white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

wonderful modern suites, the sublime restaurants, the infinity pool, the amazing views, the outstanding service

the bar (and pool) at the top of the hotel is amazing; just wonderful to sit there with a gin and tonic

suits, facilities, breakfast,staff- all exceeded our expectations and was just perfect

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

laundry service was not gut (left stains)

could not borrow an iron to use in room had to use laundry service

pool, lots if loungers, piano bar entertainment was excellent, aqua aerobics classes great choice

breakfast offered a good variety of fresh and tasty options, and the facilities, including the gym and pool,

we also preferred the kitchenette and laundry facility provided in the room

but whenever we asked for that, they never brought it, and we had to order from the room service, and they

could have done with a rower in the gym (but i'm being picky!)

gym and all the various classes were top quality

were some renovations (painting works) in the area of adults only rooms as well as close to the area of

one small point would be to suggest staff retraining occasionally - in some areas, noteably the bars, some of

free parking inside the hotel

the breakfast experience was also very impressive, especially with how busy the restaurant was at

spa and pool area and closeness to la caleta.

kids under 16 were not allowed in the jacuzzi.

gym was disappointing - old kit.

a tv in bar to watch football.. supply water with dinner

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

well situated , free parking , nice heated swimming pools , no pressure on closing hours of the pool , relaxing

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

at the end everything was perfect there i met anka from the pool bar who was so friendly and helpful, at the

swimming pool a bit cold. shame it wasn t heated.

wish there would be better and wider choice of sparkling wines in bar menu, especially for new year s eve

also, using wifi can be complicated if you use more than 2 devices per room since you have to log out on one

the breakfast buffet is the best we've ever seen, and the terrace outside is a fabulous place to start

the room service was not consistent

beautiful gym overlooking the ocean

the tv and mini bar section furniture is beautiful

you can leave the rented car in the parking of the hotel for free

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

loved the pool, spa and bar to watch the sunset

golf services very poor

staff, breakfast, room - everything was just perfect

liked everything about this hotel: free parking, huge room, view of the ocean and the pools area, the heated

room service 24/24 was fantastic.

more kids activities didn t like the no inflatable rule in the pools

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

breakfast was great, and the breakfast room felt like a movie-set, just gorgeous

super interactive with the kids

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

breakfast in our room was brilliant, and having a private swimming pool was fantastic.

made reservation with private pool

two dorms and one kitchen / living was great very clean privat terasse free parking

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

opening hours of the restaurants or room service could be extended given that there aren t any restaurants in

views from the glass balcony in bar & reception was beautiful especially in the evening

hotel with nice kids pool and a huge regular pool

i found the pool side food really excellent but the room service food seemed to more emphasize quantity over

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

the entertainment staff kept the kids and adults occupied all day and most the the evening

kids club only actually runs from 10

excellent buffet breakfast and dinner

the infinity pool was not ideally clean and the theme restaurants' experience was quite poor.

wonderful breakfast

villa with spacious rooms and beautiful terrace with private pool

fault if i had to find one is room service should be all night

the wifi was only working inside the villa

the price of the laundry was every expense after the price we paid for a upgraded room

the gym , needs updating and more equipment

rooms were gorgeous, breakfast was amazing and there was an adults only section to sit outside

toilets in the public area should be cleaned more often. wifi in the restaurant is very weak.

the spa is great and reasonably priced

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

the breakfast was exceptional fresh and varied

special mentions to giuseppe, rafael, jose, ismael and alessandro (who showed around a 2 bedroom pool villa -

while it does have a kids club and a small kids pool within that area, i wouldn t recommend it for

we had a 2 bed villa with pool and it was great to just relax and it be quiet

the smell from the laundry cloths dryer on my balcony in room 1115.

the wifi

breakfast is very big and there is a lot of variety. parking on site. pool tables tennis court.

lots of choice for the breakfast buffet

great location great rooms pool and lobby

there are highly rated restaurants in the hotel itself and the breakfast is exceptional

stayed on my own for two nights, breakfast and dinner were lovely

beautiful setting and grounds super comfy beds power shower in our room - excellent housekeeping room service

enjoyed the location , the pool activities (love the aquabike sessions) and the entertainment at

heated pools, lovely staff, gray kids mini club, excellent buffet breakfast

have preferred somewhere outside for breakfast and you do need a car unless you want to taxi into la caleta

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

a little shuttle or golf buggy in between both hotels would be amazing

a drink after dinner in the evening which is sad as the restaurant and food is excellent and the room service

notwithstanding the hotel being five star, we found the restaurant and bar to be quite pricey and the hotel

breakfast was lovely

the pool was clean and all services were done very discreetly

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even

fantastic, a select few around the pool, no noisy music or building works or children

a proper adults only hotel

staff, excellent food, well taken care of, room cleaned several times daily, free underground parking (very

great breakfast

luckily 2 of my 4 kids are 20+ and did not come with

breakfast and evening meal was always cooked well with many choices with fish, chicken and meat on

hotel, room, balcony, pool, breakfast, restaurant, bar area, hotel decorations, location,

kids in apartment next door for hours , went to reception , they just looked at me no help at all

kids pool noisy

wifi not working, breakfast not enough coffey cups at times and the same menu each morning

was lovely and spacious, pool was great, plenty of sun loungers, the cabana bed was a great addition, plenty of

the kitchen had a microwave oven but no microwaveable dishes

free in room safe and free wifi

would love to have a bigger swimming pool on the roof, but is also very nice the one that is here

we had a late flight and can't book a late check out as room was booked for other guests but staff has

wifi connection not really reliable.

length of time to sit and enjoy the meal (3 hours for each sitting), and in between the poolside bar provided

small insects in kitchen and bathroom, although dealt with swiftly when reported

the kitchen of the pool bar was exactly above out room so no possibility to have a nap after lunch but

one group arrived late one afternoon and were making some noise at the pool but were swiftly told

for a holiday with kids

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

laundry service

room & easy pool access

the breakfast and dinner was always top notch

good gym but small

the gym facilities were being updated, it would have been courtesy to be notified.

laundry got lost, and took 6 days to get back to us

beautiful pool grounds and the snack bar there was actually tasty

rooftop pool acces restricted. small gym.

suggestion to go above and beyond - have sunscreen available at the pool area

poor communication between spa and the front desk

were only bed and breakfast but the breakfast had plenty of choice and we had lunches at the pool bar which were

gym was only open from 11:00am, some of the rooms were close to the elevators and you could hear

spa was great, entertainment was really good.

no kids

it varied and a wide selection of tasty food available excellent for children staff very pleasant wifi was much

booking the hotel with booking for 2 adults and 3 kids

hotel is amazing for families with kids

we had an excellent view from our room to the pool & sea but noticed the hogging of beds was a regular occurrence

lovely pool area, lovely spaces beautifully decorated

i loved the little touch of coming round pool with fresh fruit, also as we were in excellance room we had a

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

the hotel is very clean, there are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a

rhe buffets were very varied offering also many options for gluten free the gym was well

territory with access to a rocky beach and a pathway along the coast, nice facilities, great kids club and

the pools and activities for kids and adults were great

could have another bar open in the evening.

the spa is simply incredible, the massage is simply one of the best in life

minor things: room service food was not very good

club breakfast staff were awesome artemio from the bar was great housekeeping we re excellent would definitely

of good size with a balcony and seperate bathroom, all of which were very well maintained by the room service

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

from reception, restaurant, bar to entertainment staff were so nice and friendly

sport gym had an awful smell, the equipment is outdated and broken

very weak wifi.

pool, dinner breakfast

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

it is also great for adults as they have 2 big pools and a great bar by the pool

prestige when checking in, you get higher floor and access to lounges with lovely sunbeds, free bar and snacks

the pool bar could of stayed open a bit later.

the kids swimming pools were great for our 4 year old son

i have also used the express laundry service which was done in less than a day and result was good

the mini bar availability with no extra charges

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

breakfast & dinner options were quite good, but the lunch options could have been better

t like cocktails from pool bar filling like you drink water, completely different taste same cocktails in

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

room was spacious and stylish with great views

room service for breakfast was expensive and food not upto standard toast was like rock and beans

fantastic gym , spa facility in the building and swimming pools

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

long staying families should note, there is no self-laundry in the hotel

cleanliness and room service was superb

room service took about 45 minutes

so it feels safe to let kids run around the pools or the restaurant without worrying about outsiders

laundry service -ironing only on express service took about 30 hours to return and we were checking

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

was lovely - staff were great, especially rita on activities, dave on bar and fernando at lunch

not allowed any inflatables are on the pool

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

there are multiple pools and walking trails

in the gym are missings

amazing resort . animation team brilliant , kids club staff were brilliant thank you

they have great animations all day long, which is good to keep adults as well as kids busy

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

my request for an iron was declined and i was told to use the laundry service

kids food area had no variety

the nail in spa was really expensive and poor quality

no iron but hotel provided a laundry service at an extortionate price

had nice area for kids and one of the pools was heated during winter months (with one side being very shallow

plenty of activities for kids

lovely relaxation area and too great pools one very deep and other one suitable for all ages,kids pool on top

the room service was really good. rooms are clean, and the view is great.

room service was poor, they bringed my laundry clothes after 3 days

outside my room was very noisy. a van came early morning and would load up laundry

staff, the food, the bath, everything was very clean and nice to have a late check out breakfast and the fresh

location, friendly staff, delicious food, flexible clean service, free parking, gym (small but was never crowded

very near to the beach staff excellent breakfast delicious sitting on the balcony, looking out very

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

spa and rest of pools to be open especially when hot outside

the kids activities is fantastic

entertaiment round pool was good

also there are only few activities for little children, the kids pool is pretty basic

nice pool

good cafe bar area to

entertainment was non existent, we had 2 under 12’s and there was at least 5 kids consitantly and was told it

nice to have waiters to lead us to table, beautiful surroundings, nice to walk around the golf course our room

the hotel is pet friendly it enables me to travel with my dog.

the room on the 7th floor above the laundry was very noisy 24 hours a day.

wifi not very good but who needs wifi when you are on

brilliant especially jarvi he s been there for years and it s one of the reasons i take my 3 kids thanks

it also goes straight out to the pool area so great for the kids access in and

water to expensive at the bar !

the laundry room is nothing special and could be cleaner and upgraded

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

self & 13 family members stayed here for 10days and we had a ball very clean and loads for kids to do staff

the breakfast is always excellent both for kids and adults

gymnasium very basic

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

she allowed us to have un early check in and she gave us the perfect room

kids disco was too late. the chips at the pool bar were always underdone.

kids disco was too late. the chips at the pool bar were always underdone.

especially the spa and rooftop terrace

public laundry 5 minutes walk

the location was very good with convenient free private parking

entertainment and pool area amazing

i would single out chef david (hocus pocus) and also giorgia from the pool bar

we were not on the peak, so many parking places at the hotel's parking, also on the street

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

good, didn't replenish laundry bags in the room after use

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

facility needs updated, especially hallways and the wifi does not work in the rooms

plenty going on around pool area both during the day and in the evening

laundry, pool, spa, very basic gym, 24 hour reception, etc

poor wifi

amazing choice of foods drinks pools spa n gym

the view from both balconies and the terrace is beautiful, overlooking the golf course

only the gym was free , for the steam and any spa service you need to pay > 15 euros

the breakfast and pool area are superb.

wifi was very bad and weak

kids menu

the breakfast and pool area are superb.

with the gym as it was unusable because there wasn't any air conditioning, also outdoor gym that was

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

great villa, atmosphere, parking, and location. laundry service available.

the laundry was good

the hotel has its own mini market and laundry facilities

are terrific & maintained daily 2 pools & children's paddling pool fantastic restaurants lovely breakfast friendly

a laundry room for guests to use would be a

stunning hotel, beautiful vibes, lovely rooms and pool area

would like to have more do do for kids.

we had some roadworks throughout the day so the staff immediately upgraded us to a pool view room

lovely pool and great variety at breakfast

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

a small rooftop bar would be great during the day for those relaxing at the pool.

had to pay for wifi

not the usual tourist hotel as it is adults only

we checked in after a 4 hour flight 4 mature golfers asked where the bar was he went to a fridge at the reception

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

breakfast was brilliant and so is the location, the staff were very friendly

kids pool is also good

great breakfast options with piano playing in the background

wifi could be a little better :) dance parties at nights could attract more people.

the spa is located in a neighboring hotel with a direct access and requires an extra fee

had room service for tea due to a tummy upset the water was warm, i didn't report it until the next day

there was free parking place ad wifi

excellent location, clean, beautiful hôtel and pool, kids club a must, delicious food.

gym use is 6 extra per day and has only 1 cross trainer

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

friendly, also animation team does great job with all entertainment, loads of fun not only for kids

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

of the bars you had to use a room card thing to purchase at the bar with the card attached to the room

prices at the spa felt a touch heavy

breakfast was great, good menu to choose from and plenty of choice for something to eat.

wonderful hotel and golf course with excellent staff

quite a stuffy atmosphere, not enough bar staff so slow and long waiting times

our balcony provided us with beautiful sun-loungers and awning overlooking the pool with the coastline in the

the lack of variety of bread at breakfast

breakfast was good , only slight complaint was waiting staff at breakfast not vey

the room, a good size, spa bath and an exceptionally comfortable huge bed

plus their day spa is heaven

there didn t seem to be a toilet in a public area when in the bar or around the pool

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

pool was nice and not too cold, staff very friendly , room 811 clean big and have all the utilities

pool bar staff are friendly and a good laugh.

cold pool

we had massages in the spa and that were great and the pool bar was also quite nice

whilst no dedicated hotel parking, we did manage to park outside hotel every day without any issues at all

when we arrived, the bed was 1 double bed and we were told as it was an adults only hotel that they normally

pool / lounge area

is very quiet which is perfect if you need some rest and thanks to the fact that the hotel is adults only, you

the room is spacious with a well-equipped kitchen

excellent service in all departments comfy beds and great location great swimming pool

(c) the reception bar area seems very under-used

gym was closed throughout our visit even though there was a letter under our door telling us it was

great breakfast, super helpful staff, good location.

although our stay was short & i didn t have time to visit the gym or was able to get up to the pool before

the laundry room was adjacent to toilets

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

staff, food, location, wifi, the rooms. self service laundry.

laundry at the facility was a plus

of amenities, nice food, great entertainment both day and night, playground excellent for the kids, on duty life

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

free parking on the street (hotel parking was full)

+ bathroom with a lot of room for your stuff and with five different body care products + parking area for

had parking, was by the sea and had a small gym

staff very well organising entertainment for kids-my son loves nadia and alberto

i wish the pool times were extended so that they close at 8pm

had a lot of facilities, shops, swimming pools, bars, spa and others

swimming pools were great 4 pools to choose from , 1 was 50 metres long so you could lane swim, 2 childrens

spa services and staff were exceptional

adults only

breakfast and dinner were exceptional, the staff was really friendly and helpful

nice bar area for the evenings, sometimes with live music playing

rooms more than adequate and very clean great breakfast choice pool area big

breakfast finished at 10 which felt early gym was supposed to open at 7am - it did for first few

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

the spa was not available during our stay, which was a bit disappointing

hotel is small but with large rooms, invidual verandas, a lovely large pool area and extremely friendly and

we had dinner there and was very good, breakfast was good also, staff very gentle

great breakfast

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

there is a parking inside the house

the parking was available

place has parking space too

parking

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

indoor pool needs a little clean. mini bar empty.

wifi and television signals were very poor so take a book

very nice outdoor pool

liked the spa and bar and food

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

the rooms are really nice and practical, there is a lot to do on site (beach, pool, restaurants, gym, spa, yoga

s not the hotels fault but the amount of flies in the pool areas is incredible annoying

room service, we ordered fresh milk, tea spoons and extra pillows were always helpful

should be quicker there should always be waiters available i found myself having to go up to the bar to order

take a walk and day by the pool

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

there are also enough parking spaces and the road is good

- lovely kitchen, dining area and terrace with an excellent view

kitchen was handy and decently equipped

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

beautiful hotel with a nice garden and a large parking

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

it was disappointing that the pool was closed during our three night stay.

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

wifi is very slow

breakfast nothing special

great spa food catered well for vegetarians staff were really nice good breakfasts

would have been nice to have more vegan options at breakfast

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

the pool is not heated so the water is cold in winter but our kids enjoyed it nevertheless.

thing that we knew beforehand: the children would probably have spent even more time in the pool if it was heated

swimming pool was a bit cold but i guess during the summer time would be perfect

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

guess the pool isn't deep enough for an adult to dive in but this is trivial and a bit nit-picky considering

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

lovely garden by a small pool

parking on street.

the spa is great, with a sauna and a jacuzzi

enjoyed the relaxing spa facilities

location very good, quite location, parking close by...

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

maybe just one thing, i thought the hotel had a parking space but it hasn't

wifi signal did not reach to our room (but did work in other rooms).

no parking - but there was street parking.

wifi not working

breakfast was included and was fantastic

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

f) there was no wifi signal - wifi was advertised as available g) most of the tv channels were not available

we also used the laundry service once

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done

they offer free coffee/tea, facilities for cooking, laundry service

very affordable & convenient laundry service (3 , usable at any time)

wifi was good

we submitted 4 requests for laundry and none were completed 3

the gym and spa were also great

ok and it would have been nice to have some milk for a cup of tea in the morning, nothing that room service can

the night of my birthday bar staff sung happy birthday to me as well brought out a cake

estefani best bartender and server at the tiki bar during the day

laundry on site

only one plug socket is not enough in the kitchen area, to run all the electrical equipment eg toaster, kettle

the christmas dinner was not kids and vegetarian friendly

the gym is new and good

however, we spent 2 partial days at the pool with kids and friends and is amazing

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

self service laundry

like to be productive so and continue my sports so main reason i went here was because they had a gym and spa,

would have liked better coffee at breakfast.

walking distance to shops, bars, golf courses and marina

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

if anything a kettle in the kitchen could be useful to make quick teas and coffees

kitchen well equipped

other positives were: - effortless check in - clean and convenient kitchen - beautiful outside sitting areas

fully equipped kitchen

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

the location is in a beautiful peninsula in san miguel aboda golf de sur

the wifi in my room wasn't stable. i always had trouble getting internet.

gym was disappointing with a couple of broken machines, missing weights & no water machine

wifi sucks

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

of the all inclusive side we couldn t get an ice cream near the bottom pool despite offering to pay and we

pool layout was great and separate areas made it feel less crowded

and champagne - compliments for my birthday very good breakfast nice architecture quietness many parking

is my second time at barcelo tenerife and i am looking forward for my third

internet not free the fee is 2 euros no iron or iron board & they don t have laundry services

felt like canteen kitchen food

bathrooms in the room could do with updating. maybe an outdoor bar could be a option.

charger was broken by the person who cleaned the room and not replaced not information about room service menu

beautiful swimming pool with the ocean view

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

no kids are allowed there though so it was wonderful to read a book in peace and enjoy better food and

the breakfast was also great with a wide variety of options

the breakfast is a highlight such an incredible variety of dishes and a huge selection of fresh

probably the best breakfast we've ever had in a hotel

there are laundry rooms - cut down on your packing

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

choice of pools so we had the option of a quiet pool

lots of activities to do, basketball, football, we played mini golf together, excellent kids club, good shows

like earlier gym opening hours as husband would have loved to get his workout done early