- very loud (next to the busy road) - hard mattress - very weak wifi connection - small tv

strong wifi

wifi was not protected

to him repeatedly, but he was still very rude and talked to us as if we were some bad 5 year old kids(plus he

good wifi

the breakfast was sufficient but nothing special

wifi didn t work in our room. the room was very basic.

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

so a family with tree kids had just dry toast and a jam from plastic

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

, good breakfast , the staff both reception and cleaning very good friendly and fun bike locker , bar and tapas

parking and breakfast buffet

good selection at breakfast

wifi could be better in the rooms

near the pool everything

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

the views the location the food the sea not many kids

all staff are mostly friendly from house keepers receptionists and bar staff

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

direct access into sea, amazing sun rise views having breakfast on balcony

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

wifi was patchy needs updating

dirty grown up kids, not cleaning their stuff in the kitchen, they should bring their

staff and people who stayed there were very nice, wifi was good, hostel is also spacious and in a great

is just a suggestion - better wifi in the rooms, sockets next to the beds and a reading light - but it was ok

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

orange juice at breakfast could be better.

we arrived (we based ourselves there to cycle, so often made it to the pool later in the day) the gym was a good

they had tasty food for breakfast and dinner, and they offered a varied meniu each day

pool for an adult hotel opened only at 10:00 till 18:00, i would have let the guests, only adults, access to

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

there was lots of space around the many pools and it was lovely having an adults-only pool which was a little

wifi is quite slow at times and not very reliable

just think snack bar could be opening before midday

s a full programme of activities for kids and adults

internet not free the fee is 2 euros no iron or iron board & they don t have laundry services

the gym is very small and nothing worked there - there is nothing to do around the hotel - you need to

but the gym

big bathroom with spa bathub, excellent water pressure

thing and it's not a big, the thermo pool wasn't warm and the pool guy/lifeguard spoke very little english

breakfast was included and was fantastic

no parking - but there was street parking.

close to centre and plenty of 'on street' parking close by

breakfast was very good with plenty to choose from

parking was also easy on the road outside the hotel, we could always find a space

self service laundry

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

spa was far, it is outside the hotel

stayed at the grand muthu golf plaza for 1 night the rooms were big loads of space very clean

was located within walking distance to two golf clubs

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

a very nice bar and a couple of nice restaurants too

lots of space around the pool

wifi connection was very poor

i'd also like to see music playing by the pool upstairs where the bar is during the day

well equipped commounal kitchen with several tables

swimming pool is not a swimming pool it's really tiny

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

kitchen was handy and decently equipped

good communal kitchen. private parking.

laundry on site

style cleanliness quality of facilities - gym, pool, restaurant, rooms friendliness of staff

the pool has warm water, quality equipment, and a bar next to the pool with a stunning offer of food and drinks

pristine, amazing rooms, very high quality fixtures / fittings / super sleek kitchen

use the shower facilities of one of the apartments after checkout, since we spent our day at the pool waiting

the pool is not heated so the water is cold in winter but our kids enjoyed it nevertheless.

pool area is amazing

casa oroteanda is a very comfortable house with a beautiful pool and garden

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

they offer free coffee/tea, facilities for cooking, laundry service

very affordable & convenient laundry service (3 , usable at any time)

we also used the laundry service once

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done

the kitchen was very new and well equipped, wifi also worked well

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

the parking was available

parking

place has parking space too

there is a parking inside the house

spa area was also decent but could have been opened a bit longer in the evening

the spa was also great and showed a wonderful view of the coast

the spa, sauna, swimming pool, were nice too

the spa area is a bit dated.

wifi connection in the room or around the hotel is very weak

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

lovely garden by a small pool

reservations for the spa need to be made in advance.

fantastic food & spa facilities which was great after a long day hiking

the hotel has an enjoyable spa and a great restaurant

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

hotel is uniquely rustic, with plenty of charm and character, the gardens and pool area are very nice and relaxing

clean and cosy room, fabulous views from any point of the hotel, nice breakfast, very delicious homemade dinner

i would suggest to improve the parking because i was always scared to ruin the rented car.

nice rural location, with nice views and a pool

wifi was sometimes unreliable.

the pool has been rebuilt to a lounge area that nobody is using

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

there is also a big parking lot

staff, beautiful ocean view, perfectly clean room, comfy bed, convenient parking, good breakfast

location very good, quite location, parking close by...

wifi is good and the add on breakfast is excellent value

wifi signal did not reach to our room (but did work in other rooms).

com platform - parking is on the same street in designated places, or just around the corner

wifi?

fantastic views, spa, great breakfast

food and start/finish hikes became rather repetitive but the hotel was quiet and had plenty of parking

spa and pool facility is incredible

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

no bar bit cold in the evening at this time of year (dec)

wonderful hotel with an expertly managed atmosphere, great for couples or single adults who want to relax in a

didn t like how there was no lifts because our room was so far from reception a kitchen staff had to help

spacious nice infinity pool nice bar liked the kitchen facilities provided drinks where good truffle fries 10/

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

the mini golf course is fantastic

the room was beautiful as well as the big pool and beach club

ud83dude0a amazing pools, gym, sauna

my kids loved it very much

friendly staff excellent choice at breakfast lovely and clean

only thing i can think of were the paper/plastic cups around the pool which tended to go soggy - a minor detail

we paid big money, and had to explain every time when the kids wanted to drink a soft drinks

gym- multiple cables broken

spa services and staff were exceptional

room ocean view, fresh orange juice, good coffee, rich dinners, peace & quite, adults only, properly made double

liked the location of the room, when the sun was no longer by the swimming pool you could go sunbath at the

breakfast finished at 10 which felt early gym was supposed to open at 7am - it did for first few

the breakfast was varied and good and the location is very quiet and nice.

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

to wifi was through facebook

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

top hotel, amazing for kids and the staff are the best i've seen

the laundry room was adjacent to toilets

staff, food, location, wifi, the rooms. self service laundry.

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

laundry at the facility was a plus

fabulous breakfast and dinner buffet, we took the dinner option

breakfast service was efficient and full of smile from the friendly staff with a great selection of

having a direct access to the golf facilities was amazing

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

quite a stuffy atmosphere, not enough bar staff so slow and long waiting times

very good breakfast and dinner

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

breakfast was exceptional with a great variety

fun little crazy golf at the front of the hotel which also made easy access to the paseo where there were avoid

buffets were really good, very comfortable bed, good wifi, friendly staff, clean, easy parking

the breakfast is excellent lots of choice and very fresh

location excellent staff friendly and helpful roof top pool breakfast excellent

very good breakfast, roof top pool and sun terrace with amazing views

there's no pool bar but they come around taking orders to drop you up drinks

although our stay was short & i didn t have time to visit the gym or was able to get up to the pool before

the laundry was good

the hotel has its own mini market and laundry facilities

great villa, atmosphere, parking, and location. laundry service available.

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

we enjoyed the entertainment in the evenings and there was also plenty for younger kids

laundry, pool, spa, very basic gym, 24 hour reception, etc

there is a hookah lounge, smoke cafe , supermarkets , japanese restaurant , water park and much more very close

entertainment more in summer season and kids love the pools

wifi is slow for work, but enough for browsing

a great hotel, surrounded by a golf course

i found it more adult focused but that suited us as we was away as couples with no kids for the weekend

day our room service was skipped, but we could have used a change of two of the towels

nice to have waiters to lead us to table, beautiful surroundings, nice to walk around the golf course our room

entertainment was non existent, we had 2 under 12’s and there was at least 5 kids consitantly and was told it

if i was to be picky the water in the adult pool was warm and gym was small.

outside my room was very noisy. a van came early morning and would load up laundry

room service was poor, they bringed my laundry clothes after 3 days

hotel has very few parking spaces

staff, the food, the bath, everything was very clean and nice to have a late check out breakfast and the fresh

really enjoy the room and the pool and entertainment was great

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

no bar area.

inexpensive wifi-12 euros for the week

no bar by the pool

should provide free wifi in rooms not just the foyer

public laundry 5 minutes walk

prices of beverages - drinks okay, garage is free of charge in the basement, always have free parking lot, air

breakfast and evening buffets were

understand this is an adults hotel but you can not take inflatables in to the pool which was disappointing

courtesy rooms for late check out are brilliant

no iron but hotel provided a laundry service at an extortionate price

exellent cousine, we liked the pool&jakuzzi and the pool bar and evening events at the lobby

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

kids program and entertainment starts around 20:40 which is a bit late for kids as they can't stay

plenty of activities for kids

location, staff, wifi, breakfast

gym use is 6 extra per day and has only 1 cross trainer

kids club was the best i have ever seen and the staff was amazing

staff, amazing pool area and brilliant location

staff was lovely great entertainment for kids every night room was always cleaned

pool was too cold to swim in (for me anyway).

the spa is dated . some of the guests were chav.

the breakfast was great and made us things that were not on the menu and nothing was an issue for them

bar staff were fabulous

nothing, apart from room service food was below expectations

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

pool area is quiet and relaxing and spotlessly clean

great location! staff were all so friendly and kids club was great! definitely will book again!

childrens club is open everyday and you can choose without furher notice were kids want to join, and my younger

from the free wifi, the beds, pillows, food, staff, pool, sun loungers, piano playing to the friendly staff

a laundry room for guests to use would be a

amazing breakfast!

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

no pool music during the day, very quiet, only aqua aerobics & bingo in the morning

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

and there is always something for the kids to

the hotel was fabulous from the size of the pool to the superb buffet breakfast, lunch and evening meal

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

no good bar area

was not impressed with the breakfast, it was only luke warm, the bacon was fatty,

also there are only few activities for little children, the kids pool is pretty basic

staff, kids clubs, adults activities, bars and swimming pools

my request for an iron was declined and i was told to use the laundry service

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

trouble with wifi. bed could have been more comfortable but overall lovely place

one back and upgrade my room staff very helpful and spa was

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

laundry service -ironing only on express service took about 30 hours to return and we were checking

looking forward to the trip and it certainly exceeded all of our expectations, food, drink, pool areas (ample

not allowed any inflatables are on the pool

sometimes they played their music too high in the pool area

the room on the 7th floor above the laundry was very noisy 24 hours a day.

the elevators! be quicker taking the stairs at times. wifi in rooms unreliable at times

gym was closed

we opted for half board and had breakfast and dinner - i cannot fault it at all

the pool was fantastic

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

prestige when checking in, you get higher floor and access to lounges with lovely sunbeds, free bar and snacks

my fussy kids always found something they liked to eat

very nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game

great location,good food.tidy rooms cleaned every day .wifi was excellent.im one happy customer

the laundry room is nothing special and could be cleaner and upgraded

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

wifi fatal, muy lenta o nula

pool area was always neat and tidy and lots of interment

mini disco and entertainment for the kids and excellent choices for food

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

wifi was 25 for a week but only covered one device, so would be better if it could have covered

the hotel has activities for the kids and adults

safe, minibar and wifi are extra

gym was not to good.

staff at front desk and bar were amazing

you have to try the sunset bar for a cocktail to watch the sunset

facilities very good and wifi very strong

club breakfast staff were awesome artemio from the bar was great housekeeping we re excellent would

wifi wasn t great, but didn t matter because everything else was too good

entertainment every evening for the kids

gym being the prime example

also i enjoyed the gym/ fitness area and lastly the location was very good

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

great facilities, lovely room, great swimming pool

hotel is amazing for families with kids

nice pool area, plenty of sun chairs.

kids club staff were outstanding & the hotel was exceptionally clean

no wifi free unless sat at

no indoor entertainment for kids like games room/arcade

laundry got lost, and took 6 days to get back to us

snack bar is paid regardless all inclusive

room service should be less invasive. cleaning should also be more precise and less forgetful.

we were very impressed with the cleaning staff and room

loved it being adults only

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

good, didn't replenish laundry bags in the room after use

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

tried to join the rush at the crack of dawn so every place was always taken when we finished breakfast

gym wasn t the best it done but could do with sorting out smell in it

you don't like kids then don't come here - lots of little ones about and so can be noisy

you don't like kids then don't come here - lots of little ones about and so can be noisy

ideal for families with the siam water park only 10 mins away my free bus or 5 mins (5 euros) in taxi

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker,

minor matter - had to pay for wifi in room.great relaxing 6 days

renovated the pool area which was not listed at booking

the gym only opens at 9 am. it would be good if it opened a little earlier.

the pool area, the location, the room , everything is a 5 star standard

we thought it would be self-speaking for a 5* to have some kind of a kids club, or at least a playroom for kids

laundry service

animation team were great fun by the pool

sun-beds at the pool were always taken so we weren t really able to enjoy the pool during our stay

both the restaurant and the bar staff were first-rate

congratulations to the team for creating such a fun and engaging experience for kids

also we tried the room service (thru the webapp available on the premises) and it was top notch

and room service was not up to 4* standart

only the food at pergola bar was not up to the standard

maybe better gym

told a late check out was possible and then it wasn't

hotel outside area, location close to the beach, great facilities (gym etc

the roof top bar and pool was a bonus attraction too

only thing probably music in the pool bar could have been better ud83dude02

late check out actually on the day you were due to leave added undue stress very very poor wifi not acceptable

the kitchen had a microwave oven but no microwaveable dishes

wifi could be improved in some of the pool areas, this was a bit problematic for us because our

was there were not many options for vegetarian or vegan food for lunch and dinner or on the room service menu

good breakfast, nice pool area. big rooms. location is good. parking in hotel garage.

great breakfast

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

the smell from the laundry cloths dryer on my balcony in room 1115.

great evening entertainment for adults as well as kids

great location great rooms pool and lobby

i would just like the gym open a little earlier

more parking needed

the staff was vigilant and very responsive and the breakfast was absolutely

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

the pool was heated and the view was amazing

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

room service menu was poor the main restaurant was only open a few days per week

may be a section of water with a sail for shade for the kids

parking space is insufficient - they offer you to leave the car in the middle (you have to leave

staff, animations for kids & adults, cleanliness, services, beach, almost everything in a awesome hotel with

spa closed due to covid

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

the price of the laundry was every expense after the price we paid for a upgraded room

and our airline left all passengers stranded without accommodation, to the restaurant and bar staff, porters

pools and water park terrific

wifi didn t work very well which is not acceptable for this kind of hotel.

physical menus for around the poolside would have been useful as we sometimes couldn t get the wifi to view

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

easy to get parking for free on the other side of the street

swimming pool and gym facilities very good

people smoking round the pool and also on the terrace at the level lounge was an issue for us and we felt

the kids club staff is also amazing

underground parking super important when you come to visit during the summer hot days

kids club wasn't good

breakfast was fresh and lovely

the entertainment staff kept the kids and adults occupied all day and most the the evening

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

maybe wish there was better food on room service menu

views and a great pool - overall appearance and upkeep of hotel very good - pool area and pool bar very nice -

we were 4 adults + 2 kids and stayed in a 3 bedroom suite with our own swimming pool

love the different pool options and the evening entertainment.

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

very kids friendly

super interactive with the kids

we went to the bar most days and were looked after by jordan

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

pools, staff, breakfast, spa, parking , location , especial thanks to all staff i

limited lunchtime eating options if you are not using the buffet - bar pool food is very good but menu is limited

there's hardly any reason to leave it for more than a short trip to a zoo or water park

pool area is amazing

the hotel offers free underground parking, and it has direct access to two sandy beaches, one with black volcanic

the bread in breakfast was not fresh and crunchy.

hotel was quiet (adults only) and service was good and discreet

5l) provided more than once per day - snack bar and cocktail bar

could not fault this luxury, true 5 star adults only hotel

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

gym equipment sufficient for our needs

the ac in the gym is not so efficient, opening hours could be more flexible.

wish there would be better and wider choice of sparkling wines in bar menu, especially for new year s eve

at the end everything was perfect there i met anka from the pool bar who was so friendly and helpful, at the

coffee during breakfast could be improved.

hotel is more older group orientated, i think we were the youngest there beside the families with kids

not with smaller kids, though

little english tv, drinks and food at pool bar quite expensive , for example cheese and ham toastie 7-50

the food was great - a super large buffet for breakfast and dinner, with the alternative of two small speciality

beautiful hotel with 2 pools and kids area with a baby pool

- early every morning - then no one turns up until late in the day - main thing for me was the gym - very small

never a sight for beds in morning and nice adult only area as well although kids were not a problem in main

paying for parking...wifi was variable

spa, gym and paddle courts were great

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

laundry service was not gut (left stains)

could not borrow an iron to use in room had to use laundry service

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as

wifi in the rooms was basically so weak it was non existent

it ia a bit expensive considering that the pool and sauna area was closed.

the hotel is great with swimming pool, gym, bar

moderate prices, swimming pool, prime location, spacious rooms, peace, beautiful environment

gym equipment needed fixing two years ago (one or two of the machines was not functional) and it

bot much really. pool showers were cold and bike in gym was broken but that s pretty much it!

breakfast was very fresh and delicious

pool was so clean and relaxing

gym could have been better

spa was really amazing and clean

we did experience an issue with the private pool boiler in villa eden which is a 2 bedroom villa

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

good breakfast and very good room service

the kids club and entertainers were amazing

the kids club and entertainers were amazing

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

we had a panoramic suite with a private pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully

breakfast was really good, a wide selection and fresh eggs, pancakes, waffles on request

) to the service we received at the bar and restaurant

height in the gym is a bit low for certain activities, 5'6 not a problem, and the champagne we received on

visited the gym a few times and if there were more than a couple in there then we had to wait to get on the

the common areas - the rivers, pool areas, restaurants, rooftop bar etc were beautifully furnished and comfortable

when there are visitors the receptionist is very rude 3 there was a lot of rubbish and even a golf ball was

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

stunning and an amazing size, comfiest bed and pillows and the private terrace with the private pool into the

we also preferred the kitchenette and laundry facility provided in the room

were told room service is 24 hrs and the day of check in we din get any room service at 12 in the morning

also i like sport classes for adults

the pool area was clean and the staff was friendly

speedy wifi

the heated pool, unfortunately, was not operational for the majority of our stay due to a mechanical issue

at the pool bar wasn t good when mary wasn t there

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

territory with access to a rocky beach and a pathway along the coast, nice facilities, great kids club and

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what

i have also used the express laundry service which was done in less than a day and result was good

plenty of entertainment options for children, whether it's evening entertainment, the swimming pool, or the

there is the gym and spa facilities

pool, activities for kids, evening performances and room were all great.

the room service menu and food could be improved

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

i also enjoyed the food from the splash bar and of course room service

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

my kids didn't want to go away