good breakfast and good privacy

everything. breakfast was excellent and private garage fot the car.

this can include food (the breakfast was the worst ever), but can include whatever you like (room magazine to

was very expensive vs the very poor customer service . breakfast was not as expected.

super recommend the hotel, has clean and comfortable rooms and has pool

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

big shower head bottles of water in the minibar train to madrid is on a walking distance (8 min) breakfast was

size was great, the staff was very friendly and the parking outside is a plus for people that rent a car or

breakfast buffet was superb

free parking

the breakfast could be improved.

also, the breakfast does not contain the required variety in the basic breakfast like other hotels

no breakfast included

very good breakfast

breakfast is strange

in the evening, the tall guy at the reception didn't know if there was a swimming pool in the area, saying he

the snacks that came with the drinks we had at the bar were a small meal in themselves

free underground parking, an adjacent shopping mall with a supermarket

free parking, great gym and sauna.

limited bar service / hours.

bad room service

easy parking, even though it's a bit tough to find it. room and sheets clean. wifi works.

the gym wasn t a gym

close the bar and restaurant friday to sunday

restaurant/bar is closed, no room service despite it being advertised on marketing material in the room

wish the hotel had a laundry room

the breakfast was good value for the money. the wifi was always available and fast.

the wifi is horrific, and the window is completely closed. no fresh air can enter into the room.

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were

good free wifi and room with enough power suplies for computer and charging devices

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

due to covid the bar shut at 22:00 and the beer was not good.

parking on site , front office staff spoke english

the breakfast was good with many options of pastries, milk and cheese

parking, friendly staff

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

pretty good breakfast, complete and a good value for money.

very good - pet friendly and room very good, with built in shower

great, friendly and helpful staff, nice clean room with comfy bed, quiet area, private parking,

english breakfast tea bags. although earl gray tea was available

breakfast was continental but still nice and very tasteful

breakfast was ok but on the first day they ran out of scambled eggs & the second day didn't have

spa service is separated for the hotel (although in the same building)

everything very well organized, welcoming staff, amazing breakfast, and the hotel itself is beautiful ( with

enjoyed our pre-dinner drink in the small but comfortable lounge area near the bar in the lobby

the hotel was very friendly and the staff spoke english and the dinner and breakfast was

breakfast is not that good

we chose this hotel for its brand (we like ihg) and breakfasts

parking and ev charge. fair price for the parking (5 eur per night)

room was comfy for two kids aged 15 and 11 yo

the offer of the bar and room service offer food is very low and limited.

wifi is very poor

great budget hotel with wifi and underground parking included.

difficult access in and out of parking hotel area

rooms, clean linen, parking and electric chargers available

restaurant & bar is very nice to drink and eat there

nice breakfast as usual

not enough parking space

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

parking is

bar and restaurant were closed, disappointing when you arrive late and need to eat

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

good parking albeit outside

pet friendly, staff very attentive, food available 24 hours, good breakfast.

the girl at the bar was also very nice

good to be able to exercise our pet outside

the staff are super helpful and breakfast has a very good selection

would have liked to have had breakfast included.

don t have a laundry service

free wi-fi, free coffee and tea, free parking

it has a free parking and a lidl just outside

room and bathroom were spacious and the wifi worked very well during my stay

secured parking spaces

fantastic breakfast

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get

2) the page of room service in english didn't work and the guy in reception said: it's not my problem, you must

lobby, bar and common spaces in general perhaps they should start thinking about renovation.

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

parking for the hotel is separate but i had the last available spot which took me quite some effort

free parking. 15 into centre of madrid in uber.

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

parking is always full, breakfast buffet wasn t really good

staff is very supportive, and the rooms were super clean and every day we had room service

was literally in the middle of nowhere and no bar or leisure around

short walk to the tram station and plenty of free parking

breakfast was additionally paid but very good

free parking. close to tram station to access madrid

the wifi was broken on arrival but was fixed during the stay.

clean room and bathroom, private balcony on the second floor, kind hosts, reasonable price, good breakfast,

clean and in proper distance from madrid & toledo (30 mins to both). nice parking.

i like that there's plenty of parking in front and extra in the back

loved that they have continental breakfast

excellent breakfast with everything we needed.

bed is really big, exceeded my expectations. wifi is excellent. good breakfast.

shout out to the bar man who was amazing and hilarious

wifi, good room, decent bathroom

wifi was great.

spa bath was amazing

the small bar downstairs beside the reception was a bonus

no restaurant no room service

hotel had no restaurant or bar facility open

room service was absolutely unacceptable

no room service, just a fridge with small amount of items

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

laundry service is extremely expensive.

parking has fee, what was not mentioned on booking, breakfast also for extra money - 12euro per

don t make use of card payment in there buying box, and it s very bad for a hotel not to have wifi in the

front desk staff was wonderful , easy car parking and value for money

parking was available downstairs out of the sun for an additional 6 euros

breakfast is ok

absolutely an amazing breakfast and beautiful setting

if you are from the uk please note that breakfast is continental and not a cooked breakfast, though it was

thing about the hotel was good, breakfast was sufficient and staff were very helpful

lovely themed rooms very nice continental breakfast.

at first night of stay laundry staff was so loud we could not sleep

clean, ok breakfast, near shopping center

staff were lovely & although a small bar area it was adequate & the breakfast which was included was great

no restaurant facilities. poor bar selection

good variety of food at breakfast

the beds were comfortable, but the pillows are for kids

a locker and lamp missing on one side of bed, and they closed bar early,

bar closed early, receptionist cancelled my taxi almost causing me to miss my plane

gym was small but was to ourselves so was good

gym was extra pay

only few minutes walk from the hotel - great facilities, ovens, microwaves, good secure parking, laundry -

transportation; nice, little cafe on premises with very good service and good food; availabily of laundry room

like the lounge room, the fact you didn t need detergent to do your laundry and the ac was perfect for june

nice, good breakfast buffet, laundry and vending machines represent a plus services

self-service laundry is a such pleasant surprise

excellent breakfast with lots of choice.

we thought the bar and food was good value - but there are loads of other options in the retail park a short

nothing needed to be better. wifi was very good. excellent staff at check/in/out

bed , comfy, location for overnight stop over , free parking at the location.

good breakfast

the swimming pool extremely clean, the staff helpful, the environment there uplifting and relaxing

nights stay without wifi,i informed them but management was couldn't fix the wifi for my room,very disappointed

one night we didn t get the chance to enjoy more of the hotel facilities, like the swimming pool

just something to be aware, but nothing compared to a room above a bar downtown

good breakfast

food in the bar was ok

parking was fantastic

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

restaurant or bar facilities available in the hotel from midday

free underground parking available to

no bag for laundry, only given on request

free wifi

- free wifi but it does not

very good for staying with kids, enough space for 2

we can’t order the kids menu from the restaurant to the room, even we have a dining table there

a lot of private parking

it's a bit of a find being on the main road yet having gardens and a pool

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

swimming pool was smaller and less impressive than it looked in the pictures

location of the flats was great,around the park and swimming swimming pool

nothing really. well the wifi wasn't the best.

needs refurbishment, they advertise gym but all machines are not functional

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving

close to shopping center, good wifi. friendly stuff

a mini bar in the room is advertised but there was nothing in it

the kids were disappointed because the pool is much smaller than how it looks in the

the room service is very nice

how pet friendly they were. supplied our dog with a mattress,pillow, bowls and treats.

ordered room service but never showed up and no explanation

great quality hotel, rooms were excellent, good gym fantastic pool great restaurant.

also my laundry bag looked like a mouse had chewed it

self serve laundry and super market in few metres of hotel

there is lidl, a bar and a fast food restaurant just opposite the hotel

toilets were clean and room service was prompt

there was a bar which we used quite often, and which was generous in providing free snacks to go with our

pet friendly with outside courtyard where you can eat breakfast with your dog

central location, with a corner shop and a decent and lively sports bar across the road

great stop off when traveling through spain. hotel has parking. very lovely staff.

parking could be better as i am disabled but ok

the free parking was a real bonus

hotel staff are very friendly and helpful good secure parking very comfortable, clean and modern excellent shower

fact that they changed the wifi everyday was a bit inconvenient, as i lost signal while asking for an uber

wifi was easy to access and whole hotel was clean

the breakfast is wonderful and the wifi works properly

i had a little had time log into the wifi

cafe was great for coffee and breakfast

and you are on calle mayor), bus stops right in front air conditioner friendly staff, good wifi

wifi worked in the hotel room on the first night

didn't have a gym or pool (for those that wanted

the free wifi was fast

when i first arrived, the wifi didn't work at all, but they fixed it instantly and it was then very good and

pool: small, but ok to get a cool down or for the kids

pool could have been a little bit bigger as it got full during hot and sunny august.

room for family (2 adults, 2 kids) is bit packed and there is a desk over one of the single beds that you might

the roof terrace and swimming pool

breakfast can be noisy when there is a school party in but that's kids

lovely pool

no room

breakfast outside on the terrace with our dog

for some reason, no wifi.

the owners aren t aware of the time of crisis we are in and it s not fair that the swimming pool was closed

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

fantastic value for money and being allowed to take our pet cat and keep her in the room

wifi had some downtime