the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

room only had one towel because the laundry delivery had been delayed

it wasn't summer and the pool wasn't open.

seasonable swimming pool

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not

we had room service once during our stay, the food was very poor

the wifi only worked in the lobby, not in the rooms.

wifi

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

bedlamp broken. poor wifi.

location. cleanliness. room size and comfort. free wifi. staff availability to sove any issues.

they don t offer bar or restaurant

has great location and safe parking

the gym

clean and modern with pleasant breakfast. excellent parking on site

plenty of free parking on site

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

room was located near to a late night bar that is very noisy until 3 am

good wifi connection as well

comfy, friendly staff easy good wifi so work was smooth

location, staff and gym facilities were exceptional

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

we opted for breakfast at time of booking which was discounted, buffet style but with huge variety of choice

a large hotel, huge rooms, conveniently located near the highway and outlet, free parking.

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service

it means the restaurant and laundry close on the weekends and holidays

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

no complains. perhaps the gym could be somewhat better equipped.

bed was comfortable and the food i ordered through room service was better than expected

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

a more varied selection of food in bar and restaurant.

good car parking out and indoor

there was a party in the nearby parking until 3 am with the room windows facing the carpark

good location just off motorway and near petrol station. good parking too

cheaper to buy breakfast in bar rather than restaurant (toast only)

restaurant and ample parking

the building was kept immaculate, plenty of parking, decent breakfast, but get there early because they don

to have breakfast (9am-10am, 7

staff were astounding and nothing but helpful if travelling by moto they also have secure parking not a bad

breakfast bit too simple, only baguette with butter & jam. or packed cereals.

i was grateful you had a gym but a few weights would be great

the room was large, clean, comfortable. good desk. underground parking available. good wifi.

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

the bar area was very comfortable

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

very quiet surroundings, plenty of parking space and a good breakfast

the owners were very friendly, helpful and obliging. excellent food. secure parking.

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

secure parking

parking spaces were a little tricky to access as i have a large car, but not a problem.

they also have a big garden and plenty of space for parking

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

pet friendly, great views, very clean and very comfortable bed. guys on reception very helpful.

- parking - reception area

had lots of parking and in excellent location for mountains and nearby town

breakfast was lovely and varied

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

the breakfast is served at your table and it is delicious and beautifully presented

the pool is fantastic, the garden is perfect

loved the art and style, the variety of spots to chill out by, the awesome pool, ease of check-in, balcony in

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

high-speed wifi. close to city center.

fantastic value for money and being allowed to take our pet cat and keep her in the room

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

was good, washing machine and complete kitchen

there was no breakfast serve.

comfortable bed well equipped kitchen

how hard they worked to ensure wifi with a new system.

staff is very supportive, and the rooms were super clean and every day we had room service

pool opening hours weren't great either

spa was very nice and relaxing, also the views and the green surroundings

hotel, and very easy to access with ample parking and even an electric charging point

cleanliness of the pool. pool boy can clean it/ net the insects

welness/spa is poorly equiped and expensive

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

room service never answered the phone when i called to order dinner.

no room service

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

clean rooms and friendly staff, good quality hotel good wifi

very close to shopping malls and good fitness club

hotel had no restaurant or bar facility open

room service was absolutely unacceptable

no restaurant no room service

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

nice and spacious room, nice gym

plenty of parking

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

- wifi with some difficulties in connecting devices, mostly with reason for network congested

we needed big room nice bed air conditioning worked great staff super nice great breakfast free parking

laundry pickup to early (around 6:30) and the driver is not very smooth.

we entered the room there was a smell like smokers had been there - or old laundry left too long

female staff were very good as were the bar and restaurant staff

fantastic spacious, secure outside parking area free of

no gym, and terrace area for breakfast was not open .

premium wifi was not premium at all (10mbps)

no restaurant or bar facilities at the weekend

bad room service

the gym wasn t a gym

a bar would have been nice, but there was a mini bar in the room and vending machines with hot and

the bar closed early.

wifi that works

breakfast was very good,

very clean, great breakfast

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

wifi is poor. it was very uncomfortable.

- room service is recommended than delivery orders or the restaurant beside the hotel

soja and almond milk for breakfast. parking

place looks well maintained and no issue with parking

due to covid the bar shut at 22:00 and the beer was not good.

short walk to the tram station and plenty of free parking

the parking at the hotel is very spacious and free

the breakfast was great plentiful and satisfying, with everything you need to keep you full from

bed comfort, bathroom hygiene products and toiletries, breakfast and the sympathy of the staff.

easy to find and free parking. near a big supermarket.

breakfast was sumptuous

really good breakfast

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

wifi

very friendly manager and breakfast room staff

i love has pool and a nice decoration

good breakfast and good privacy

set in an awful area , it s adults only and go at your risk.

the room was very nice and big we love the pool, we will definitely come back

the hotel has clean and comfortable rooms the best you have pool

good selection of breakfast foods, ample coffee, fruit juices

didn't get a code for wifi

good value and good for pet dogs

parking was great within secure gates

all was good, friendly stuff and good breakfast

big rooms. laundry service was excellent.

parking available, good breakfast, nice rooms, wifi. all perfect!

very good infrastructure, clean, good breakfast, goos wifi

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

from the room you get a glimpse of the golf course

also added bonus of laundry pay machines around next block

i was woken by this service being offered and a better way of collecting laundry might be worth considering

wifi connection was rather poor

breakfast and terrace are very nice . staff are friendly.

loved the rooftop pool and bar area

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

bed was too soft. in the kitchenette no knife or fork.

2 adults and 2 kids in the room were perfect in terms of size

friendly staff, toilet was very good. room service was very quick.

day laundry service

wifi and heating (heat pump) worked perfectly

very slow wifi connection in the room.

the wifi service was also very good as well as air conditioning system

wifi offered free was an unsecured network

laundry facility is costly. no provision for washing underwear and drying.

wifi very poor- none in rooms and free wifi in reception was painfully slow.

there was a gym

the wifi was poor also the breakfast was poor

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

the gym room is very simple and small

we could eat whatever was in the bar

drinks served by pleasant bar staff

nice quiet hotel breakfast had great choices bar staff friendly

restaurant and bar on the ground level which served very good food presented beautifully

the hotel does not offer a self-service laundry, which is essential for longer stays.

onsite laundry was available

our room wasn t quite ready, but they immediately offered us a voucher to enjoy a drink at the bar while we

and just a heads up this pool is in the fitness area and is not necessarily a 'fun' swim for kids

i ordered room service as well and the food was again great, but delivery was slow and the staff was

particularly the girls in the spa and lifeguard

very comfy bed, lovely bathroom and exceptional breakfast!!

amazing breakfast every day, the bar, lobby and pool always have a good atmosphere

there is 24 hour room service but the menu is super limited

the front desk staff did little or nothing to expedite the solution ( we re sorry, when the room service

laundry really takes 2 days- this is not something that you would

room, plenty of space plus an additional small kitchenette, all very clean

location, great room with kitchen facilities, air conditioning and comfy bed

the internet connection was really fast, the wifi reception in the room was terrible

wifi was cut off for a whole day and a half, staff didn't really offer any solution to someone who

they do not have washing machines or laundry service

i didn t like that they didn t have a laundry service. they also didn t have room service

despite the cold temperatures no amenities in the bathroom no coffee machine in the room and no room service

did not have room service

paid 15 euros extra per night for my dog a bichon maltese but the hotel did not supply a pet bed, toy or water

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

the staff was excellent and the breakfast was one of the best we experienced during our 60 days in spain

i used and liked the little gymn in the basement

no dining room service in the evening.

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a