the hallways were not air-conditioned and i was across the hall from the laundry room

the outdoor pool it felt like the hotel was new and beautifully designed very modern room was clean and

instead, the hotel has a policy that allows guests to order food from the bar up to a set amount

parking was crowed only because i believe it was holiday weekend

good location off highway, although hard to access parking lot

nice pool, gym & laundry

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

i liked that there is a laundry room for guests, spa, pool and basketball courts

the indoor pool is nice too

the dryer in guest laundry room was not working.

myself and my kids planned a 2 night stay, so i had food for them to eat for the entire time

kids running and screaming in the hallway and the next room in the morning and after 12am

my daughter and there was like 20 or so people obviously from same family screaming obnoxiously kids running

the pool was fun for the kids. front desk and cleaning staff was friendly.

they had a laundry room, which came in handy

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

only one washing machine in laundry room for the entire building

laundry room

laundry, ice machine, and gym closed(water damage) or broken

concerning the staff, the property, and facilities (room, pool, laundry room, fitness room

1 laundry area - with a small washer + small dryer

to find place, with good parking and a good sized room

they have parking

gym needs to be updated! major upgrade

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

no laundry facilities

decent gym

just didn't like i was not offered breakfast.

the ac and wifi didn t work

no laundry service.

guest laundry

brand new perfect modern hotel. well equipped gym. nice restourant.

is evening entertainment next to the hotel s bar and because i was on the second floor, just above this area

a group sitting at the bar and when i got off the elevator on my floor

me room next to laundry room and did not change it for the next day

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

the laundry room was a great addition

had to go to the laundry room and pick them up ourselves

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

ordinary breakfast, the laundry is a little bit dirty.

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

staff did not tell me about the laundry, which would have been useful

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

no late check out was available

i loved the kitchen in my room, as well, with good dishes and glassware, espresso machine

the gym was extremely well-equipped

the fridge and microwave, not to mention ample desk space and coffee table - and the guest laundry

handy on-site laundry facility

was a guest laundry which was useful

onsite laundry is a great ammenity

and spacious room, inviting and relaxing lobby, and convenient laundry facility

this time, the breakfast was so good, and the bar was open late--both good for me, since i arrived late, and

i didn't try the food, but i stopped by the bar for a post-run beer and later for a nightcap

parking was great as well as the location

easy parking, lovely staff, very comfortable

appreciated the many, many ev chargers in the parking area

the gym is small and not well equipped.

had trouble with the wifi, it just wasn t very good, i ended up using my data/hotspot most of the time

great size room the lobby, restaurant and bar area

location, staff, comfortable, clean, modern,.pet friendly.

the gym/health workout facility is subpar.

no room service; irregular laundry service

&no guest laundry

the gym was excellent

location friendly staff great room service

i missed room service- the prefix meals did not meet expectations

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

excellent laundry facilities - fast dryer which saved us hours

the employees were very helpful. there was a self laundry, with provided detergent.

noise, no extra pillows or blankets, and despite a reservation for four people (2 adults and 2 kids under 12)

the proximity to yale's gym was the biggest asset for me; however, the bistro food quality was excellent and

good laundry room

facility had guest laundry which was very helpful

the gym was horrible, it was moved next to the laundry room with a small flood style fan to circulate

breakfast options and laundry facilities

having a laundry room is a plus when traveling

coin laundry

strange parking arrangements - signage is confusing for accessing parking and hotels in this troica

we were not able to use the pools which was disappointed for the kids

no room service on sunday.

the suite was nice for 5 people swimming pool was nice for kids employees was very friendly

nice onsite self-serve laundry

breakfast is excellent!! the staff in the dining area are most helpful.

hard to find parking out front at night; however, we found parking at the adjacent sister hotel.

my baby with a birthday staycation weekend for his birthday and giving him a rest from home and kids

with a full kitchen was great

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

they have a restaurant and a bar you can buy snacks and charge it to your room contacts list.

there was something wrong with the kitchen, so we did not get the complementary breakfast

cute little bar with food.

no laundry bag available

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

no dinner buffet. more onsite laundry machines.

my kids looking forward to go back

wait for breakfast was horrible

kids playing hockey in hall until 945 on first night

pool was chilly.

poor wifi service

indoor pool and plenty of parking. located near good restaurants.

2 small children and grandparents enjoyed the pool time!!!

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

very good location and the laundry room and rooms with kitchenette are convenient

shuttle was late even though i made an appointment at 0830, they did not pick me up until 0850

the bar has tasty hot foods and snacks in the evening

carpet were s little dirty, needs shampoo, the outside of the kitchen cabinets needed cleaning

no laundry soap for sale in laundry room!

the guest laundry was not working

they need more parking.

the bed was very comfortable and the room was clean. the wifi was good.

kids love the outdoor pool

we had to wash our laundry and they had a coin service which we did not find at any other hotel we stayed at

there was a laundry room alongside having a mini fridge and microwave in your room

the hotel had laundry as well, which was great after two weeks on the road

they searched the room twice and went through the laundry by hand to help me find it

hear other people having sex in the next room , i understand it's nature but i do have young kids that hurd

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

pool was closed, which was the full reason i chose to stay 2 nights (so my family could swim

basketball court & sidewalks all around), breakfast included, room amenities (useful stocked kitchen)

i didn't like the fact that i had to pay 100.00 dollars for my pet until i got to the hotel.

the room was clean, the staff were friendly, and most of all, the breakfast was so delicious

every one was friendly and helpful. breakfast is excellent with several choices. thank you.

the wifi was on and off, poor reception

good breakfast! lots of options, hot food, good tea and coffee.

loved that handicap parking was available

the wifi connection was almost non existant

i asked when i checked in was and told none were available, but the parking lot was virtually empty

i got a non-smoking room that smelled of smoke

the wifi didn t work either which was great

wifi didn t reach room appropriately.

breakfast was very good

breakfast and location

the bar and restaurant are open only wed to sunday. i was there on a tuesday night.

there later at night (like 11pm tired after a long trip) and the wifi password didn t work and no one had been

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely

- how come they don t have laundry room in the property

no laundry facilities on site

atmosphere, the staff, the cost, the parking, the breakfast, i would go there again & again

parking

inconvenience of construction going on. no gym facilities

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

in parking lot

lack of parking

any parking

breakfast could use some help.

beds were super comfortable. convenient along the highway, and parking lot was well lit.

i loved the fact that there was a resturant and bar right in the hotel

we came back from a wedding right after the bar was closing and the lady who was covering for the bartender

no restaurant - just bar food.

and a restaurant bar onsite, with reliable food

location, kitchener, laundry facilities and staff

breakfast was great

pool was a bit cool, and loud

parking was easy, as was the checkin and check out processes

breakfast had many options, the staff were great, and they hustled, my only advice is to work on

convenient, coin-op guest laundry

a little noisy with kids running upstairs and up and down the hallway

friendly staff, good breakfast which the kids enjoyed

also, even though we got the last room there were plenty of parking spots left

parking free breakfast handicap room and bathroom layout was good - rm #211 nice landscaping in

carpets were clean, the gym was newly renovated and nice; it felt clean

the bar closes 10pmud83dude15

kids were running the hallways and outside of our ground floor room and were very loud, but that's

had a family medical emergency and they gave use late check out upon request

there were kids running in the halls banging on doors

location, excellent workout facility, and they served breakfast on site (extra charge), however very convenient

pools are family friendly

the parking is crowed; the bed is a little small

heritage is one stop shopping for hotels spa, tavern, golf course, fire places they out the

there was a friendly raccoon checking out the garage at the pool