parking spaces were a little tricky to access as i have a large car, but not a problem.

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

very quiet surroundings, plenty of parking space and a good breakfast

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

not a lot of place in the parking

loved the art and style, the variety of spots to chill out by, the awesome pool, ease of check-in, balcony in

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

i loved the pool and the garden

it's located right nearby the road and has the parking which is good

parking is very easy

car parking at rear plentiful but should have been secure

wifi did not work on second floor where i stayed

had lots of parking and in excellent location for mountains and nearby town

was good, washing machine and complete kitchen

comfortable bed well equipped kitchen

how hard they worked to ensure wifi with a new system.

there was no breakfast serve.

free parking

no room service until the same time the restaurant opened

a more varied selection of food in bar and restaurant.

location is ideal for travelling with pet - suitable place to walk dog straight from hotel

wifi did not work unless i went to the bar

pool area

staff, restaurant, swimming pool, location

pool opening hours weren't great either

good but no kids meals before 8

breakfast was pityful

location, staff and gym facilities were exceptional

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

there is a bar with good coffee where you can access from the hotel

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

the wifi was terrible and extremely poor

the breakfast. not too many options for eat.

breakfast started at 9am sharp and it was a bun fight

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

but outside it, the local authorities should provide light to the outside of the hospederia, the parking lot

the bar is nice and the restaurant seemed good

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

really good breakfast

very friendly manager and breakfast room staff

breakfast was delicious and filling

breakfast, location and stuff

second time i have stayed here both times mini bar not working

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made

the overall experience (i was traveling with 3 kids) was great

room only had one towel because the laundry delivery had been delayed

bar which was part of the restaurant, didn't serve my preferred night cap, brandy

while it s normal for the spa and pool to be closed during the pandemic, the gym was also closed

pool very refreshing

i wish there was a better poolside service for food and drinks during the daytime

coffee at breakfast bar needs upgrading

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

bedlamp broken. poor wifi.

golf course 10 minutes drive

service was very slow, order at the bar if you are in a hurry

the pool is covered but not climatized so it was not open - nov 3z

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

good spa facilities. decent facilities.

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

hotel had good secure parking, we had asked for rooms next to each other as we had children with us, and the

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

the pool is small, but calm

just an unmanned self service snack bar facility dispensing sandwiches, chocolate, coffee etc

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

13) on the site, it says laundry facilities and massage services

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

the noise , we needed to left and they still charged us , was full of kids , running a noising

underground free parking is a plus

not good wifi.

it means the restaurant and laundry close on the weekends and holidays

no complains. perhaps the gym could be somewhat better equipped.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

no 24 room service

in spain (including madrid), the breakfast was too limited in both variety and quantity, and the laundry charges

is friendly and helpful the room is clean gym room opens 247 walking distance to tourist attractions bus stop

why is the room mini bar price so expensive when the hotel bar prices are very good?

nice bar and restaurant

wifi signal not great

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

a mini bar in the room is advertised but there was nothing in it

breakfast ok with just a few options. good wifi and very nice staff.

the bar area was very comfortable

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

gym wasn t very good and treadmill didn t have a power cord

very basic with no tea/coffee in room or room service. no porter services

gym facilities were adequate and the breakfast was good too

wifi worked very well and all staff were very friendly

the latter understandably because it was new year, but kids running up and down corridors was really not on

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

no price list for laundry.

laundry facilities were a bonus

nice good-sized room, clean and comfortable, with good wifi

staff, location in the city center, rich breakfast, wifi

check in was smooth (apart from the shock of having to pay extra for pool/sauna) and the valet parking worked

breakfast was good local cuisine, location was excellent!

from walking around this historic wonderland, i thoroughly enjoyed the extraordinary underground spa and massage

i had kind of presumed there would be a swimming pool but there

lovely location. lovely old world vibe. helpful staff. good wifi.

brilliant laundry service

ad said hotel had laundry - actually a sister hotel further away had laundry services

for the car, spacious comfortable rooms, wifi, friendly helpful staff, busy hotel that didn t appear crowded

the room was lovely; bathroom was spotless with a spa type shower

brilliant location. luxury spa for two in the room. valet parking.

our laundry was misplaced but the staff responded quickly and returned it to us in half and hour

not impressed with breakfast. really enjoyed the bar food.

spa facilities were amazing, excellent value

the menu for the room service was very limited in option.

gym needed 2 of each cardio since people who were on them stayed on for over an hour & i couldn't

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

fantastic value for money and being allowed to take our pet cat and keep her in the room

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

no laundry service.

laundry is only two day service

the hotel information sheet said they had a laundry service

toiletries , laundry bag ,aircon control from reception and poor operation

rooms were large and well appointed with mini bar and filter coffee machine

the wifi wasn t working well bathroom outdated

great breakfast. lots of cakes and nice breads. big tv stream and fast wifi

we had some problems with the wifi

good wifi

on the web there is a gym and there is, but really small and unequipped

free parking, unforgetable view to the old city, comfortable, clean and large enough room, good wifi, comfortable

we had room service and the chorizo i had was super hard

free car parking

secure underground parking

would have preferred there to be a bar lounge open earlier

modern clean and secure parking on site very nice hotel

no working wifi in the room

and snack bar not open on sunday evening and fully booked at lunchtime

secure parking

free parking

great pool

pool area in gardens with bar

nice quiet place, nice swimming pool to relax.

there appeared to be too many managers wandering around doing nothing, whilst yelling the bar staff off for

the bar and lounge area were comfortable

a lovely restaurant bar beside hotel (castizo)

no room service

room service never answered the phone when i called to order dinner.

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

laundry pickup to early (around 6:30) and the driver is not very smooth.

we entered the room there was a smell like smokers had been there - or old laundry left too long

great room, bed and views. good room service, not cheap.

super small lift. the gym is far from a decent state.

restaurant and bar closed no local amenities nearby

staff is very supportive, and the rooms were super clean and every day we had room service

big rooms. laundry service was excellent.

parking available, good breakfast, nice rooms, wifi. all perfect!

from the room you get a glimpse of the golf course

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

s not possible to get a coffee until 11 when the bar opens

very close to shopping malls and good fitness club

no restaurant no room service

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

hotel had no restaurant or bar facility open

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

parking:) nice cosy and big apartment

area but is close to restaurants and huge shopping mall only negative is there have a beautiful pool which is

the spa facilities were closed due to covid.

bar was deserted and barman was absent most of the time

i arrived they found a room available for early check in

in front, a quiet area with easy access, breakfast with a good amount of fruits and cereals and wifi that works

everything was fine, breakfast doesn t have huge variations but few and very good products .

wifi quality

clean laundry

also no laundry service even though it says there is one

limited parking. no room service.

confortable rooms, nice swimming pool and gym.

wifi dropping constantly not even able to work during my business trip

great facilities, good bed, great sauna and gym

good staff, bar food was ok. rooms very clean. gym was ok

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

room service was available and room had a mini bar also

wifi was non-existent. very bad for business

the breakfast was amazing

lobby, bar and common spaces in general perhaps they should start thinking about renovation.

the breakfast was too expensive and it wasn't as good as we expected

mini bar with fruit juices, water and can drinks, replenished every day

easy to find and free parking. near a big supermarket.

the breakfast was good

overprice breakfast

free parking outside the hotel, calm surroundings, very quiet at night

not open after breakfast and no bar

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

laundry service is very expensive and charged per

amazing room, stunning view, nice gym and helpful staff.

easy because of construction, so if you are traveling with a lot of suitcases or strollers or kids, you may need

food was great for room service, clean rooms, gorgeous view and amazing hotel

laundry facility is costly. no provision for washing underwear and drying.

wifi very poor- none in rooms and free wifi in reception was painfully slow.

the wifi was poor also the breakfast was poor

the free wifi wasn't great. you had to pay for the high speed wifi.

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

spa center is not well considered- there is no lockers where to leave your personal things, you

free wifi was truly terrible

their outdoor bar area is lovely for an evening drink and chat with

like madrid, when a hotel is far away from the city centre it has to have an outdoor swimming pool to compensate

> no iron device in the room. > laundry pickup , you need to give it to reception.

wifi is good

no coffee or tea available until bar opened in the

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

i like that they let me had an early check in to the room

wifi worked most of the time but could improve its coverage

wifi service was easy to connect, fast and reliable

front desk has given me false information about the services available he hidden that they have laundry services

such as kitchen and laundry

the pool can get quite crowded at opening hours, closing hours is sometimes better.

wifi worked well

not sure it would be ideal for two large adults sharing

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

and the spa was not available

room service

spa facilities were out of order during our stay which we were very disappointed about due to it

the cleaner were cleaning the room for 4 days and did not clean the cups of coffee we got from room service

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry facilities were a

laundry service is tremendously expensive

do not request for laundry service, your clothes will be ready in 5 days

the only downside was wifi which was very poor, which made it a bit difficult to stay connected.