nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

there was a concert every night in the pool , the voice was high even i was in the 8th floor

it doesnt have spa and neither heated swimming pool during the winter

buffet, 3 pools, friendly staff, right by the beach, very good for covid regulations, good poolside bar,

wifi connection not good in bedrooms.

no iron but hotel provided a laundry service at an extortionate price

the wifi is not so good. the cleaning quality need to improve

and gym is really old

hotel with excellent bar and cleaning staff they couldn't of been anymore helpful

the wifi was awful, very weak,no signal,very frustrating,,so maybe need to improve on it

wifi was temperamental.

no room service

friendly and the food was quite ok(good variety and opening hours early -> good for families with kids) lots of

pool is boring for the kids, mainly since no toys are allowed in an empty pool

a bit later than 10am during the week, a bit more hotel information in hotel the room, maybe some room service

room service was poor, they bringed my laundry clothes after 3 days

outside my room was very noisy. a van came early morning and would load up laundry

location, friendly staff, delicious food, flexible clean service, free parking, gym (small but was never crowded

staff is very friendly and the hotel has a lot of activities in the pool area

gym and pool

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

my request for an iron was declined and i was told to use the laundry service

the night staff in the reception was a little rude when i asked about wifi connection.

we couldn t use the kids play area because it was for kids from 4 yo and always closed the indoor pool was

the room on the 7th floor above the laundry was very noisy 24 hours a day.

a luxurious hotel with plenty of activity onsite (gym classes, games, entertainment) and high quality facilities

it also goes straight out to the pool area so great for the kids access in and

for size of the hotel the gym was tiny with no water machine

room and my children room was leaking through sealing which was fixed but my kids had to change their room, the

public laundry 5 minutes walk

the hotel provides private and safe parking for guests vehicles

the breakfast was very tasty. a good choice and plenty to choose from.

are very friendly, great entertainment by pool , breakfast was fab plenty of choice and dinner also

wifi was great

the laundry room is nothing special and could be cleaner and upgraded

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

to everyone from the greeting we received on arrival at reception to the cheerful bar staff , the pool attendants

amazon hotel. brilliant for families with kids. very central, will 100% be back

mini disco and entertainment for the kids and excellent choices for food

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

roof top pool and big rooms

booked adults only but children/babies were booked in the hotel breakfast was repetitive and restrictive

wifi is for now a day standard bad

no bar area.

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

there were so many things to keep the kids entertained and the atmosphere was welcoming for families

of course, overall great food, nice swimming pool, lots of activities for kids, i recommend this hotel,

the hotel has activities for the kids and adults

plates taken very quickly at mealtimes, sometimes when not finished as busy with kids

a laundry room for guests to use would be a

loved the breakfast and a great gym.

breakfast was amazing and also the pool, gym and location

we had some roadworks throughout the day so the staff immediately upgraded us to a pool view room

everything was excellent slight disappointment that the spa was closed during our stay

laundry, pool, spa, very basic gym, 24 hour reception, etc

they lent us a kettle for the baby milk, the food was delicious and our room had the view to the pool which

great pool and pool bar

we will definitely be back in the future with our two kids

staff were awesome also very helpful and great with kids

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

laundry service -ironing only on express service took about 30 hours to return and we were checking

gym was okay, but a few of the cardio machines have seen better days

sometimes they played their music too high in the pool area

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

good, didn't replenish laundry bags in the room after use

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

view from our window, pool area,breaktasts,late check out

the wifi also wasn't very good, and our room coverage was not good at all

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

the laundry was good

great villa, atmosphere, parking, and location. laundry service available.

the hotel has its own mini market and laundry facilities

the resort is in middle of golf fields so really safe for kids to play free within resort, one way in and out

breakfast was delicious with a huge variety

room service was always clean and neat (thanks for the chocolates every time you entered

so upbeat and helpful high-quality hotel wonderful breakfast, and breakfast staff great new gym

breakfast and the staff were amazing. location was fantastic ud83dudc4c ud83dudc4f

wifi is not free

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

great breakfast options with piano playing in the background

and the breakfast, omg i still crave it

could do with more entertainment and bigger bar area at night.

enough car parking units the entertainment center for reservation excursions is in another

no spa in the hotel

lovely hotel, excellent location. helpful staff. great choice at breakfast.

had room service for tea due to a tummy upset the water was warm, i didn't report it until the next day

wifi light in the room was so bright when the lights were off flashing orange and the smoke alarm

great service throughout hotel from reception desk and room service to restaurants and bars.

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

great location,good food.tidy rooms cleaned every day .wifi was excellent.im one happy customer

gym equipment needs to be updated

a bit more options for kids,like a playground with swings,slides etc

nice resort and if i will be back, it will be my choice. kids loved it and enjoyed it. thanks

minor things: room service food was not very good

could have another bar open in the evening.

but also partially facing the sea, good view from the balcony -good food in restaurants and room

for us: despite claiming to be a family friendly hotel, there was no play area or toys for kids under 4 and

view ) ; staff welcoming and very friendly; very nice , comfortable and clean room; very good breakfast

spa treatment was class

terrace pool did not have heated water but this was not a major concern.

loved everything about sir anthony, the location is perfect, the pool was great with many loungers and everything

breakfast staff not very attentive

the beachfront location room was fabulous. terrace with private pool and lovely breakfast

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

great pool area and very good food

pool access was nice too and they had some event (rock band/magic show etc) going on every evening

is especially good for families with kids because there is always a nice program for them every day

wifi went down for a day. not there fault.

the mini-bar always stocked up with a wide selection

quite a stuffy atmosphere, not enough bar staff so slow and long waiting times

pool too deep

very good breakfast and dinner

breakfast service was efficient and full of smile from the friendly staff with a great selection of

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

there wasnt too many people at the pool and there was always free sun beds

didn t realise until the last day that there was icecream at the taste bar (i saw it pop up on the screen as

no indoor entertainment for kids like games room/arcade

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance

is fantastic brilliant views close to beach approx 150 metres away down steps and numerous bars restaurant all

kids activities are so good and stuff is really helpful.

kids club staff were outstanding & the hotel was exceptionally clean

fresh ( the poached eggs were perfect every time) although we didnt use them, the pool area and gym were good

location excellent staff friendly and helpful roof top pool breakfast excellent

location excellent staff friendly and helpful roof top pool breakfast excellent

the pool which is on the roof with the bar and sun bathing area is so beautiful and peaceful

the small spa area/jacuzzi didn't appear to be open

wifi signal could be better at rooms.

friendly personnel, spacious hotel, perfect location close to the coast and boat activities, nice pool

entertainment every evening for the kids

hotel is beautiful, more for adults than family with kids, perfect for couples and single travellers

everything first rate but i have to say it s the best wifi i ve ever had which was handy as i was working

laundry got lost, and took 6 days to get back to us

breakfast was amazing, swimming pool and the activities by the pool by fit and fun was great

the gym facilities were fantastic and open 24 hours

room service food quality, again not really 5*

spa is enjoyable and the food is good

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

staff, food, location, wifi, the rooms. self service laundry.

laundry at the facility was a plus

the laundry room was adjacent to toilets

there was a great range of different food available for breakfast, lunch and dinner, and snacks available at

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

the coffee on the breakfast was poor, limited parking space.

gym was to small and lacking equipment.

are beautiful, great wifi everywhere throughout the hotel

roof terrase is only for adults, so we could not stay with our kids to enjoy the view and have a drink

gym- multiple cables broken

) loud crazy kids in the +18 pool area

stop doing all drinks on roof bar for all-inclusive

very nice room and confortable bed. very nice bar on the roof. good breakfast.

wifi didn't work even if they gave us new passes

complex is on a slope so many hills/steps inside. no cleaning materials in kitchenette.

small kitchen makes your stay easier when travelling with baby

something to clean the dishes in the kitchen would also help

ugh the adult pool which is not very big was filled with unsupervised kids and adults throwing balls and blow

wifi could be improved in some of the pool areas, this was a bit problematic for us because our

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

for vegetarian dietary requirements rooms - clean, spacious property - botanical, great pool, fantastic view

delicious food, relaxing environment, comfortable rooms, and nice room service

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

laundry service

kids club and animators are the best

very poor wifi

the pool, the spa was great

- the gym was not regularly cleaned as could be seen by the footprints of dirty shoes on the mats

the waiting staff and bar staff were very friendly, helpful and attentive

would love to have a bigger swimming pool on the roof, but is also very nice the one that is here

nice not to have kids around

spa option was super, had a fantastic facial, best yet

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding

spa was lovely

the breakfast was out of this world, fantastic!! it exceeded my expectations.

outdoor pool and huge outdoor jacuzzi was fabulous

beautiful location, really peaceful. the pools and gym facilities are excellent.

lovely view from the balcony facing the pool and sea, lovely pool area and poolside bar.

everything was amazing the breakfast, the room, the view and the staff

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even

the pool was clean and all services were done very discreetly

lunch menu didn't offer any lite snacks for the pool bar which was a shame, otherwise, everything was

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

kids club was excellent

kids club was excellent

enjoyed the location , the pool activities (love the aquabike sessions) and the entertainment at

swimming pool above the sea is fantastic, and one of the two pools is warned up

kids club the kids loved

gym wasn t the best it done but could do with sorting out smell in it

breakfast was great so many choices

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

the wifi was intermittent which is very annoying when listening to the radio.

as in hotel kids are considered up to 12 year old

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

i really liked pool area and gym facilities

5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool,

pool area was amazing and the sauna and gym was a big bonus

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

the price of the laundry was every expense after the price we paid for a upgraded room

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

the breakfast and dinner were also very good, good verity of all kinds of flavours and everything fresh

no pool tables

wifi on my room wasn t the best sometimes but the hotel is extremely big so it s expected

reception staff who great you to the extensive breakfast, just wow, to the immaculate gardens and pool areas to

bad room service, coffee pads were not replaced (it looks like they really want to charge you for any

location, sea view, staff and area in general is excellent poor wifi experience which took 24 hours to resolve

room service menu needs to be extended, it is rather basic

kids club only actually runs from 10

no elevator (so big suitcases = powerbuilding) - scarce onsite parking space (and alternative parking outside

pool / lounge area

fantastic breakfast with healthy options

the breakfast is beautifully presented and guests are spoiled for choice with charcuterie, fruits, eggs

excellent hotel: great for relaxing ud83dude0d spacious, very comfortable. breakfast was perfect

the smell from the laundry cloths dryer on my balcony in room 1115.

for kids very clean well kept hotel good quality buffet entertainment team were very enthusiastic

kids loved the kids pool and the waterfall in main pool

room service do not pick up the phone

spa was closed

evenings were lovely ,great food and service and the bar situation and service were second to non

the spa was closed due to refurbishment, but nothing to complain about.

the gym was not well equipped at all

breakfast 10/10 and suite totally wonderful, staff and management are

the poolside service was excellent, and the gym, which overlooks the ocean, was a highlight along with yoga

more kids activities didn t like the no inflatable rule in the pools

more kids activities didn’t like the no inflatable rule in the pools

room service was excellent / good food and excellent staff

gym requires a keycard to enter but has no proper ac

location, territory, breakfast - all great

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

we visited the gym, which was decent but nothing special

the pool and breakfast staff, maybe a bit of refresh on room/venue needed for the 5 starts and wifi was a bit

friendly staff, activities for the kids. mini club was just amazing!

pilates and aqua gym classes with monica were great

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

the car parking area was very rough

pool bar didn t open until 1 so as we were having breakfast at 8 that was a little late for us

the breakfast is very good, everything you could wish for, even if you sleep in, there is still enough

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

the gym was really nice too, quiet and partially outside

more food options for the room service breakfast would have been nice, but it was sufficient

and jacuzzi, fantastic maid service and pool attendants, great car parking, well equipped with kitchen utensils

breakfast was fantastic great variety

food was very good, we had breakfast and dinner included

a little more for kids to do maybe would be good

the room size and bathroom not suitable for kids

, no control on kids jumping in the swimming-pools the all day long , not enough fireplaces on the evening

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

the main attraction i found was the infinity pool next to the beach

wish there would be better and wider choice of sparkling wines in bar menu, especially for new year s eve

would have liked better wi fi- our phones kept losing wifi also shampoo and body lotion and bigger towels the

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

location, staff, breakfast was excellent

the room service was very good

found the furniture in the outside bar area very uncomfortable

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

check and reception staff , free under ground parking with lift to reception

could not borrow an iron to use in room had to use laundry service

laundry service was not gut (left stains)

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

also plenty for kids, plan to return with them at a later date

would have been ideal to have air conditioning in the gym and a rowing machine but otherwise perfectly adequate

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

considerably premium price of the private pool apartment, with not such pleasant smell of kitchen on the private

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

kitchen was so well equipped

we also preferred the kitchenette and laundry facility provided in the room

pool areas magnificent

spa treatments were excellent

were some renovations (painting works) in the area of adults only rooms as well as close to the area of

gym didn't open until 9am but staff let us in early

the mini bar is also not ridiculously priced

gym has everything you need to

gym was far too small

main bar was not always open

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

the best menu was the room service menu but that ment having to eat in your room

pool, gym, spa, restaurant

breakfast was great - massive amount of options

rest and relaxation was spoilt by very small children (toddlers) screaming and shouting in the pool

well equipped kitchen, beautiful exotic gardens

the wifi could have been better the beauty amenities were rather poor

bathroom and kitchen are fully equipped with everything you need, and if not, they will bring it to you very

villa was perfect for two people - a lovely sitting room, bedroom, glorious bathroom and a good kitchen

we made use of the gym and spa every day, which were never busy and a great start to the day, or to relax afoinf

there is a parking inside the house

the parking was available

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

place has parking space too

parking

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

the swimming pool area is very nice, and the gardens are full of perfumed flowers; the room was clean and bed

wifi was sketchy in our room ( outside it was fine

wifi was a nightmare, it didn t work in our room

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant

the a la carte meal in casa bonita pool bar and grill was absolutely superb

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

nice food great bar facilities and pool areas lovely

also wifi is very poor and sometime stop working altogether

d suggest to not allow vaping on the pool and solarium areas like the smokers have a place where they can

i have also used the express laundry service which was done in less than a day and result was good

the provided no information at check in about anything regarding the restaurants, towels, wifi, shuttle to the

kids pool was off to often, staff explained it with a wind

staff is nice, the terretory is huge, many pools, kids are getting crazy with water attraction

the general information was that the use of the spa facilities was included in the prestige rooms but this is

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

could be much cleaner (there is sand on the surface, which potentially makes the court traumatic) wifi in the

in the morning in the hallways because the housekeeping ladies were moving around with the hotel room service

bar/kiosk next to the kids pool never opened, although eventually a waiter came around to take drink orders

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

gym bike had a strap missing on the pedal .. small details but big if you cycle!

wifi the entire time we were there for a week service understaffed and bad service due to that,

next to the adults-only pool, we discovered a deep ravine but couldn't find a way to get to the bottom without

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

the property features excellent facilities, different pools and an excellent animation for kids

people working there from the bar to the restaurant to the kids club and performance crews, such wonderful,

only one device can logon to the wifi

number of swimming pools many activities for kids and adults variety of food and drinks car renting facilities

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

indoor pool needs a little clean. mini bar empty.

wifi and television signals were very poor so take a book

very nice outdoor pool

liked the spa and bar and food

swimming pool was a bit cold but i guess during the summer time would be perfect

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

the garden and the pool were great. daniellla was very nice and helpful.

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

thing that we knew beforehand: the children would probably have spent even more time in the pool if it was heated

we also used the laundry service once

very affordable & convenient laundry service (3 , usable at any time)

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done

they offer free coffee/tea, facilities for cooking, laundry service

one big advantage is the parking it was easy to find a free spot on the street nearby at any time

good communal kitchen. private parking.

kitchen was handy and decently equipped

swimming pool is not a swimming pool it's really tiny

- lovely kitchen, dining area and terrace with an excellent view

good communal kitchen. private parking.

wifi didn't work for my computer (it did work for my mobile phone

breakfast was included and was fantastic

they're no parking on site at the hotel, but plenty of free parking just down the road near the casino

parking is a bit difficult as it is public parking bays

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not

laundry on site

pool area was gorgeous

the christmas dinner was not kids and vegetarian friendly

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

location is only good for people with car, no wifi bad:when we live there the hotel is still under construction

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

self service laundry

entertainment was enjoyable and the bar staff were lovely, nice to be indoors for evening entertainment too

spa was far, it is outside the hotel

was upgraded to another room with extra space, wifi was working after repair, everything was inexpensive and

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

lots of space around the pool

wifi sucks

have to say ,our kids were asked to take off their floats in an empty swimming pool

also the main bar advertised a different cocktail of the day for each day but it was actually the exact same

internet not free the fee is 2 euros no iron or iron board & they don t have laundry services

to be around kamilla and the staff in the bar and the restaurant is the best experience ever- we just love

good room service if you need or a generous buffet breakfast

bathrooms in the room could do with updating. maybe an outdoor bar could be a option.

loved my stay at the vincci tenerife golf

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

no black sandy beach it was all stones not on a golf course

my son really enjoyed the kids club i would say it’s a good place for

was perfect, the room size, the staff, the facilities, the pool, the location, everything

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

staff, beautiful ocean view, perfectly clean room, comfy bed, convenient parking, good breakfast

good parking

wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

the garden with the pool was very agreable

there was a seating area at the reception, but not really a bar where you could have some drinks during the

the large parking behind the churches is also ok by day

wifi was only available in reception, would be nice to have in the rooms

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

the cocktails we ordered at the main lounge were all very good, as well as the ones served by the pool

should be quicker there should always be waiters available i found myself having to go up to the bar to order

gifts to excellent service throughout our stay at the hotel, its restaurants, the spa, the kids club

breakfast was superb, bedrooms and

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

plenty free parking right outside

the breakfast was lovely - plenty of choice and dishes freshly cooked to order

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so

wifi worked well

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

parking was available free nearby

wifi signal did not reach to our room (but did work in other rooms).

breakfast very satisfied, a choice of everything for everyone

all the staff were lovely, breakfast excellent

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

there is no wifi in the rooms, only in the lobby downstairs

breakfast was good some fruit would have been nice

the location is perfect and the wifi.

wifi was not protected

strong wifi

convenient location. 24 hour access. wifi. clean. well ventilated.

the bathroom was clean & modern, the wifi worked great, and the blackout curtains were very much appreciated

we submitted 4 requests for laundry and none were completed 3

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

not a very extensive room service menu. could only eat at certain times.

staff at the kids club is fantastic and really take care of the kids

there is no area for kids