cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

the pool was not heated as we were told. very cold.

the kitchen was amazing and had anything one would need to cook with

location is good if you need to be in hamden. room is large. parking is free.

excellent laundry facilities - fast dryer which saved us hours

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

the employees were very helpful. there was a self laundry, with provided detergent.

also, the second day i asked for (prepaid) breakfast

no bar no restaurant

booked for an overnight stay after a long drive from chicago, for a couple, a daughter and a pet

booked a premium room as we are a family of four, two kids below age 12

i still can t figure out if they offer room service.

location, staff, comfortable, clean, modern,.pet friendly.

gym was clean but very small and it would have been nice to have a more legitimate hotel gym space

no room service; irregular laundry service

&no guest laundry

isn't free and it would be good if u could schedule room service, i spent 2 night and was never asked about room

very convenient-helpful, friendly staff. good gym.

also, kids on a prank set off the fire alarm at midnight

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

staff did not tell me about the laundry, which would have been useful

no late check out was available

and the gym was really clean and well-equipped

room was very clean and well equipped (kitchen had a dishwasher, oven, range and nespresso machine) and was very

guest laundry

no laundry service.

no pool which would have been amazing for the kids, parking was rediculously priced.

gym, location, clean

the staff, breakfast and night bar were all wonderful.

and spacious room, inviting and relaxing lobby, and convenient laundry facility

was a guest laundry which was useful

it was a huge bonus for us that there was a guest laundry

the fridge and microwave, not to mention ample desk space and coffee table - and the guest laundry

customers can do laundry juat at 7 floor that's so thoughtful

the gym is great; clean and modern rooms

this time, the breakfast was so good, and the bar was open late--both good for me, since i arrived late, and

atmosphere, clean and green interesting story and architecture quiet - nice view bar was comfortable easy

but nice amenities, restaurant was really good, gym was clean and modern, water refill stations for cold/sparkling

easy parking, lovely staff, very comfortable

breakfast bar was great the bacon, home fries and waffles were all great even the peach drink

breakfast bar was great the bacon, home fries and waffles were all great even the peach drink

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely

the breakfast was great

breakfast was good....room and bed was ok

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

the dryer in guest laundry room was not working.

of the staff , rooms and all areas are kept clean swimming pool area was also very clean , pool itself was ideal

kids were looking forward to swimming

great breakfast, pool was nice, tv was good, big windows, comfy bed, pet friendly.

breakfast

the hallways were not air-conditioned and i was across the hall from the laundry room

staff was great, from check in to the bar tender, everyone was professional and friendly.

pool closes to early

pool area

parking was a bit of a task but it wasn't an issue.

the staff was very friendly, the rooms were clean and the breakfast had a nice variety

loved having the pool and gym

parking great

too many trucks taking up parking spaces making others have problems finding spots

pool water seemed

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

i liked that there is a laundry room for guests, spa, pool and basketball courts

nice pool, gym & laundry

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

nice location not far from yale university, good breakfast, parking available.

have plenty of pictures dirty , broken dressers , mold , half of lights in room didnt work , no fireplace ,

the wifi connection was almost non existant

booked a non smoking jacuzzi room for one night

i got a non-smoking room that smelled of smoke

important, the wifi did not work

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

i went down and asked the manager if the room had been a pet room and was told no

staff was so friendly and helpful. breakfast was hot and fresh at all times.

lack of parking

cable tv did stations we wanted to watch, could not get on wifi. no microwave in room.

only one washing machine in laundry room for the entire building

laundry, ice machine, and gym closed(water damage) or broken

laundry room

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

they had a laundry room, which came in handy

1 laundry area - with a small washer + small dryer

concerning the staff, the property, and facilities (room, pool, laundry room, fitness room

the rom was great. we loved the breakfast everyday

clean, breakfast, wifi, great room

there was also ample parking and it was close to good dining options in downtown milford

no laundry facilities

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

no pool

my kids hurt their feet when they stepped on nails between the room and bathroom, the beds were more

pleasant staff, fast service, good breakfast, a lot of parking

location, kitchener, laundry facilities and staff

booked online and knew the hotel was pet friendly

the kitchenette area is properly equipped and useful

high pet fee of $70

clean, great location, helpful staff, free wifi, free parking, pet friendly, and an awesome free hot breakfast

convenient, coin-op guest laundry

very comfortable, clean and great breakfast.

the breakfast was great

its super clean, staff is very friendly, breakfast is not basic or boring, great location

the breakfast a little longer one of the days for my family and another family since we had kids

was cold -first room smelled of smoke -pet friendly means barking dogs and dogs running loose in hallway -booked

carpets were clean, the gym was newly renovated and nice; it felt clean

bar had draft beer assortment along with bottled

called before arrival to request early check in

kids were running the hallways and outside of our ground floor room and were very loud, but that's

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

friendly staff, convenient location, super clean pool, great room for the price, quiet- would stay

everything was wonderful inspite of no pool available due to the covid 19.

they have a restaurant and a bar you can buy snacks and charge it to your room contacts list.

no laundry bag available

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

no dinner buffet. more onsite laundry machines.

kids love the water slide

breakfast was amazing and buffet style as of july 2021

breakfast options and laundry facilities

the laundry facilities were clean 2 reg washers & dryers

good laundry room

having a laundry room is a plus when traveling

facility had guest laundry which was very helpful

pool was chilly.

kids playing hockey in hall until 945 on first night

andrew at the bar was very personable and delivered great service.

parking was close to hotel & parkway

parking was ok

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

very good location and the laundry room and rooms with kitchenette are convenient

sometimes noisy bad wifi need car

breakfast was great and the omelette bar was a nice touch

great pool and work out room. bar, breakfast - excellent. very nice!

me room next to laundry room and did not change it for the next day

had to go to the laundry room and pick them up ourselves

the laundry room was a great addition

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

coin laundry

couldnt enjoy the spa full of kids we couldn’t enjoy the pool very cold my sink and toilet was over flowing

room was great for my three kids

nice breakfast, nice treats and coffee in the lobby, convenient location and parking

the suite was nice for 5 people swimming pool was nice for kids employees was very friendly

nice onsite self-serve laundry

hard to find parking out front at night; however, we found parking at the adjacent sister hotel.

parking lot gets filled up quickly !

we also booked this specific hotel because of the outdoor pool

i enjoyed the gym and room, but the bed was not as comfortable as i expected

desk did not have quarters for change for the laundry

laundry room old and was surprised machines only took quarters- also very out-of-date

laundry facilities could have been in working condition

love tea and coffee service laundry is great

everything was great. parking was a challenge when there was an event

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

laundry room was clean

they have laundry room

laundry facilities

two kids broke out from the pool

the guest laundry was not working

no laundry soap for sale in laundry room!

staff at front desk and at breakfast buffet

location and early check in

it would have been nice to have free breakfast with my 4 night stay.

and a restaurant bar onsite, with reliable food

was great pool was ok it was great that i was able to bring the grandkids and have a wonderful two hours

gym was clean and perfect size

access to wifi, great air conditioner, and comfortable beds

shuttle bus

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

the only bad thing i have to say is that their laundry facilities were not working.

everything. the breakfast was nice a vast selection

t know pool was close

there was a laundry room alongside having a mini fridge and microwave in your room

we had to wash our laundry and they had a coin service which we did not find at any other hotel we stayed at

they searched the room twice and went through the laundry by hand to help me find it

the hotel had laundry as well, which was great after two weeks on the road

i guess cause they saw a young looking woman with kids they thought oh she must be dumb

she helped us with the check in and also with a late check out

the small kitchen is good and can check in earlier.

kids allowed alone in pool

kids allowed alone in pool

the room and pool kids loved it as well

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

breakfast was not included.

and the gym was a disaster

wish breakfast was included in the rate.

one washing machine out of order in laundry room

laundry room exceptionally clean

we also used the laundry room, which was very convenient and efficient

can be noisy in halls and in rooms above, pet poop seen & reported in hall and rug on 2 different floors (quick

the breakfast was amazing

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

they have a laundry and machines are reasonably priced

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

hotel smells really good, affordable laundry that works great

breakfast buffet wasn t worth the $17

there was a friendly raccoon checking out the garage at the pool

lots of easy parking

my room overlooked a stream and the golf course, which was beautiful

location, lovely golf course - wish we could have played - and good, honest food in the restaurant

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

location, staff was great! breakfast is always good!

staff was friendly, the breakfast was fantastic, the pool was fun, and the room was comfortable

the room,bed , pillows and the pool

had an exercise room and a laundry room to use also

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

easy access, parking

pet fee per night per pet vs pet fee for the duration and one fee for up to 2 pets

good customer service clean room, clean towels, and clean bed linens :) parking breakfast started early

staff was pleasant, breakfast was decent and pool was big.

everything pool people location over all beautiful place going back very soon

good location and breakfast. comfortable room, good parking. good rate.

pool and room

usually are very friendly and enjoy making friends at the pool

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

the breakfast was okay

power was continuously going out which made it a huge inconvenience due to wifi and charging our necessities

the pool was small for the size of the hotel over all nice pool and pool area

breakfast could be better