there was no pool

the rooms were comforting, dove soap for sensitive skin, hot breakfast was decent

free parking and breakfast was an awesome perk

breakfast was not offered

decent breakfast

breakfast was great. loved the spa tube in our room.

liked the spa tub in the bedroom and the public pool and hot tub was nice

room and breakfast

little happy hour, nice pool for the kids

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

friendly staff and allowed early check in

great location, friendly staff, comfiest bed, nice pool, nice breakfast selection

the complimentary breakfast is very, very good

breakfast was pretty good. although we did not use it, there was a nice fitness area.

fitness centre was well enough equipped

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

size, laundry facilities, delivery of food &/or packages to front desk

trash under the kitchen sink in the room had not been emptied from the previous tenants

the breakfast is just a coffee

the kitchen area allowed us to cook from our room and save

place was nice and clean spacious, the staff was nice, the pool area i liked a plus because of the grill

like the basketball court and swimming pool

breakfast selection was not the greatest.

breakfast was limited

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

kitchen!!!

i loved the kitchenette and the layout

the layout was awesome, bed very comfortable. i loved the kitchen.

lacking in the details-full kitchen with four place settings, but only one fork

calm,clean, good kitchen,breakfast

breakfast was coffee and packaged muffins and oatmeal

the kitchenette and the comfy recliner.

kitchen was great, size of room was great

laundry room

barged right into me and my boyfriends room after i called him at front desk to tell him i needed late check out and he said it was ok but still proceeded to argue with my boyfriend while trying to

only thing i did not like is the fact that the hot tub in the pool area was closed

nice pool and hot tub

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was really warm,

the staff was helpful, and the gym was well-equipped

pool temperature was perfect

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

very helpfull staff and allowed us an early check in

my kids loved the pool and they room

also, lady that checked us in could have pointed out we would be next to the pool

very nice hotel, great gym

a little hard to locate. an on-site bar would always be nice.

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

the complimentary breakfast was a nice bonus this stay

breakfast available for purchase and nice bar for evening night cap

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

breakfast wasn't free and cost $15 person, even kids.

this hotel and staff set the bar and standards high

granola bar oatmeal and cereal in cups

cleanliness, location, fitness room, pool.

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

couldn't eat a hot breakfast even though they had the pre package

there wasn't much parking.

parking- it was a busy time and parking was really scarce

breakfast was very good. my stay was perfect.

kitchen

laundry mat, dollar tree and target across street

24 hour fitness room and laundry room are close to each other

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

have laundry detergent in the washing room should refill on this was the only thing i

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

room was fantastic with a huge amount of space along with a kitchen area to cook food or put leftovers away in

biscuits & gravy at breakfast

was a cosy place to stay, especially the location , the curtsious staff, the swimming pool , spa & basketball was great to enjoy with family , we stayed bit longer almost for one month &

couple tiny ants in kitchen area

the full kitchen was perfect

that is the main con of this place, breakfast was not good, and that is why we made our own

breakfast options

syed visited our room when we called n helped us with some kitchen issues

and room set up with kitchenet were perfect for my needs

, the kitchen was misleading and the stove cooking area is out dated

the pool was smaller than expected.

pool was a little small and the breakfast was one entree instead of a buffet style

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool area was very cold. it cut our pool time drastically.

there is a restaurant and bar on site

enough lighting in the pool area

24 hrs hot water, coffee and tea available, gym and washing machine avaible too

scrambled eggs and bacon weren’t on the breakfast bar.

laundry was cheapest i have ever seen

the kids enjoyed the pool as well

had to make a reservation to be able to use the pool

no pool.

i was offered a late check out

swimming pool breakfast

breakfast was good, very convenience and easy location for my visit purpose

i had a pleasant talk with some of the morning breakfast staff

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

nice interior design nice gym very good location

staff was professional at every turn (from check in to serving breakfast the morning after)

the breakfast was good

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was a nice breakfast of waffles, biscuits and gravy, and cereal

property had a fitness room which was well equipped and it was close to a number of eating and drinking

breakfast, room size, comfortable

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

good free breakfast and the pool seems a hit with kids

my kids really liked the continental breakfast and i loved that check out wasn't until noon.

pool was cold and the kids wouldn't swim

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

the pool was a bit cold. i was not able to enjoy the pool because of that.

gym was terrible, all the weights were gone, only 50 pound weights

overall was a great experience and my kids enjoyed their

the pool area

location, breakfast is very good, and pool and whirlpool saved me

there was nothing wrong with our stay besides the indoor pool being a bit small.

the pool was way too cold.

pool was semi cold for it being cold outside, could have been cleaner

was perfect with the kids

pool clean

breakfast was awesome, but could use a better waffle mix recipe

the pool was too cold.

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

the kids loved the pool and hot tub

parking, check-in and wifi access were a breeze

booking i thought they had a shuttle to the airport

free parking and internet wifi connection, very safe place to stay

i liked the staff. the breakfast was good and the staff was very friendly.

parking is bit too dark and looks rather insecure

everything was great other then being cold in the pool area

gym had a small water leak in the ceiling

we loved the pool!

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

breakfast, very nice managers complimentary drinks and snacks

i wish gym opens earlier

i wish the hotel bar had more selection of alcohol that i liked

breakfast gym facility access process

my grand kids loved the pool

i dont eat eggs but the kids love them they wanted more...

restaurant and gym area under construction

room were quiet without kids running around at night

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

pee and has visible throw up on the side of the toilet, the staff were impatient, i asked for room service, towels and sheets and no one came until i called down 3 times from my cell phone, the

no room service which was weird

we didn't use much of the facilities, or even utilize the free wifi, we just wanted somewhere to sleep, but they somehow made it very unpleasant to sleep here

parking lot was iffy, restaurant is closed and they don't do any breakfast options

what gym has an odd number of dumbbells

not clean, no water in gym, snack store half stocked, room door stuck, room not clean, found used drug paraphernalia in

wifi

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

everything here was quiet, professional, clean, and all i needed. breakfast was great.

breakfast better than other hi express stayed at

breakfast was very good and also you can take any time coffee if you wanted

very convenient, very clean, stylishly furnished room and very good breakfast

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

pool kind of small. would have liked a hot tub

staff was very helpful and kind, and most of all the 24hr pool table!

modern styling and lounge area and pool made for a pleasant

the lobby / bar area was inviting with a pool table and board games

was there with my kids the whole time i stayed and it smelled so much like weed and cigarettes

laundry needs to fix, but the front dedk agebt is vrry nicr

kids were horrified

saw employees doing laundry and folding with no gloves or mask

furniture late at night and then it started early in the morning--i think it may be from the laundry area and the moving of carts, etc

room have everything that need for long staying. good free wifi. good breakfast. nice location.

gym was mostly all broke. bad smell on the room

breakfast choice awesome.. pleasant workers.

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

they take a deposit of $100, the gym was closed

they had a bar area with a tv but no bartender and tv was off

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

elevator was in bad shape by the pool area, very beat up and needs to be updated

be sure if you get a get a chance to check out the amerian bar & cafe across the road

nice breakfast and bar area

pool very small . bathrooms outdated needs some attention .

didn't have free continental breakfast. the pool had flies in it.

) the pool is nice and clean but very small

from highway, super comfy bed, clean facilities, on site bar and grill

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

wanted more protein options for breakfast

the air conditioner was out in the gym

nice desk and mini bar w/sink and refrigerator and coffee service

kids had a blast had a great time very comfortable the breakfast was awesome will be staying there

there’s a weird smell in the gym room

breakfast is very good, many options

breakfast. 24/7 reception service

pool was dirty the morning after

the pool and spa where not working because of being upgraded

friendly staff, kids loved the pool

staff & attentive staff, clean laundry & workout room, updated appliances in the room

breakfast was grab and go style, and lots of sugary items, so we took advantage of the kitchenette

all staffs are very friendly, clean room, large space, kitchen and microwave equipped, wide-variety of breakfast, easy access to ord airport, woodfield

i could put stuff in to keep cold and food to put in there to cook and i also liked that it had a kitchen with a stove top so that i could cook my own food and a dish washer and dishes to use and

the rooms have a great layout with a big microwave and full kitchenette

they had laundry.

quiet clean order to room laundry

laundry worked w cleaning lady to clean room

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and vending including ice

the spa and the staff!!!

breakfast was very nice with a lot of nice options

there was also an event going on at the event center in the same building so no parking was available when we tried to check in

our last major complaint is the wifi

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

the laundry facility was $3

strong odor of natural gas immanent from laundry room

nice laundry and vending

early check in, clean room, pleasant staff, lowest rate in the area

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

property accommodated our early check in prior to the beer festival we attended

there were no dishes in the kitchenette

kitchen was not wiped down on out side of appliances

breakfast could have been better an pay bar and a muffin isn't exactly a breakfast could have

but you have a kitchen space, you're free to hit wallmart

free breakfast,wifi and parking

location was convenient and the parking was awesome

only microwave available is at their snack bar area, near the pool

the pool area was the best hotel pool area i’ve ever been to.

great location, close to o'hare, expressways & restaurants. great bar on premises.

it is in the airport . the food and bar are available untill 11pm.

the pool was great just surprised there wasn t a hot tub.

free parking.

bar and nice pantry to buy a couple of important items

should have been warned that there would be a charge for parking

the indoor pool was a welcome relief for the kids

laundry room and vending machines on premises but there’s hours of operation

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

the cleanliness of the rooms around the area so is the laundry room

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

swimming pool was awesome

lack of room service.

c), rppm sizes were all of great quality and cleanliness

free shuttle to the train station

nice gym with two very versatile machines which substitute free weights

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

slow shower speed. not a very extensive breakfast menu for vegetarians.

breakfast

the hotel was very clean, the staff nice very nice and the breakfast very good !

breakfast was very good and room was very clean.

the side door didn't open with a key card. the gym equipment should be more updated.

even gym room was well-kept

great and reliable shuttle service. awesome breakfast, awesome staff.

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

everything but the pool area was cold. other than that we will be back for sure.

spacious room/suite that was nice and clean. ample free parking available.

free wifi was slow

didn't really like the parking lot but maybe there was some better parking that i didn't see.

were not notified of this) and sometimes they wouldn't

the manager was attentive to the customers and visited during breakfast.

great hotel .. wonderful breakfast

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

easy checkin and breakfast

convient access to car and late check out

swimming pool water is warm in winter and also interior air conditioner always heating

it was nice to have an indoor pool for the kids to enjoy

nice breakfast included

that the pool gave my kids a rash maybe too much chlorine not sure

the pool was great for the kids

friendly front staff -great pool

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

the pool

everything except no hot tub but there is a pool.

the parking lot was confusing and it wasn't alot of space

location and ample free parking

also, i enjoyed dining at bar louie

free parking and near a lot of shopping areas.

the inability to order room service or eat in a restaurant upon arrival was disapointing

i didn’t like that the spa pool was for hotel guests also. several kids so not quite quiet.

my kids really enjoyed the big pool

breakfast here was great and delicious

no free breakfast

i didn’t realize it until i had an issue when i went for breakfast

great stay and great breakfast. great staff as well

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

very convenient and the breakfast was delicious.

early check in was possible

no free breakfast due to covid but they did have juice and coffee

would be nice to have an airport shuttle

one of the shuttle drivers was texting while driving with 7 people in the car

facilities and cleanliness of the hotel shuttle bus service to airport

pool was small

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

the comfortable beds, breakfast and quiet place

the pool was cold! the website advertises it as a heated pool. i suppose if

pool is smaller than it looks in the picture but it was nice

pool was great for the kids with a great breakfast selection

the breakfast was grab n go, which is completely understandable for the current situation

breakfast was great. pool and fitness area clean location was great

clean, quiet, friendly helpful staff, excellent complimentary breakfast, nice selection of nearby restaurants, and easy access to all the highway system

the ease of access to the major interstates. proximity to restaurants and walmart. pool area.

it is an added plus to have breakfast and coffee in the morning

i walked at the track at the park and even ate my breakfast out there one morning

no shuttle to o'hare.

there were wild bunnies right outside the pool area. 10/10

now, they ask that reserve pool time for you and your guests

the free beer and appetisers, the pool was small but lovely and warm

it was great to have a shuttle to the airport.

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

the spacious, clean room with a really nice kitchenette!

content of the breakfast was fine, but very messy

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

breakfast was very good

the kitchen having an oven

not be advertised as a casino hotel

please also be reminded there is no laundry in the hotel

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

the food at the bar was good along with the drinks

and the weekend breakfast at the hotel bar was delicious

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

kitchen in room with full size fridge, microwave, sink, 2 burner stove

kitchen only

nice looks and room have a kitchen.

they have a kitchenette with no pots, pans, silverware or paper towels

the spa was out of service, but it happens and it didn't take away from our very positive experience

i did not like the pool area right in the front of the hotel.

spa / pool closed for renovations. wasn't notified prior to booking.

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag * no facility to do ironing of clothes * poor infrastructure * very poor breakfast * if

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean, comfortable, quiet rooms

no breakfast buffet due to covid19

always pleasant great verietyof breakfast!

she even got me a bagel and another snack from the kitchen when i missed the breakfast

cleanliness, hot breakfast and the price

always clean, great breakfast and great staff

small pool (under renovation)

fact that the pool was too cold to use

they have an indoor pool but not heated very cold

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

the room, the swimming pool, the workout room and the laundry area

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

except food right now because of the covid19 but they do supply coffee in the rooms plus for breakfast they give you a brown bag with a fruit a muffin a bottle water they are greatðŸ

liked gym

great breakfast. great price.

location was good. i did not eat breakfast

thought the breakfast could have been a little better

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

free continental breakfast as well

on the second night kids were running around knocking on room doors until 2a

gym

very accommodating staff. good breakfast. great location for us. pool for kids.

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if we needed

breakfast was wonderful, the bed was a dream

the pool is not open

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

there was to be breakfast included but there was none when i went to get some.

no breakfast, even though it said was included. there was no breakfast offered

limited breakfast choices

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

did not have breakfast, i had to rush to the airport

hotel offers free breakfast in the morning and there was only coffee and tea available

there was plenty of options to choose from for breakfast

the fitness center and pool are small but it's a bonus to even have either let alone both

swimming pool still under repair.

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

like everything about it although the cold tub and the pool area was kind of freezing but it's because it's like winter i'm assuming my husband on the

gym was good too with a new peleton bike included

the lack of room service unless requested

to 10 am, unlimited coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

i am on vacation i expect room service every day

hot tub/whirlpool was down for maintenance

the kitchen was awesome, the bed was comfortable

kitchen in the suite was great

no breakfast due to covid-19

the free breakfast, the laundry room, awesome

i like the kitchenette setup

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the night

the pool was good to relax in, and the gym was well equipped

the pool was awesome!

the pool was small but it worked the kids still had fun.

butter they had was cold,so to put any on toast or a waffle was impossible not good ruined breakfast

breakfast was a great start the next morning

i like the breakfast u had

the curtains in my room were filthy and so was bed skirt, and the gym should not be listed as a gym

great choices for a hit simple breakfast

breakfast was supreme very clean area and an attendant to help you with your options i believe her

rooms are super spacious, extra clothes hanging area, sofa, kitchen, big refrigerator, and a desk

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

kitchen

ants in room by kitchen area.

the pool & hot tub were a great addition for the kids

fitness center, pool and spa were top notch

the water on the pool is too cool

pool is too cold!

pool had a weird smell but overall it was still fun

room service food was very good but pricy

flight left very early so it allowed him to sleep in a bit and we did not have to wake the kids to take him to the airport

restaurant, bar and food store offer healthy, and delicious meals, and pastries

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

nice to be able to walk to flight in morning with kids

kitchen

love the grab and go breakfast

breakfast was limited to packaged muffins and bars, and oatmeal

very clean facility with complimentary breakfast

also, it is good idea to include a toaster in the kitchen

close to airport. airport shuttle.

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

clean and comfortable room. shuttle to the airport.

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

pool, large room

the 24 hour shuttle service to the airport.

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

hotel is located very close to the airport and with a shuttle running 24/7 every half hour makes it the best choice for travel

early check in

also there was no room service

could have a few spirits for sale for late travelers to purchase after the bar closes.

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

i used the gym which had the necessary equipment

the gym was also better than most hotel gyms

decent gym and good location if you are looking to stay near the airport.

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

i loved the room it was very clean and my kids loved the pool.

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

not very infant friendly, older kids would be fine

great staff and a sufficient gym

shuttle service ends at 10pm and breakfast starts serving at 6am

i love the staff so friendly and just helpful and breakfast is a plus

breakfast could be better

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

cleanliness...breakfast...shuttle service

the gym was lacking in equipment

24 hour shuttle service to the airport for the train was nice

love the breakfast,location view,indoor pool and how clean it is.

also one of the best breakfast services out there

pool i wish it was deeper

breakfast exceeded our expectations, in the quality and choice

friendly staff, great breakfast, a short walk to allstate arena.

staff was able to accommodate a late check out to better match our travel plans

breakfast can be better

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

convenient location, nice clean room, free shuttle

was a kids splash pool with jets and fountains

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in room the

pool hours and workout room

the gym, swimming, free wifi and computers for printing out your boarding pass.