacking in the details-full kitchen with four place settings, but only one fork

great breakfast too

breakfast bags

clean, quiet, spacious,great breakfast

the staff was very nice and informative, pool area was very nice although it's a little small for such a big hotel but still

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

better coffee at breakfast buffet

were filled with children and the moms swarmed the bar so we couldn’t even enjoy that once the kids were “off to bed” which was right next to our room and they were making extremely loud

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

in was a breeze and the pool was clean and quite big

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

wifi was coming up with vpn or international

wifi did not work well

wifi

good nice hotel. no parking problem.

location was perfect for my events. wifi was a great connection.

pool and fitness room and a business center if you want it

breakfast hours

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

breakfast was great, as was clean and even with hockey team starting at the hotel it was a nice and

everything is great! the breakfast is great !

the pool was way too cold.

big room with kitchen. friendly staff. clean room.

the pool and the hot breakfast were both great

it's in great location, clean , comfortable, with full kitchen.

great breakfast, home made waffles every morning

just the 'grab and go' breakfast. but it was no big deal at all. still a very good stay.

they breakfast was hot and the location was in walking to distant to a lot of main attractions.

weak coffee, minimal breakfast.

breakfast was not what i expected i wanted eggs, bacon, sausage, pancakes i got a doughnut and some

helpful staff, very clean, full kitchen

the breakfast was standard

the pool was a bit smaller than i expected.

the only ice machine was located on a lower floor in a laundry room

pool area could have been heated more because it was cold that day so the heat should have been

was a cosy place to stay, especially the location , the curtsious staff, the swimming pool , spa & basketball was great to enjoy with family , we stayed bit longer almost for one month &

that group of rowdy kids had about 12 of them

the breakfast was perfect. the pool was nice but water was cold. the rooms were so cute.

my kids have food allergies so the full kitchen was extremely appreciated.

the kitchen area in the room was great and it was so nice to have the almost full size refrigerator and

breakfast, friendly staff, and nice layout

pool was a disappointment for my kids who were looking forward to swimming on vacation

no microwave in rooms,no bar or restaurant in hotel.

breakfast wasn't free and cost $15 person, even kids.

don't provide shuttles to chicago ohare airport

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

very nice hotel, great gym

large rooms clean pool area great staff

easy access to room and pool

the fitness center & pool.

also, lady that checked us in could have pointed out we would be next to the pool

decent gym, pretty cozy feel

rooms were spacious clean and nice i like the pool and like having to make a reservation

it was nice to have a bar and restaurant in the hotel

it had a small pool and no jacuzzi

the pool was smaller than expected.

the breakfast the eggs wasn't very good but i really have nothing to complain about

no breakfast

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

wallbox ev charging stations!

clean. had a pool and gym.

nice hotel, breakfast was good and employees were nice.

kitchen and bathroom nit touched

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not what we got

very clean quiet breakfast and a bar.

kitchen

no breakfast but that was ok since i have a kitchenette

love the kitchenette the furniture is excellent

the facilities like laundry, gym were good

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

full kitchen & refrigerator, full length mirror in closet, good lighting in bathroom

the breakfast was mediocre

the pool was very relaxing and hot tub as well.

excited kids on their way to the pool.

breakfast could have included eggs, bacon, sausage

bright hotel with spacious rooms, excellent breakfast, bar, pool, gym, business center and convenient location

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

pool was nice

staff was very helpful. breakfast was great!! well located.

lovely hotel. grab and go breakfasts. large, nice rooms.

there is no hot tub and the pool is a little small and the water was a little cold.

the pool was warm and my kids loved it very much

breakfast

desk staff was super helpful and friendly to me and my kids

kids would have liked a game room, but parents saved money & kids had their tablets to play games

clean breakfast great staff location was ideal

highly recommended. clean, good breakfast

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

breakfast was great

, the pool was open with 1 hours block reservation spots

breakfast is not good

special thanks to very friendly breakfast team cristina, bashkim and floriberto

small indoor pool

didn t drive and weren t able to get a shuttle to the city

parking, check-in and wifi access were a breeze

the shuttle to and from the convention center was great

breakfast is amazing. location and value for the money.

pool/whirl/and breakfast were awesome and just easy

there was nothing wrong with our stay besides the indoor pool being a bit small.

beds are comfy and pillows that?s a plus ? has pool and hot tub and breakfast

the hot buffet breakfast and pool are open and in use and everybody is just fine, unlike other places that shut everything down

the fitness centre was a nice perk to have in the hotel on the facilities list

business center, fitness room, free breakfast

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was no breakfast or even a breakfast option for room service

could've been cleaner, and thin walls

the pools

in the evening bad quality of wifi

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .