hospitality: comfortable beds, robes and slippers, quality soaps & shampoo, beach towels for the pool, a gorgeous

wifi ok

low wifi

helpful hosts (thank you) comfortable bedroom with use of lounge and kitchen when we wanted very nice swimming

would be great if parking was available, especially when travelling with kids, but we understand it can be a

is only a simple cold breakfast but it is fresh

very noisy, no wifi in the room, horrible pillows

comfortable beds, good breakfast and friendly staffs! and no noisy tourists!

unable to get wifi working. breakfast ok but juice and coffee below standard

wifi and breakfast very poor.

buffet could use some variation, rooms are a bit outdated, laundry service would be great

small room. rip off getting laundry done

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

great spa and pool area with sauna and steam room, wonderful breakfast and areas to lounge in

and beautiful spa could be a little better the room with the sea view is amazing, so is the breakfast thanks

everything from the restaurant to the spa facilities are excellent

wish the spa area was a bit more upgraded - e.g. the steam room to be nicer and more steamier.

the pool was a great place to chill with ole plenty of space and comfort

breakfast was amazing - a fantastic buffet and a cooked breakfast to order.

an excellent menu and really good breakfast (the fruit plate was a highlight

the dinner at the restaurant was good as was their breakfast with a nice selection of baked goods, fruits, and

beautiful decor, amazing playlist , the sea view, the pool area, the planting.

fabulous bar and cocktails too

the heated pool and gym were nice touches

enjoyed the sauna and gym facilities

very clean, comfortable, good breakfast, 2 minutes from the palace.

next to the hotel, good wifi, friendly reception, easy walking distance from palacio

breakfast was delicious with plenty of options

bus stop returning to lisbon is about 100m away and guest parking available

good breakfast, many choice and fresh food.

in house laundry offered excellent service for a traveller

not allowed to do laundry in the room even though there was ample space outside.

no in room coffee laundry was a little expensive (20 euros for 1 bag)

with pool to cool down

there is also a well-stocked honesty bar with all the goodies you might need upon arrival

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

parking

the breakfast is varied and good quality

(we asked for laundry, parking, restaurant etc) super large and

torres vedras itself is a lovely town with great restaurants and bars and historic interest

wifi connection (open network and wasn't able to connect), could have more bathroom supplies and

they were having problems with wifi and so this was a disappointment

wasn't great value for money and the room service food not great, microwaved possibly

there also is no info about room service, laundry service, restaurants, etc

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

we would have loved a laundry rack and maybe a dresser in the room

reception, beautiful view and room, perfect breakfast and parking

the helpfulness of the people, the breakfast, the building.

the breakfast was wonderful and the communal areas were so comfortable and cozy

quiet, modern facilities, friendly owner and great breakfast.

i slept like a baby in this comfy bed :-) breakfast was incredibly good, you have a choice of virtually everything

besides that, i slept like a baby in the comfortable beds and woke to have a delicious breakfast - eggs, pastries

the pool and bar area are fantastic—perfect for relaxing in the sun after a day of sightseeing

location on the borderline outskirts , plenty of parking very welcoming staff , friendly and 20-30 min super

the hotel is super calm, great rooms, great pool to cool down and very good breakfast

enough parking facilities on premises

, brand new , clean , good parking

laundry detergent for the sheets was scented a little which one out of three people have problems

no laundry service provided.

lovely breakfast, lovely setting, very helpful staff! excellent location.

we wanted a tub to bath the kids

breakfast was a great continental plus eggs everything you needed

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

location; breakfast was good; quiet

no parking, wifi didn’t work in the room.

wifi didn't work well in our room, hard to get connected

wifi signal was weak and was not working in the room (#22)

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

super location and very kids friendly and helpful staf!!!

there's no need to charge €25 for your pet to stay with you.

room service was delightful and the beds were super

the spa manager, catia is on another level altogether; she is an outstanding, intuitive, holistic

the spa treatments were some of the highest we have encountered on our travels which was disappointing,

used the swimming pool but it was outside and not heated, so the water was very cold

from the trails to the peacocks to the rooftop to the pool to the gardens to the mazes to the fountains - it

spa is incredible, the setting is beautiful and the staff are friendly and welcoming

would have been nice to have a self serve laundry.

wifi was a little slow, but overall it was adequate.

no room service i would no t give them 4

the room service teribale

front desk, breakfast, location of the hotel, valet parking, room space, early check in, great

and the breakfast is fresh and delicious

fireplace in our room didn't work very well. bur its minor

understaffed no one available in the bar most of the time no map of town available

great character, very at home place, room and view spectacular, wonderful breakfast

room service was good

great place for a family with kids, with very spacious and well-equipped rooms, a good location and superb

room were extremely cold, as we are family with kids it was not an acceptable situation

our kids loved exploring the small garden/pond as well

fully equipped kitchen

our kids loved exploring the small garden/pond as well

laundry service takes 48hrs.

views, breakfast, nice staff

it is isolated from the nearest town but has a good restaurant & a rooftop bar that also sells snacks

parking - for

it would have been nice if the bar had some food. i couldn't wait until 7:30 for dinner.

the breakfast was great

wifi was awful during the first night, we could not even connect to the network

took a tray from the bar to my room with a tea and a sandwich

foods provided at hotel bar are below average.

people everywhere and the smiles from the reception and bar /restaurant and breakfast was great,, tututours

gym is next level with fantastic views to the park and pool

breakfast was

gym and wellness and swimming pool is very good

pool, breakfast, meeting room in monastery.

location, scenic views, everything you need and in golf, kid’s entertainment, swimming pools and outdoor

laundry is picked up only on certain days

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

the laundry is picked up only every second day.

pools could be cleaner, specially the outdoor kids pool, it was not dirty, but it had lots of little stones and

good breakfast, nice pool, amazing bed, lots of parking

there was a birthday celebration that night with a group of guests, the noise travels well here, kids screaming

breakfast was beautiful and delicious

amazing home-cooked breakfast and dinners

small pool with plenty of sunloungers and few guests

the breakfast was fresh, delicious and so plentiful, with gluten free options

we were starving, had just arrived from a 16 hour flight and they didn t have room service besides vegetables

breakfast

- we decided to order room service for dinner and eat on our fabulous balcony to enjoy the views

ocean view from our room, first class breakfast

people in reviews mentioned the wifi

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

very spacious, quiet location, friendly staff, very clean, excelente breakfast!

very friendly and helpfull, breakfast very good, everything fresh and the cakes were amazing

the staff, location, breakfast and comfort.

service and wifi, smelly bathroom and not clean, supposed to be nonsmoking but people smoked in hallways and

the male receptionist was not pleasant at all, strong smell of smoke and alcohol coming from the bar alongside

breakfast is included they had a decent selection and a great coffee machine

) the staff was very friendly to us, while wifi was good as

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

breakfast maybe started yearly or another option for help people had yearly checkout.

everything was very clean and the hotel staffs was very friendly the breakfast was very good

breakfast is simple but very tasty and freshly cooked everyday

the breakfast is delicious, the coffee is real, not instant coffee

swinging pool

wifi and tv stopped working for a long time at night

areas), friendly staff, very good facilities (huge familiar room, with a wide balcony over the pool)

location, poor accessibility with sliperry ramps, unloading luggage in the rain is a torment, no room

the beast pool out of 3

room service doesn't pick up the phone

my room was huge with a deck and a kitchenette and a bath tub

swimming pool, kids table games

the gym is ok for our needs kept the boys fitness as they here for u9s football tournament

room with full kitchen facilities

comfortable lounge and plenty of parking

the location for the casino was just perfect as we were attending a concert there

location is great, super close to the casino, the beach and the train station

kitchen staff for breakfast were a bit moody

the wifi could have been faster.

a small thing but it became frustrating when the glasses we got each day were then cleared by room service

wifi horrendous so impossible to remote work from this hotel

the hotel is clean, well maintained, the breakfast is amazing with so many options and the pool area is fantastic

the spa is something amazing too

staff great, breakfast exceptional, servers at bar terrific.

easy free parking

the complex is located amongst golf courses and a residential area, so you can't easily walk to external bars

enough space near the pool

were under renovation so it gets a little bit loud some times; a part of the swimming pool and kids park was

kids fell asleep

the onsite shop, laundry, cafe and restaurant were very handy

there is a small commercial area with bakery, mini market, restaurant, beauty salon, self-service laundry, and

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

nice cafe, grocery & laundry on the grounds

community area with outside tables that is surrounded by cafe/ breakfast store and grocery store, laundry,

laundry services are

- we were given rooms on different floors, making it difficult for our kids to reach us due to elevator card

spa was not open.

she cleaned our table in a rush right after our kids left( even she didn t ask if we need the food from kids

this meant we couldn t use it and was a big disappointment for the kids

excellent room service and laundry facilities

excellent room service and laundry facilities

swimming pool is not part of building .no for small kids ,they are not allowed in swimming pool.

the gym was very new and quite comprehensive

it doesn’t have spa pool

70 euros for a few laundry items

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

wifi is disconnecting from time to time. hvac is quite difficult to set-up properly

pool area is a relaxing space which catches the sun most of the day

hotel facilities for kids was not enough.

the laundry at the hotel is extremely expensive

the sofa-bed had been prepared properly for our two kids

free parking. quiet place, comfortable and clean room. good breakfast.

the reception staff was extremely helpful and nice! ;) parking was easy and plenty space.

arrived at midnight and despite reception telling us that sofa based for kids was ready, we had to prepare sofa

the spa area was relaxing and easily accessible

good breakfast options

be nice to have a better choice of did on bar menu after 6pm .

the gym, pool and room were perfect and the breakfast and staff were excellent

location, interior, staff, pools, gym and food was fantastic

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

everything, specially the kids play area and the spa.

everything here for a family vacation, spa and gym, swimming pool, jacuzzi, children's playground and a games

everything, specially the kids play area and the spa.

we didn't like the breakfasts at all

room service very quick

close enough to the train station for a slow but easy connection to lisbon and free parking

stunning restaurant and bar overlooking the bay

hotel doesn't offer drink/food service in the pool area, you have to order room service to your room

the room service menu in the restaurant as most of the items in the restaurant were not what our kids usually

no laundry

the breakfast buffet was plentiful, with several kinds of pastries my husband couldn t get enough of

property with stunning garden including outdoor restaurant and bar area

was unfortunate that the wifi never worked in certain common spaces and it never worked in my room

the kitchen and bar knocked every meal, refreshment, and drink out of the park

laundry services

no laundry service.

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

it might be worth considering a gentler method of disinfection during laundry

the breakfast is also spot on , everything you could possibly need

lovely hotel, great location, decent breakfast, staff is helpful and nice.

the ongoing works nearby, poor breakfast choice

breakfast was alright nothing

the breakfast was nothing special

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

good wifi connection for mobile internet

outstanding location. good breakfast. the staff is helpful. good wifi access in the room.

room opposite bar

bathroom, building, breakfast, location, english speaking tv channels, view, three modern windows on the corner

breakfast is adequate

i used the laundry service, which was swift and all nicely done

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

did not come to clean room all day, although they did come in at some point to deliver folded laundry

no preferred king size bed, no minibar, no iron or laundry service

also the sun terrace and pool are really nice

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

although they do offer drop off laundry service, it s extremely costly

i came with kids and porridge was what they missed really

kitchen in room a massive bonus

the small kitchen area within the room requires upgrading and a kettle is definitely needed.

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

are no laundry facilities and it s a little bit so less

laundry service

they lost a t shirt of mine during the laundry

cutest hotel and best breakfast i've ever had

staff seemed nice but were unable to fix key issues like plumbing, tv & wifi

little gem, with fantastic attentive staff loved the comfortable beds, late breakfast option and scenic location

cute rooftop sundeck and pool

the service was exceptional from the people at the front desk to the wait staff at breakfast.