room smelled like smoke even though we got a non smoking room

wifi didn t reach room appropriately.

also they have very strong wifi access

i asked when i checked in was and told none were available, but the parking lot was virtually empty

the wifi didn t work either which was great

loved that handicap parking was available

shades too sheer, could see out to parking lot with folks walking by window

very close to a japanese restaurant, delicious buffet breakfast, unlimited coffee, has fitness gym and swimming

the breakfast is great with a lot of choices

liked the breakfast, the size of the room, the cleanliness of the bathroom, the ample parking, and the location

big parking lot, clean

i didn't try the food, but i stopped by the bar for a post-run beer and later for a nightcap

our room was overlooking the parking lot but that didnt matter

this time, the breakfast was so good, and the bar was open late--both good for me, since i arrived late, and

but nice amenities, restaurant was really good, gym was clean and modern, water refill stations for cold/sparkling

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

no room service; irregular laundry service

&no guest laundry

events like this, with kids of this age, would be better suited to a different hotel

very pet-friendly, and the staff were very helpful with all aspects of my stay.

constant noise from the street below throughout the whole night, loud motorcycles, car radios, kids riding

there is a laundry room which is an unusual amenity and a terrific one

handy on-site laundry facility

it was a huge bonus for us that there was a guest laundry

was a guest laundry which was useful

guest laundry room works pretty well

staff did not tell me about the laundry, which would have been useful

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

they have a well-equipped gym

24 hour gym

i loved the kitchen in my room, as well, with good dishes and glassware, espresso machine

it has a great bar and a very nice reading place

the hotel was also accommodating of our request for an early check in which was so appreciated

no additional tissues in room. room service availability was not clear.

breakfast room service was delivered on time and was hot and good

travelling with kids we rely on having a fridge for drinks and snacks

breakfast was good....room and bed was ok

rooms were very accommodating, free continental breakfast in the morning was a nice bonus

location, breakfast, cleaniness

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely

excellent wifi, one of the more comfortable beds, cozy rooms

the employees were very helpful. there was a self laundry, with provided detergent.

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

excellent laundry facilities - fast dryer which saved us hours

if you travel with kinds 12+ they will charge extra for kids breakfast

the environment is great for family especially for little kids

guest laundry

no laundry service.

hotel was spotless, has an amazing gym set up for a hotel, has food options on site, located close to downtown

great hotel gym and the location is walking distance to everything

great gym

didn't serve ice cream for the kids and there wasn't a good option to have a sundowner drink on the water front

fireplace, tub,views

friendly staff with a nice big bar and excellent food

the only concern was a golfers buffet under the tent one evening

due to the pandemic the spa was closed and bar area had limited hours

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

very clean, staff friendly, breakfast good, room was great

the breakfast is little less than exciting.

pool was closed, which was the full reason i chose to stay 2 nights (so my family could swim

breakfast was a gourmet delight

contactless check-in was smooth; michael is very responsive; off-street parking very convenient; the room and

best breakfast i ever eat in the us

mike provided us with a spectacular breakfast!

great host great breakfast ud83dudc4c

the dryer in guest laundry room was not working.

my daughter and there was like 20 or so people obviously from same family screaming obnoxiously kids running

pool heater wasn't working, rather cold water, but that didn't stop my grandchildren from going in

the staff clean fitness room kids had fun food was good comfort

only reason i pick this hotel it was the pool for my kids

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

i liked that there is a laundry room for guests, spa, pool and basketball courts

nice pool, gym & laundry

coffee taste good. kitchen is very useful.

the hallways were not air-conditioned and i was across the hall from the laundry room

pool closes to early

nice breakfast. has 24/7 gym.

the lady in the breakfast bar wasn t helpful and she wasn t kind either

the outdoor pool it felt like the hotel was new and beautifully designed very modern room was clean and

location, kitchener, laundry facilities and staff

that the pool was open, clean rooms, good customer service

to covid no access to pool, gym, and hot breakfast

convenient,great check-in good parking, pool was open. good breakfast

easy on and off the highway. spacious suite with kitchen.

convenient, coin-op guest laundry

breakfast options were good and varied as we stayed 4 nights

the room was available for early check in. staff was available as needed.

location was ok and price a little high for the location and amenities. gym was ok

staff/ breakfast/ location

air conditioning in the gym was not too good

there were kids running in the halls banging on doors

called before arrival to request early check in

a grab bar would have helped immensely

had a family medical emergency and they gave use late check out upon request

laundry, ice machine, and gym closed(water damage) or broken

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

they had a laundry room, which came in handy

laundry room

only one washing machine in laundry room for the entire building

concerning the staff, the property, and facilities (room, pool, laundry room, fitness room

1 laundry area - with a small washer + small dryer

breakfast was great with many options,three staff was great at keeping everything stocked

wifi is slow

system fir kitchen horrible

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

no laundry facilities

great hotel, breakfast was awesome , lots of choices

there was room behind the building, but there were kids sitting on cars listening to music

the hot tub was especially nice. you guys should really think about adding a pool.

laundry facilities could have been in working condition

love tea and coffee service laundry is great

desk did not have quarters for change for the laundry

laundry room old and was surprised machines only took quarters- also very out-of-date

parking limited

the laundry room was a great addition

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

had to go to the laundry room and pick them up ourselves

me room next to laundry room and did not change it for the next day

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

coin laundry

located to i95 freeway, plenty of parking, very comfortable clean room and good breakfast at reasonable cost

typical american breakfast. average quality.

good breakfast, clean room and comfy bed

place felt cozy and clean, there was breakfast in the morning and a bar at night, a well equipped gym and the

nice onsite self-serve laundry

we were charged $150 more than we were quoted because there was a pet fee that we were hit with

the outdoor pool and grill are amazing, as well as the large rooms with kitchenettes

with a full kitchen was great

like that it had a kitchen reason why we choose this hotel - my mate is an essential worker and has been working

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

t know pool was close

comfortable place with pleasant friendly people staying there and nice small pool & great fitness area, good

they have laundry room

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

laundry facilities

laundry room was clean

two kids broke out from the pool