the laundry room was adjacent to toilets

laundry at the facility was a plus

staff, food, location, wifi, the rooms. self service laundry.

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

water in the swimming pool is veryyy cold.

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

wifi was very good in the lobby, but in our room and floor there was no signal at all

adults only

i will definitely recommend this adults only

to restaurants, shops, beach & taxi rank friendly,customer-oriented, efficient staff lovely gym, kettle & fridge

the hotel has been renovated in recent years and has a beautiful roof-top pool with stunning views over los

the time the pool closed & there was no bar.

breakfast buffet was also very good choice if hot and cold food

gym was closed throughout our visit even though there was a letter under our door telling us it was

adult pool.all of it.

of the staff at the pool bar were not particularly friendly

good location, nice staff super breakfast

only thing i can think of were the paper/plastic cups around the pool which tended to go soggy - a minor detail

excellent buffet breakfast

didn't realize that adults only translates into old age home

booked this hotel as i wanted a solo spa break/some peace and quiet

amazing food. beautiful pool area .

hotel i have ever stayed in, hotel decor lovely, pool area very clean plus hotel provides towels for sun loungers

great location, lovely pool and gym. rooms nice and spacious . very friendly staff everywhere.

very good breakfast and dinner

the breakfast buffet catered for your every need with waiter service bringing your eggs of choice and

near golf course

breakfast was not very hot

adults only and access to the golf course

too few laundry machines for the size of the

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

bit too crowded during breakfast and in the pool

we pick gran oasis after reading the good reviews about the wifi

place to stay with family ud83eudd70 silveo at the pool bar was a nice friendly man

the laundry was good

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

the hotel has its own mini market and laundry facilities

great villa, atmosphere, parking, and location. laundry service available.

the wifi/internet works so well that you don't realize you're on an island

laundry, pool, spa, very basic gym, 24 hour reception, etc

clean, very good breakfast, nice pool area and pool bar

staff where friendly especially at the spa we had an amazing couples massage

excellent value for money. great variety and quality buffet, specially breakfast.

excellent accommodation, nice pool, big rooms, friendly staff

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

4 stars hotel and very bad wifi !!

not the usual tourist hotel as it is adults only

the pool parties on the terrace

pool side bar but nothing said regarding bring your own drinks in

we also had some room service / cleaning issues plus some power sockets and a safe not working half the time,

whilst other hotels are having pool parties and loud music, sir anthony resonates quiet and chilled vibes with

very good breakfast and outstanding service

some music at the bar in the evening would have provided more atmosphere

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

were a little surprised to have to pay extra for the gym

great for families and kids

also had use of the cleopatra palace pool and bar area which was very quiet

it has a massive swimming pool and very good spa facilities

location was excellent and the staff was so helpful. room service was top notch

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

kids pool is also good

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

great location, amazing breakfast on offer every morning. very good wifi available.

good wifi in all areas

a laundry room for guests to use would be a

also allowed us late check out at no extra charge which was a nice touch

breakfast was amazing and also the pool, gym and location

we were even able to get a late check out on the day we were leaving as our flight was late

spa and gym

public laundry 5 minutes walk

the rooftop bar and infinity pool make the hotel that extra bit amazing

prices of beverages - drinks okay, garage is free of charge in the basement, always have free parking lot, air

staff were great!! bar at top was unreal.

loved the rooftop bar and pool breakfast was fabulous lovely calm atmosphere

hotel is well kept pool lovely and clean very friendly !

comfy beds and warm pool

everything was great and the value for money incredible. wifi could be better

also the breakfast was amazing, so many options and generally it was delicious, the pool bar served the best

breakfast , pool, staff

the room on the 7th floor above the laundry was very noisy 24 hours a day.

room service wasn t the best and was cold by the time it arrived not worth the extra fee

clean, comfy, well equipped room with pool view

good kids animation,the lady from animation team from italy vas the best

special mention for the girl doing kids club she was just amazing so kind and patient the kids loved her

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the laundry room is nothing special and could be cleaner and upgraded

amazon hotel. brilliant for families with kids. very central, will 100% be back

returned from a wonderful week stay with family and two kids

the kids loved the football court and the apartment is very nice, great beds and plenty of space

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

wifi was 25 for a week but only covered one device, so would be better if it could have covered

gym was not to good.

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

probably the cleaning at the pool in the morning

outside my room was very noisy. a van came early morning and would load up laundry

room service was poor, they bringed my laundry clothes after 3 days

were amazing, again very friendly and made a point of talking to each and every person at the pool

bed was a little hard ,spoke with reception and they arranged fo a softer top mattress,brilliant wifi in room

there was plenty to do through the day for adults and kids alike, yoga,pilates, archery,fashion show, pool

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

good, didn't replenish laundry bags in the room after use

kids are not allowed inflatables in the pool nor are they allowed to jump or dive in

gym was not good

i wish there was free wifi throughout the property

breakfast is amazing, pool bar ir brilliant and beach restaurant is excellent ud83eudd70 as always hotel was

convenient location, great design, delicious and diverse breakfast, clean and nice territory.

room service was always clean and neat (thanks for the chocolates every time you entered

wifi is not free

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

the wifi did not work

inclusive food/snacks at the pool side bar would have been easier than going inside to eat

breakfast was so good and delicious all respectful for the chefs ud83dudc4d

perfect for hens and stags i wouldn t take kids there as this is so near the strip but was perfect for us

no iron but hotel provided a laundry service at an extortionate price

has some great facilities - outdoor pools with plenty of seating, several bars, a nice spa and gym

spacious room, good breakfast. excellent spa and a great location.

gym is a bit of a joke to be honest, not even worth your time unless you want to walk through an

anamacion team were brilliant with lots going on for both kids and adults

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

i accept if you used the pool gym ect it would be more say £110 max but we were charged £163

good music on the pool bar and excellent bartenders and i really recommend the massage tent (maria) has a

terrace with private sunbeds ❤️ and the animators in the kids club

pool area was amazing and the sauna and gym was a big bonus

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

my request for an iron was declined and i was told to use the laundry service

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

great for couple, family with kids too

we couldn’t use the kids play area because it was for kids from 4 yo and always closed the indoor pool was

the pool area is serene, and guests may find themselves treated to a complimentary fruit mock-tail

the breakfast and bar snacks (poke bowl) were delicious

beautiful territory, quite convenient location, free parking just near the hotel, easy to go out to the city

the bar snacks, are of a very high standard too, with a lunch menu which far exceeds expectations in

the adults-only pool area was quiet and relaxing, exactly what we were looking for

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

laundry service -ironing only on express service took about 30 hours to return and we were checking

gym was okay, but a few of the cardio machines have seen better days

nearby bar played very loud, obnoxious music the whole saturday until midnight, making it impossible to

was very quiet and relaxed due to it being adults only which is exactly what we were looking for

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

even tho we had a romantic holiday kids around weren t a problem, definitely it s worth to upgrade to

entertainment for kids and adults in the evening was

prestige when checking in, you get higher floor and access to lounges with lovely sunbeds, free bar and snacks

comfortable hotel, great pool, gym

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

for families with kids, totally recomend to take a suite/two rooms (we asked for the update after seeing the

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very

food was good, pool area great

room times were abit sporadic most days were around 2pm which was great as we were usually at the pool or having

for us: despite claiming to be a family friendly hotel, there was no play area or toys for kids under 4 and

the heated pool is really nice and great for toddlers and kids

it was easier to go to the bar and order drinks ourselves

the bar on the terrace of the main building is a nice place to relax in the evening

hotel is amazing for families with kids

size of rooms - very large heated pool location

booking the hotel with booking for 2 adults and 3 kids

spacious apartment looking over the pool and sea

pool just outside our balcony for the kids

not enough toilets on reception and bar floors

food. cleanliness. adults only package is a waste of money.

the bed was comfortable and the rooms were nice. kids club was fun

the spa massage was excellent service in the restaurant was excellent

the all inc drinks could have been much better. the gym was open 11-7 which is an odd time.

laundry got lost, and took 6 days to get back to us

there was variety of breakfast/dinner options (we had half board but i m sure lunch was good as well)

food was really good, i didn't have all inclusive but the included breakfast had a huge variety of items, there

the room service menu was awful

the gym facilities were fantastic and open 24 hours

hotel outside area, location close to the beach, great facilities (gym etc

dirty walls, oldet furniture, problems with electronic keys (not only in our apartment), kitchen mist knife

sunbeds cramped. wifi not working

good location. clean and relatively new furniture. good breakfast buffet. nice gym.

allowed big groups in and never controlled their foul language with kids around

laundry service

e for the gym

the gym facilities were being updated, it would have been courtesy to be notified.

the pool, the spa was great

45 one day and almost every bed had been reserved, and only 4 people were actually at the pool

together with a complimentary welcome drink at the bar in the evening

the spa was absolutely

would love to have a bigger swimming pool on the roof, but is also very nice the one that is here

spa option was super, had a fantastic facial, best yet

a/c worked very well good was great staff very helpful spacious room adults only pools lovely rooftop pool sea

location g324 was not as good as expected balcony was close to upstairs bar which played music directly onto

breakfast was such a selection and really tasty

comfortable, spa treatments were amazing, we stayed in taganana block which had easy access to gym/spa/pool/bar

gym and swimming pool are great

was brilliant hannah a waitress in the bar in evening was superb we go to this hotel when we go to

the karioki bar down the street. a bit loud in the evening.

wifi only in public areas is a slight downside

said on my booking breakfast was 10 euros but told when we got there it was 20?

appartment was great, the facilities and particularly the pool were excellent and the hotel is in an ideal

a pet hate for all spanish resorts if you want a double room you in ireland or england get a double

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

fantastic, a select few around the pool, no noisy music or building works or children

everything was amazing the breakfast, the room, the view and the staff

bed v hard not gym is getting tired

lunch menu didn't offer any lite snacks for the pool bar which was a shame, otherwise, everything was

good location. good staff. clean. good buffet breakfast and evening meal.

kids club the kids loved

to circumstances beyond their control the spa was shut

heated pools, lovely staff, gray kids mini club, excellent buffet breakfast

were some lovely extras , treats when you were laying near the pool, extra pool towels, the breakfast

the price of the laundry was every expense after the price we paid for a upgraded room

gym was very inadequate in comparison to the size of hotel

the gym is too small.

wifi at the pool is poor (probably because of too many people connecting)

families with young kids *amazing focus on kids activities and needs *close to duque beach *free parking (valet

the smell from the laundry cloths dryer on my balcony in room 1115.

very good buffet breakfast

activities for the kids were excellent as were staff

breakfast is very big and there is a lot of variety. parking on site. pool tables tennis court.

the biggest bonus for me was the room size which was so spacious

kids club wasn't good

location , plenty off room around the pool area and so close to the beach

room service failed two times to bring water and coffee first time it came when i asked for it at

the activities were varied for kids and adults

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

pools only one heated the rest were freezing , quality of food room service and restaurants very poor mcdonald

bar drinks prices are pretty high, especially shorts (like g&t) cos it's a 5* hotel

very kids friendly

garden, the plants, the pools, the breakfast

location, territory, breakfast - all great

spa experience when checking in for our treatments was not user friendly.

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

that it was 'adults only' which made it so relaxing by the swimming pool

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

the pool is wonderful; never crowded and perfectly clean

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

the facilities in the gym weren t great.

main terrace, snack bar, table tennis, lifts, free towels, table tennis, nice sun loungers, free wifi

hotel but these would improve it; life guards need to actually watch the kids in the pool, they never even

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

the gym/health club across the road which is part of the complex was brilliant, there are kids classes

and beach (although hilly, which we didn t mind) great suite with our own small pool having a kitchen and

helpful friendly staff, great facilities spa gym

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

in was quick & welcoming, with a drink provided, golf cart transfers to our villa plus a complimentary mini

only disappointments were the swimming pools as the only heated ones were small or for the kids

good selections of swimming pools for both kids and adults

the spa was also stunning

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

the hotel is quiet as it is adults only which suited us

location is quiet. adults only hotel beach / beach bar

adults place but no many young people.

the restaurant and bar staff always made sure you were ok in the lines of beverages and we weren t left

at check in was resolved with a bottle of cava and a late check out which was very much appreciated but the

service, food , room, swimming pool , bar , music, everything was perfect

not with smaller kids, though

a little more for kids to do maybe would be good

hotel is more older group orientated, i think we were the youngest there beside the families with kids

location, staff, breakfast was excellent

the room service was very good

found the furniture in the outside bar area very uncomfortable

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

check and reception staff , free under ground parking with lift to reception

could not borrow an iron to use in room had to use laundry service

laundry service was not gut (left stains)

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

also plenty for kids, plan to return with them at a later date

would have been ideal to have air conditioning in the gym and a rowing machine but otherwise perfectly adequate

place has parking space too

the parking was available

parking

there is a parking inside the house

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

we used the gym daily and it had a good selection of equipment and the ice cream bar the children loved so they

lots of activities which my eldest daughter anjoyed a lot -- yoga, polates, aqua gym etc

good breakfast and very good room service

we also preferred the kitchenette and laundry facility provided in the room

amazed by the simplistic and beautiful design of the entire hotel, starting from the reception, gym, room and

we loved the different pools we could go to along with pool bars but our favourite as being all adults was the

adults pool, food, friendly staff

could have done with a rower in the gym (but i'm being picky!)

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

room, very big pool, amazing service and extraordinary view from hotel

i would suggest to improve the parking because i was always scared to ruin the rented car.

nice swimming pool

excellent breakfast buffet, stunning property and location.

very affordable & convenient laundry service (3 , usable at any time)

they offer free coffee/tea, facilities for cooking, laundry service

we also used the laundry service once

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done

location with plenty of shops and restaurants nearby, and always found available parking

valet parking

the gym and spa facilities are lovely - great sauna steam

gym has everything you need to

the patio was private from our neighbours (although open to the golf course) and had lots of different seating

the birds that kept singing outside by our private luxury pool

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

breakfast was delicious

our taxi as we were their first she just hadn t seen us, calling out across the entrance was embarrassing then

beautiful views, room, bathroom, service and gym

we didn t have breakfast but the lunches were delicious, although the menus for lunch and dinner are quite

room service was excellent , room was excellent , pool was excellent . food was excellent

have preferred somewhere outside for breakfast and you do need a car unless you want to taxi into la caleta

staff were excellent, villa was immaculate, great location near golf and la calleta area.

to the parking before arrival would have been helpful

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

wifi didn't seem to work, but this was due to the telecom operator having accidentally disconnected

a really well equipped kitchen

swimming pool was a bit cold but i guess during the summer time would be perfect

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

kitchen was handy and decently equipped

good communal kitchen. private parking.

wish we had time to enjoy the pool and scenery

the kitchen is fully equipped and there is coffee and tea in the morning

kitchen with good equipment, a dining room, a large place to sit and chill around the swimming pool, and a big

very nice outdoor pool

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

the bar closed at 11 and there was no where available afterwards to have something to drink

the hotel is very basic with 'opening times' for the restaurant, the bar and the door, but it's lovely if you

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

also wifi is very poor and sometime stop working altogether

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

friendly staff and excellent kids club and mini disco, our daughter simply adored going there

the hotel is very clean, there are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a

i have also used the express laundry service which was done in less than a day and result was good

breakfast was nice but it doesn't change so after 4 days you get a little tired of the same things

fitness activities near the pool were annoying, with terrible loud music

nice friendly staff, gorgeous infinity pool

was perfect, the room was perfectly clean and very spacious, the breakfast fast had so many options the pools

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

only available at the pool area, food not available anywhere in the hotel during the day, and no room service

but the put together those 2 singles and they put a double sheet so at the end was ok and the wifi is not

that maybe is annoying,is that while the singers are on stage,during the night entertainment, kids have to be

can't fault any of them from maintenance to laundry to check in and customer relations

laundry lost 1 item

wifi very poor in all areas of hotel in general

good and diverse breakfast and many activities in the hotel

- despite the hotel being packed you never wait much to be seated or receiving your drinks at the bar or having

laundry on site

were really impressed with amarilla golf residents the staff are really lovely and helpful and are always there

delicious breakfast and heated pool much

i like that they bring your drink to you when ordering at the pool bar -quiet

the christmas dinner was not kids and vegetarian friendly

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

is modern, very good for families, 4 big pools and 1 for children

four pools one an adults only all manor of game gym its

a very smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

they have 5 swimming pools, which means it was never super crowded and one of the pools for adults only is

self service laundry

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

the spacious rooms, friendly staff and pool area.

for the kids (us adults enjoyed a few games of pool too lol) we really enjoyed our stay at golf plaza and will

facilities and especially the spacious suite and value for money

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

the staff at the kids club was great!

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

under the new management some of the outdoor amenities such as the petanq courts, darts and mini-golf had

only one minus-poor wifi in the

breakfast was very good with plenty to choose from

nice owner, outstanding breakfast and best cafe con leche

the dinner was good and breakfast big and delicious

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not

real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if

internet not free the fee is 2 euros no iron or iron board & they don t have laundry services

to be around kamilla and the staff in the bar and the restaurant is the best experience ever- we just love

good room service if you need or a generous buffet breakfast

bathrooms in the room could do with updating. maybe an outdoor bar could be a option.

loved my stay at the vincci tenerife golf

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

no black sandy beach it was all stones not on a golf course

my son really enjoyed the kids club i would say it’s a good place for

was perfect, the room size, the staff, the facilities, the pool, the location, everything

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

staff, beautiful ocean view, perfectly clean room, comfy bed, convenient parking, good breakfast

good parking

wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

the garden with the pool was very agreable

there was a seating area at the reception, but not really a bar where you could have some drinks during the

the large parking behind the churches is also ok by day

wifi was only available in reception, would be nice to have in the rooms

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi is very slow

would have been nice to have more vegan options at breakfast

no source of drinking water or water for the coffee maker, other than a trek to the bar area

parking place is located nearby

free street parking nearby

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

wifi worked well

wifi is good and the add on breakfast is excellent value

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

room service, we ordered fresh milk, tea spoons and extra pillows were always helpful

the train to the beach, valet parking, etc

kids club wasn’t that great with most activities being inside , not exciting enough for my 7 year

only pool and resturant, excellent wifi everywhere , very good choice of restaurants some michelin stared,very

the location is perfect and the wifi.

good wifi

to him repeatedly, but he was still very rude and talked to us as if we were some bad 5 year old kids(plus he

strong wifi

all tv programmes in spanish. wifi connection a bit hit and miss.

breakfast is lacking vegetables..

the staff was very friendly, the breakfast was pretty good, the location is good.

all the staff were lovely, breakfast excellent

wifi didn t work in our room. the room was very basic.

the breakfast was sufficient but nothing special

very friendly and helpful staff, good breakfast

they said wifi works only near lobby,

you can ask for hot water from the bar but would have liked to be able to have a coffee or tea in the room

there is also a lovely bar on site with some music, which we did not see or enjoy as we only stayed one night

location and great restaurant above the pool at hitos with fabulous views

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

all staff are mostly friendly from house keepers receptionists and bar staff

bar terrace at the back with stairs down to the sea was a real bonus

friendly front desk who let us have a late check out so we could get one more dip from the sundeck