accessibility from parking garage

they have a bar downstairs so i was able to order a little pizza instead of going out to eat

breakfast cause a tummy ache

we enjoyed our room and our view we could walk to the local restaurant for breakfast or have a meal or drink

very nice hotel and pet friendly

the pool time had to be scheduled i didn t like that.

the hotel was clean, spacious and breakfast options were okay.

pool and weight rooms were clean and welcoming

issue with the room but the hotel staff took care of it really quick so the service was great the pool was great

loved the breakfast, gym and the room's kitchen area.

i loved that they have onsite laundry though they need more than one machine

room layout! best ever! love the walk-in closet. a park is across the parking lot

room was large enough for 2 adults and 4 kids. amazingly friendly staff.

room was large enough for 2 adults and 4 kids. amazingly friendly staff.

parking

hated i was across from laundry room

the pool needs to be cleaned more often.

we had wifi connectivity issues.

pool wasn t open ud83dude15

first thing we liked was the ease of our check in and the parking near our room

customer laundry room

great breakfast and staff! pool is good for family with kids.

the parking lot is small and can't accommodate larger vehicles

manager was very rude about a late check out i was traveling with my family and kids and need a little more time

staff was great as well as the location. plenty of food options nearby. plenty of parking.

the lobby was very nice and there was a nice bar and staff was very nice.

no hot tub at the pool.

also the parking was

food at the bistro bar exceeded my expectations

bar had drinks on the menu ,however did not have the ingredients to make the drinks

kitchenette was nice and clean

parking can be a bit of a problem when it's a full house.

i also loved that each room was clean and had it own kitchen

the pool and bathrooms were a bit small but it was ok.

i really loved the room , fridge , stove that the kitchen utensils were included

all the workers in the laundry room were on their cell phones and playing music

second floor laundry and ice machine out of order

location was convenient to the train station, laundry and freeway

pet friendly

good breakfast and location.

i also was able to do laundry before leaving, that was great

laundry, people

only reason i believe it was clean is because i caught i glimpse of the laundry being done

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

breakfast choices close the door to the laundry facility

nothing they were remodeling so the pool and the laundry room was not available but

there was a big rock in the parking lot and i twisted my ankle on it

room was nice and clean,and the linens was clean. breakfast was good.

property was clean everybody was nice the room was clean and beautiful the food the breakfast food was

understand covid restrictions, yet the grab n go breakfast wasn't to my liking, nor my 4 year old

staff was nice and friendly. breakfast was nice for the price.

have not done anything to update the pool area

the breakfast was not good but with the friendly staff i going to say my overall experience was

i could not walk on the treadmill in the gym after day one, the paint was falling from the ceiling literally

wifi

room smell weird like old furniture or dirty laundry

great breakfast

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

both location and breakfast was great!

they should serve hot breakfast to all guests

perfect for our family and pet to stay

it had a full kitchen

dirty water ran on me (i was on the 2nd floor) while using the bathroom and water leaked in the kitchen

the daily breakfast and social hour on wednesday were great

pretty big and nice room. fridge, and kitchen included.

laundry was a pain

like the location and the parking and that is why i came to this holiday inn

great breakfast, great room, wonderful staff. very happy with our stay

our stay there was a pool incident and they had to drain it

clean hotel, great pool and breakfast.

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

clean, newer hotel in the neighborhood. price was reasonable and a good breakfast was included.

parking lot needs to be fixed,was just a little bit ruff parking

the hotel was under construction, i travel a lot and i specifically pick hotels with gyms, disappointed the gym

and the breakfast is still available

breakfast was good, nice selections

room was spacious, very clean and breakfast was delicious

in our opinion $75 non-refundable pet fee is rather excessive.

the breakfast is outstanding

great view, pool facility was relaxing and breakfast was just what i needed

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

walked up to the desk again and she walked to the laundry room and got them

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

the laundry room is clean

the continental breakfast was amazing

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

vagrants sleeping on the laundry room floor

clean facility and they kept their word that they had breakfast

continental breakfast

to much garbage in the parking

everything was great i just wish the breakfast was back.

fried eggs or scramble you should be able to take your food to your room i don't want to eat my breakfast around

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the

just didn t like how people was outside partying and drinking in the parking lot those are big red

have sensitive skin amd am allergic to some laundry detergents

wifi sucked. silverware and glassware were spotty.

the hotel s room is excellent. park free in public parking lot. the price is valuable.

the casino was fun

wifi signal was weak in the room. but in the lobby it was strong

i liked that there s a little work out room and a laundry room

businesses in the area, laundry room, microwave, & refrigerator.

was nothing for me not to like, just disappointed that i did not ask if there was a laundry room

it was clean just no breakfast

people hanging around in parking lot.

the breakfast serving area is very inconvenient - kept bumping into people and was very hard to move

furnishings are beautiful, pool was warm :) jacuzzi was just right - not too hot

location, smell, noisy- construction trucks in parking lot woke us up at 7:00a.m.

was nice the hotel and staff were nice just picked the wrong weekend end to stay full of loud kids running around

was not a 3 star hotel, not enough handicapp parking, luggage cart was in unknown location, table broken to eat

renovation everything is a mess the elevator doesn t work neither does the pool and outside on the back where

the parking lot had trash all over and the grounds were not maintained

i first arrived, i told the girl i'm traveling alone i would like a room that faced the parking lot

products were low for the breakfast didn t have enough towels soap exc limited two but only one toilet paper

the pool was not working.there really wasn't a breakfast option.

laundry room has a large top-load washer, which was able to wash 3 days worth of clothes in one

the laundry room was out of order

the laundry room was out of order

breakfast was good. good variety. clean and nice hotel.

the pool was not open, i thought it was an indoor pool

room that was right beside the laundry room for the place

beautiful hotel! excellent room and breakfast! staff was very helpful and friendly.

poor wifi connection pool quite small

waffels dor breakfast option. friendly staff and very clean enviroment

friendly check-in staff - good breakfast. free parking!

when i went to the front desk and asked for one, they told me they were in the laundry

the pool was closed at first

stop calling the gym a gym. one machine works and a water cooler. trash in hallway

close to where i needed to be, and had a pool that my son enjoyed

access to the pool, had to wait for the employee to ooen the door.

we wanted to do laundry machine was broke

i does not show swimming pool but there is a very nice and warm pool as well.

in room tv and wifi were not very good.ex

wished the pool had a bigger shallow end for smaller kids

the staff was very rude and i paid extra for my pets and she was rude about it

hotel was under construction no laundry available and did not offer any kind of points or discount

free parking, wifi, and laundry machine usage

location was great, free laundry services

kitchen. room was nice size

it was great to have the kitchen to prepare our meals

i appreciated that they had laundry services

breakfast bag was not good old apples

there were kids running through the halls both late at night and very early morning

the fitness center is good

there were kids running through the halls both late at night and very early morning

no issues other than maybe having change for laundry room

i didn't use the wifi so i can't say how well it worked, but i do know most channels on the tv showed blurry

too many random people hanging in the parking lot and weren t guests

it was very loud and the fact that someone tried breaking into my room pool apparently had a key card

it was good location, and parking was sufficient.

but the fitness center we used every day the laundry area was perfect so that was really nice

number one free laundry resources

not enough parking. lot full. we use handicap. however, no parking even close to building

elevator - rooms/exits not close to parking

aesthetically pleasing, smelled great even though it was pet friendly and relatively quiet.

the laundry workout pool area

suite/mini-kitchen rooms are nicely appointed & have lots of counter space.

it was pet friendly

car was hit in the parking lot

enjoyed the room for our family, the king bedroom suite was a great option so our kids could sleep in their own

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

i love the pool i love the beds i love the staff i love everything pretty much

parking was a challenge around the snow and ice in many of the parking spots.

staff at night the woman that worked in the kitchen was touch my kids plate and food and it’s a nasty glove

parking was convenient

pool out of order.

make signage from the tributory road more visible (from the traffic light to the back parking lot entrance)

parking was free & felt safe due to the location

breakfast was good

breakfast and fitness room

it s location and having laundry room and everything i needed on the same floor

clean rooms and huge pool!

kids coming from the pool felt the chill

booked here because my kids wanted to swim i even called to insure the pool was being utilized

specifically came for the indoor pool

the breakfast was just ok

very clean, pool was nice, good breakfast and beds were comfy. staff was friendly as well.

limited breakfast option at this price. bit pricey for location like crownpoint or merrillville.

what i don t like is breakfast, not much option choices

good breakfast

the breakfast was nice as well

location and the free, hot breakfast.

nice swimming pool

gym equipment did not work

the 24-hour gym was a nice added bonus

location, free breakfast and parking and laundry facility

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

we were also across the hall from the laundry room

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

i didnt eat the kids liked it

clean and nice bar restaurant area. rooms were nice and bed was comfortable

lot of unsupervised kids all over an strong smell of pot all around the hotel.

and the fact that a lady offered me to smoke off of a vapor pipe in the pool area with a lot of kids there

no room service

pay for room service, just buy your own food, it was way too expensive to be that

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

rate per night and pet friendly

the wifi was terrible and you only got a few channels on the tv

burns on everything and i m a non smoker who has been affected by all the smoking going on out side and in

parking was

pool was not operational

wifi connection was slow

breakfast was exellent

the hotel was clean. staff is very friendly and the swimming pool is clean!