wifi signal did not reach to our room (but did work in other rooms).

free street parking nearby

good location, parking is close to the hotel

com platform - parking is on the same street in designated places, or just around the corner

maybe just one thing, i thought the hotel had a parking space but it hasn't

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

smoke on-road parking

there was a seating area at the reception, but not really a bar where you could have some drinks during the

the spa was fantastic

the wifi could have been better but not a big deal.

there was reserved parking available right out front

there is also a big parking lot

good parking

nothing really. swimming pool would be a nice touch.

the pool was out of order - i was very disappointed on this

location was impressive. plenty of parking.

spa could open a little later

spa and pool facility is incredible

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

would have been nice to have more vegan options at breakfast

a fine complete breakfast and nice staff

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

breakfast was ok but can be improved. air conditioning system needs to be renewed.

nice spa pool

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

wifi didn't work for my computer (it did work for my mobile phone

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

nice owner, outstanding breakfast and best cafe con leche

parking was also easy on the road outside the hotel, we could always find a space

breakfast was very good with plenty to choose from

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

hotel is small but with large rooms, invidual verandas, a lovely large pool area and extremely friendly and

nice swimming pool

wonderful view and amazing building, nothing like other hotels. warm owners, tasty breakfast

was ok swimming pool area excellent hotel location fantastic, peaceful, quiet

the pool (even if not very big) with amazing view on the teide

it ia a bit expensive considering that the pool and sauna area was closed.

the gym is lackluster, but as to be expected for a hotel gym.

private parking available

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs

it reminded us of albergues for pilgrims on the camino de santiago, but with perfectly clean kitchen :) it is

whilst rooms were a little functional, (could have done with pool towels and hairdryer), the place was beautifully

swimming pool is not a swimming pool it's really tiny

access to kitchen

rooms. pool. view. villa

place has parking space too

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

parking

the parking was available

there is a parking inside the house

great breakfast and swimming pool area

classical music from the kitchen playing from early morning till late night

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

room, grounds and pool are beautiful

are friendly and welcoming, and the hotel is very convenient if you rent a car, with plenty of parking spaces

safe use - extra daily payment, wifi - extra daily payment, toilet roll - go buy yer own rolls if ye run short

wifi is in small lobby area only

the room smelled of cigarette. shame they make you pay for the wifi ...

there is no wifi in the rooms, only in the lobby downstairs

wifi didn t work in our room. the room was very basic.

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

we loved the mini golf which was free and good fun

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

(but it shut at 5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis,

pool bar staff are friendly and a good laugh.

strong wifi

they even volunteered to give me a late check out since it was after 2am when i arrived

all tv programmes in spanish. wifi connection a bit hit and miss.

the location is perfect and the wifi.

wifi was not protected

casa oroteanda is a very comfortable house with a beautiful pool and garden

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

the garden and the pool were great. daniellla was very nice and helpful.

swimming pool was a bit cold but i guess during the summer time would be perfect

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

great pool area, bar access

had the most amazing time, great facilities, lots to do (pool tables, 3 pools, jacuzzi)

very family oriented lots off things for kids to do staff were very friendly

the gym equipment needs some maintenance

very family oriented lots off things for kids to do staff were very friendly

there was a fully stacked bar and a nespresso coffee machine too, except for milk everything was there:) the

excellent breakfast and room service

there is also a sister hotel close by and you re allowed to use facilities like the pool, gym and even the

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant

the villas have a fully equipped and good kitchen

the smell from the laundry cloths dryer on my balcony in room 1115.

lots of choice for the breakfast buffet

could be described in its best scenario as a big, old-style, 4 stars hotel with minimum room service and no

the parking in the hotel is very convenient too

perhaps the gym could have had better equipment, such as a squat rack and a better bench for bench pressing

they send laundry out and i knew to kiss it goodbye then

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

could improve spa (very small)

pools were always a nice temperature, the kids pool was really warm

deep pool for kids but lots of activities

laundry service

it is 15 minutes to beaches pool is not very big but we did not go to

pool was perfect, plenty of sun loungers

booking- reception gave us free invites for dinner in one of the restaurants near the kids' club

they are from a pumping machine - description on booking mentions room service, when we called the reception

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

only thing i can think of, is the minimum spending of 15 euros for room service dining or breakfast

we had a 2 bed villa with pool and it was great to just relax and it be quiet

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

a rich breakfast with a wonderful view

the waiting staff and bar staff were very friendly, helpful and attentive

cosy and luxurious at the same time, nice pool area, delicious breakfast, good location near the duque

the best thing about the hotel is the adult environment especially the pool area

time in adults only accommodation , we really enjoyed the peace during pool time, breakfast time, we have

maybe better gym

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

our suite is spacious and equipped with everything necessary for family holidays with kids

if i didn't have the kids with me, it wouldn't have been a big deal

outdoor music on ground floor bar / pool area (cheesy and takes away from fantastic atmosphere)

the food, be it breakfast, lunch, dinner or room service was first class

we had a villa with a private pool and it was amazing - it is very private and would recommend it if you want

we had an issue with booking golf which caused a lot of stress and the concierge were not particularly helpful

room service was very nice and had really good food with good selections

the price of the laundry was every expense after the price we paid for a upgraded room

kids' room is great for parents to have spare time

whoever owns the hotel put a lot of thought into the layout theres plenty for children to do,kids clubs fantastic

they are reinsured and prohibit children below 120cm from using the water park

acua gym was fun, plenty of sun beds, resturant by the pool for dinner vas very good

gym could use an upgrade, but i considered that a minor issue

good breakfast, nice pool area. big rooms. location is good. parking in hotel garage.

think you should have smoking areas round the pool

breakfast was such a selection and really tasty

beautiful bar and pool.

refurbished and looks good the pool area and staff are great

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

however the staff at breakfast could be a lot more attentive i think

the staff was vigilant and very responsive and the breakfast was absolutely

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over

good location. clean and relatively new furniture. good breakfast buffet. nice gym.

ugh the adult pool which is not very big was filled with unsupervised kids and adults throwing balls and blow

first couple of days, then when we seen the all-inclusive icecream they didn't want to give the kids it crisps

selection for breakfast, a gym with basic equipmenvarthe swimming pools were nice, location is perfect, close

all inclusive was a dream we had drinks buy the pool most days

the gym is very well equipped and clean

bad wifi

parking was free, no weird pressures to tip or not to tip, no hidden fees for room service or wifi - this hotel

live music in restaurant and bar (with impressive sun set view)

buffet lovely pool and loungers great free entertainment from activities team good onsite gym comfortable large

laundry got lost, and took 6 days to get back to us

wifi excellent

- i experienced some issues with internet reception when at the pool area

lack of waiters around pool area. slow wifi

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

gym was very small, could have been bigger with more equipment and kettlebells for example

was perfect and there were some lovely extras , treats when you were laying near the pool, extra pool towels

room service whilst on all inclusive was 87 euro for breakfast!

best buffet food i've ever eaten bar none

the pool near the gym is heated very much, so even when (if that would happen) it rains a bit it stays like a

garden, the plants, the pools, the breakfast

perfect location,beach , fresh water kids pool, nice breakfast.

it was perfect, the rooms, staff, pool area and restaurants were amazing

lots of pretty corners and areas to relax, tropical plants, a few swimming pools - we particularly liked the

floor tiles literally falling to pieces and maybe that was offered to us because we came with a pet

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

over priced for what you get, poor wifi, over priced mini bar this should be included in room price for price

loved the pool, spa and bar to watch the sunset

food could have been better in buffet restaurant and room service.

the little things they do like when they see you leaving your room and offering you a lift in the golf cart to

water in swimming pool wasn't warm, especially for kids.

few menu options for lunch and dinner. no room service. minibar empty.

spa was great, entertainment was really good.

from the corridor or other rooms (every early morning we've heard screaming children or talking room service

the gym is limited in accessoires, which is usual for hotels

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

of the bars you had to use a room card thing to purchase at the bar with the card attached to the room

the kids pool area is especially great for families visiting with kids

good room, beautiful view with pool, rich breakfast

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

the indoor pool and spa was closed and that was the main reason for booking that hotel.

gym had a good range of basic machines

wifi

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

lovely pool area, lovely spaces beautifully decorated

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

my son who is 18 months old had the time of his life: lots of activities for him at the swimming pool and he

booking the hotel with booking for 2 adults and 3 kids

they played well with kids and are great for people with kids

the lunch snack bar section has nice, fast and affordable food

demographic was particularly older maybe inevitable in an adults only hotel in november

pool was beyond amazing

we got the junior suite which was served by a vip section with separate pool, free drinks and snacks

that it was 'adults only' which made it so relaxing by the swimming pool

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

cons: it s hard to come up with anything, but if being picky, a better children s pool area with a slide

had a gym if required and there was entertaiment every

location of the hotel is very good the wifi was very quick

staff, drinks, pool, lunch, breakfast

very good breakfast and dinner

direct cellar access to the golf course with the hotel's own buggies and locker rooms for your golf clubs

the mini-bar always stocked up with a wide selection

comfortable rooms, beautiful breakfast on the terrace and a top class restaurant

there s nothing like an indoor pool or extensive facilities

paying for parking...wifi was variable

45 euro (+ optional service charge) if you sat at the same bar the drinks were being made at for the pool servers

we were unaware that parking inside the hotel was free, which was a bit of a missed opportunity

gym needs updating - no music and very inadequate air conditioning

hotel staff and spa exceeded our expectations

laundry service was not gut (left stains)

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

could not borrow an iron to use in room had to use laundry service

great entertainment for kids

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the

excellent breakfast, service, views i loved everything.

, no control on kids jumping in the swimming-pools the all day long , not enough fireplaces on the evening

for instance we had to go downstairs and buy water from the bar and after 12 pm, even then bar was closed

shallow pool which i assumed was for kids, is apparently where kids are not allowed to play with floats or any

little english tv, drinks and food at pool bar quite expensive , for example cheese and ham toastie 7-50

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

we had a relaxing afternoon in the spa and wellness centre

the ladies in kids club were really excellent so kind and caring towards our kids

kids pool area had lots of unfinished and cracked tile edges around the walkways

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

a bit more options for kids,like a playground with swings,slides etc

there is a nice pool area for children different ages

in addition we also were very impressed when the hotel staff were looking after kids, babies

comfortable hotel, great pool, gym

we also preferred the kitchenette and laundry facility provided in the room

other half would have liked the ice cream bar open earlier, but that is literally the only complaint this place

room service food (except for the caesar salad) could have been better

speedy wifi

the rooftop restaurant is a five star dining experience, and the rooftop bar is a must

just breakfast and i ask late check out and hotel help me with this.

best pina coladas in the sunset bar

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

the heated pool is really nice and great for toddlers and kids

by the pool was slow and unreliable

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

the laundry was good

great villa, atmosphere, parking, and location. laundry service available.

the hotel has its own mini market and laundry facilities

was great only thing was golf course was next too the room and one morning we heard the loud lawn mower early

it was impossible to stay in bar at night so we had to leave hotel as we felt very

was poor not a lot of choice only 1 smoking area and u have to pay for drinks if not superior and pay for kettle

the roof top pool has gone!

pool was heated, rooms were clean, great mini disco and entertainment every night, good location,

) loud crazy kids in the +18 pool area

laundry, pool, spa, very basic gym, 24 hour reception, etc

poor wifi, half an hour walking from troya beach

the breakfast was fantastic

we used the gym several times during our stay which was adequately fitted out, again kept very tidy and clean

there is a hookah lounge, smoke cafe , supermarkets , japanese restaurant , water park and much more very close

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

laundry service -ironing only on express service took about 30 hours to return and we were checking

gym very old and broken

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

big hotel , a lot of space - use some of the space to make it more trendy for yonger adults, eks lounge music

outside my room was very noisy. a van came early morning and would load up laundry

room service was poor, they bringed my laundry clothes after 3 days

staff, the food, the bath, everything was very clean and nice to have a late check out breakfast and the fresh

really enjoy the room and the pool and entertainment was great

good size bedroom (4th floor) for 2 adults

all entertainment was directed towards that age group, bingo every night etc very few teens and kids, might be

the pool was nice, the sport activity they were conducting was funny as well

the staff super nice the room, big and confortable the gym the bar the pool

breakfast , pool, staff

also the breakfast was amazing, so many options and generally it was delicious, the pool bar served the best

no iron but hotel provided a laundry service at an extortionate price

the pool area

the water from the swimming pool was too cold.

can t use the fridge if you haven t ordered mini bar

80m to kids

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

my request for an iron was declined and i was told to use the laundry service

brilliant location very clean friendly staff fantastic spa and pool areas loved it

we couldn’t use the kids play area because it was for kids from 4 yo and always closed the indoor pool was

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

we had half board included in the room rate (breakfast-water, coffee, tea, fresh juices included and dinner-no

great but breakfast could have had something green in colour to make it a little more fresh

we were able to pick up wifi throughout the resort and the quality was good enough for us to have video calls

the hotel has a gym, sport courts, a souvenir shop, pool bars - 3 euro for a glass of wine, 6 euro for a cocktail

if you didn t secure one by 7:55am, there was no shade round the pool all day, so i ended up having to buy

hotel full of people, problem with bed near swiming pool

nice food great bar facilities and pool areas lovely

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

heated pool, great for kids

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

breakfast buffet was great

breakfast was good too

breakfast was great

spa and rest of pools to be open especially when hot outside

laundry at the facility was a plus

the laundry room was adjacent to toilets

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

staff, food, location, wifi, the rooms. self service laundry.

and bars in very close proximity, yet is a very peaceful place, perfect for families with small kids or anyone

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

self service laundry

wifi is almost non existent

was upgraded to another room with extra space, wifi was working after repair, everything was inexpensive and

like to be productive so and continue my sports so main reason i went here was because they had a gym and spa,

there's no pool bar but they come around taking orders to drop you up drinks

fresh cooked breakfast, great. staff very good.

the time the pool closed & there was no bar.

it would be an asset to have a bar of some sort .

the breakfast is excellent lots of choice and very fresh

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

the vast majority of guests were retired british people who queued for the pool from 9am!

breakfast was great with a good selection of food available

book a treatment at the spa after trying a few times so i just left it in the end

public laundry 5 minutes walk

the breakfast was very tasty. a good choice and plenty to choose from.

the room , the service, the massage, the garden, the swimming pool, the location, the staff etc

wifi not great often wouldn t work as we are eu residents and could use data roaming without

bar service very slow at times- wifi very poor in rooms.

2 lovely swimming pools and a spa pool

breakfast buffet with everything that you could want

food, plants (inside and around the hotel), spa and location.

the breakfast & dinner buffet.

breakfast was good loads of choice and even when we went late they were still bringing out fresh

internet not free the fee is 2 euros no iron or iron board & they don t have laundry services

the information on welcome pdf had incorrect times on room service and said room service menu didn't have any

com confirmed this hotel as vincci golf tenerife

good choice for breakfast with omelettes cooked to order

the hotel is located in a very beautiful golf area, quiet and close to the airport

the room on the 7th floor above the laundry was very noisy 24 hours a day.

only negative i would say is that the wifi was inconsistent and there weren t many plugs in the room to charge

we opted for half board and had breakfast and dinner - i cannot fault it at all

the hotel itself, room, lobby area, gym, cafe were spotless and really looked after

wifi was great, even reached the pool

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

pool side bar but nothing said regarding bring your own drinks in

the pool parties on the terrace

no bar or music around the pool

4 stars hotel and very bad wifi !!

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the laundry room is nothing special and could be cleaner and upgraded

we loved the area, very nice to stay there with kids.

the kitchen of the bungalow was very old and broken. the food is more

bungalows are nicely renovated with new furniture, only kitchenete is old and upgrade is needed

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

personally would have liked something a bit quieter in the shared areas like the pool areas, the sandy beach

was coold ,shower in room was broken , not pet friendly ,if ask fro satying 1 night 40 eur and 100 eur for

we stayed on bed & breakfast basis & we were very impressed with the quality & choice of food

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

kids loved it and so did we, we will be

laura at the gym and the pool was wery ceerful and professional

the gym was not equipped and did not even have a single dumbbell.

a very nice bar and a couple of nice restaurants too

i have also used the express laundry service which was done in less than a day and result was good

the mini bar availability with no extra charges

loved yoga by the infinity pool looking at the ocean each day, and the gym

staff especially martin from activities team who adapted the pool dance/gym for our son and played is choice of

it start this late before in any hotel i've previously stayed in and not much good when your on a golf tour and

laundry on site

the room service was great and friendly

pool area was gorgeous

the cleaning team provided high standard room service and were extremely professional

some hotel too) which was quite loud but this is something that is not dependent on amarilla golf residences

a laundry room for guests to use would be a

the spa was also closed on our trip and the towel system at the pool could be better

heated jacuzzi pool was great, gym and spa also good

the spa and the cocktails at the pool bar

poor wifi

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

long staying families should note, there is no self-laundry in the hotel

great views from our room and every restaurant, and even from the pools

breakfast was fresh, tasty, and a perfect start to the day

the staff, the excrusion office, the bars, the evening entertainment but more than anything: the kids club and

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

b'fast and lunch choice selection,helpfulness of reception and room service staff.

gym wasn t so good

the daily room service was impeccable, and the housekeeping staff were absolutely perfect - kind, helpful,

safe, minibar and wifi are extra

good choice at breakfast with daily changes to the selection

recommended for family with kids

recommended for family with kids

there was free parking place ad wifi

salad bar was good but sometimes they sneaked meat into things

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

gym was from the 90 s and seriously a let down

only hard to book asian or italian restaurant hotel offers fitness and yoga classes good wifi in hotel (everywhere

they have great animations all day long, which is good to keep adults as well as kids busy

gym, facilities could be better for those who like to workout in a gym as not many machines or free

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

delicious breakfast with live piano music , parking availability for rented car or scooter, kids club and many

location so clean, breakfast was lovely the staff were so helpful 24 hour room service was delicious

excellent location, great breakfast, free parking, superb coffee and wifi

also very close to bar and restaurants

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

good, didn't replenish laundry bags in the room after use

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

kids club staff were excellent - took care of the kids (5 & 8 yrs) all day and they loved it

plenty of things to keep kids entertained

spa treatment was class

the pool area and garden was really relaxing and beautiful

appreciated the prompt room service and sangrias

breakfast could have been better, but ok giving the pandemic they are operating in

bar staff were fabulous

gym close too early, i.e. at 7pm.

could have done with a better snack menu at the pool bar

the hotel is amazing, pool area is excellent, especially for adults

the gym only opens at 9 am. it would be good if it opened a little earlier.

i wish there was free wifi throughout the property

breakfast was generous

all other staff are fantastic, especially the bar

adults only

spa & pool are fabulous, water in pool is warm

pool for an adult hotel opened only at 10:00 till 18:00, i would have let the guests, only adults,

very friendly and helpful staff, good breakfast

excellent breakfast

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

they said wifi works only near lobby,

, good breakfast , the staff both reception and cleaning very good friendly and fun bike locker , bar and tapas

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

actually there's really nothing to complain about.. maybe wifi: works only on 1st and 2nd floor.

wifi exceptional (>75mb/s)

kitchen is a bit small for so many people. wifi is a bit weak in the upper floor.

staff and people who stayed there were very nice, wifi was good, hostel is also spacious and in a great