the breakfast was great

breakfast was good....room and bed was ok

rooms were very accommodating, free continental breakfast in the morning was a nice bonus

the breakfast is mediocre we miss the bar and restaurant

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

cleanliness, decent size room, guest laundry

safe, good amenities (gym, water bottle filler, patio, basketball court & sidewalks all around), breakfast

the size of the room and its layout. great shower and the kitchen was awesome.

nice and clean. breakfast was good.

the employees were very helpful. there was a self laundry, with provided detergent.

excellent laundry facilities - fast dryer which saved us hours

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

if you can serve breakfast, you can open the bar and restaurant, unless there is a non-covid concern about

the staff was really nice and the facilities are nice and clean. delicious breakfast options.

no room service; irregular laundry service

&no guest laundry

room service came quickly but knife was dirty

events like this, with kids of this age, would be better suited to a different hotel

events like this, with kids of this age, would be better suited to a different hotel

no room service despite lobby cafe and restaurant being open for breakfast

breakfast room service was delivered on time and was hot and good

the gym was very small and needs some attention for sure

lobby windows to soak up the natural light was a treat, as was the latte served up by the coffee bar staff

clean. good coffee in the lobby. the gym.

staff did not tell me about the laundry, which would have been useful

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

location, cleanliness, smelled amazing, the gym was fantastic.

24 hour gym

restaurante and bar at hotel were not open but we could walk to plenty of options

was a guest laundry which was useful

handy on-site laundry facility

onsite laundry is a great ammenity

the fridge and microwave, not to mention ample desk space and coffee table - and the guest laundry

there is a laundry room which is an unusual amenity and a terrific one

clean and green interesting story and architecture quiet - nice view bar was comfortable easy parking

but nice amenities, restaurant was really good, gym was clean and modern, water refill stations for cold/sparkling

i didn't try the food, but i stopped by the bar for a post-run beer and later for a nightcap

the gym is great; clean and modern rooms

right next to ikea and right off of i-91/95, ample parking

no laundry service.

guest laundry

of coffee, another 20 minutes for our breakfast, and i had to get our utensils myself from the kitchen

for parking were just annoying, the lack of morning coffee was underwhelming (you can ask the kitchen for some

was amazing staff were respectful they had live music on some nights, the gym looks modern and everything is

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

the pool needs to be a little bigger

ample parking, a breeze to checkin and checkout

clean and a good breakfast

wifi was hard to figure out

the room was clean, the staff were friendly, and most of all, the breakfast was so delicious

wifi didn t reach room appropriately.

booked a non smoking jacuzzi room for one night

room smelled like smoke even though we got a non smoking room

enough parking space.

non smoking room wreaked of stale smoke - gross!

location, kitchener, laundry facilities and staff

breakfast had many options, the staff were great, and they hustled, my only advice is to work on

pool was a bit cool, and loud

toilets too low, grab bar in shower incorrectly lovated

the gym was clean and well-equipped

convenient, coin-op guest laundry

breakfast was better than expected from a few breakfast hotel

it's my daughter's 6th bday and my three kids were really looking forward to the pool to the point that they

also, even though we got the last room there were plenty of parking spots left

parking free breakfast handicap room and bathroom layout was good - rm #211 nice landscaping in

carpets were clean, the gym was newly renovated and nice; it felt clean

the bar closes 10pmud83dude15

kids were running the hallways and outside of our ground floor room and were very loud, but that's

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

called before arrival to request early check in

the dryer in guest laundry room was not working.

the pool was fun for the kids. front desk and cleaning staff was friendly.

kids loved the pool. breakfast host was very attentive to patrons.

the pool couldn t be used

sometimes pet-friendly rooms are a bit worn, but not the west haven

love tea and coffee service laundry is great

laundry facilities could have been in working condition

laundry room old and was surprised machines only took quarters- also very out-of-date

desk did not have quarters for change for the laundry

hot food for breakfast

the hallways were not air-conditioned and i was across the hall from the laundry room

i also was on the first floor, by the pool, and you could hear kids running back and forth

staff was great, from check in to the bar tender, everyone was professional and friendly.

the pool and courtyard

group of kids were running up and down the hall all night called front desk like three times they said they

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

clean room, good parking, nice breakfast.

no parking for trailer

lack of parking

in parking lot

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

i liked that there is a laundry room for guests, spa, pool and basketball courts

nice pool, gym & laundry

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

clean great value great breakfast nice gym and hot tub

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

the only bad thing i have to say is that their laundry facilities were not working.

turns out the room backed up to the kitchen, so no sleep was possible after the staff came in to prepare for

the rooms were clean and room service always made sure everything was full

laundry room

only one washing machine in laundry room for the entire building

they had a laundry room, which came in handy

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

laundry, ice machine, and gym closed(water damage) or broken

1 laundry area - with a small washer + small dryer

concerning the staff, the property, and facilities (room, pool, laundry room, fitness room

very clean, i love the soap options, the pool was clean

kitchenette with bar was really nice

no napkins in the kitchenette

no laundry facilities

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

view from room was of a truck parking lot.

breakfast was fantastic loved having the gym and jacuzzi. location was convenient.

location advertised they were pet friendly

they have a laundry and machines are reasonably priced

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

hotel smells really good, affordable laundry that works great

unable to order room service or have warm breakfast

room service

the only concern was a golfers buffet under the tent one evening

fireplace, tub,views

i had a facial at the spa which ended the day on a special note

laundry facilities

laundry room was clean

they have laundry room

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

the kitchen staff was short of workers and took too long to serve the group i traveled with

he allowed me to leave my car in the parking lot so i could uber to union station in new haven

parking is easy in a reserved area (3 cars seem to fit) next to the b&b or on the street (which is

great host great breakfast ud83dudc4c

breakfast was great. room was perfectly appointed

breakfast was a gourmet delight

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

outdoor patio, gym. just easy access to everything.

i liked that it was pet friendly

wifi didnt work, pool was closed, no bar.

kids looked forward to this and wasn't super fun

pool was closed and fire pit outside wasn t working

rented this room just to use the pool and have a little family fun and the pool was great

fitness room is open and limited to 2 ppl at a time

, and i like the fact the hotel have a pool and my kids was able to play basketball

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

no laundry bag available

no dinner buffet. more onsite laundry machines.

the pool was a blast for the kids, especially the special water slide

i liked the spaciousness of the rooms. the gym the breakfast was substantial and tasty.

breakfast options and laundry facilities

the gym was horrible, it was moved next to the laundry room with a small flood style fan to circulate

having a laundry room is a plus when traveling

the laundry facilities were clean 2 reg washers & dryers

good laundry room

me room next to laundry room and did not change it for the next day

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

had to go to the laundry room and pick them up ourselves

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

the laundry room was a great addition

flatbread i ordered at the bar was not a flatbread (cheddar cheese

my card couldn't open the fitness center and my bathroom toilet wasn't clean under the rim

easy parking clean room friendly staff

indoor pool and plenty of parking. located near good restaurants.

nice amenities including indoor pool and 24 hour fitness facility. looks nice too.

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

only downfall was no pool, restaurant and bar close at 1030 on a saturday night.

that breakfast was not included

the breakfast it was convenient, the breakfast restaurant staff were friendly always had a smile

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

kids spent hours in the warm salt water pool

the room is spacious with a small kitchen with appliances, dishes and cookware! !

very good location and the laundry room and rooms with kitchenette are convenient

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

the wifi would cut out frequently

loved the breakfast options and best of all were the awesome showerheads

the pool and bar should be open until at least 11

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

pet fee per night per pet vs pet fee for the duration and one fee for up to 2 pets

enjoyed everything except for the breakfast

excellent breakfast and staff

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

enforce the mandate wearing of the masks inside wasn't being cleaned after the large groups of kids where in

nice facility, clean room, good workout room and a pool. pretty good breakfast.

no indor pool or any kids attractions

coin laundry

no room service on sunday.

location gym

asks 2 tv's which is huge when they're are multiple kids

the wifi wasn t working

pool and room

no free breakfast for the kids.

pool not in service.

there very nice staff and lots of things to do fire pit bar dinning and swimming

the pool was warm and the pool room had a nice atmosphere

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

bar staff friendly and king

breakfast could be better

everyone was so nice and the breakfast was wonderful

they have a couch with a pull out bed so convenient if you are traveling with kids

nice onsite self-serve laundry

location and the parking are excellent

the breakfast was good.

was not able to use the pool.

parking lot gets filled up quickly !

they searched the room twice and went through the laundry by hand to help me find it

there was a laundry room alongside having a mini fridge and microwave in your room

the hotel had laundry as well, which was great after two weeks on the road

we had to wash our laundry and they had a coin service which we did not find at any other hotel we stayed at

the gym was closed and swimming pool closed possibly due to covid-19