wifi is poor. it was very uncomfortable.

place looks well maintained and no issue with parking

all ... clean, calm, good staff, secured and free parking.

she also help me to get vegetarian meal at breakfast after im asking for that

due to covid the bar shut at 22:00 and the beer was not good.

large spacious comfortable room. great secured parking.

great, friendly and helpful staff, nice clean room with comfy bed, quiet area, private parking,

locatie, easy acces to metro to madrid goodwill breakfast.

busy area- bar food terrible (horrid white bread sandwiches and crisps) breakfast ok parking space for

parking, cleanliness, friendly staff

premium wifi was not premium at all (10mbps)

no restaurant or bar facilities at the weekend

no restaurant or assistance in organising takeaway food no bar

easy parking, even though it's a bit tough to find it. room and sheets clean. wifi works.

late check out mas tarde

location parking was secure and widely available staff were exceptionally friendly and helpful the

no mini bar in the room , no coffee maker or water heater .

was clean, all staff were friendly, helpful and very efficient, good variety of food for breakfast

huge parking and highway is near

nice and clean, parking and the staff friendly.

breakfast was very good,

the breakfast was amazing

wifi - we had to glue our noses to the bedroom door to download anything in the first room

fantastic breakfast

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

apart from excellent breakfast no dining options

was literally in the middle of nowhere and no bar or leisure around

breakfast was your normal breakfast at these type of restaurants

the location, breakfast and parking

breakfast was additionally paid but very good

it was clean and the breakfast was fine

we chose this hotel for its brand (we like ihg) and breakfasts

friendly staff, nice comfortable clean room and hotel area, simple yet nice breakfast

everything was new, clean. breakfast was excellent. easily accessible from motorway

my kids couldn't watch tv, because it was on spanish programm

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

wish the hotel had a laundry room

cost & parking options as well as good wifi coverage

noisy room just above the bar in the evening and the breakfast room in the morning

good free wifi and room with enough power suplies for computer and charging devices

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

staff is very supportive, and the rooms were super clean and every day we had room service

old furniture, only one chaire in the room, coffee in the bar is fair, expensive parquing

close to metro station. clean. nice and helpful staff. free wifi

shout out to the bar man who was amazing and hilarious

nice prices in the hotel bar, bar opened till 23,00

wifi, good room, decent bathroom

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

hotel had no restaurant or bar facility open

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

room service was absolutely unacceptable

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots

staffs, very good location with many shops and restaurants, free parking, fantastic balcony and view, large

parking, walking outside to mall in rain by smokers

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

the hotel has a bar but i haven t seen it opened

parking was free and bed was great and rooms was very clean

there is a gym and a small spa which allowed to relax

the wifi the bed keeps moving.. (on wheels)

it has very good facilities, very clean and good to be located over the mall. parking is free

good location, free parking.

the breakfast is very rich and the beds are comfortable

the hotel has clean and comfortable rooms the best you have pool

good breakfast and good privacy

everything. breakfast was excellent and private garage fot the car.

was very expensive vs the very poor customer service . breakfast was not as expected.

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

good parking albeit outside

-room service top notch

bar and restaurant were closed, disappointing when you arrive late and need to eat

was great: parking, comfortable room and bed, big windows overlooking trees and no traffic noice

the staff are super helpful and breakfast has a very good selection

they went above and beyond every time we interacted with anyone on staff from the housekeeping to bar to reception

pleasant staff and a decent breakfast offering

the staff always prepared to help you and the hotell foaje with its open reception, bar and restaurant welcoming

good to be able to exercise our pet outside

don t have a laundry service

very clean, comfortable beds, big bath rooms, very nice breakfast, free parking places

to find metro station few hundred meters away 20 min ride to madrid centre parking garrage free cleanlinness

there is always coffee ready for you, and also you have a private parking lot (if you have a car)

the hotel was pet friendly with a small welcome pack for our dog which was a nice touch

wifi is very poor

great budget hotel with wifi and underground parking included.

the gym was suboptimal. not enough equipment.

fact that coffee bar and facilities closed all day plus menu for room service needs

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

rich and delicious breakfast, suitable for all wishes

the reception staff were fantastic the room service was good

we truly appreciated the on-site laundry facilities as we were on the move pretty often for a month long trip

self-service laundry is a such pleasant surprise

transportation; nice, little cafe on premises with very good service and good food; availabily of laundry room

nice, good breakfast buffet, laundry and vending machines represent a plus services

like the lounge room, the fact you didn t need detergent to do your laundry and the ac was perfect for june

difficult access in and out of parking hotel area

restaurant & bar is very nice to drink and eat there

room was clean, bar was vibrant and staff were professional and friendly.

pet friendly. nice food 24 hours

location, breakfast & bar, parking

also my laundry bag looked like a mouse had chewed it

self serve laundry and super market in few metres of hotel

location, helpful staff and bar facilities

were friendly food in the restaurant was lovely looked after very well with tapas in the bar not too expensive

friendly staff, value for money, location, breakfast everything was perfect.

we also enjoyed unformal lobby bar every evening

hotel very good services bar and cafe

the temperature in the room was great, the breakfast was good enough and the food at the bar was also good

lots of closet space large windows, fast wifi

coffee as we stayed for 6 days and and to go down to the cafe everytime we need coffee due to the room service

staff were fantastic on reception, in the bar and in the dining room

early check in when room is ready and the reception is pretty helpful

facilities very good, breakfast had good choice, range of food and quality

wifi

in particular would like to mention the lovely young lady who served our meals and drinks in the bar on a couple

day laundry service

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

the wifi service was also very good as well as air conditioning system

very slow wifi connection in the room.

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

very good / fast wifi connection

i wouldn't say i didn't like it, but it could have been better: the wifi and the breakfast.

3 negatives for me: - wifi is just missing - the airconditioner has a problem with the heat, i do not like the

when i first arrived, the wifi didn't work at all, but they fixed it instantly and it was then very good and

wifi worked well

wifi wasn't working.

friendly and helpful bar staff

renovated, stylish, clean, fridge in the room, fast wifi, excellent location, friendly service, english speaking

the wifi speed in my room was very slow. even google search was taking some time.

wifi connection was not reliable.

the bed for kids in th family room was uncomfortable.

from check in to the extra comfortable huge bed, to the rain shower to the beautiful wine bar that is on the

maybe the fact that there was no pool

sometimes it's not as easy to find hotels with rooms for 4 (easier for 2 adults, 2 kids, but not so much for

nice bar and restaurant

laundry is very pricey

breakfast and laundry

was great, but i recall the hotel laundry services to be quite inflexible with timing

despite laundry bag stating it was available monday - saturday when enquiring on friday afternoon we were

beautiful lobby and great wifi

the lift didn't work and the service staff were busy using the other with their laundry runs one member of

free wifi

the location and all the employees beyond professional and welcoming very pet friendly would definitely come

we did not have breakfast...too expensive. staff was extremely helpful.

wifi was not good.

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving

a mini bar in the room is advertised but there was nothing in it

breakfast ok with just a few options. good wifi and very nice staff.

close to shopping center, good wifi. friendly stuff

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

was not that good, i asked for laundry upon my check-in and informed the reception that i need the next day

we were charged 100 euros for one small bag of laundry

a tiny note that the wifi sometimes does not catch in rooms

staff couldn t do anything more to help enjoy this hotel, managed to get an early check in which is always

we were able to get an early check in on arrival and leave bags in secure storage on departure which extended

breakfast was great too

very good breakfast with lots of choices

wifi was not outstanding; not available in parts of room

only negative thing i remember is the wifi connection

kids loved the muffins for

we had breakfast included which you could choose off a menu (pancakes, benedict, omelette etc) and also

it maybe a personal issue but being in a squashed room without light and air is my pet hate

modern room, comfortable bed and strong wifi

we had a very pleasant stay at ocean drive. everything was just perfect. pool is very nice.

not a cheap hotel to be honest but the wifi in the room was not enough to jump on video calls (i need the constant

plenty of free parking outside my door

the swimming pool

wifi was very bad. didn t like the food at all.

positively motel-style with car parking next to the room entrance

booked this last minute as we had an early flight the next morning. free parking. easy to find

lots of nice restaurants and laundry nearby

very good breakfast, and clean room

reception staff were so helpful, did offer an upgrade on the room for a small charge and did an early check in

had the breakfast once which was great

the breakfast was generous, delicious and

fabric dust from laundry worsen my allergy

wish there was a way to get laundry done there

laundry fees are decent

some times the wifi got slow but nothing that would compromise much.

wifi was working great in my room for the majority of the stay, but there were a couple of nights

breakfast was decent, but it had little variety. the fee for doing laundry was rather high.

essy access to underground, shops and restaurants nearby, clean hotel, wifi

real bar area

small bar area not staffed so not used by anyone.

the air conditioning did work, it wasn't as effective as it could have been and the wifi doesn't seem to work

supermarket across the road and laundry service 3-4 doors up

then, i left my laundry out overnight but it was never picked up so i had to throw away the clothes that got

there was no room seevice and no pool and no facilities

location' service, room and breakfast - all over perfect

pictures of property on line showed a picture of a restaurant and bar but they are at a different hotel

many narrow corridors which are clogged with large containers full of soiled laundry in the morning the foyer

location, good breakfast, good wi-fi, excellent staff, laundry service

the staff provided us with an early check in at no extra charge and a later check out which cost €10 per hour

the mattress was to big for the bed! odd that a four star hotel had no room service.

terrific location, good wifi, friendly and helpful staff, clean and modern room.

laundry service because of national spanish holiday - nowhere else in the world would a top

expensive laundry

the charge for laundry was quite expensive in comparison to other hotels we have stayed at.

i didn't get my laundry until i had missed a full day

location, decor, staff, breakfast, laundry

laundry really takes 2 days- this is not something that you would

good wifi

evening reception staff, gentleman on was not helpful when l tried to order room service

close to plaza and food courts. nice breakfast at hotel. nice staff

breakfast options were great and reasonable - and cute food places on the same street so you don

location of our room on this occasion was on the first floor, directly opposite the hotel laundry room and

laundry was a bit pricy but they were so far i didn't mind

the laundry service is a bit pricey, but very prompt (a few hours) and of high quality.

we did not take advantage of the breakfast, but laundry service was extremely efficient

they put us in the room in front of the laundry, that works from the morning till almost midnight

just 3-4 minutes away there is one tapa bar which is just amazing and i have to say that the food was incredible

the hotel offers fast, free wifi

was a little old fashioned, so there weren t as many outlets as you d expect or as good a wifi connection

nice room with a small kitchen, comfortable bad and nice bathroom.

wifi was for free but not working perfectly

wifi is awesome, location is perfect, very close atocha station and near many convenience stores

also has terrific coffee shop/ bar downstairs

there mini bar was empty and no complimentary bottled water especially for us tourists.

bed uncomfortable. supposed to offer room service but no menus in room. mini fridge empty.

good wifi

you have to pay for laundry services if you want something ironed ($$)

no ironing facilities unless you use their external laundry service

no room service

wifi and blanket

location is across from a building/small chapel that is maybe a soup kitchen place

metro station, laundry, supermarkets, restaurants near hotel

laundry service was expensive, and it took 24hrs to get our laundry back, it was nicely folded and

we asked for laundry service and they just forgot about it

laundry service but pricing was unclear for some 30 items

could not get ice after 6pm and the bar was closed the whole time i was there

free wifi

where the staff detailed what exactly they mended in each item of clothing as part of the laundry service - a

and the balcony was a plus - the location - the high attention the staff gives to their guests - laundry service

it was a quite uncomfortable to spend all this time waiting with our tired kids at airport

the gym equipment inside the room took space for no reason.

my kids loved the mystical glass waterfall