loved the pool and the breakfast room

just an unmanned self service snack bar facility dispensing sandwiches, chocolate, coffee etc

tight parking

has great location and safe parking

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

however a snack or a simple room service could be an easier option

access from the highway with secure parking available on site

there was a bar but it was closed all the time

it means the restaurant and laundry close on the weekends and holidays

property claims to have a sauna and gym

one of the plates in the snack bar was quite low quality for such a place.

it was nice to have a gym in the building even tough it is very small

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

the wifi was terrible and extremely poor

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

good wifi connection as well

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

the back side of hotel), backyard view, very clean room, big and confortable bed, good breakfast, gym room, lift

early bar closing

there was a party in the nearby parking until 3 am with the room windows facing the carpark

wifi did not work unless i went to the bar

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

a mini bar in the room is advertised but there was nothing in it

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

the bar area was very comfortable

breakfast ok with just a few options. good wifi and very nice staff.

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

fantastic value for money and being allowed to take our pet cat and keep her in the room

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

wifi had some downtime

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

i loved the pool and the garden

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

loved the art and style, the variety of spots to chill out by, the awesome pool, ease of check-in, balcony in

no room service

clean rooms and friendly staff, good quality hotel good wifi

room service never answered the phone when i called to order dinner.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

the breakfast was a good deal for 6 euros, and had a good variety--nice bread rolls and some ham/cheese

wifi connection in my room would not allow me to work, i had several meetings that were interrupted

didn t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

good wifi

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free)

really don t understand the fact the hotel have no bar or restaurant service on a holiday day , it is a 4 star

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

a lady named victoria who delivered our room service was fabulous, very polite and friendly

room service etc

i had to work from the hotel and was concern their wifi not fast enough, i was given another wifi connection

the place was spotless clean, spacious, beds were comfortable, good wifi connection

many little things were wrong, from wifi bouncing all devices and tv working very poorly, to a freezing cold

room is ideal for business travel; comfortable in space, temperature, cleanliness, free wifi comnected and

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

lack of international tv channels. wifi needs reconnection overnight

new and clean room. i like to gym and i could, however the gym room is small.

great speed and stable wifi

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of

there's a nice bar right across the hotel, in the park

nice room, good breakfast

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available

we entered the room there was a smell like smokers had been there - or old laundry left too long

laundry pickup to early (around 6:30) and the driver is not very smooth.

used the gym a few times and it had what i needed so it was great

room service system is inconsistent

room, pool, sound isolation

refreshments (tea), 69c sauna with allowed swimsuits as bedsheets were missing, not so warm pool with some spa

food and bar available on site and a good choice for breakfast which was served until 11am

30 staff friendly pool closed spa good but difficult to book

good breakfast, friendly helpful staff

location spa breakfast

very quiet surroundings, plenty of parking space and a good breakfast

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

parking spaces were a little tricky to access as i have a large car, but not a problem.

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

wifi password on the page inside the room

coffee from the bar was delicious

comfortable beds and wifi

second time i have stayed here both times mini bar not working

the overall experience (i was traveling with 3 kids) was great

room only had one towel because the laundry delivery had been delayed

beautiful location great pool very good breakfast

i missed breakfast because i stayed in bed.

no bar or restaurant.

it is a classic hotel with good size rooms and a beautiful pool

coffee at breakfast bar needs upgrading

golf course 10 minutes drive

no working wifi!

the hot water took a while to get going in the morning and the wifi was a bit spotty.

bedlamp broken. poor wifi.

staff is very supportive, and the rooms were super clean and every day we had room service

big rooms. laundry service was excellent.

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

fact that room service was only available during restaurant hours

very good infrastructure, clean, good breakfast, goos wifi

speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits, yogurt, donuts), laundry on the

gym

confortable room, good breakfast, quite location at the university

there was a kitchen with all the equipment for cooking; however, i did not use the kitchen as the canteen in

the wifi is difficult to connect via phone, but good with other devices

no wifi in rooms, only communal area.

pet friendly, great views, very clean and very comfortable bed. guys on reception very helpful.

car parking at rear plentiful but should have been secure

parking is very easy

had lots of parking and in excellent location for mountains and nearby town

hotel had no restaurant or bar facility open

room service was absolutely unacceptable

no restaurant no room service

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

luggage on rough pavement especially at night when you arrive, there is not enough light from the parking lot

possibility of parking bicycles overnight (free of charge)

breakfast could be improved

the breakfast. not too many options for eat.

but outside it, the local authorities should provide light to the outside of the hospederia, the parking lot

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

only thing that concerned me was the wifi

the spa facilities were closed due to covid.

i loved that there are both, bath and shower in the room, and the kitchen

gym closed at 11pm

i arrived they found a room available for early check in

the wifi didn't work very good.

everything except wifi

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

pool, short walk to the bus stop

the bar wasn't open for any food or drinks

the terrace could be cleaner and wifi could work better.

the bar was nice, and the restaurant was busy with locals (which is always a good sign) we traveled

old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

great facilities, good bed, great sauna and gym

all the staff especially at the bar (:

very good and cheap food from room service

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

clean laundry

also no laundry service even though it says there is one

and the wifi didn t work in the rooms

breakfast buffet really good, lots of choice

gym equipment did not match the picture

really good breakfast

exceptional breakfast! very fresh and delicious.

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

very friendly manager and breakfast room staff

breakfast, location and stuff

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

laundry service is very expensive and charged per

wifi was not great and no swimming pool for free access

bar staff was great

location, cleanliness, wifi and friendly staff

mini bar with fruit juices, water and can drinks, replenished every day

the breakfast was amazing

2) the page of room service in english didn't work and the guy in reception said: it's not my problem, you must

good quiet rooms, nice breakfast spread and very helpful staff

promised free parking was available and wifi was also free and acceptable speed

laundry facility is costly. no provision for washing underwear and drying.

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

the free wifi wasn't great. you had to pay for the high speed wifi.

the wifi was poor also the breakfast was poor

there was a gym

the breakfast was excellent

free parking. close to tram station to access madrid

was literally in the middle of nowhere and no bar or leisure around

not open after breakfast and no bar

the free wifi is good. i used for working remotely.

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

wifi was spotty - we had to stand in the hall to get it reliably.

staff were helpful with early check in and taxi ordering

very stable wifi (colleague in the other room was satisfied though), breakfast consists mostly of sweet and

such as kitchen and laundry

front desk has given me false information about the services available he hidden that they have laundry services

not sure it would be ideal for two large adults sharing

the pool was fantastic

the pool facilities coud have been cleaner / better.

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

spa was not working

the spa was not available

it s time for renovation also room service closes very early

only problem i had was that the wifi wasn't very good the quality of it was very poor

do not request for laundry service, your clothes will be ready in 5 days

laundry service is tremendously expensive

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry facilities were a

brought two kids (1 year old, 2 years old)

a laundry room where i could do my own laundry would have been nice.

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

very friendly staff. extremely clean room. room service was great. we had a very pleasant stay.

s just that the pool was very very cold even when it s sunny day

was no microwave in the room to heat up food, nor was there a place to dry the laundry

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

jose and his colleague advised us about the room, the pool and breakfast options

wifi signal quality was poor, i was using better my 4g than the network provided for the hotel

limited to 20 people for the pool.

service at the front desk exceptional service in the bar patio exceptional

to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also

the breakfast was not amazing but good. the churros was cold

awesome gym

the breakfast time could be extended to 11 am

> no iron device in the room. > laundry pickup , you need to give it to reception.

room service was incomprehensible and quite difficult to reach the reception

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza

the pool is amazing too and in general the stay at the hotel was really pleasant

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

wifi is really poor

wifi is good and free

it doesn t a gym, pool nor a bar.

although room service for dinners was available, for a solo traveller in a twin room there would be space at

great little bar and food

the staff were extremely helpful and friendly, the breakfast was better than i expected

english breakfast

quite essential rooms quite cheap breakfast

the staff very helpful the room and play machine free fir kids too

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

room service menu

spa center is not well considered- there is no lockers where to leave your personal things, you

no pool, no spa, no gym, because under construction

free wifi was truly terrible

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

location was perfect / thanks for late check out

everything went well staff was helpfull for my kids

everything was super. excellent wifi connection.

good bar food and welcoming staff

excellent location, great check in and check out. very helpfull staff. great breakfast.

sized bedroom, nice bathroom and excellent highspeed wifi

well-equipped gym

free wifi is clearly throttled to 'encourage' you to move onto the very expensive high speed connection

nice bar area and a small restaurant

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

missed a gym.

pack clothes , the beds were very comfortable and the curtains were completely black out and the breakfast had

room service and mini bar were a lot cheaper than other hotels we have stayed

room service is not available 24 hours

i was woken by this service being offered and a better way of collecting laundry might be worth considering

also added bonus of laundry pay machines around next block

it is in front of the metro station moncloa and close to the bus station. it has a gym.

wifi was really really slow

shame that the rooftop bar is not open outside of summer season!!!

5 mins walk to metro and refe station excellent location and restaurant was really good, so was room service

my sister s family was also staying at the same hotel and they dealt with all issues (kids)

service in the bar quite slow

doesn t have gym

location (near our office) breakfast choice, bar food and staff.

despite following up multiple times, the hotel delayed investigating with their laundry provider for over a

free foosball!!! i had great time playing foosball bar with my kids

staff excellent and pool area on roof clean and has bar and music

some issues with wifi stability

was fabulous, lovely rooftop bar & pool