great view, pool facility was relaxing and breakfast was just what i needed

breakfast was good, nice selections

wifi gave us issues and there were no cribs so it s more of 3 person than a 4 person room but

lack of parking

great breakfast food and time

laundry was a pain

your workout room was like a mini gym

great breakfast, great room, wonderful staff. very happy with our stay

like the location and the parking and that is why i came to this holiday inn

no hot breakfast due to covid

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

parking lot we ll lit, room very clean and comfortable

the breakfast was a nice bonus

breakfast was great room very clean people very friendly

the breakfast was always hot and delicious

nice friendly staff room was nice & clean had all utilities in the kitchen for cooking

it had a full kitchen

breakfast, clean, kitchen,friendly personal

breakfast was great, turkey sausage wasn't apart of the buffet

i liked the room had a full kitchen and extra linen in the closet

i loved that they have onsite laundry though they need more than one machine

super clean, friendly staff, great location and plenty of parking.

parking

often there was no one at the desk and breakfast ended too early.

didn't have breakfast there. food was all gone by the time we were ready to eat.

the breakfast was great my only suggestion is they should have more meat options for example turkey

we liked the 2 beds plus pull out couch so the kids didn t have to share

elevator very slow. wet floors from people coming from pool.

the downstairs bar was a very nice touch and i enjoyed watching the games on the tv

owner said they purchased a 12 or 14000 coffee machine so patrons can purchase coffee at their bar lobby ;

the breakfast was ok but i understand why they doing it that way

pool and hot tub usuage it would ve been nice to use before and after my fight

ww were happy to see that the pool was open

comfortable bed and large room with all of the kitchen amenities needed

in the spirit of constructive criticism i would suggest a better and more utensils in the kitchen

second floor laundry and ice machine out of order

location was convenient to the train station, laundry and freeway

all the workers in the laundry room were on their cell phones and playing music

room view, but we were at the end of the hall facing the parking lot

the breakfast was meek at best! overpriced pet fee for 1 night

under construction so parking was an issue

i also loved that each room was clean and had it own kitchen

staff , breakfast

the pool and bathrooms were a bit small but it was ok.

i also selected this brand because it was pet friendly

bar had drinks on the menu ,however did not have the ingredients to make the drinks

also, the local cops hang out in the parking lot every night so i felt safe

modern decor beautiful lobby and bar area

the lobby was attractive and parking easy

gym, very small

hated i was across from laundry room

the parking was a little awkward.

great variety for breakfast. the pool was also nice and actually heated.

there was nothing i didnt like our son loved the pool.

first thing we liked was the ease of our check in and the parking near our room

customer laundry room

pool was smaller than expected

staff was great as well as the location. plenty of food options nearby. plenty of parking.

the parking lot was difficult to navigate.

staff, excellent housekeeping, facilities, fitness room, pool and a superb breakfast coordinator who sets up

pool and spa are pristine

i didn't like kitchen supplies

was not a 3 star hotel, not enough handicapp parking, luggage cart was in unknown location, table broken to eat

was great - a suite with a pullout bed and a kitchen

hot tub made it unbearable to stay in the pool area

the laundry room was out of order

the laundry room was out of order

laundry room has a large top-load washer, which was able to wash 3 days worth of clothes in one

the bed in our suite had a metal piece sticking out which we were lucky that the kids didn’t hurt themselves

the condom on my floor that my kids saw the dirty tub in the bathroom

amazing pool! great snack area. clean rooms, super comfy beds.

the pool was not working.there really wasn't a breakfast option.

pool was not usable due to cold weather (was told open but didn t know freezing) they are working

products were low for the breakfast didn t have enough towels soap exc limited two but only one toilet paper

renovation everything is a mess the elevator doesn t work neither does the pool and outside on the back where

room that was right beside the laundry room for the place

many things were disabled: elevator, wifi, many room keys etc

breakfast was great. everything was clean and well stocked

awesome breakfast

last nights no parking available as people staying at hotel were outside having a party and playing bags

when i went to the front desk and asked for one, they told me they were in the laundry

pool and rrom were as advertised and more than expected

breakfast was good with a variety of options.

the staff was very polite. the room was very comfortable. and rge breakfast was excellent

stop calling the gym a gym. one machine works and a water cooler. trash in hallway

we wanted to do laundry machine was broke

the breakfast served was great too

there were kids above me running around at 7am until i checked out!

exorbitant fee of $50 for pet stay, considering you advertise as pet friendly.

free breakfast and wifi

free parking, wifi, and laundry machine usage

location was great, free laundry services

hotel was under construction no laundry available and did not offer any kind of points or discount

parking lot was small due to the renovations taking place so other than that this was a very nice

kitchen. room was nice size

but the fitness center we used every day the laundry area was perfect so that was really nice

number one free laundry resources

the wifi connection was horrible.. especially trying to use my fire stick

to enjoy the pool and there was at least 8-10 kids unsupervised screaming and spashing for hours

bad wifi connection

laundry, people

behind the reception desk was laundry room having door towards reception desk

breakfast choices close the door to the laundry facility

i also was able to do laundry before leaving, that was great

only reason i believe it was clean is because i caught i glimpse of the laundry being done

the laundry workout pool area

could use more parking spaces.!

the $75 pet fee seems a bit excessive.

9 pm it's hard to find a parking spot

convenient location. room size. cleanliness. parking.

i liked that there s a little work out room and a laundry room

businesses in the area, laundry room, microwave, & refrigerator.

was nothing for me not to like, just disappointed that i did not ask if there was a laundry room

parking lot was well lit with plenty of restaurants and places to shop close by

wifi could definitelyyyy be better on the third floor

i appreciated that they had laundry services

the fitness room fountain should have cold water, not lukewarm

breakfast was excellent,the staff was excellent,the room was excellent,the location was

the evening staff was very rude to us while the kids was swimming

incredibly friendly staff, breakfast was good, beds were very comfortable and kids loved the pool

nothing they were remodeling so the pool and the laundry room was not available but

pool was great, staff was nice, rooms were very comfortable. great stay

the breakfast they was bomb.com

property was clean everybody was nice the room was clean and beautiful the food the breakfast food was

breakfast and the staff

the breakfast was not good but with the friendly staff i going to say my overall experience was

great breakfast and location

the breakfast was outstanding as always

the parking lot had a few strange characters outside and i was concerned that my car would be missing

broken glass/plastic in parking lot

room smell weird like old furniture or dirty laundry

both location and breakfast was great!

great breakfast

carpet, bad neighborhood, people hanging out in the parking lot, foyer by elevator and elevator itself were

location and breakfast.

especially, for those who would like to soak in a tub especially after a good workout in the gym or jogging

good breakfast

the breakfast was not good, the staff was not friendly, the pool was cold

limited breakfast option at this price. bit pricey for location like crownpoint or merrillville.

the breakfast was just ok

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

walked up to the desk again and she walked to the laundry room and got them

the laundry room is clean

that it s pet friendly that s a very good thing

vagrants sleeping on the laundry room floor

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

it was during covid the breakfast was suspended so i would of like a coffee pot in my room

wifi drops all day

great staff good parking and clean

everything was great i just wish the breakfast was back.

to much garbage in the parking

breakfast close to early

free breakfast, location to tinley park

have sensitive skin amd am allergic to some laundry detergents

room casino food

access from parking lot

gym is always empty, casino is attached, and the parking is free

hotel and casino are staffed by the best people

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

i love the pool i love the beds i love the staff i love everything pretty much

parking was a challenge around the snow and ice in many of the parking spots.

staff at night the woman that worked in the kitchen was touch my kids plate and food and it’s a nasty glove

parking was convenient

it s location and having laundry room and everything i needed on the same floor

the pool was clean, and was quite

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

modernise d hotel, room service

we have to run out at 2am to ask for water for our kids

breakfast was also excellent with a great variety.

breakfast and fitness room

breakfast was outstanding and the staff people were great

pool facilities were out of order but that was not really an issue for us

the pool is closed. there is no reason posted as to why the pool was closed.

no issues other than maybe having change for laundry room

too many random people hanging in the parking lot and weren t guests

the view is good and parking is good

i was there for my sister's funeral, there were liquor bottles outside on the parking lot near my car

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

fitness room was mediocre.

pet friendly, good breakfast

breakfast

has parking for truck.

on the 2nd and 3rd floor smelled like weed when we got there, hotel is supposed to be all non-smoking

access to a guest laundry room

shuttle service was awesome to and from the airport to access the trains

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

comfortable bed the soft lite pillows the pool area the quite patio and the staff was so

restaurant and bar on site was a big plus