easy parking

we had room 404, kitchen was well equipped with kettle

kitchen only opens on week end

maybe to improve is the assortment of kitchen items in the apartment to make cooking a bit easier

parking was free and good

breakfast was nice and personal

no mini bar list

and also the breakfast was were poor - even any kind of hot meal, fried and scrambled eggs were for

terrific hot shower in gorgeous bathroom, fabulous food and wonderful staff, easy secure parking

amazing castle stay. nice restaurant. great breakfast

fantastic facilities. beautiful grounds excellent breakfast free drinks in room

the breakfast was amazing!

good buffet style breakfast

we were alone in the hotel, the breakfast was outstanding, in a terrasse with a beautiful view on the mountains

breakfast was lovely and staff were very helpful

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied and delicious, a wonderful way to start each day

service is excellent. staff is very friendly. food is excellent. bar service is good too.

house is right on the highway, so when you’re relaxing by the pool or in your room, you might hear some noise if you’re a light sleeper

breakfast nice but nothing special not easy to find someone to ask questions and get

breakfast was simple, but offered fresh fruits, bread, pastries, cheese and ham

pool was lovely

beautiful property - very stylish and tasteful decor lovely swimming pool relaxed atmosphere

beautiful, green location with a lovely pool, amazing rooms

the pool with a view and free wifi added to our comfort

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the rooms were very comfortable and the pool and garden is very nice

large & clean swiming pool

late gin tonic in copa de balón at the bar was really nice

there was a lovely bar lounging area but the bar did not seem to be open

there is a nice seating area in the bar to gather

nothing particular to mention. maybe a terrace for the bar would be a plus.

being adults only there, it was obviously quiet with no children running along corridors

easy parking on the premises

free car parking snd easy walk to/from town center

osed sundays)

there's a bar beneath with tasty bar snacks

the bar underneath does great pinchos and the staff are really friendly

nice staff in the bar and reception. nice quiet hotel.

central location with good bar and pintxos. good value

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

rooms with a little kitchen, everything is new

very good freshly prepared breakfast provided

the peace and quiet, the breakfast and the staff.

we enjoyed walking, cycling, relaxing by the pool and cultural visits to bilbao

very nice hotel, beautiful decoration, relaxing environnement, good food, nice swimming pool.

the staff were very helpful and friendly and we enjoyed the bar setting

swimming pool and usual amenities the surrounding gardens/ landscape are very nice there is golf terrain for those who play golf the superior room was spacious and clean the bed was huge and

nice lunch & dinner, professional restaurant staff, large room, beautiful terrasse and flowers, kids

i also really enjoyed the great facilities, especially the pool and the well-equipped fitness room

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

pool not available, but present on photos

nice garden and pool. close to bilbao. bathroom brand new and clean.

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

breakfast quite basic. wifi not very stable

parking could be a challenge depending on the number of hotel guests, and guests at the restaurant

parking a bit limited a bit far away from bilbao city centre if you wanted to explore it

the beds were comfortable and wifi strong

outside the city, easy access, convenient parking, great food, but best of all, the staff were excellent

free, on-site, easy parking - super extra amazing

wifi good

excellent parking

free parking

lady in reception and running the bar in the evening was excellent

, the only thing it's missing is a small bar for a refreshing post flight beer

beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

bar and breakfast available

location close to airport with a free shuttle.

restaurant or bar on site, there is a small one attached to the hotel right beside it

stay before catching an early flight: clean and comfortable room with necessary facilities, good breakfast and short distance to the airport

the location and the shuttle to the airport was the main reason for our booking.

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

lovely bright spacious comfortable bar to watch world cup match with lovely food

great location, close to the airport with free shuttle service.

early check in; nice bathroom

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

parking was free and convenient

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

lots of parking, great hill views, good size good, easy access to motorway.

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

good restaurant & bar food. close to airport

basic bar area

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

eventually discovered a bar that

close to bars, restaurants, and shops

waited at the bar for ages for a drink but gave up and went to bed

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

several things: - wifi didn't reach our room and because they were out of space

kitchen facilities good, secure location, comfortable bed

plenty of on-site secure parking

clean, comfy bed, amazing shower, shared use of kitchen.

secure parking onsite

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

it contained kitchen, separate shower

did not expect all the kitchen facilities but great

they also had a kids menu which was the only one we saw during our 5-day stay in northern spain

they had board games in the spacious and comfortable lobby which we palyed with our kids in the evening before bed

kids were not allowed to use indoor pool

the kids enjoyed the snooker table

had room service on the last night - the burger was great and the wine good

limited fruits at breakfast; cold at reception area; small gym

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

room service is a huge plus

no food available, not even room service after 2300

nice coffee lounge and bar and very good restaurant, reasonably priced

nice hotel at the river. pretty close to the old town, nice gym

great value and a well equipped gym too

they even allowed me access to their gym shower off-hours because i flew

junior suite perfect for a family (two kids)

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

excellent breakfast and tipps from receptionist; close to main atrractions and metro

location ,gym

however, room service had a nice selection and the delivery was timely

room service was below par the shower had mold on the sides and the drain was semi clogged and

the room service menu was extremely limited and needs to be extended for

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

it's small hotel with no restaurant, bar only

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

the lack of bar service.

the staff very helpfull, there is a bar open 24h highly recommended

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

nice room, great restaurant and bar with wonderful balcony

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

lovely bar terrace where we sat later and had sundowners

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

also, there was the bonus of an ev charger in the hotel car park

we travelled with kids, a small playing area could have been nice

span and gym, location is great

neither wi-fi, not cellular network worked at the gym

t even a coffee) until 11am

the location was great and the spa facility superb!!!

very kind to ring and say room was ready for early check in

well equipped kitchen and

the kitchen is really just a corner. not setup for any real cooking.

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

full kitchen with sink, microwave, kettle, fridge, dishwasher

there is a great roof terrace where a very substantial and delicious, fresh breakfast is taken every morning

spa did not open early.

great rooftop bar to enjoy the sunset

the breakfast also served from this area was the best we had in our travels throughout spain and

rooftop bar staff seemed keen to finish at 11:30pm rather than 12. switched lights off, etc.

the old town is right across the street check in time is 12pm no early check in

great location. fabulous friendly staff. great bar & restaurant next door.

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

the bar is also great

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

we ordered a pizza through room service

didn’t use gym or eat breakfast so unsure about those

used the laundry service twice and both times we received our garments back already in the afternoon: this

the location was excellent. having the bar and restaurant in the hotel was a plus.

time of gym ( from 10 am) is not guest friendly

room was comfortable, wifi worked, and tv had an english channel

an excellent stay with young kids - highly recommended

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and helpful staff

an excellent stay with young kids - highly recommended

big bed, big tv, optimal wifi

given that we were with small kids, this was a huge hazard

gym available and no alternative was offered to me when informing about it

gym is essential to me and it's quite good, even provide water and snacks

hotel was in an excellent location close to everything and great for traveling with kids

very nice service, clean and comfortable room with kids, thank you very much :)

originally we planned to use the pool and gym, however, the pool was very small and as the gym was in the basement with no natural

but using room service menu is not allowed

we however ordered room service which took close to an hour for fries

the bar on the roof was nice but the staff were not very welcoming.

free wifi not enough for work. teams meetings breaking up

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

also there was a little play area in the breakfast room for kids

also there was a little play area in the breakfast room for kids

there are lots of restaurants and shops around the area and there s also a self service laundry shop (autolavanderia adei) 3 minutes walk if you need to get rid of the dirty laundry in (+) due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate (-) everything in hot laundry

good location in old town of the city

gym could have been better equipped. spa relatively expensive.

no coffee machine - only instant coffee gym tiny

cording to the menu) at 5pm and they said they didn't serve until 6pm

we had a lovely stay ,dine over in the old town lots of bars and restaurants

location and view honesty bar relaxing

no room service to order some food

friendly staff, early check in, comfortable room. very close to guggenheim museum.

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

it was very well located, near the guggenheim museum. the room service was also good.

wifi was a bit sporadic

wifi wasn t working

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

wifi is blocking certain network services without giving you upfront or during usage a warning

i had to work for a while and the wifi was good

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

gym was sufficient for a light workout

wifi was

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

gym was well equipped, but it was very hot in the room

also the prices at their bar were very high

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

the boutique hotel feels really new and clean, with a breakfast great, and overall a lovely feel

the rooftop pool area needs a bar close by to serve drinks.

nice bed. perfekt wifi.

the bar was not well stocked

hotel in good location with parking garage equipped with ev charging station

there is a small bar and a comfortable terrace area for a late evening drink

excellent staff, efficient air conditioning and wifi

room quiet and beds comfortable. spa and pool good. breakfast excellent

the pool area and facilities are a little small but very clean and great sauna.

nice hotel and breakfast was good, ev charging available to use

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible to relax and have a quick swim; gym equipment ia good; food for kite

wifi works fine

location, staff, breakfast,gym

gym is good

had a bar for cocktails at night , wonderful full french breakfast

wifi very

wifi connection was strong and reliable

great to cool down in though and bar beside it was great which was open til 10pm

well equipped little gym and spa

one minus - the small bedrooms are not made for two adults

pool was very shallow so not for swimming in

the spa was a a nice addition especially on a colder evening to come back to

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

had a room service issue sadly

the swimming pool was not for swimming. it looked like a small pool for kids

the wifi was terrible

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

best sleep we had in months

was spatious with fold down bunks for the kids and comfy beds

room was massive and room service were great

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious breakfast buffet with plenty of options & good quality, very friendly

interney wifi. .a little erratic.

if the bar fella with the moustache doesnt get a wage rise then its an injustice

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

many little presents for parents and kids

very poor gym

the terrace bar on the 13th floor is fabulous and serves lovely cocktails and food

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

limited reach of wifi

gym was clean with good selection

helpful staff, very good free wifi, good breakfast, spacy room

room service was excellent and front of house people could not have done anything else for

dog friendly, and with ev charging in the garage.

no gym or pool etc.

bar at reception open nonstop

cleanliness, staff was very welcoming and friendly, and breakfast was great.

location and excellent breakfast

with small kids it would have been reassuring to know in advance

, hand towels, bar soap, shampoo &