lack of international tv channels. wifi needs reconnection overnight

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

new and clean room. i like to gym and i could, however the gym room is small.

breakfast, nice, comfortable room with wifi

location north of madrid where we enjoyed peaceful evening walks and found things for all our kids to enjoy

the breakfast was nice

wifi reception was a bit poor in my room and i was dropping out from teleconferences every now and

breakfast is

clean, cozy, nice personal, tasty breakfast

the bar hours were a little short and out of 5 nights only able to visit once.

breakfast was delicious and varied

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available

wifi reception in my room 210 was very poor and erratic

i had to work from the hotel and was concern their wifi not fast enough, i was given another wifi connection

very comfortable bed, great wifi coverage, cleanliness;

room service etc

wifi is terrible hotel lacks relaxation areas with comfortable seating and is devoid of atmosphere

very small tv, no foreign tv stations. breakfast starts not before 7:00. slow wifi

nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent

a hotel catering for mainly business travelers cannot have bad wifi.

really don t understand the fact the hotel have no bar or restaurant service on a holiday day , it is a 4 star

no bar or restaurant facilities were open apart from a few hours in morning for breakfast

free parking a bonus

speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits, yogurt, donuts), laundry on the

confortable room, good breakfast, quite location at the university

nice breakfast, standard continental, eating along with the students of the residence is always fun

there was a kitchen with all the equipment for cooking; however, i did not use the kitchen as the canteen in

the location was perfect for staying. so, many options were available in breakfast menu.

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a

missing wifi password reminder

very comfortable room service very good

were no tea or coffee making facilities in the room and there was no room service the day we were there

needless to say, i went to a local bar the following night for some tapas and a few beers

too expensive breakfast

the wifi was terrible. very spotty in the room.

we thought the breakfast was a little pricey, but there was obviously no obligation.

swimming pool, gym

outdoor pool and the gym.

the staff very helpful the room and play machine free fir kids too

breakfast was basic but tasty

screaming kids in room above us for 2 nights. sounded like they were unsupervised

we had to eat a snack in the bar which was good and the wine inexpensive

no surprises, good value for money. kids enjoyed the stay.

the breakfast is overall good, some items were not replenished as required

expensive, poor a/c, non exsistance free wifi!

breakfast is excellent

breakfast is really nice with a variety of foods.

everything you need including a very nice breakfast

room was modern, good facilities and bright, breakfast good selection, wifi efficient and transfer to airport

wifi was bit erratic.

the driver of the shuttle to the airport was very nice and helpful to a single mom with 2 young kids who traveled

the mattress and pillow - soft and comfortable, bathroom- the best i ever seen, breakfast - so delicious, i

although breakfast is very good you better order coffee from the bar (with extra payment) than use the automatic

no laundry no restaurant or coffe breakfast is not nice

was an exceptional hotel, that offered a complete breakfast and nice customer service from all the stuff

clean room, excellent breakfast, wonderful service and good connection to the city via metro

two pillows, good wifi, breakfast selection very good, coffee good

toiletries and breakfast

gym awful. shower needed maintenance. no laundry service on weekends

parking at the property great staff easy check in confortable beds, great bathroom

staff is good we treated well i requested if we can have a early check inn and late check out we are happy we

gym old, breakfast okay but not great

near a bar with loud music until late

also no laundry service even though it says there is one

clean laundry

room, bed, shower and also the breakfast are amazing

and the wifi didn t work in the rooms

wifi dropping constantly not even able to work during my business trip

room size is small, breakfast is average. very small gym, no swimming pool.

room size is small, breakfast is average. very small gym, no swimming pool.

wifi signal strength was ok inside of the room. but overall facility was good.

in front, a quiet area with easy access, breakfast with a good amount of fruits and cereals and wifi that works

more room to accommodate all for breakfast, but staff coped well

30 is over priced and the cost of laundry, best bring spare socks and undies cheaper to buy new

restaurant or bar open due to it being good friday

the gym was quite small but not bad.

no food room service available weekends

sports gym was too small and very little equipment, should have had at least a rowing machine more than a

no real gym.

lack of service, hard to get food, wifi did not work except lobby

restaurant closed on sunday and no room service contrary to the description.

service and no wifi

liked the stuff attitude very much specially the lady who served the breakfast she was very nice and made feel

the breakfast was good the location is ok the room was good the staff where good

good breakfast

gym surprisingly good

pool and terras to relax after a long day of driving

the rooms, the gym, the staff.. everything

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

the spa area

their outdoor bar area is lovely for an evening drink and chat with

poor gym and hardly any equipment

open when we were there during the whole weekend in fact which was a shame we were asked to order room service

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

great facilities, good bed, great sauna and gym

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

all the staff especially at the bar (:

a gym would be nice

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

i couldn't connect my ps5 to the wifi and the tv wasnt a smart tv so i couldnt access english channels for the

good for families with little kids

sweeming pool and gym is very good

> no iron device in the room. > laundry pickup , you need to give it to reception.

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

enjoyed the abundant breakfast, the pool area and the cleanliness of the hotel

her name is liza and she works as the pool guard

couples paid parking inside but there is option to park outside the hotel for free and it's safe wifi was

the bar and dining room are small but cosy and staff is friendly, food is good

5 mins walk to metro and refe station excellent location and restaurant was really good, so was room service

my sister s family was also staying at the same hotel and they dealt with all issues (kids)

thing of note is that the free drink tokens for the bar were misleading

not a deal breaker at all, just an observation as one of my kids was looking to have a bath

my son used the gym which was good

it was great to have a bar downstairs and a supermarket nearby

room was freezing cold and the room service was terrible- a soggy sandwich and a few fries for

clean, kind and english speaking staff, room and bathroom of good dimensions, wifi working good, on a calm

the gym most of the equipment and as hotels go there was not much of it did not work that s the only

comfortable room, nice terrace (with pool), small gym, and a good breakfast.

staff was amazing loved michael and martha and the pool was great!!!

a nice pool on the roof, and a small but usable gym on the ground floor

with the pool and gym a nice additions

) of late check-out only for about 30 minutes while having a meeting with drinks at the bar of the hotel

laundry service is very expensive and charged per

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

and the room was exceptional: good size, great bathroom, wonderful view, good facilities, small gym, good

no pool

the spa was wonderul used it the day we were leaving, was quote 'wow' never felt so relaxed to go home

big rooms. laundry service was excellent.

wifi can work poorly sometimes

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

parking available, good breakfast, nice rooms, wifi. all perfect!

lack of room service after 11pm (arrived at 11.05...)

laundry facilities were a

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry service is tremendously expensive

do not request for laundry service, your clothes will be ready in 5 days

thirdly - and the big one for parents with a young kids on a stopover night before travelling - it is not

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me

good bar food and welcoming staff

wifi connection wasn't great, so when i had to send emails for work, it was a bit of a challenge to

free wifi and small waters in the mini fridge

a laundry room where i could do my own laundry would have been nice.

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

breakfast was amazing!

and the room service was perfect

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

late check out

the room service doesn't answer to the calls . you need to call to the reception.

stepping down into spa bath to have shower

the wifi was super slow, almost useless.

laundry pickup to early (around 6:30) and the driver is not very smooth.

we entered the room there was a smell like smokers had been there - or old laundry left too long

very nice and helpful staff, beautiful swimming pool and park-like surrounding area.

unfortunately the gym room is renovating.

quiet place, on site parking, the bed is super comfortable

the staff was absolutely wonderful and the on-site laundry was great!

laundry is expensive, so we didn't use it - however for a short stay this is not a deal breaker

pet friendly

good breakfast & reliable wifi

no room service after 22:00

could not get room service.

wifi was excruciatingly slow

overpriced weirdly not good. small rooms. terrible location. tiny gym.

service in the bar was very disappointing. a hotel bar should not have inexperienced staff.

you don t have to pay for the breakfast of the kids.

they breakfast was excelente,...and abundante

able to check us in the front desk staff were amazing they helped us to book our reservation for barcelona to

the bellman stood and watched as me and my 3 kids unloaded and carried our own luggage into the hotel

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout

no 24 hour room service but that's being picky!

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service

wifi signal is soo poor in part of the room.

very nice parking in basements

it means the restaurant and laundry close on the weekends and holidays

gym was nice and clean

property claims to have a sauna and gym

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

no 24 room service

such as kitchen and laundry

front desk has given me false information about the services available he hidden that they have laundry services

the pool, the cleanliness of the room

not sure it would be ideal for two large adults sharing

all the services were fine, wifi, tv, aircon, hot water, etc

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

was no microwave in the room to heat up food, nor was there a place to dry the laundry

wifi is very limited only to one device

hotel was clean and they had a very nice selection for breakfast

good wifi connection, spacious room and comfy bed.

excellent location, great check in and check out. very helpfull staff. great breakfast.

the lobby bar closes at midnight:)

enjoyed its amenities and the breakfast was of the gods

the breakfast was ideal, offering a lot of options and the coffee was truly amazing

nice bar area and a small restaurant

position is too far from the city center, the wifi is slow (and the premium wifi is slow as the free wifi), too

the bed was so comfortable huge bathroom amazing gym the breakfast choice

they were incredibly accommodating, especially since i was traveling with my pet

especially i want to thank them for the presents for the kids

additionally, a waitress (asian) at the bikini bar treated us very poorly during breakfast on our first morning

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

no room service

room service never answered the phone when i called to order dinner.

the bar was nice, and the restaurant was busy with locals (which is always a good sign) we traveled

the bar wasn't open for any food or drinks

pool, short walk to the bus stop

old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

from first level of room to the bedroom not ideal if your unsteady on your feet or have young kids

fast laundry service

free wifi only worked for one device

on the door step of the santiago bernabeu and such a classy hotel i love to stay with my young kids when we

good business hotel, with excellent quality of bed, good breakfast, and a nice gym.

nothing major, just the mini bar used to be free but it s not now

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

early check in, amazing breakfast, amazing views from our room (10th floor), the room was huge and very well

the breakfast selection is really good and delicious

the breakfast, the pool, ideal location for the bernabeu

speed of wifi

ground floor room opening to garden ideal for accompanying pet

comes with a mini bar filled with drinks (have to pay obviously but ideal if you needed / wanted something last

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

poor wifi.

wifi was spotty - we had to stand in the hall to get it reliably.

i like that they let me had an early check in to the room

roos are small and it has no gym

was perfect in every aspect, very clean, comfortable queen anne bed, nice size screen tv, mini bar, nice size

the room was just right, good wifi, very clean, friendly

sometime there were some issues with the wifi but that was okey.

would have loved to see more amenities like gym and indoor pool

the laundry service was great

everything you need rooftop pool and bar is lovely

i tried to order room service several times but no one answered the phone.

the cleanliness, the services, the friendly staff, the pool in the roof terrace and the gym

they arranged for an early check in which was very helpful

despite following up multiple times, the hotel delayed investigating with their laundry provider for over a

nice pool and rooftop bar in

really not for family with kids

wifi could have been better. breakfast without prepayment overpaid with 20 euros

i wanted to order room service on the last night but couldn t find anything in the room to tell me how to do

laundry facility is costly. no provision for washing underwear and drying.

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

a day for wifi is from the last century

there was a gym

wifi very poor- none in rooms and free wifi in reception was painfully slow.

clean and large room. small gym.

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

pet-friendly, parking and electric charging

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

the wifi could have been faster also

away from the city but not so much since you can ride the metro two blocks away, excellent room service

the wifi should be improved in order to exceed the expectations of everybody

is a small hotel in a quiet residential area of madrid with attached bar and restaurant

bar fridge not plugged in, had to lift out to get to plug, took ages to cool down a kettle and cups

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

the high speed wifi was amusing

employees friendly and efficient. very clean. the salchichon at breakfast was delicious!

it doesn t a gym, pool nor a bar.

were very nice, and we could get an extra bed in the room as we are travelling with 2 kids

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

high-speed wifi. close to city center.

fantastic value for money and being allowed to take our pet cat and keep her in the room

aircon wifi parking lovely leafy location clean towels and

wifi had some downtime

has great location and safe parking

just an unmanned self service snack bar facility dispensing sandwiches, chocolate, coffee etc

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

plenty of free parking on site

the rooms have wifi and are comfortable and the breakfasts are very good value for money - we even take doggy

need was walking distance, transport is near buy, the food options were amazing, there is even laundry and beauty

until we called and they realized it was ready and had to go down to pick it up, quite pricey laundry as well

however, the extraordinary noise from the iiunion truck collecting and delivery of laundry or other at 1 or 2

english barrier was really poor between phoning for room service to ording a drink at the bar

lounge bar was closed when i entered at 11 pm

novotel sevilla - no gift for children at check-in - no option for wash only (no ironing) laundry

says pet friendly which it is but does need to open outside terrace which they have so you have some

was lovely & there was a comfortable bar area

good room service, perfect breakfast and marvelous surrounding (a big park just across the road)

the hotel is great for us 2 adults and 2 kids

we used the laundry services and it was extremely quick

well located for 2 metro lines. quiet, clean, pleasant room. excellent wifi. friendly staff.

wifi connectivity is reliable and hot water is 24x7 available ensuring convenience

wifi works well

wifi works fine, but is intermittent and often cuts in and out, which can be annoying if you need a

rooms did not provide kettles, laundry bags, basic amenities of even different shampoos and conditioners or even

iron or ability to have an iron delivered to the room is crazy (only offer a laundry service which isn t

i really needed to iron the bed and the laundry service wasn t available in the period of time i needed it

said that since they offer a full laundry service, they don't make irons available

additionally, there was no toilet paper, the laundry was still wet, and there was an unpleasant smell in the

by the way, of you need to do laundry, there s a self-service laundromat that s about 10 minutes away

laundry machine was noisy and going late next to our room

efficient room service for a light diner in the room when tired

late check out was offered nice cafe nearby

the gym was very good and the breakfast was very reasonable ud83dude0a very close to the metro (barjas)

value for money: comfy beds, super clean/ equipped rooms, great breakfast and a lot of

good breakfast, friendly staff

the natural light of the room. the breakfast and restaurant staff. the amenities in the room.

break , staff were extremely helpful & a great location , hotel was like new , really clean, room service every

wifi was ok