it means the restaurant and laundry close on the weekends and holidays

no complains. perhaps the gym could be somewhat better equipped.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

bed was comfortable and the food i ordered through room service was better than expected

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

breakfast was plentiful and all for the price you would expect to pay for a cheap budget hotel

no swimming pool , no gym , and no food for room service

access from the highway with secure parking available on site

the hotel is located close enough to town too walk, but parking is also very convenient

had to pay for parking.

was upgraded to a better room, in the annex outside the hotel, with easy access to the parking

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

the pool is small, but calm

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

wifi had some downtime

fantastic value for money and being allowed to take our pet cat and keep her in the room

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

breakfast ok with just a few options. good wifi and very nice staff.

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

close to shopping center, good wifi. friendly stuff

needs refurbishment, they advertise gym but all machines are not functional

swimming pool which is very disappointing also

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

laundry pickup to early (around 6:30) and the driver is not very smooth.

we entered the room there was a smell like smokers had been there - or old laundry left too long

no room service

of parking bus stops outside for madrid central 15 minutes by car to the centro nacionale de golf

shaded parking space available

staff is very supportive, and the rooms were super clean and every day we had room service

big rooms. laundry service was excellent.

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it

from the room you get a glimpse of the golf course

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

wifi gave me trouble but was quickly repaired. great staff.

room service was absolutely unacceptable

bar does not open at night and little choice for dinner

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

no restaurant no room service

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

there is a bar with good coffee where you can access from the hotel

location, staff and gym facilities were exceptional

room was located near to a late night bar that is very noisy until 3 am

comfy, friendly staff easy good wifi so work was smooth

speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits, yogurt, donuts), laundry on the

kitchen cutlery should include scissors

wifi is a bit weak to my knowledge

kitchen in the room, speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits, yogurt, donuts

you can log on to the free wifi for two hours at a time, or pay extra for better wifi

good wifi

a hotel catering for mainly business travelers cannot have bad wifi.

we left our car in their private parking, which is securely closed at night, and relied on public transportation

no restaurant or bar available

no hotel bar no gym or pool

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

the 24-hour gym

everything, lovely room and pool area.

room are spatious enough to double as an apartment and the staff are extremely helpful

i had to work from the hotel and was concern their wifi not fast enough, i was given another wifi connection

room is ideal for business travel; comfortable in space, temperature, cleanliness, free wifi comnected and

wifi signal in the room was so low that one couldn't connect

the place was spotless clean, spacious, beds were comfortable, good wifi connection

many little things were wrong, from wifi bouncing all devices and tv working very poorly, to a freezing cold

because my kids loved the place

helpful staff, especially if arriving hungry; great breakfast!!

the breakfast was nice

t use their parking , there s free parking on the street and do not take breakfast they only have few things

the breakfast was a good deal for 6 euros, and had a good variety--nice bread rolls and some ham/cheese

a more varied selection of food in bar and restaurant.

free parking

the cafeteria saved the day with drinks and bar food

no wifi in the room

wifi did not work unless i went to the bar

the bar hours were a little short and out of 5 nights only able to visit once.

very friendly staff. great breakfast and very clean room

nice room, good breakfast

breakfast adequate though

problems with wifi on the last day

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

lack of international tv channels. wifi needs reconnection overnight

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

the wifi in unusable if you have to work with it

the bar closed early.

wifi that works

mini bar with fruit juices, water and can drinks, replenished every day

short walk to the tram station and plenty of free parking

the parking at the hotel is very spacious and free

the breakfast was great plentiful and satisfying, with everything you need to keep you full from

bed comfort, bathroom hygiene products and toiletries, breakfast and the sympathy of the staff.

easy to find and free parking. near a big supermarket.

laundry facility is costly. no provision for washing underwear and drying.

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

the wifi was poor also the breakfast was poor

the free wifi wasn't great. you had to pay for the high speed wifi.

breakfast and wifi speed could be better improved.

a gym would be nice

great facilities, good bed, great sauna and gym

all the staff especially at the bar (:

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

really fast internet wifi to download a movie within half an hour, and super clean bathroom with disinfected

very stable wifi (colleague in the other room was satisfied though), breakfast consists mostly of sweet and

wifi was spotty - we had to stand in the hall to get it reliably.

such as kitchen and laundry

front desk has given me false information about the services available he hidden that they have laundry services

pool available

the pool is not too deep, for an average sized person, except a depth to the half of the body

the wifi seems to work well, although there

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

nice room (suite with terrace and jacuzzi), proper room service.

the room service is not managed by the hotel and it takes very long time to get your order

good breakfast, close to the subway

breakfast was also excellent

also added bonus of laundry pay machines around next block

i was woken by this service being offered and a better way of collecting laundry might be worth considering

gym was limited in terms of machines and equipment.

rooftop bar sehr cool

the rooftop terrace and bar are great for relaxing after sightseeing, with fantastic views

wifi signal strength was ok inside of the room. but overall facility was good.

very nice and varied breakfast

the wifi didn't work very good.

wifi connection unstable and not always working

wifi is very poor on the 5th floor - unusable

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

laundry service is very expensive and charged per

the room service menu had nothing worth ordering i'm a executive chef

the spa was a bit overrated in my experience, so i probably won't repeat that

i loved the hotel and next time i will come with my kids for sure.

was no microwave in the room to heat up food, nor was there a place to dry the laundry

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

the breakfast very good too

jose and his colleague advised us about the room, the pool and breakfast options

wifi is very limited only to one device

also no laundry service even though it says there is one

clean laundry

i like that it has a gym as well, even though not as extensive as i would expect

clean, great staff, breakfast just whopper ud83dudc4c.

gym could be improved and an indoor pool

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

it s time for renovation also room service closes very early

was clean, comfortable and the wifi was very good and reliable

room service

on arrival with a family of 5 (3 kids under 6), we were told check in would be 2pm without checking my name

a little fridge in the room would've been nice. wifi was average/slow.

very helpful staff, friendly and knowledge of area , breakfast attendant very freindly,

great location, super service, friendly staff, great bar and restaurant

wifi wasn t working very well for us

breakfast could have more variety

no 24 hour room service but that's being picky!

room service breakfast was a nightmare long delay no salt or pepper and cold rubber eggs.

the staff , location , cleaness and the pool facility in hot summer

huge lobby (and special mini-lobbies on all floors), very spacious, comfy rooms, outstanding breakfast, love

spa treatment was below average

despite following up multiple times, the hotel delayed investigating with their laundry provider for over a

the room was far too small. charging an extra 25 euro for a small pet is outrageous

the wifi speed.

room service food quality was exceptional.

price for a breakfast especially for kids and which the bacon and eggs where cold!

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry service is tremendously expensive

do not request for laundry service, your clothes will be ready in 5 days

laundry facilities were a

i did like the room, it was super spacious, comfy bed, good wifi

a laundry room where i could do my own laundry would have been nice.

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

loved the fitness gym

room service kept our room nice snd tidy

wifi pillow and mattress not comfortable toilet was broken for 12 hours and they couldn t give us

no bar or room service

room service did not meet my expectations. looked better in pictures but it's less than average

i kept hearing kids shouting and crying in other rooms

room service is outsourced but an excellent service delivered in a lovely box by a very smartly

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

plunge pool was not open

loved the sky bar and the hotel s central location

pack clothes , the beds were very comfortable and the curtains were completely black out and the breakfast had

amazing lobby. super strong wifi. loved working among the books and enjoying coffees.

onsite laundry was available

the hotel does not offer a self-service laundry, which is essential for longer stays.

rooms were good size and comfortable bed and travel crib came with cute bedding and kids set

did like everything there, from people who work at front , to people who work at desk and bar in short words

air conditioning system was not easy to control. my kids felt cold during stay.

nice bar area and a small restaurant

high-speed wifi

variety of choices for breakfast was excellent

clean, new, nice bar and very comfortable room

wifi speed

day laundry service

the wifi service was also very good as well as air conditioning system

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

thought that the wifi was very poor & the room was quite warm

the laundry service was great

and rich breakfast, friendly personnel and clean rooms all you actually need

to mention something the fact that for breakfast options there was only apple juice there where smoothies also

at room service late hours was not to standard,hope that can be improved soon other than that it is

the rooms, lobby, restaurant and bar/pool are amazing.

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

wifi very slow. dinner was rather poor.

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

free wifi and small waters in the mini fridge

location was perfect / thanks for late check out

amazing breakfast every day, the bar, lobby and pool always have a good atmosphere

small not full equipped gym.

kids were not allowed to go in the pool after 2pm (first time for me that i hear about

, although we asked for room service (label on the doors)

you have to schedule to use the pool.

fast laundry service

my room didn't have coffee machine like my kids room

we were a family with 3 kids

no gym

on the door step of the santiago bernabeu and such a classy hotel i love to stay with my young kids when we

laundry really takes 2 days- this is not something that you would

evening reception staff, gentleman on was not helpful when l tried to order room service

basic kitchen

on the last day, they made a breakfast box for us as we had to checkout before breakfast timing starts

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

they do not have washing machines or laundry service

i didn t like that they didn t have a laundry service. they also didn t have room service

+location +tidiness of the rooms +room service

wifi required to sign-in via a web interface

wifi unstable

very small rooms, laundry and iron services (need to wait few hours for the iron)

room and the bathroom, sights from the room, electrical appliances and security box in the room, laundry service

laundry service was amazing!

i also had problems with laundry service, they have returned my clothes not cleaned and not washed only steamed

you should not knock the door and ask for laundry in the morning

laundry is too expensive

from early in the morning you could hear the wheels of the laundry baskets moving through the corridors waking

moreover, it is ridicolous that a 4* hotel does not offer laundry services on weekends

the barman is a fantastic man and very friendly, he helped me to prepare a surprise for my boyfriend

enjoyed having a drink the hotel bar before going out in the evening

amazing breakfast! wonderful rooms. helpful staff.

i was a bit disappointed that the gym is not included in the room and teens can t use it

after having room service i called the kitchen to collect the tray as they required, however, they didn't really

everything location room staff the spa is amazing and best thing

the bed was so comfortable huge bathroom amazing gym the breakfast choice

> no iron device in the room. > laundry pickup , you need to give it to reception.

very nice hotel close to my work good breakfast nice swimming pool

easy to find, comfortable, nice bed, good baths, lovely night receptionist, parking, super fast wifi

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

wifi is excellent. nice staff.

there is no room service

there was construction being done or someone with kids, but at 8 or 9 am there was a hammering

the wifi worked perfectly fine

the breakfast buffet delicious

the staff were all great throughout and the breakfast was very good

proper room ac, no laundry for national holiday, wrong room service, and no small requests accommodated

room size, amenities especially the water bottle and coffee, tea in the room. pool and gym area.

spa and pool were welcome after the siesta

could do with maybe a central location like a sports bar or something.

the spa is a lovely place to relax after a day exploring the city

and if you need a sanitary bag, brace yourself because you might get a laundry bag after 10 minutes discussion

good wifi

when you chackin they don't tell you you can use wifi

don't know how to connect wifi (i did not bother to ask the front desk though) ...

rooms, comfy beds, good free wifi, brilliant location and great value for money

laundry is very pricey

despite laundry bag stating it was available monday - saturday when enquiring on friday afternoon we were

was great, but i recall the hotel laundry services to be quite inflexible with timing

breakfast and laundry

modern, very comfortable, spacious bathroom, super-fast wifi, excellent breakfast, pin-drop quiet

the breakfast was very good and the crew as well

the gym could be improved

bad gym, works only by 10pm

if i remember well, it seems that they charge for the towels to use in the pool.

was only a small area to sit in if you were not in your room or by the pool, but for us that wasn't really a

the room service was also really yummy and quick

free parking on the street - close to metro station - 24h gym - clean, confortable room - super welcoming

new hotel, great little rooftop pool where you can order food/drinks directly to your table.

rooftop was closed. would be nice to be able to chill there even if the pool is not opened.

a nice pool on the roof, and a small but usable gym on the ground floor

very good location and nice staff. studio was clean and had a lot of space. free wifi ,

wifi was low

full kitchen is definitely plus for traveling with kids

room with a small kitchen

kettle would have been welcome in the kitchenette and would have been great to have had a bar at the hotel

where the staff detailed what exactly they mended in each item of clothing as part of the laundry service - a

and the balcony was a plus - the location - the high attention the staff gives to their guests - laundry service

gym was extremely small

good staff, great breakfast, clean hotel, large lobby, great location

it was a quite uncomfortable to spend all this time waiting with our tired kids at airport

requested room service for breakfast because we were in a rush, but they told us we had to come down to the

wifi is high speed

thing of note is that the free drink tokens for the bar were misleading

not enough sitting areas in lobby, narrow hallway, no gym or other things to do

location (near our office) breakfast choice, bar food and staff.

appreciated laundry service

works, big shoutout to the complimentary wifi it just works perfect

just have a bad comment regarding the room service

the rooftop/pool area is not fit for kids

having to check in on facebook to access wifi