the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

room only had one towel because the laundry delivery had been delayed

it wasn't summer and the pool wasn't open.

seasonable swimming pool

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not

we had room service once during our stay, the food was very poor

the wifi only worked in the lobby, not in the rooms.

wifi

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

bedlamp broken. poor wifi.

location. cleanliness. room size and comfort. free wifi. staff availability to sove any issues.

visit was out of season so the bar and restuarant that looked so appealing were not open

the building was kept immaculate, plenty of parking, decent breakfast, but get there early because they don

breakfast bit too simple, only baguette with butter & jam. or packed cereals.

the breakfast. not too many options for eat.

possibility of parking bicycles overnight (free of charge)

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

parking spaces were a little tricky to access as i have a large car, but not a problem.

secure parking

very quiet surroundings, plenty of parking space and a good breakfast

it's located right nearby the road and has the parking which is good

- parking - reception area

they also have a big garden and plenty of space for parking

clean free parking available nice views

wifi did not work on second floor where i stayed

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

good wifi connection as well

there is a bar with good coffee where you can access from the hotel

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

comfy, friendly staff easy good wifi so work was smooth

no room service until the same time the restaurant opened

free parking

everything was fine. a shame that the gym didn't have a static bicycle

free parking

a more varied selection of food in bar and restaurant.

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

the pool is fantastic, the garden is perfect

the breakfast is served at your table and it is delicious and beautifully presented

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting

how hard they worked to ensure wifi with a new system.

was good, washing machine and complete kitchen

comfortable bed well equipped kitchen

there was no breakfast serve.

pool opening hours weren't great either

welness/spa is poorly equiped and expensive

good but no kids meals before 8

hard bed not very comfy, pool closed playground disappointing

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

had to pay for parking.

in smart gardens with pool

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat

exceptional breakfast! very fresh and delicious.

really good breakfast

very friendly manager and breakfast room staff

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

breakfast was delicious and filling

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

arrived in the evening (~8pm) and there was no possibility to eat at the hotel, not even room service for a

only problem is that the bar and restaurant only open mon - friday

a large hotel, huge rooms, conveniently located near the highway and outlet, free parking.

it means the restaurant and laundry close on the weekends and holidays

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

gym was nice and clean

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which

close to shopping center, good wifi. friendly stuff

the bar area was very comfortable

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

swimming pool which is very disappointing also

nothing really. well the wifi wasn't the best.

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

high-speed wifi. close to city center.

wifi had some downtime

fantastic value for money and being allowed to take our pet cat and keep her in the room

aircon wifi parking lovely leafy location clean towels and

clean rooms and friendly staff, good quality hotel good wifi

room service never answered the phone when i called to order dinner.

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

a lovely restaurant bar beside hotel (castizo)

we entered the room there was a smell like smokers had been there - or old laundry left too long

laundry pickup to early (around 6:30) and the driver is not very smooth.

used the gym a few times and it had what i needed so it was great

minibar fridge empty, apart from a couple of small bottles of water

super small lift. the gym is far from a decent state.

big rooms. laundry service was excellent.

wifi can work poorly sometimes

parking, comfortable beds, good wifi, excellent breakfast. location was perfect for our needs.

the was no room service option either

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

the price is really cheap compared to other hotels and this hotel includes parking that comes very handy in

2 adults and 2 kids in the room were perfect in terms of size

lots of computers available for the kids to be on

laundry facility is costly. no provision for washing underwear and drying.

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

there was a gym

wifi very poor- none in rooms and free wifi in reception was painfully slow.

the free wifi wasn't great. you had to pay for the high speed wifi.

very good and cheap food from room service

all the staff especially at the bar (:

a gym would be nice

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

i was woken by this service being offered and a better way of collecting laundry might be worth considering

also added bonus of laundry pay machines around next block

very good breakfast

wifi was terrible

the gym is good and the sauna is available as well

more room to accommodate all for breakfast, but staff coped well

wifi quality

very nice and varied breakfast

bar was deserted and barman was absent most of the time

room size is small, breakfast is average. very small gym, no swimming pool.

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

wifi service was easy to connect, fast and reliable

poor wifi.

very good wifi (1st floor)

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

although room service for dinners was available, for a solo traveller in a twin room there would be space at

no kettles/ tea or coffee in room. no iron in room. gym very basic.

location right next to subway station beautiful hotel with a bar on-site room was comfortable helpful

bar and restaurant only seems to be available from 1pm to 4pm which is strange given most people in

great location, super service, friendly staff, great bar and restaurant

access to gym center

good breakfast friendly

we could eat whatever was in the bar

in several places , receptionist carla helped us making a phone call and reserving for us breakfast was great

clean laundry

also no laundry service even though it says there is one

everything. big rooms. nice staff , very friendly. amazing breakfast

wifi dropping constantly not even able to work during my business trip

the bathroom, managed to have a hot bath after a long journey, cleanliness, breakfast everything was perfect

front desk has given me false information about the services available he hidden that they have laundry services

such as kitchen and laundry

wifi was not 100% reliable

not very good wifi

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

day laundry service

thought that the wifi was very poor & the room was quite warm

wifi and heating (heat pump) worked perfectly

came late for lunch, just arrived in madrid, and we were told that the kitchen was just about to close (not

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

laundry service is very expensive and charged per

easy because of construction, so if you are traveling with a lot of suitcases or strollers or kids, you may need

wifi was not great and no swimming pool for free access

the room service 24h, the staff, the attention to detail...

the hotel does not offer a self-service laundry, which is essential for longer stays.

onsite laundry was available

and the a great gym full of free weights and machines

room service menu does not offer breakfast options

friendly professional staff, clean room, fast room service, fast and easy booking

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

was no microwave in the room to heat up food, nor was there a place to dry the laundry

maybe breakfast can be improved but overall ok

pet friendly amenities and stuff.

wifi not working vert poor insonorisation in between rooms and room and corridor

room was tiny. wifi very bad

thing that could be improved is the wifi connection, signal was lost pretty often and strength wasn't enough

no room service available

room service was like none i have had before, absolutely beautiful food, hot on arrival and cooked

wifi worked great

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

the cleaner were cleaning the room for 4 days and did not clean the cups of coffee we got from room service

wifi is not the best for working.

room service

the wifi was super slow, almost useless.

rooms and wifi can be improved

great facilities although the pool needs to be booked in advance

inside pool belongs to an external company so if you would like to go you pay an extra fee of 15 per

lovely bar area too and great service

was extremely unclear that use of the pool and gym would incur an addition charge, i have never heard of a hotel

quick and high quality room service

service at the front desk exceptional service in the bar patio exceptional

free wifi

to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also

nothing, all was good, treatment, facilities, room, room service, everything was great

despite following up multiple times, the hotel delayed investigating with their laundry provider for over a

pet friendly and friendly staff

some issues with wifi stability

early check in and friendly staff , great comfortable mattress

the price and the pet conditions it's not clear and very expensive

laundry really takes 2 days- this is not something that you would

breakfast was nice, but ran out and they did not refill the station and had to ask for more hot

excellent price value for the location. modern property. excellent wifi.

close to plaza and food courts. nice breakfast at hotel. nice staff

location was great, the hotel was very clean and the small kitchen the room had can be very useful

i didn t like that they didn t have a laundry service. they also didn t have room service

they do not have washing machines or laundry service

wifi reception was not good kept dropping out accessibility via taxi was poor due to single lane

size room, cupboards and shelves, good air-con, wifi ok

wifi unstable

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

no room service after 10pm

swimming pool on the roof

speed of wifi

no adjoining rooms so my partner and i had to split rooms as our kids are under 18 and weren t aloud to spend

laundry facilities were a

do not request for laundry service, your clothes will be ready in 5 days

laundry service is tremendously expensive

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

speed of getting a drink in sky bar , it was always busy .

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

a laundry room where i could do my own laundry would have been nice.

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very

the wifi connection was strong and fast well equipped gym they have secured car parking area which was good i