how hard they worked to ensure wifi with a new system.

comfortable bed well equipped kitchen

there was no breakfast serve.

was good, washing machine and complete kitchen

the pool is fantastic, the garden is perfect

breakfast was the best we

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

well located. the breakfast was ok, not the best, but ok for the price

the outdoor pool was shut and covered over and detracted from the look of the gardens

food and bar available on site and a good choice for breakfast which was served until 11am

was no room service option available for hot meals as the restaurant wasn't open for another 2

hotel, and very easy to access with ample parking and even an electric charging point

location is ideal for travelling with pet - suitable place to walk dog straight from hotel

could not get the wifi to work on a windows pc and an android phone but worked on iphone.

bedroom was very large and comfortable with nice views. parking right outside the entrance

for pet - bed, bowls complimentary biscuits

everything was fine. a shame that the gym didn't have a static bicycle

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

parking spaces were a little tricky to access as i have a large car, but not a problem.

very quiet surroundings, plenty of parking space and a good breakfast

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

good wifi connection as well

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

there is a bar with good coffee where you can access from the hotel

room was located near to a late night bar that is very noisy until 3 am

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

wifi did not work on second floor where i stayed

- parking - reception area

clean free parking available nice views

car parking at rear plentiful but should have been secure

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

breakfast was sumptuous

breakfast was delicious and filling

very friendly manager and breakfast room staff

exceptional breakfast! very fresh and delicious.

but outside it, the local authorities should provide light to the outside of the hospederia, the parking lot

as for the hospederia, we appreciated very much the possibility to have (a late) lunch and breakfast:)

the silence in the area, free parking and wifi and the views from the bedroom.

the silence in the area, free parking and wifi and the views from the bedroom.

no wifi in restaurants so couldn t translate the menu

second time i have stayed here both times mini bar not working

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made

the overall experience (i was traveling with 3 kids) was great

room only had one towel because the laundry delivery had been delayed

bar which was part of the restaurant, didn't serve my preferred night cap, brandy

while it s normal for the spa and pool to be closed during the pandemic, the gym was also closed

pool very refreshing

i wish there was a better poolside service for food and drinks during the daytime

coffee at breakfast bar needs upgrading

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

bedlamp broken. poor wifi.

golf course 10 minutes drive

service was very slow, order at the bar if you are in a hurry

no room service

a very good hotel for both relaxation (pool) and sightseeing in madrid

was upgraded to a better room, in the annex outside the hotel, with easy access to the parking

parking is easy and plentiful

we could only have room service and the facilities in the room were not adequate for room service

would be nice if they offered a deal with the golf course

the location was good and the room was excellent. the wifi was good.

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

good spa facilities. decent facilities.

13) on the site, it says laundry facilities and massage services

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

the noise , we needed to left and they still charged us , was full of kids , running a noising

underground free parking is a plus

not good wifi.

it means the restaurant and laundry close on the weekends and holidays

no complains. perhaps the gym could be somewhat better equipped.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

no 24 room service

the bar wasn't open for any food or drinks

the terrace could be cleaner and wifi could work better.

old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

pool, short walk to the bus stop

location, receptionist, parking, good space, big enough.

in spain (including madrid), the breakfast was too limited in both variety and quantity, and the laundry charges

the breakfast was excellent with options for every palate and appetite

lovely old property which was right by the aqueduct. nice friendly bar and outdoor seating area.

location was not the best, but the staff and breakfast made up for it!!

the bar was excellent and lovely to come back to and the food was delicious

gym facilities were adequate and the breakfast was good too

wifi didn t work in our room

and even for the travelers with kids, like us, great place to explore from

an excellent central location, attached garage ( for those who drive ), good wifi and ac.

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands

no price list for laundry.

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

aircon and wifi worked well, and had aircon in bathroom

plenty of hot water and good wifi

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

close to shopping center, good wifi. friendly stuff

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

swimming pool which is very disappointing also

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

the spa facility was excellent and reasonably priced

very good restaurant, extraordinary attentive and professional receptionists, cosy beds,good wifi

of main square and cathedral, receptionist very helpful, room very clean and comfortable and breakfast good

suggested in the online information that the indoor pool was free

the swimming pool should be open for hotel guests and included in the price

ad said hotel had laundry - actually a sister hotel further away had laundry services

brilliant laundry service

brilliant location. luxury spa for two in the room. valet parking.

the staff at reception and cafe/ bar were very friendly and attentive

good wifi

our laundry was misplaced but the staff responded quickly and returned it to us in half and hour

breakfast bar was incredible

lobby bar was very uninviting since it was so quiet, no piano or any type of soft music

gym and spa are in basement and dark and dank

the room service

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

wifi had some downtime

fantastic value for money and being allowed to take our pet cat and keep her in the room

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

no laundry service.

laundry is only two day service

the hotel information sheet said they had a laundry service

toiletries , laundry bag ,aircon control from reception and poor operation

the room itself was wonderful as was the bathroom but you had to catch the drips and the wifi was poor

the location was great, and the room was spacious, clean and comfortable. wifi was fantastic.

wifi worked very well

the wifi worked

on the web there is a gym and there is, but really small and unequipped

we had some problems with the wifi

nice hotel with a great bar restaurant

awesome parking lot

near city center. free parking. great restaurant and tapas bar. good price. good wifi.

secure parking

wifi ok

plenty of car parking space with a nice drive up the hill to the hotel

secure underground parking

pool area good with a big pool

the open spaces and gardens are beautiful and a view from the bar and restaurant to transfix you

were offered a complementary drink at the bar as we are members of the amigos de paradores, however the bar

great pool

no smoking area for bar when weather inclement. breakfast expensive.

nice garden bar near the pool for an evening drink

swimming pool and pool area

the cafe by the pool was so so

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

no room service

a lovely restaurant bar beside hotel (castizo)

we entered the room there was a smell like smokers had been there - or old laundry left too long

laundry pickup to early (around 6:30) and the driver is not very smooth.

room service system is inconsistent

the worst of all was so called wifi, the speed of dial up was faster than their connection, really really poor

too far from the city and bar closed on sunday night

staff is very supportive, and the rooms were super clean and every day we had room service

big rooms. laundry service was excellent.

wifi can work poorly sometimes

lack of room service after 11pm (arrived at 11.05...)

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the was no room service option either

very close to shopping malls and good fitness club

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

bar does not open at night and little choice for dinner

no restaurant no room service

hotel had no restaurant or bar facility open

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

really good wifi connection

the nq bar at the spa and gym club was always closed, but i wanted to try something there

the gym is fantastic and the hotel is very well known among the professional football teams (an extra

wifi, for a reputable hotel chain was very poor

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

wifi connection unstable and not always working

everything except wifi

no swimming pool and pool

clean laundry

also no laundry service even though it says there is one

the existing gym could definitelly be improved

no room service

luckily i had my laptop wired on wifi

a gym would be nice

room service was available and room had a mini bar also

room service is supposed to be 24 hours but when i ordered at 5am it's closed

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

room service was available and room had a mini bar also

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

laundry service is very expensive and charged per

be good if there was a roof top bar and swimming pool.

easy because of construction, so if you are traveling with a lot of suitcases or strollers or kids, you may need

prices at the bar where extremely high. 8euro for 330 ml local bear.

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

there is no restaurant in the hotel. just room service with poor variety of food

i really enjoyed the gym and spa facilities.

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with

used to have a nice spa/pool

> no iron device in the room. > laundry pickup , you need to give it to reception.

couples paid parking inside but there is option to park outside the hotel for free and it's safe wifi was

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

thing of note is that the free drink tokens for the bar were misleading

no gym, no spa, no fitness room

wifi was bad

not a deal breaker at all, just an observation as one of my kids was looking to have a bath

rude room service, asked me to come down and get my own order.

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry facilities were a

laundry service is tremendously expensive

do not request for laundry service, your clothes will be ready in 5 days

station so we could have easy journey the next morning we knew there was no restaurant but the bar served good

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

- conveniently close to airport (15-20' car / 30-40' metro with one change) - very quiet & great wifi in room

you are not able to order room service in a 4 star hotel and you are limited to having a very mediocre dinner

the cleaner were cleaning the room for 4 days and did not clean the cups of coffee we got from room service

the wifi was super slow, almost useless.

laundry facility is costly. no provision for washing underwear and drying.

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

there was a gym

a day for wifi is from the last century

the free wifi wasn't great. you had to pay for the high speed wifi.

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

a laundry room where i could do my own laundry would have been nice.

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

the wifi connection was strong and fast well equipped gym they have secured car parking area which was good i

clean and modern, great vibe specially with kids

the breakfast was good, but there is no room service at the breakfast time, we wanted to order just coffee in

the breakfast was very good and the crew as well

also room service wasn t available before 8pm and the woman at front desk wasn t that friendly

no fruit in the breakfast or at least i didn’t find it

rooms, breakfast, pool

front desk has given me false information about the services available he hidden that they have laundry services

such as kitchen and laundry

the pool, the cleanliness of the room

wifi was only available in the room

all the services were fine, wifi, tv, aircon, hot water, etc

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

wifi worked most of the time but could improve its coverage

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

really fast internet wifi to download a movie within half an hour, and super clean bathroom with disinfected

room service is awful

comfortable room, nice terrace (with pool), small gym, and a good breakfast.

a nice pool on the roof, and a small but usable gym on the ground floor

the ev charger is in the garage but they won't help you if there is any issue as the service should is

new hotel, great little rooftop pool where you can order food/drinks directly to your table.

breakfast was very good,

wifi was too weak, bed was uncomfortable

the wifi in unusable if you have to work with it

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

wifi that works