and the pool was great

there could also have been more light near the dining area as i got room service

not enough handicap parking and not close to entrance.

tough parking

we went out for breakfast.

i loved the pool it keeps the kids entertained, the restaurant was perfect and how they have room

i did use room service for one meal and the service and food was good

excellent parking areas, even after large snowfall

parking

tv, wifi, and phone were all in some state of disrepair, and the staff's solution was to give us a

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

there was a refrigerator as well as wifi

clean room, good parking, nice breakfast.

cable tv did stations we wanted to watch, could not get on wifi. no microwave in room.

pet friendly

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

laundry facilities

laundry room was clean

they have laundry room

i had an over all good experience with my husband while we just tried to get a way from our kids for little

i was a little disappointed that there was no laundry facility on site

was no comforter, no extra towels (i asked about both and she even took me into their laundry facility to show

no laundry (despite advertising on booking

also there was no gym as advertised

the room was nice and breakfast in the morning was great

not laundry facility

great location close to highway. nice restaurants across the street and mini golf next door

pretty good and its in a pretty good location, close to downtown danbury and had a laser tag/mini-golf place in

right off the highway plenty of parking friendly staff

was very large and roomy very clean staff was friendly fridge all around a excellent place also breakfast was

laundry in premises

location for where we needed to travel to, rooms clean and comfortable, laundry facilities and small pool

have a change machine in laundry room for doing laundry for guests

the waffles and the breakfast was outstanding loved we could do our laundry on site and house keeping was great

failing which i had to change a couple times over a 2 night stay it wouldn t allow me access to laundry or

the breakfast was exceptional

the gym was clean and practical but no leg machines

they gave up a late check out and was very welcoming

clean and we really enjoyed the pool

room was clean, free breakfast was good, location perfect for a quick stay while travelling

to have my laundry

breakfast was quick, good quality

bistro's prices very high 25.00 for breakfast. two omelets coffee's and small oj.

they made sure that everything was taken care of for me as i was traveling with a new rescue pet, checked in

breakfast was ok

the garage outside is full of cigarette butts and the laundry is no longer available

had a laundry

the garage outside is full of cigarette butts and the laundry is no longer available

extremely messy ,unclean rooms dirty bedsheets , dirty laundry , stale food at the breakfast table 'will never

water was wsrm not hot for shower...$25 pet fee..

it does depend on how the customer above you heavy walks :-) spa is in another house

the great room at the spa building is not to be missed

outdoor dining, incredible staff, comfortable room, spa treatments and poolside cocktails all made for an

that full room service could be accommodated instead of using take out containers and single use cutlery

staff are lovely, spa is amazing

no dinner buffet. more onsite laundry machines.

no laundry bag available

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

my room was not clean by room service

nice breakfast bars with everything you can think of for breakfast

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

this place was great! comfy rooms, spa and pool, great breakfast! no complaints at all :)

ordered breakfast the first morning but had to ask the front desk clerk to get somebody from the kitchen to

recognized me as a repeat stay, but my room was steps off the lobby in a pretty high traffic area wifi wasn

car got keyed in the back parking lot

parking and lorby

indoor pool and plenty of parking. located near good restaurants.

when we got back from the wedding we attended, there were no parking spots at all, had to park in the fire lane

parking was close to hotel & parkway

very good location and the laundry room and rooms with kitchenette are convenient

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

i wish the pool was open later and the breakfast was longer

the bar has tasty hot foods and snacks in the evening

breakfast, strength of wifi

wifi was shaky -- it kept going in and out

wifi was nearly non existant unless sat outside in the cold... still very slow

wifi wasn't working and the front desk wouldn't fix it

free breakfast pool gym coin laundry drop off dry cleaning grocery shopping

we were also disappointed that the pool was closed

quality breakfast and evening snacks

that iwas able to get a parking close to the front door lobby.

a lot of permanent residents gives it apartment building vibe lots of kids at breakfast lots of kids in the

breakfast options and laundry facilities

good laundry room

the gym was horrible, it was moved next to the laundry room with a small flood style fan to circulate

the laundry facilities were clean 2 reg washers & dryers

facility had guest laundry which was very helpful

this location has pleanty of parking, gym and a laundry room, which makes things very convenient

the bed was very comfortable. the laundry facility and business center were an added bonus.

complimentary laundry on site was an added plus

you could keep quarters for laundry at the front desk, like at the laundromat/s

the reception area is nice and they have a free laundry for you to use.

no laundry soap for sale in laundry room!

the guest laundry was not working

no room service or restaurant open

the bar staff no attention to detail, very slow

i had mentioned that me and my husband were here on a little getaway for our anniversary, no kids

excellent laundry facilities - fast dryer which saved us hours

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

the employees were very helpful. there was a self laundry, with provided detergent.

no bar no restaurant

also, the second day i asked for (prepaid) breakfast

no laundry service.

guest laundry

the staff are incredibly friendly and helpful, it was a beautiful room, the service at the bar was really good

was amazing staff were respectful they had live music on some nights, the gym looks modern and everything is

the staff, breakfast and night bar were all wonderful.

the staffs were really nice. laundry on site. room was spacious and clean.

we thought the pool was inside, so we were unable to use pool due the time of year

clean room, lots of hot water, good breakfast.....

wish the pool was indoors

the wifi wasn t working

location, bar atmosphere, food, pet friendly.

travelling with kids we rely on having a fridge for drinks and snacks

i still can t figure out if they offer room service.

valet parking, lovely large room with comfortable beds and large work space, quick and delicious room service

location, staff, comfortable, clean, modern,.pet friendly.

staff did not tell me about the laundry, which would have been useful

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

shower room is nice, having small kitchen is so convenient for us

hotel manager thomas sullivan placed some gummie bears and snacks for my kids on the dresser when he heard we

no late check out was available

the hallways were not air-conditioned and i was across the hall from the laundry room

pool closes to early

the paths out the doors to cars should be shoveled before a path to the pool

construction going on in the front drive/parking area

cleanliness, location. food available on site. bar. pool

out of laundry detergent to purchase

needed to use the washer/dryer, but had to run my son s laundry twice bc the machines didn t work well

and helpful staff laundry facilities on site that actually work great breakfast and breakfast area convenient

laundry room very clean

the breakfast area was small and a bit crowded

the dryer in guest laundry room was not working.

kids running and screaming in the hallway and the next room in the morning and after 12am

myself and my kids planned a 2 night stay, so i had food for them to eat for the entire time

myself and my kids planned a 2 night stay, so i had food for them to eat for the entire time

pet friendly, cleanliness, breakfast, and friendly staff

onsite laundry is a great ammenity

it was a huge bonus for us that there was a guest laundry

the fridge and microwave, not to mention ample desk space and coffee table - and the guest laundry

guest laundry room works pretty well

customers can do laundry juat at 7 floor that's so thoughtful

no room service; irregular laundry service

&no guest laundry

events like this, with kids of this age, would be better suited to a different hotel

constant noise from the street below throughout the whole night, loud motorcycles, car radios, kids riding

the staff was very nice. great gym!

think it is the first hotel i have been at where the bathroom laundry did not include a wash cloth

really thought i saw that the hotel had room service when i was booking it

no cups in the gym to get water

very safe and secure, well-lit parking, close to interstate and restaurants

they were also very pet friendly (we had our bully with us) and they made him feel just as welcomed

me room next to laundry room and did not change it for the next day

had to go to the laundry room and pick them up ourselves

the laundry room was a great addition

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

nice pool, gym & laundry

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

i liked that there is a laundry room for guests, spa, pool and basketball courts

everything is very clean and the room are spacious . the pool and hot tub wonderful

there was a microwave in the room, and laundry bags.

the pool was fantastic, my kids adored it

only for the pool to have the pool not open was such a nightmare and ruined the trip with the kids

considering covid time, breakfast was good and kids like their complimentary snacks

very clean and great parking

concerning the staff, the property, and facilities (room, pool, laundry room, fitness room

1 laundry area - with a small washer + small dryer

free parking, good food and friendly people

nice pool area. the facility didnt smell of chlorine. excellent front desk staff.

and modern has an indoor pool and workout gym

they had a laundry room, which came in handy

laundry room

laundry, ice machine, and gym closed(water damage) or broken

only one washing machine in laundry room for the entire building

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

no laundry facilities

the couch was very warn, uncomfortable and had pet hairs on it

breakfast was fantastic loved having the gym and jacuzzi. location was convenient.

the cleanliness..the breakfast..the staff

kids looked forward to this and wasn't super fun

breakfast was very nice, with several healthy options, plus a mini waffle maker for the kids.

room was clean and well stocked, a few things were miasing from the kitchen but had a great stay over

had a large burn hole in the coffee table, gas fireplace didnt work

the cleanliness, the friendly staff, the breakfast and the location with all excellent

nice onsite self-serve laundry

the breakfast was good.

i would just say the size of the swimming pool could be a concern if you came with a large party

i enjoyed the gym and room, but the bed was not as comfortable as i expected

breakfast area a little small.

coin laundry

nice breakfast, nice treats and coffee in the lobby, convenient location and parking

i appreciated the free parking

the suite was nice for 5 people swimming pool was nice for kids employees was very friendly

the breakfast was good

safe for a city location from the moment i parked my car in the well lit parking lot

small but nice bar and restaurant

easy parking, lovely staff, very comfortable

but nice amenities, restaurant was really good, gym was clean and modern, water refill stations for cold/sparkling

the room was great, the bar was very hospitable, breakfast was ok

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

ordinary breakfast, the laundry is a little bit dirty.

laundry room exceptionally clean

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

the pool and gym were very clean

of people in the gym not following the mask regulation

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

large common area. new clean gym equipment.

were there during a snow storm, so i loved the fact that they had a restaurant and a bar in the hotel

breakfast was not included.

bugs, laundry was dingy, called about a bug being in bed

was pretty good no complaints about the hotel, it was clean, easy to get to and had lots of parking

good location ! great bar and restaurant !

facilities pool and gym was safe

also, there is a shuttle that will take you anywhere within a 5 mile radius

they searched the room twice and went through the laundry by hand to help me find it

the hotel had laundry as well, which was great after two weeks on the road

we had to wash our laundry and they had a coin service which we did not find at any other hotel we stayed at

there was a laundry room alongside having a mini fridge and microwave in your room

i guess cause they saw a young looking woman with kids they thought “oh she must be dumb

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

parking in the back, made unloading second floor easier

enforce the mandate wearing of the masks inside wasn't being cleaned after the large groups of kids where in

breakfast was really good