lovely terrace overlooking pool

welness/spa is poorly equiped and expensive

car parking was good

good breakfast, friendly helpful staff

the spa was not open when we stayed as we were out of season

comfortable bed well equipped kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

was good, washing machine and complete kitchen

breakfast was the best we

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet

not a lot of place in the parking

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting

breakfast was sumptuous

a peaceful, semi rural location. welcoming hosts. well equipped room. free parking.

really good breakfast

exceptional breakfast! very fresh and delicious.

breakfast was delicious and filling

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

parking spaces were a little tricky to access as i have a large car, but not a problem.

very quiet surroundings, plenty of parking space and a good breakfast

access to room service menu was via scanning qr code - not ideal for those of us golden oldies who aren t

no room service until the same time the restaurant opened

could not get the wifi to work on a windows pc and an android phone but worked on iphone.

everything was fine. a shame that the gym didn't have a static bicycle

the cafeteria saved the day with drinks and bar food

car parking at rear plentiful but should have been secure

it's located right nearby the road and has the parking which is good

had lots of parking and in excellent location for mountains and nearby town

parking is very easy

wifi did not work on second floor where i stayed

there is a bar with good coffee where you can access from the hotel

room was located near to a late night bar that is very noisy until 3 am

comfy, friendly staff easy good wifi so work was smooth

good wifi connection as well

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

but outside it, the local authorities should provide light to the outside of the hospederia, the parking lot

as for the hospederia, we appreciated very much the possibility to have (a late) lunch and breakfast:)

the silence in the area, free parking and wifi and the views from the bedroom.

the silence in the area, free parking and wifi and the views from the bedroom.

no wifi in restaurants so couldn t translate the menu

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

good location to explore the surrounding countryside, great covered swimming pool .

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom

that is not well contented with the pool and the lake

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which

the overall experience (i was traveling with 3 kids) was great

coffee from the bar was delicious

comfortable beds and wifi

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

room only had one towel because the laundry delivery had been delayed

nice room, clean, various breakfast and close to the city center

mini bar too

beautiful location great pool very good breakfast

the staff is excellent, the rooms large and comfortable, the breakfast amazing

coffee at breakfast bar needs upgrading

we could barely not sleep at night as a bar across the street was extremely noisy

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

good bar and restaurant onsite.

the wifi only worked in the lobby, not in the rooms.

hotel had good secure parking, we had asked for rooms next to each other as we had children with us, and the

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

the pool is small, but calm

just an unmanned self service snack bar facility dispensing sandwiches, chocolate, coffee etc

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

from first level of room to the bedroom not ideal if your unsteady on your feet or have young kids

the terrace could be cleaner and wifi could work better.

pool, short walk to the bus stop

old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

the bar wasn't open for any food or drinks

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service

breakfast

dinner good value and breakfast better than expected

it means the restaurant and laundry close on the weekends and holidays

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

gym was nice and clean

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

no complains. perhaps the gym could be somewhat better equipped.

in spain (including madrid), the breakfast was too limited in both variety and quantity, and the laundry charges

the breakfast was excellent with options for every palate and appetite

lovely old property which was right by the aqueduct. nice friendly bar and outdoor seating area.

location was not the best, but the staff and breakfast made up for it!!

the bar was excellent and lovely to come back to and the food was delicious

gym facilities were adequate and the breakfast was good too

wifi didn t work in our room

and even for the travelers with kids, like us, great place to explore from

an excellent central location, attached garage ( for those who drive ), good wifi and ac.

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands

no price list for laundry.

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

aircon and wifi worked well, and had aircon in bathroom

plenty of hot water and good wifi

wifi good

listing photos show a pool, a jacuzzi and a sauna

check in was smooth (apart from the shock of having to pay extra for pool/sauna) and the valet parking worked

the breakfast was excellent with a big choice, but quite late escpecially at the weekend (8

room was great, the wifi worked perfectly and the water was hot and plentiful

ad said hotel had laundry - actually a sister hotel further away had laundry services

brilliant laundry service

of the old town, less than 5 minutes walk to the aqueduct and the alcazar, out of season the bar is closed and

the wifi was hard to pick up in the room. signal was better in hotel lobby.

well at least the king bed was the kids didn t complain about theirs

our laundry was misplaced but the staff responded quickly and returned it to us in half and hour

ac didn t work in the gym. getting eggs at breakfast was a bit haphazard.

had hoped for better gym/exercise facilities than what was provided

wish we could have stayed longer and made use of the spa and swimming pool.

segovian dinner tapas style at the jazz bar - super lunch at cafe vogue

not the hotel s fault, but couldn t get the app to work for the ev charger

a/c, free wifi, excellent breakfast in lovely rooftop location

good wifi

the wifi wasn t working well bathroom outdated

the wifi worked

laundry is only two day service

toiletries , laundry bag ,aircon control from reception and poor operation

the hotel information sheet said they had a laundry service

no laundry service.

fast wifi

nice hotel with a great bar restaurant

great stop over with great staff, rooms and parking off road

smashing bar wine and food

is parking

and snack bar not open on sunday evening and fully booked at lunchtime

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

were offered a complementary drink at the bar as we are members of the amigos de paradores, however the bar

the wifi worked well and the staff could not have been nicer

the bar was very good and we sat outside with a great breeze

we were treated different from the other tables (maybe because he have two small kids or maybe because we are

disappointed that the pool didn t open until 12 noon

great pool

best hotel in segovia with great facilities, pool, food and friendly staff!!! loved it

pool area doesn't open until 12

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

high-speed wifi. close to city center.

fantastic value for money and being allowed to take our pet cat and keep her in the room

aircon wifi parking lovely leafy location clean towels and

wifi had some downtime

no room service

room service never answered the phone when i called to order dinner.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

laundry pickup to early (around 6:30) and the driver is not very smooth.

we entered the room there was a smell like smokers had been there - or old laundry left too long

we missed it we took a pack up breakfast one of the days but it s not the same restaurant and bar closed

parking to keep ice off windscreen

very clean, extremely quiet (pool was still closed), great staff, huge free parking lot

big rooms. laundry service was excellent.

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it

no wifi connection.

wifi works well all over the place

from the room you get a glimpse of the golf course

no swimming pool and pool

room service was great and affordable

i arrived they found a room available for early check in

the reception was very good. the room was always clean. breakfast was excellent.

room size is small, breakfast is average. very small gym, no swimming pool.

clean laundry

also no laundry service even though it says there is one

also the wifi doesn t work so good

confortable rooms, nice swimming pool and gym.

staff was super friendly and welcoming. it was super clean. breakfast was also excellent.

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

room service closing at midnight..

and more things require maintenance: broken pedal on a garbage can, leaky faucet in the kitchenette, railing

2 adults and 2 kids in the room were perfect in terms of size

very good and cheap food from room service

great facilities, good bed, great sauna and gym

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

good staff, bar food was ok. rooms very clean. gym was ok

room service is supposed to be 24 hours but when i ordered at 5am it's closed

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

no pool, no spa, no gym, because under construction

poor gym and hardly any equipment

was really good reviews regarding the gym however there was broken machines (certain chest exercise (pec fly)

comfy bed friendly staff good wifi local shops

> no iron device in the room. > laundry pickup , you need to give it to reception.

the mini bar is usually not supplemented

cheerfully accepted my luggage for the storage and provided me wifi access before the check-in

wifi is good

room service was incomprehensible and quite difficult to reach the reception

laundry service is very expensive and charged per

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

and the room was exceptional: good size, great bathroom, wonderful view, good facilities, small gym, good

bottled water at bar does not have reusable tops and needs a bottle opener - very inconvenient.

no pool

thing of note is that the free drink tokens for the bar were misleading

location (near our office) breakfast choice, bar food and staff.

doesn t have gym

room size was good for me and the room very clean, receptionist and room service was very good

rude room service, asked me to come down and get my own order.

service food was poor value for money and there was no price guide for the mini bar in our

are spacious and comfortable, nice modern design, beds are comfy, room service is quick, stuff is friendly and

also room service wasn t available before 8pm and the woman at front desk wasn t that friendly

everything was great, i think the bar could maybe stay open a bit longer :-)

if i remember well, it seems that they charge for the towels to use in the pool.

laundry facilities were a

laundry service is tremendously expensive

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

do not request for laundry service, your clothes will be ready in 5 days

good wifi

room service menu provided in the room wasn't actually the menu

the room service was also really yummy and quick

the gym is a bit small but still works

there was a complete absence of information in the room apart from a room service menu

staff was amazing loved michael and martha and the pool was great!!!

a laundry room where i could do my own laundry would have been nice.

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

the wifi connection was strong and fast well equipped gym they have secured car parking area which was

and the room service was perfect

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

there room door have a 1cm space between wood and floor, you can perfectly hear jumping kids and talks from

not so good wifi connections,

and clean rooms, good breakfast and great wifi

room service after 22

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

location, well connected via city transport, excellent breakfast, comfortable rooms, good wifi

early check in was a plus

good bar food and welcoming staff

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

front desk has given me false information about the services available he hidden that they have laundry services

such as kitchen and laundry

the pool was very pleasant and it was a great experience to explore the communal areas

wifi was strong, it is close to a metro station and the bed is comfortable once you get over the

***very*** fast internet on the wifi location close to tetuan and cuzco stations; also a 24 hour carrefour 2

laundry facility is costly. no provision for washing underwear and drying.

the wifi was poor also the breakfast was poor

there was a gym

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

wifi very poor- none in rooms and free wifi in reception was painfully slow.

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

really fast internet wifi to download a movie within half an hour, and super clean bathroom with disinfected

great location near metro and convenience store complementary stuff in bathroom included strong wifi

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

the hotel is comfortable and well-equipped, with facilities like a swimming pool and gym

pool nice though a bit too crowded , not a lot of space to sit

bed, hypoallergenic room, good range of equipment in gym, pleasant atmosphere throughout the hotel

awesome gym

be great if microwave facilities to heat food available/provided by room service/ hotel kitchen

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

was no microwave in the room to heat up food, nor was there a place to dry the laundry

wifi is very limited only to one device

maybe breakfast can be improved but overall ok

wifi decent too