wifi only in lobby

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

breakfast was good some fruit would have been nice

breakfast very satisfied, a choice of everything for everyone

strong wifi

the bathroom was clean & modern, the wifi worked great, and the blackout curtains were very much appreciated

wifi was not protected

they even volunteered to give me a late check out since it was after 2am when i arrived

convenient location. 24 hour access. wifi. clean. well ventilated.

close to centre and plenty of 'on street' parking close by

the dinner was good and breakfast big and delicious

breakfast was very good with plenty to choose from

real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if

a free parking is available very close

(free private parking

pool too cold to go in but this is minor

they said wifi works only near lobby,

- there was a kids birthday party at the pool, but they were no guests at the hotel

wifi in the room is terrible

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

wifi exceptional (>75mb/s)

is just a suggestion - better wifi in the rooms, sockets next to the beds and a reading light - but it was ok

poor wifi

staff and people who stayed there were very nice, wifi was good, hostel is also spacious and in a great

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

00 can't use balcony on night room basic no entertainment nowt for kids

also that the bar stayed opened later than 9pm & why was the swimming pool taken away

the breakfast was to a good standard with lots of choice

00 can't use balcony on night room basic no entertainment nowt for kids

i used the gym, it has wide range of equipment

good, younger adults might find the location too quiet and the entertainment in the evening is really for the

closing at 11pm, would have been better if could still sit in the bar and purchase drinks till at least

poor breakfast; terrible dining room service; very bare looking hotel; very few plants and just looked sad( for

hotel, for adults only

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

wifi was not the best but outside of that it wouldn't be fair comparing this sweeet little hotel

a dining room, a large place to sit and chill around the swimming pool, and a big private parking

very nice stone houses. pretty view. very good wifi all over, with mobilephone.

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

, the pools exceptionally kept and so user friendly , the staff incredibly kind and caring , the kids club and

during the day, they didn't even respect the classes mentioned on board, for example: aqua gym or salsa etc;

a good starting place for trips across the island and as we rented a car, we benefited from the parking lot

pool towels are quite old and not very good quality

internet not free the fee is 2 euros no iron or iron board & they don t have laundry services

no heating in the room ( we got extra blankets) slow and unstable wifi

wifi,wifi,wifi, why oh why

bathrooms in the room could do with updating. maybe an outdoor bar could be a option.

at the level of our balcony there was a massive vent chimney which was connected to restaurants kitchen and

self service laundry

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

drinks were all good, in the restaurant, in the bar and at the pool

so every year we have had the same room with a kitchen so i can cater for his needs but this year they have

for the kids (us adults enjoyed a few games of pool too lol) we really enjoyed our stay at golf plaza and will

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

breakfast was a bit cold

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

guess the pool isn't deep enough for an adult to dive in but this is trivial and a bit nit-picky considering

pool area is amazing

the pool is not heated so the water is cold in winter but our kids enjoyed it nevertheless.

the garden and the pool were great. daniellla was very nice and helpful.

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

laundry on site

style cleanliness quality of facilities - gym, pool, restaurant, rooms friendliness of staff

wifi and elevator does not work - hotel staff informed us in advance about these circumstances

the communication at the front desk wasnt always ideal and the kitchen staff didnt always catch the wishes

were really impressed with amarilla golf residents the staff are really lovely and helpful and are always there

there is a parking inside the house

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

parking

place has parking space too

the parking was available

the spa area is a bit dated.

breakfast was well packed, but not too much food in it (but it might have been our problem, as we

the hotel is very basic with 'opening times' for the restaurant, the bar and the door, but it's lovely if you

no bar service in the early evening.

only used the outdoor pool once or twice as it was a bit chilly during our stay but all in all we had a brilliant

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

everyday and we got plenty of sunshine (which we did not expect in january beside the little pool)

restaurant and bar facilities restrictive.

is only street parking, but it was never a problem to find a close spot

room equipment (no table although the room was large) wifi very patchy breakfast disappointing

beautiful hotel with a nice garden and a large parking

good parking

there was reserved parking available right out front

restaurant and bar weren't working so we had to search for other options in the village

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

good location, parking is close to the hotel

wifi worked well

also didn't know that parking would be difficult

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

i would suggest to improve the parking because i was always scared to ruin the rented car.

the swimming pool area is very nice, and the gardens are full of perfumed flowers; the room was clean and bed

room was tidy and had good wifi

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant

we also used the laundry service once

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done

they offer free coffee/tea, facilities for cooking, laundry service

very affordable & convenient laundry service (3 , usable at any time)

everything was perfect. nice and quiet accommodation. very clean and a big kitchen:)

fantastic views, spa, great breakfast

food and start/finish hikes became rather repetitive but the hotel was quiet and had plenty of parking

spa and pool facility is incredible

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

no bar bit cold in the evening at this time of year (dec)

wonderful hotel with an expertly managed atmosphere, great for couples or single adults who want to relax in a

didn t like how there was no lifts because our room was so far from reception a kitchen staff had to help

spacious nice infinity pool nice bar liked the kitchen facilities provided drinks where good truffle fries 10/

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

the mini golf course is fantastic

the room was beautiful as well as the big pool and beach club

ud83dude0a amazing pools, gym, sauna

my kids loved it very much

friendly staff excellent choice at breakfast lovely and clean

only thing i can think of were the paper/plastic cups around the pool which tended to go soggy - a minor detail

we paid big money, and had to explain every time when the kids wanted to drink a soft drinks

gym- multiple cables broken

spa services and staff were exceptional

too few laundry machines for the size of the

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

staff very friendly ud83dudc4c carlos activity amazing for kids and aqua aerobic ud83dude0a kids

the kids pool was fantastic for our 3 year old who thoroughly enjoyed it

wifi

easy access to golf course and arrangements for storing golf clubs made playing golf completely hassle free

pool too deep

pool area is really nice

gym and spa hours should be longer

adults only location . beautiful comfortable bed and excellent food

bar staff kind of not interested

booked this hotel as i wanted a solo spa break/some peace and quiet

wifi constantly cutting out menu cards missing and not able to be understood drinks menu not

outdoor pool and huge outdoor jacuzzi was fabulous

breakfast was good loads of choice and even when we went late they were still bringing out fresh

staff, food, location, wifi, the rooms. self service laundry.

laundry at the facility was a plus

the laundry room was adjacent to toilets

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

wifi good

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

breakfast was exceptional with a great variety

fun little crazy golf at the front of the hotel which also made easy access to the paseo where there were avoid

buffets were really good, very comfortable bed, good wifi, friendly staff, clean, easy parking

the breakfast is excellent lots of choice and very fresh

location excellent staff friendly and helpful roof top pool breakfast excellent

very good breakfast, roof top pool and sun terrace with amazing views

there's no pool bar but they come around taking orders to drop you up drinks

although our stay was short & i didn t have time to visit the gym or was able to get up to the pool before

the laundry was good

the hotel has its own mini market and laundry facilities

great villa, atmosphere, parking, and location. laundry service available.

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

we enjoyed the entertainment in the evenings and there was also plenty for younger kids

laundry, pool, spa, very basic gym, 24 hour reception, etc

there is a hookah lounge, smoke cafe , supermarkets , japanese restaurant , water park and much more very close

entertainment more in summer season and kids love the pools

wifi is slow for work, but enough for browsing

a great hotel, surrounded by a golf course

outside my room was very noisy. a van came early morning and would load up laundry

room service was poor, they bringed my laundry clothes after 3 days

very clean, good breakfast and the best hotel staff!!

staff, the food, the bath, everything was very clean and nice to have a late check out breakfast and the fresh

location/breakfast/heated pool/gym

some of the stag parties should have been told to calm down around the pool area

were clean big / comfy beds gym was modern and accessible, not huge although it was rarely used by other guests

cleaned daily, reasonable prices for breakfast, lunch & diner, entertainment staff were

more hot vegan options at breakfast

bathroom, balcony, gym, swimpools, staff, cleanliness was perfect

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

no bar area.

inexpensive wifi-12 euros for the week

no bar by the pool

should provide free wifi in rooms not just the foyer

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

it would have been nice to have had a fish option at the breakfast selection.

very good pool and gym facilities

staff was very friendly and it was very clean i defently will come back in summer with my kids.

very weak wifi.

no iron but hotel provided a laundry service at an extortionate price

kids program and entertainment starts around 20:40 which is a bit late for kids as they can't stay

had nice area for kids and one of the pools was heated during winter months (with one side being very shallow

spacious room, good breakfast. excellent spa and a great location.

nice breakfast.

public laundry 5 minutes walk

best hotel i ve ever stayed in for adults only

nice at reception apart from one woman on night shift myself and my husband asked her for the wifi password and

friendly, helpful personel. good facilities for people in wheelchairs. private parking.

only one thing i would suggest is that music was played around the main pool!

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

pool party for kids at late evening/night and many others, can't really list everything

prestige when checking in, you get higher floor and access to lounges with lovely sunbeds, free bar and snacks

the kids swimming pools were great for our 4 year old son

the gym was well equipped

laundry service -ironing only on express service took about 30 hours to return and we were checking

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

the place is the staff who can t do enough for you especially the guys and girls at the pool bar me and my

the staff was amazing - the chefs, the waiters, cleaners, reception, cafeteria and bar staff, everyone was

loved the breakfast

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

my request for an iron was declined and i was told to use the laundry service

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

not a lot of choice if you have kids

good selection of food at breakfast

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

i would say hotel is not for families with kids, mostly for young who likes partying

my hotel i would make sure that i retain these valuable members of my team , and also the tall bar man who's

the bar/ swimming pool area is lovely with gated access to the beach front

wifi very poor quality

pool bar expensive and not a lot of choice

requested early check in and our room was ready on check in arrival at 11 which made a big difference to our

good choice at breakfast with daily changes to the selection

location and amazing pool oh and breakfast

there was free parking place ad wifi

a laundry room for guests to use would be a

facilities for kids were missing completelly

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

really friendly staff. great facilities including the spa area

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

the exception is a snobish beach bar outside the hotel which insists in loud music from around 16:30 to sunset

very good breakfast and outstanding service

the upgrade for the plunge pool room was not worth anywhere near the extra charged for the week

the pool area and garden was really relaxing and beautiful

calm hotel ambience wonderful staff amazing breakfast great location

no kids

all inclusive food around pool bar was lacking in variety

clean, modern apartment lovely hotel large and clean pool/area kids activities friendly staff

hotel, friendly staff, amazing breakfast with a lot to choose

the gym , made do with what was there but it could do with a rack / weights.

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

welcome pack for kids in room , glass of prosseco for welcome for check in

and the breakfast, omg i still crave it

location so clean, breakfast was lovely the staff were so helpful 24 hour room service was delicious

enough car parking units the entertainment center for reservation excursions is in another

also a special mention to luicana in the kids club for being so good with our son

kids enjoyed the pool

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

could have another bar open in the evening.

the facilities around the resort are excellent, with the pool always clean, several bars, rooftop gym and spa

the room on the 7th floor above the laundry was very noisy 24 hours a day.

breakfast . friendly staff . room cleaned everyday.

room and my children room was leaking through sealing which was fixed but my kids had to change their room, the

room and my children room was leaking through sealing which was fixed but my kids had to change their room, the

103 and staff during check in did not informed me that dinner is included in my stay (only about breakfast

laundry got lost, and took 6 days to get back to us

the room service selection was poor

food was really good, i didn't have all inclusive but the included breakfast had a huge variety of items, there

room service should be less invasive. cleaning should also be more precise and less forgetful.

there are a few iberostar hotels in town - this one is for adults only

the wifi was intermittent which is very annoying when listening to the radio.

the pool times were restricting. 10.00am to 6.00pm. the gym equipment was extremely poor.

i had a kitchen, bathroom, huge bedroom, dining area, living area and balcony big enough for 4 people

beds, lack of wifi in room.reception area very dull

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

they played well with kids and are great for people with kids

kids club staff were outstanding & the hotel was exceptionally clean

pool just outside our balcony for the kids

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance

is fantastic brilliant views close to beach approx 150 metres away down steps and numerous bars restaurant all

the laundry room is nothing special and could be cleaner and upgraded

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

one pool should be a kids' pool and the other an adults' pool

strong smell of dirty nappies in kitchen bin in 121

the pool party on saturday was fabulous

laundry service

they are from a pumping machine - description on booking mentions room service, when we called the reception

breakfast was plentifully

the breakfast and evening meal were so good with excellent

the pool was a great temperature and the sunbeds were really comfortable

it made eating breakfast outside less enjoyable and we left the pool area occasionally because it was so

the downstairs bar area where entertainment is held could do with some refurbishing

we thought the choice of food at the poolside bar very good and prices very reasonable

the gym it will be nice if there was some floor / yoga mat

friendly staff. excellent location. plenty of sun loungers by heated pool.

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

safe, minibar and wifi are extra

the gym was not good.

staff behind snack bar really

was perfect and spacious overlooking the children s pool

good location. clean and relatively new furniture. good breakfast buffet. nice gym.

wifi not working, breakfast not enough coffey cups at times and the same menu each morning

complex is on a slope so many hills/steps inside. no cleaning materials in kitchenette.

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

gym could use an upgrade, but i considered that a minor issue

good indoor and outdoor bar areas

the kids are very well behaved, but still - they are young and pool is extremely quiet and nearly all

really nice spa too and we both enjoyed the massage on offer

the spa was incredible, i got an amazing massage and the thermal suite was divine

the smell from the laundry cloths dryer on my balcony in room 1115.

pool bar food ie more choice and child's menu

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

avoid room service, although the service was prompt, the food was inedible

lots of choice for the breakfast buffet

good, didn't replenish laundry bags in the room after use

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

wifi was fast but signal strength was poor

good choice for breakfast. free wifi.

the staff was vigilant and very responsive and the breakfast was absolutely

a proper adults only hotel

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

wifi is not free

staff was lovely and particularly like the maui beach bar to relax with a cocktail after a whole day of surf

kids menu

breakfast and the staff were amazing. location was fantastic ud83dudc4c ud83dudc4f

could have done with a better snack menu at the pool bar

may be a section of water with a sail for shade for the kids

parking space is insufficient - they offer you to leave the car in the middle (you have to leave

staff, animations for kids & adults, cleanliness, services, beach, almost everything in a awesome hotel with

spa closed due to covid

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

the price of the laundry was every expense after the price we paid for a upgraded room

and our airline left all passengers stranded without accommodation, to the restaurant and bar staff, porters

pools and water park terrific

wifi didn t work very well which is not acceptable for this kind of hotel.

physical menus for around the poolside would have been useful as we sometimes couldn t get the wifi to view

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

they send laundry out and i knew to kiss it goodbye then

easy to get parking for free on the other side of the street

swimming pool and gym facilities very good

people smoking round the pool and also on the terrace at the level lounge was an issue for us and we felt

the kids club staff is also amazing

underground parking super important when you come to visit during the summer hot days

kids club wasn't good

breakfast was fresh and lovely

the entertainment staff kept the kids and adults occupied all day and most the the evening

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

maybe wish there was better food on room service menu

views and a great pool - overall appearance and upkeep of hotel very good - pool area and pool bar very nice -

we were 4 adults + 2 kids and stayed in a 3 bedroom suite with our own swimming pool

it ia a bit expensive considering that the pool and sauna area was closed.

there is a gym and an indoor pool, which is useful and dedicated parking for guests

the location of their spa is rather strange - one has to go outside to reach it

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs

excellent hotel & excellent service in the reception and the bar they treated us very well

attentive and friendly staff , hotel restaurants and bar facilities

breakfast was great, and the breakfast room felt like a movie-set, just gorgeous

perfect location,beach , fresh water kids pool, nice breakfast.

what made our stay exceptional was gemma the kids club caregiver

we mostly were ordering dinners from the room service and it was all very nicely organised: fast, beautifully

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

pools were incredible kids club was great fun, lots of fab activities breakfast was lovely staff super helpful

food could have been better in buffet restaurant and room service.

breakfast top class

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night

breakfast and dinner were very tasty, a very big buffet with a great varied choice of dishes (sea

hotel was quiet (adults only) and service was good and discreet

it was perfect in every way - adults only hotel that we ll definitely be going back to

excellent maid room service

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

swimming pool a bit cold. shame it wasn t heated.

pools lovely especially infinity pool with beach

location is quiet. adults only hotel beach / beach bar

gym had a good range of basic machines

the multiple pool area with the fantastic infinity pool looking out to the sea is truly breathtaking and a

, no control on kids jumping in the swimming-pools the all day long , not enough fireplaces on the evening

, no control on kids jumping in the swimming-pools the all day long , not enough fireplaces on the evening

was fantastic, an absolute must, made it so much more relaxing knowing you could go down to the pool at anytime

the adult only pool bar was delightful to sit in and enjoy the

necessity to sign in for poor quality wifi every 24 hours across 3 devices

ample and safe parking

maybe a stair master in the gym too

location, the room and it s view and concierge cynthia was very nice as well as the bar, room service, part

spa, gym and paddle courts were great

laundry service was not gut (left stains)

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

could not borrow an iron to use in room had to use laundry service

great entertainment for kids

kids water pool was amazing

breakfast was very fresh and delicious

pool was so clean and relaxing

gym could have been better

spa was really amazing and clean

we did experience an issue with the private pool boiler in villa eden which is a 2 bedroom villa

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

magnificent view from the balcony. helpful staff. restaurant serves great breakfast and dinner

we didn t have breakfast but the lunches were delicious, although the menus for lunch and dinner are quite

our taxi as we were their first she just hadn t seen us, calling out across the entrance was embarrassing then

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

staff, parking, smell, size of the villa, decoration, food, services, privacy

when there are visitors the receptionist is very rude 3 there was a lot of rubbish and even a golf ball was

we rented a car and loved the easy in and out parking

no access to the beach but you have golf course around

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

and very comfortable, staff all lovely and the facilities on site were excellent such as pool and gym

considerably premium price of the private pool apartment, with not such pleasant smell of kitchen on the private

room, terrace, kitchen equipment - better than home

we also preferred the kitchenette and laundry facility provided in the room

were told room service is 24 hrs and the day of check in we din get any room service at 12 in the morning

also i like sport classes for adults

the pool area was clean and the staff was friendly

speedy wifi

the heated pool, unfortunately, was not operational for the majority of our stay due to a mechanical issue

at the pool bar wasn t good when mary wasn t there

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

territory with access to a rocky beach and a pathway along the coast, nice facilities, great kids club and

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what

i have also used the express laundry service which was done in less than a day and result was good

plenty of entertainment options for children, whether it's evening entertainment, the swimming pool, or the

there is the gym and spa facilities

pool, activities for kids, evening performances and room were all great.

the room service menu and food could be improved

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

i also enjoyed the food from the splash bar and of course room service

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

my kids didn't want to go away