minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

pools were always a nice temperature, the kids pool was really warm

gym, swim, food, late check out and room service all so

wifi fast

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

free parking underground was provided along with breakfast

our suite is spacious and equipped with everything necessary for family holidays with kids

great kids club

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

good but we didn’t eat excellent well equipped modern gym staff very helpful couldn’t get a late check out

the solos adultos pool kid free tranquility ud83dude0a

spending almost a week at the hotel we asked for a late check out and we were told we had to pay €50

pools, staff, breakfast, spa, parking , location , especial thanks to all staff i

the place was great so good for kids

bar drinks prices are pretty high, especially shorts (like g&t) cos it's a 5* hotel

we also enjoyed the spa and tennis court

great access to a lovely beach and nearby shops very nice evening atmosphere free and flexible kids club lovely

have been better if there was bar service at the pool, rather than have to queue at the

the smell from the laundry cloths dryer on my balcony in room 1115.

naturist pool, no spa included in room price

perhaps the gym could have had better equipment, such as a squat rack and a better bench for bench pressing

it is a little expensive so could afford to bring kids for 2 weeks

improve gym - outdated and some of equipment is dangerous

we ordered a dinner on evening by the room service but they missheard the room number and the dinner didn't

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

the activities were varied for kids and adults

superb facilities; great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and

bad room service, coffee pads were not replaced (it looks like they really want to charge you for any

the price of the laundry was every expense after the price we paid for a upgraded room

plenty of activities for kids of all age

also no problem with late check out

the hotel offers lots of activities for families (mini golf, mini water park, surfing, tennis, football, table

suite was amazing in fact there was nothing to dislike but the icing on the cake is the skyline bar which i don

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

excellent accommodation for a sola traveler, adults only will visit again

gm was brilliant during our meeting 24 hours later, as we were still sick, she organised for a room service of

also, using wifi can be complicated if you use more than 2 devices per room since you have to log out on one

demographic was particularly older maybe inevitable in an adults only hotel in november

spa experience when checking in for our treatments was not user friendly.

garden,clean,big rooms,food,stuff,pool,everything perfect,adults only

the lunch snack bar section has nice, fast and affordable food

you can leave the rented car in the parking of the hotel for free

reception, room service, service in every single restaurant the hospitality was 10 out of 10

with loads of options to choose from; friendly breakfast hours (7-11) - various pools and mini golf on the site

the kids really

beautiful hotel with 2 pools and kids area with a baby pool

for kids perfect

service, food , room, swimming pool , bar , music, everything was perfect

breakfast was wonderful

few english speaking staff. school dinner food. uncomfortable bed. no kids club

not with smaller kids, though

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

was perfect and there were some lovely extras , treats when you were laying near the pool, extra pool towels

dinner by reservation and with a dress code is annoying (so we just went to eat out or ordered a room service

may be a section of water with a sail for shade for the kids

great facilites and activities for the kids

- first of all shelf in shower cabin and bidet in bathroom and strange that the really so good bar in the hall

the wifi didn't work in our room, my wife said the massage at the onsite spa was

for a holiday with kids

said on my booking breakfast was 10 euros but told when we got there it was 20?

we were very near the pool, the staff and the facilities excellent

no wifi or english channel in apartment.

laundry service was not gut (left stains)

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

could not borrow an iron to use in room had to use laundry service

great entertainment for kids

were on the second floor above the gym which when used early in the morning vibrated through our room the balcony

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is

fantastic, a select few around the pool, no noisy music or building works or children

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even

bed v hard not gym is getting tired

the pool was heated and the view was amazing

everyone understands some restrictions but to not be able to play catch with your kids, come on, that's the

parking in safe underground private

staff, excellent food, well taken care of, room cleaned several times daily, free underground parking (very

gym and swimming pool are great

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

loved the roof top pool, which had a great view

the best thing about the hotel is the adult environment especially the pool area

always a free pair of sunbeds by the pool

it made eating breakfast outside less enjoyable and we left the pool area occasionally because it was so

the spa was absolutely

laundry service

location roof terrace bar bedroom suite restaurant

the gym facilities were being updated, it would have been courtesy to be notified.

- there s a small gym with a variety of strength and cardio machines which we enjoyed

all 3 pools areas had sufficient number of sun beds and kids pool was great fun for our son

the kitchen had everything we needed except for a toaster but we had breakfast included which we took

late check out actually on the day you were due to leave added undue stress very very poor wifi not acceptable

good location. clean and relatively new furniture. good breakfast buffet. nice gym.

was perfect and spacious overlooking the children s pool

good room size and amenities (silver apartment) kids pool and normal pool were good size with lifeguard and

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

the kids club and entertainers were amazing

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

the pools and other facilities were great, pool area was never crowded and we would always get a sunbed

we also preferred the kitchenette and laundry facility provided in the room

bar at the top swimming pool was a bit flat - the staff were great but atmosphere was lacking

i also dropped a bottle of vodka given to my by the room service that i paid 70 euros for and then cleaned it

could have done with a rower in the gym (but i'm being picky!)

infinity pool is amazing with a bar there and the staff ready for whatever you need

laundry got lost, and took 6 days to get back to us

they are always ready to meet your needs, from room service to fixing small issues that we had

large advertising screens in bar area spoil the ambiance !

then the drinks in the lounge eg cocktails you have to go down to reception or the main pool bar on level -2

clean rooms, friendly staff, good quality breakfast and amazing pool

the food, be it breakfast, lunch, dinner or room service was first class

the birds that kept singing outside by our private luxury pool

not a huge thing but it would be great to have more local food options at the restaurants / room service - the

we had a villa with a private pool and it was amazing - it is very private and would recommend it if you want

area with couch, big tv with chromecast, dining area with minibar and of course the outside pool area with the

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

we didn t have breakfast but the lunches were delicious, although the menus for lunch and dinner are quite

the kitchen was exceptionally well equipped

well equipped kitchen, beautiful exotic gardens

breakfast was very good

breakfast was very fresh and delicious

pool by the room is perfect for young kids

we'd like warmer big pool and we'd need a desk for warking

were only bed and breakfast but the breakfast had plenty of choice and we had lunches at the pool bar which were

gym was only open from 11:00am, some of the rooms were close to the elevators and you could hear

spa was great, entertainment was really good.

no kids

it varied and a wide selection of tasty food available excellent for children staff very pleasant wifi was much

booking the hotel with booking for 2 adults and 3 kids

hotel is amazing for families with kids

we had an excellent view from our room to the pool & sea but noticed the hogging of beds was a regular occurrence

lovely pool area, lovely spaces beautifully decorated

i loved the little touch of coming round pool with fresh fruit, also as we were in excellance room we had a

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

had a gym if required and there was entertaiment every

food was delicious, drinks were strong and pool area fantastic

at night wasn't very good especially compared to the great breakfast & lunch that was served daily

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has

also the breakfast was amazing

pool was very nice for small kids, and there are many spots in the area for best sunset spot

we booked a club suite in order to accommodate 2 adults and 2 kids

view ) ; staff welcoming and very friendly; very nice , comfortable and clean room; very good breakfast

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

no toilets around starprestige areas. no smoking areas wifi not working

issues apart from paying a bar bill at reception and being told i hadn't

lots of activities available and gym was excellent

cleanness, furniture, plenty of food (perfect variety), rooms, place and activities for kids and adults

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

laundry service -ironing only on express service took about 30 hours to return and we were checking

pool areas

the place is the staff who can t do enough for you especially the guys and girls at the pool bar me and my

gym was okay, but a few of the cardio machines have seen better days

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

my request for an iron was declined and i was told to use the laundry service

pools are great for kids and adults

the gym was very old and the equipment was literally falling apart

no iron but hotel provided a laundry service at an extortionate price

lovely relaxation area and too great pools one very deep and other one suitable for all ages,kids pool on top

nice breakfast.

hotel very clean staff very helpful and prices in the bar were not expensive

are night clubs 18+ just next to property so going out after 8pm with kids is not

outside my room was very noisy. a van came early morning and would load up laundry

room service was poor, they bringed my laundry clothes after 3 days

not so relevant for a vacation maybe, but wifi is not strong and there is no smart tv.

outside the party area which is crazy loud if you walk on the seaside in the evenings), public parking, amazing

very nice helpful staff, service, breakfast

friendly staff and excellent kids club and mini disco, our daughter simply adored going there

d suggest to not allow vaping on the pool and solarium areas like the smokers have a place where they can

aqua gym is fun in the pool every day

at the pool bar wasn t good when mary wasn t there

are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a solarium area and a gym with

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

loads of differant fresh breads for breakfast lunch was also good spag bol

staff, kids clubs, adults activities, bars and swimming pools

wifi connection not good in bedrooms.

breakfast was so good and delicious all respectful for the chefs ud83dudc4d

hotel restaurant and the bar menu could be available little longer in the evenings.

morning breakfast buffet was excellent in choice and quality

friendly and the food was quite ok(good variety and opening hours early -> good for families with kids) lots of

kitchen well run and

the wifi is fast, the food is delicious, and the pool area is excellent

i have also used the express laundry service which was done in less than a day and result was good

breakfast & dinner options were quite good, but the lunch options could have been better

everything from the pool to the food, an amazing place.

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

the hotel is spotless clean, with daily room service, we always have our breakfast in the canteen with fantastic

the room on the 7th floor above the laundry was very noisy 24 hours a day.

good kids animation,the lady from animation team from italy vas the best

a luxurious hotel with plenty of activity onsite (gym classes, games, entertainment) and high quality facilities

it could have done with having more for kids- a pool with a slide maybe

location ,very spacious staff where extremely friendly and welcoming , breakfast was so chilled everything was

laundry, pool, spa, very basic gym, 24 hour reception, etc

kids pool was absolutely freezing, bigger pool was ok

we appreciated the early breakfast (7:30) at other hotels we stayed in, it was at 8:30

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

long ques for both bar services

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the laundry room is nothing special and could be cleaner and upgraded

receptionist perfect staff great bar staff very clean really nice and quiet with a great

the wifi was not great and kept cutting us off

strong smell of dirty nappies in kitchen bin in 121

great villa, atmosphere, parking, and location. laundry service available.

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

the hotel has its own mini market and laundry facilities

the laundry was good

however, if you’re traveling without kids and looking for a more peaceful atmosphere, it might be a bit

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

the gym was well-equipped, and while the spa was a little on the pricey side, it was still a lovely

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

and the pool was not heated unlike it was last year

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

long staying families should note, there is no self-laundry in the hotel

the swimming pool, the view, very nice and friendly staff

is no direct access to the public ocean walk from the pools don t have a towels at the gym

wifi in room 111 was only good very few minuts.

public laundry 5 minutes walk

free parking available for our hire car also

conditioning in the room and in the gym need improvement

are very friendly, great entertainment by pool , breakfast was fab plenty of choice and dinner also

the rooftop view, with bar, fantastic view of tenerife, wifi is amazing at the hotel, perfect location for

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

the spa was wonderful

would like if kids age was more than 12 so we could come back

there were so many things to keep the kids entertained and the atmosphere was welcoming for families

staff behind snack bar really

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

good, didn't replenish laundry bags in the room after use

kids entertainment was poor, waited for the disco a few nights but never came on

expected much better quality mattresses they were very hard and you could feel the springs on the kids beds,

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

stated adults only hotel ,this was not the case as 13 year old were staying with parents

when we called the reception for water they said there's no room service, that we were welcome to buy it

pool on the roof is good but you need to be quick to get a sun bed, great views though

the room service came in while i slept but i assume thats not their fold.

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

very unstable wifi, old tv, late breakfast (starts at 8 am), limited gym (available until 8 pm)

small but functional gym that was clean and generally easily available

the kids pool area is especially great for families visiting with kids

a laundry room for guests to use would be a

not fault the property breakfast is superb, room well equipped and spacious, public areas are comfortable, and

would like to have more do do for kids.

ice for the room at the bar which i was told i could only get a glass of ice and i would have to pay for

problems with wifi connection near our room, that were not fully fixed after several complains

room service was always clean and neat (thanks for the chocolates every time you entered

- they charge for wifi in rooms, ice buckets and double sun beds on beach area

free wifi is verry poor ( we use our data so it was ok)

prices at the pool bar a bit too high

great facilities in the hotel around the pool with a gym and health spa, tennis etc on the sea front and 10

breakfast service was efficient and full of smile from the friendly staff with a great selection of

i had breakfast, lunch, dinner, and extra meals at the restaurant, but i feel this area needs improvement

gym/spa didn't open until 10am and closed for lunch

spa is bad

the most relaxing pool i have ever sat around - very well maintained

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

though few pools claim to be heated, but in our opinion in should be heated few degrees more to make the pool

best service, very clean rooms, end of november and hotel had a pool activities, evening activities well done

four pools one an adults only all manor of game gym its

the receptionist was lovely, the bar staff great

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

free gym, sauna

we had massages in the spa and that were great and the pool bar was also quite nice

pool area was amazing and the sauna and gym was a big bonus

(but it shut at 5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis,

no elevator (so big suitcases = powerbuilding) - scarce onsite parking space (and alternative parking outside

excellent hotel: great for relaxing ud83dude0d spacious, very comfortable. breakfast was perfect

if the room is equipped with a kitchen facilities, kitchen towel would be greatly appreciated

s very modern and has a great spa feel to it

spacious nice infinity pool nice bar liked the kitchen facilities provided drinks where good truffle fries 10/

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

presently kept telling myself was some good exercise - having room service available is customer choice

good location ,nice pool ,great kids club. most of staff very friendly and helpful.

location, breakfast, wifi, cleanliness

wifi in room didn't work

had one commforter when we would have liked two, but it was not a major dealbreaker for us, the wifi and smoke

the breakfast!

the variety of refreshments at the poolside bar i thought could have been better

parking 20meters above the finca

excellent location, clean, beautiful hotel and pool, kids club a must, delicious food.

pool was too cold to swim in (for me anyway).

if the spa area was bigger

the pool, clean, warm and great support staff next time i may upgrade to the rooms with a rooftop

whilst other hotels are having pool parties and loud music, sir anthony resonates quiet and chilled vibes with

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

excellent service in all departments comfy beds and great location great swimming pool

(c) the reception bar area seems very under-used

gym was closed throughout our visit even though there was a letter under our door telling us it was

great breakfast, super helpful staff, good location.

although our stay was short & i didn t have time to visit the gym or was able to get up to the pool before

) loud crazy kids in the +18 pool area

we paid big money, and had to explain every time when the kids wanted to drink a soft drinks

the roof top pool has gone!

no smoking was good to hear and the room had nice cool air

staff was professional helpful and friendly, the hotel was spotless clean, room service - excellent

the laundry room was adjacent to toilets

laundry at the facility was a plus

staff, food, location, wifi, the rooms. self service laundry.

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

spacious room with good view, location was ideal (5-10 minute walk to the beach), wifi was good

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

fun little crazy golf at the front of the hotel which also made easy access to the paseo where there were avoid

book a treatment at the spa after trying a few times so i just left it in the end

+ bathroom with a lot of room for your stuff and with five different body care products + parking area for

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

the breakfast and dinner were great as well

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

private parking

view from the parking and the balcony is wonderful

finished at 10 which felt early gym was supposed to open at 7am - it did for first few days but then wasn t

fact that was adults only had great appeal and the hotel had been recommended by family

rooms more than adequate and very clean great breakfast choice pool area big

the area outside the dining room leading to the bar is bland and soulless

noisy bar next to the hotel which was annoying but we appreciate that is nothing to do with the hotel

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

there is a parking inside the house

the parking was available

place has parking space too

parking

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

indoor pool needs a little clean. mini bar empty.

wifi and television signals were very poor so take a book

very nice outdoor pool

liked the spa and bar and food

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

the rooms are really nice and practical, there is a lot to do on site (beach, pool, restaurants, gym, spa, yoga

s not the hotels fault but the amount of flies in the pool areas is incredible annoying

room service, we ordered fresh milk, tea spoons and extra pillows were always helpful

should be quicker there should always be waiters available i found myself having to go up to the bar to order

take a walk and day by the pool

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

there are also enough parking spaces and the road is good

- lovely kitchen, dining area and terrace with an excellent view

kitchen was handy and decently equipped

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

beautiful hotel with a nice garden and a large parking

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

it was disappointing that the pool was closed during our three night stay.

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

wifi is very slow

breakfast nothing special

great spa food catered well for vegetarians staff were really nice good breakfasts

would have been nice to have more vegan options at breakfast

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

the pool is not heated so the water is cold in winter but our kids enjoyed it nevertheless.

thing that we knew beforehand: the children would probably have spent even more time in the pool if it was heated

swimming pool was a bit cold but i guess during the summer time would be perfect

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

guess the pool isn't deep enough for an adult to dive in but this is trivial and a bit nit-picky considering

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

lovely garden by a small pool

parking on street.

the spa is great, with a sauna and a jacuzzi

enjoyed the relaxing spa facilities

the dinner was good and breakfast big and delicious

close to centre and plenty of 'on street' parking close by

good breakfast. very nice staff.

real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if

they're no parking on site at the hotel, but plenty of free parking just down the road near the casino

big parking in the city, walking distance from hotel unless you have very much and heavy luggage

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

she allowed an early check in for my father's room

parking was available free nearby

maybe just one thing, i thought the hotel had a parking space but it hasn't

we also used the laundry service once

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done

they offer free coffee/tea, facilities for cooking, laundry service

very affordable & convenient laundry service (3 , usable at any time)

wifi was good

laundry on site

the cleaning team provided high standard room service and were extremely professional

i liked that there was little kids pool for small children and that all of the rooms on the ground floor

was a little far out from restaurants and bars and the bar on site was very quiet

very modern inside, the poolside and pool bar was top tier - with great drinks on offer

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

self service laundry

good staff, good breakfast, good dinner, comfy, and clean bed

the spacious rooms, friendly staff and pool area.

food at breakfast was nice with good variations good for everyone test in a nice and comfortable and clean

we submitted 4 requests for laundry and none were completed 3

the infinity pool, the gym, the restaurants, peculiarly the italian

on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids

all of them were very kind, helpful especially kids club staff

good kids club and events and entertainment through the week

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

only one minus-poor wifi in the

the wifi in the room wasn't working

kids loved it and so did we, we will be

the location is in a beautiful peninsula in san miguel aboda golf de sur

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

a bit impersonal and perhaps too big (but some people like it) - doesn t have a spa and the gym needs some

the wifi was too slow and poor. it was too silent ( there were no music next to the pool )

family friendly but the limited opening hours of the kids club wasn't great

buffet is excellent for breakfast and dinner with lot of vegetarian options

internet not free the fee is 2 euros no iron or iron board & they don t have laundry services

lunch was good and the snack bar with fresh made burgers chips and sandwiches and the drinks at the bar were

no heating in the room ( we got extra blankets) slow and unstable wifi

wifi,wifi,wifi, why oh why

beautiful swimming pool with the ocean view

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

the access to the kitchen was direct and there were lots of terraces we could use to have breakfast

if anything a kettle in the kitchen could be useful to make quick teas and coffees

the wifi is mostly not strong

fully equipped kitchen