parking

place has parking space too

the parking was available

there is a parking inside the house

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

a day for some minutes otherwise some sewage smell would come out, the trash bin underneath the kitchen sink is

the breakfast and bar snacks (poke bowl) were delicious

breakfast was worth the money

nice breakfast with many options

the bar was reasonable for drinks considering the standard of the place

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

terrace with private sunbeds ❤️ and the animators in the kids club

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

sauna wasn't working. gym equipment needed updating

mini golf, playground, and many games for kids

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

i would suggest to improve the parking because i was always scared to ruin the rented car.

wifi was sketchy in our room ( outside it was fine

there is a lot of gravel in the parking and the car skidded hardly while leaving the ramp

excellent breakfast buffet, stunning property and location.

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

the pool snacks and desserts at lunch and dinner could be better.

close to everything needed, breakfast had great variety and very yummy

breakfast was great, lots of selection

no smoking was good to hear and the room had nice cool air

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

the gym equipment also needs

food in the hotel was amazing , it was a buffet style for both breakfast and dinner lots of choice both hot and

i wish the pool times were extended so that they close at 8pm

the breakfast buffet catered for your every need with waiter service bringing your eggs of choice and

breakfast was excellent and nothing was to much trouble staff were friendly and very

direct cellar access to the golf course with the hotel's own buggies and locker rooms for your golf clubs

gym/spa didn't open until 10am and closed for lunch

direct access to the golf course

for example, neither of the trash bins in the kitchen were labelled, so neither of the guests actually knew

whilst rooms were a little functional, (could have done with pool towels and hairdryer), the place was beautifully

kitchen with good equipment, a dining room, a large place to sit and chill around the swimming pool, and a big

swimming pool is not a swimming pool it's really tiny

kitchen was handy and decently equipped

the hotel has its own mini market and laundry facilities

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

great villa, atmosphere, parking, and location. laundry service available.

the laundry was good

was great only thing was golf course was next too the room and one morning we heard the loud lawn mower early

laundry, pool, spa, very basic gym, 24 hour reception, etc

would revisit and it s close to siam mall and water park

15 minute walk to siam water park

excellent value for money. great variety and quality buffet, specially breakfast.

facilities pool area was huge and had a kids pool which was great there was always a bed food was very nice

laundry at the facility was a plus

staff, food, location, wifi, the rooms. self service laundry.

the laundry room was adjacent to toilets

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

all staff were very helpful on reception and bar staff very good

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

not a large hotel, that makes the bar and restaurant area are very comfy

excellent breakfast buffet and decent dinner for a very good value

the breakfast was excellent and the lunch at the pool bar was

rooms more than adequate and very clean great breakfast choice pool area big

large, quiet gym with kind, attentive attendant

rooms more than adequate and very clean great breakfast choice pool area big

spa was lovely

the breakfast & dinner buffet.

the location & pool area

the breakfast is excellent lots of choice and very fresh

the pool which is on the roof with the bar and sun bathing area is so beautiful and peaceful

the time the pool closed & there was no bar.

couldn't get wifi working in the bedroom, good in hallway.

breakfast was good if you stick to the continental stuff

only used the outdoor pool once or twice as it was a bit chilly during our stay but all in all we had a brilliant

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

very nice outdoor pool

the ambience, pool facilities, food and friendly staff.

outside my room was very noisy. a van came early morning and would load up laundry

room service was poor, they bringed my laundry clothes after 3 days

breakfast was lovely

some gym equipment broken and the pool was a tad cold, but otherwise all great

loud music & morning activities- my own fault, i didn t appreciate what it meant by an adults only hotel

hotel is well kept pool lovely and clean very friendly !

breakfast is great

friendly and the food was quite ok(good variety and opening hours early -> good for families with kids) lots of

very noisy cleaning staff and constant kitchen smell in the lobby.

ready to support, personal in the restaurant is extremely kind, room was clean, and food for breakfast and dinner

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

very weak wifi.

s a different choice to cater for your needs, food is available from 7am - 9pm, whether it s breakfast,

is especially good for families with kids because there is always a nice program for them every day

room service was brilliant and rooms

no iron but hotel provided a laundry service at an extortionate price

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

gym and spa amazing

lovely relaxation area and too great pools one very deep and other one suitable for all ages,kids pool on top

2 people never an issues getting sun loungers & really lovely spa with good facials & massages breakfast was

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

a bit more options for kids,like a playground with swings,slides etc

pool bar was weaker than the inside bar

they have great pools and baby pool with slides

free wifi was strong everywhere

laundry service -ironing only on express service took about 30 hours to return and we were checking

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

breakfast was very nice lots of choice and food cooked fresh by chef in front of you

they follow strict covid safety measures, good for vaccinated adults who can relax

food and pool area, great location beach on doorstep, comfortable room very clean, excellent customer

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

my request for an iron was declined and i was told to use the laundry service

-wifi barely worked, which is unacceptable for a hotel of this category and price -the rooms could

kids food area had no variety

public laundry 5 minutes walk

bar service very slow at times- wifi very poor in rooms.

option for late check out

the breakfast was very tasty. a good choice and plenty to choose from.

prices of beverages - drinks okay, garage is free of charge in the basement, always have free parking lot, air

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

lovely room, very big, good a.c.,great location, rooftop pool

booked adults only but children/babies were booked in the hotel breakfast was repetitive and restrictive

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

it was my first time in an adults only hotel and found it so quiet and peaceful

same music over and over again for kids night programme and pool ambience

only thing i would say was just that the wifi goes on and off and didn't really reach the room, but other than

food, drinks, pool, rooms, staff all excellent.

rude staff, room service enter the room without even knocking

downside- wifi did not work well, and gym was opened in very strange times (11-19), when people are usually

staff at front desk and bar were amazing

immaculately clean, beautiful gardens and pool area, plenty of sun loungers with towels provided

also the breakfast was amazing

outdoor gym

wifi was a bit slow (i wouldn't want to have tried to work)

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

the wifi did not work

to cross the road to leonards overall hotel is very good loved that you can walk out gate at pool straight onto

my hotel i would make sure that i retain these valuable members of my team , and also the tall bar man who's

there was a concert every night in the pool , the voice was high even i was in the 8th floor

didn't like the people smoking next to swimming pool

size of rooms - very large heated pool location

nice pool area

complimentary drinks in the room, friendly efficient staff dealing with queries instantly, pool area, new

pool just outside our balcony for the kids

laundry got lost, and took 6 days to get back to us

hotel was in a great location and the fact that it was adults only was a massive bonus and worth the money on

they are always ready to meet your needs, from room service to fixing small issues that we had

fabulous - staff so so helpful, room was lovely, breakfast was gorgeous - definitely will be staying again

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

the garden and the pool were great. daniellla was very nice and helpful.

the pool is not heated so the water is cold in winter but our kids enjoyed it nevertheless.

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

swimming pool was a bit cold but i guess during the summer time would be perfect

pool area is amazing

many facilities for kids

facilities and very good buffet breakfast

wifi could be faster

5 o clock the kitchen extractor fans started

wifi very slow, kitchen basic

the room on the 7th floor above the laundry was very noisy 24 hours a day.

brilliant especially jarvi he s been there for years and it s one of the reasons i take my 3 kids thanks

hotel is not a very good fit for kids in the age of 1-3

i missed the evening entertainment and the gym facilities inside the hotel were poor.

the property had a lovely pool area and gym , the bar and reception are are very nice

laundry service

the location, the room, the pool and the spa (i got a massage and it was super)

hotel great facilities lovely food didn t feel the need to eat elsewhere lovely roof top bar with amazing

animation team were great fun by the pool

45 one day and almost every bed had been reserved, and only 4 people were actually at the pool

a laundry room for guests to use would be a

breakfast was sometimes only warm

also allowed us late check out at no extra charge which was a nice touch

entertainment / relaxing area. / free wifi good. staff excellent

hotel, facilities and breakfast far surpassed my expectations

the laundry room is nothing special and could be cleaner and upgraded

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

kids friendly, would definitely stay here

the location, the accommodation, the pool,the staff

on day we were leaving we could have lunch and use swimming pool also stored our luggage till we were ready to

better that than screaming kids though

hotel is adults only so it is quiet during the day but it is so peaceful and relaxing, night time

wonderful that it is adults only

better that than screaming kids though

the downstairs bar area where entertainment is held could do with some refurbishing

amazing pool and locations extra large beds overall lovely

the only negative is that we had to pay extra to use the gym

great comfy rooms, great staff, outside evening bar lovely, pool side snacks and drinks great.

wifi hit and miss in bedroom

wifi light in the room was so bright when the lights were off flashing orange and the smoke alarm

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

breakfast was excellent with lovely outside seating by the pool

see above , room service poor - not all persons can use and scan menus in rooms - found same difficult to use

varied and delicious breakfast

handy for hard rock cafe, shops and near a great little mini-golf

of restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

selection for breakfast, a gym with basic equipmenvarthe swimming pools were nice, location is perfect, close

allowed big groups in and never controlled their foul language with kids around

the roof top bar and pool was a bonus attraction too

hotel outside area, location close to the beach, great facilities (gym etc

less lively at night, the bar finishes up at around midnight.

gym could use an upgrade, but i considered that a minor issue

breakfast was such a selection and really tasty

was brilliant hannah a waitress in the bar in evening was superb we go to this hotel when we go to

gorgeous hotel, excellent location, very nice staff, comfortable rooms and area. good breakfast.

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

pool was too cold to swim in (for me anyway).

spa treatment was class

plus their day spa is heaven

there didn t seem to be a toilet in a public area when in the bar or around the pool

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

we like the central location. not too busy or noisy. good pool and safe for kids. no complaints.

room service was ok

gym was not to good.

plates taken very quickly at mealtimes, sometimes when not finished as busy with kids

refurbished and looks good the pool area and staff are great

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over

the smell from the laundry cloths dryer on my balcony in room 1115.

pool bar food ie more choice and child's menu

spotlessly clean and friendly, lovely size room overlooking the main pool

thought the lighting in the bar area at night during the entertainment was a little bright

many wonderful entertainment programmes for both kids and adults

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

good, didn't replenish laundry bags in the room after use

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

good choice for breakfast. free wifi.

spacious pool areas, good size well appointed rooms, decent gym, plenty of additional activities

- first of all shelf in shower cabin and bidet in bathroom and strange that the really so good bar in the hall

room service options were limited and the quality was not great (did not seem fresh)

good bar , gym facilities and kids club.

the spa facilities also have an additional charge

the price of the laundry was every expense after the price we paid for a upgraded room

my only criticism was the gym area was a little basic!

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

kid's pool, pool for adults, jacuzzi and pool on the roof, where you can be naked, spa, tennis, golf, bar with

like to point out for fellow travelers is that there are not alot af benches around the kids pool and there are

wifi was very bad and weak

so upbeat and helpful high-quality hotel wonderful breakfast, and breakfast staff great new gym

staff was lovely and particularly like the maui beach bar to relax with a cocktail after a whole day of surf

prices at the pool bar a bit too high

the pool area was excellent with plenty of comfortable seating

they're no parking on site at the hotel, but plenty of free parking just down the road near the casino

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not

the dinner was good and breakfast big and delicious

good breakfast. very nice staff.

the entertainment staff kept the kids and adults occupied all day and most the the evening

room service failed two times to bring water and coffee first time it came when i asked for it at

pools for swimming, relaxing, and some are heated, jacuzzi and also a small round pool for small kids (1-3y

had a 20 hour journey then nearly 3 hours sorting out suites for myself and family ud83dude29 room service food

my only comment around improvements is the bar service

they send laundry out and i knew to kiss it goodbye then

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

pool bar didn t open until 1 so as we were having breakfast at 8 that was a little late for us with no

the pool and the spa was great. the views from the property were amazing

italian restaurant served delicious food and the grill bar by the pool was nice too

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

we had room service a couple of times and the guys bringing our things were exceptional

the kitchen is well equipped

free parking underground was provided along with breakfast

love the different pool options and the evening entertainment.

great access to a lovely beach and nearby shops very nice evening atmosphere free and flexible kids club lovely

room service 24/24 was fantastic.

serenity, tranquility, excellent facilities, kids happy, parents happy

& professional staff, lovely facilities especially the pool & gardens

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

friendly staff, activities for the kids. mini club was just amazing!

comfortable bed, fabulous showers breakfast is well worth it not a bad thing to report great wifi

nice spacious room, efficient room service and cleaning exceptionally helpful staff nothing too much trouble

the little things they do like when they see you leaving your room and offering you a lift in the golf cart to

they helped us book a round of golf at a nearby course and also spa treatments at the same course

liked every thing, friendly stuff, nice music in a bar, very good breakfast, very nice garden area, see view in

the room service was not consistent

small gym

the hotel offers free underground parking, and it has direct access to two sandy beaches, one with black volcanic

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

the main attraction i found was the infinity pool next to the beach

would have liked better wi fi- our phones kept losing wifi also shampoo and body lotion and bigger towels the

beach bar next to the pool works only until 6pm while the pool is open until 6:30pm

shallow pool which i assumed was for kids, is apparently where kids are not allowed to play with floats or any

the room was a very good size and the choice of breakfast and dinner were excellent

wifi connection was good in the whole hotel

the heated swimming pool. the food. the room. the kindness of the staff

the gym was very small and poorly equipped. no entertainment like ping-pong, petanque or smth.

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

check and reception staff , free under ground parking with lift to reception

breakfast was healthy and good

in the spa people using sauna etc naked

i liked everything - food at the guilty pool bar restaurant was ok but could be better

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

laundry service was not gut (left stains)

could not borrow an iron to use in room had to use laundry service

dated rooms, poor wifi connection.

a call to room service was totally ignored

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done

we also used the laundry service once

very affordable & convenient laundry service (3 , usable at any time)

they offer free coffee/tea, facilities for cooking, laundry service

very cozy. hostel type. decent kitchen. some rooms have a balcony and a private bathroom

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

we used the gym daily and it had a good selection of equipment and the ice cream bar the children loved so they

kids club was awesome and our little ones always coming back smiling

the buffett breakfast was stupendously arranged and varies according to wants and needs

we also preferred the kitchenette and laundry facility provided in the room

staff were fantastic - animation, pool, service, reception and cleaning

but whenever we asked for that, they never brought it, and we had to order from the room service, and they

gym and rooftop pool great bed very nice breakfast

the only thing that would be great is a better room service menu but its a very minor thing.

the wifi could have been better the beauty amenities were rather poor

the service is great and we enjoyed the use of whatsapp to book breakfast, golf, trips etc

the small pool area and no sun in our villa garden

beautiful, relaxing, excellent breakfast choices (especially croissants) and smoked salmon and cold meats and

villa was perfect for two people - a lovely sitting room, bedroom, glorious bathroom and a good kitchen

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

the pool area is stylish with very comfortable beds

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

went over and above to look after us, the food and drink options and quality were brilliant and gym facilities

a rich breakfast with a wonderful view

the gym and spa facilities are lovely - great sauna steam

wifi is not working well: spotty or not working at all

there is really nothing to complain about here, except a squat machine was missing in the gym, that would

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt replenished

we ordered all of meals to our room to eat by the pool and enjoyed the breakfast outside in the main restaurant

laundry on site

also a very large and beautiful swimming pool available next to you

i liked that there was little kids pool for small children and that all of the rooms on the ground floor

my teenage son also made good use of the gym

all perfect for us as we played golf. breakfast excellent.

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

self service laundry

very clean with excellent staff who were always friendly. location great for golf.

the wifi for the price charged was also a little disappointing

gym well equipped rooms although slightly tired were very large and clean

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

the wellness area consists in a small gym and a massage room

they offer you tastes horrible sometimes the quality of food was poor (packaged meat and stuff) wifi connection

very friendly for families with kids

wifi poor so unable to download app

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

make the awareness/availability of drinks from the bar on the terrace more obvious.

authentic mountain hotel with free parking facilities in front of the hotel

enjoyed the relaxing spa facilities

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

the pool has been rebuilt to a lounge area that nobody is using

it was disappointing that the pool was closed during our three night stay.

good parking

there was reserved parking available right out front

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

start off with free parking loads of spaces and easy to find the big resort, check in was quick and easy

breakfast section was great, plenty of choice of lovely fresh fruit, selection of freshly made

wifi was abit slow inside the rooms

, the pools exceptionally kept and so user friendly , the staff incredibly kind and caring , the kids club and

internet not free the fee is 2 euros no iron or iron board & they don t have laundry services

i missed a thermal pool acess, and a game room

be aware the kitchen closes at 9

very good and plenty choice breakfast

apart from the gym facilities the description of the hotel was very accurate

breakfast selection was decent, but the a la carte dinner was a bit overpriced for what is was

need, the food in restaurant (we had half board- breakfast & dinner),it had a very well equipped gym (my partner

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

wifi stability/signal needs to be improved.

the spa and gym are part of the package and are a very nice treat

location very good, quite location, parking close by...

wifi not working very well (we had signal in our room, but after connecting there was still no

com platform - parking is on the same street in designated places, or just around the corner

wifi?

wifi worked well

the wifi was temperamental

only thing is there s no spa specifically in the hotel.

kids loved the entertainment and claudia & gary were so good getting them involved

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

i have also used the express laundry service which was done in less than a day and result was good

kids splash area was closed for renovations

loved yoga by the infinity pool looking at the ocean each day, and the gym

the gyms weights were too light , no machine for chest work out and the spa is not included

i asked for glasses to our suite, i was told no and to go and get them myself at the bar

can't fault any of them from maintenance to laundry to check in and customer relations

laundry lost 1 item

fantastic gym , spa facility in the building and swimming pools

excellent (very tasty and fresh desserts especially), the overall ambiance and concept (music, kidsclub, the

room service staff were extremely accommodating as were all

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

long staying families should note, there is no self-laundry in the hotel

we loved the surroundings of the pool area

the area of swimming pool was fantastic,with the water temperature unique

for additional coffee pods and all water (except at breakfast)

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

mabey there should have been more of entertainment for kids.

gym was from the 90 s and seriously a let down

course, some people think that they can just leave their towels at the best seats from the pool in the morning

could have some free weights in their gym. needs a little more equipment

the room smelled of cigarette. shame they make you pay for the wifi ...

breakfast is lacking vegetables..

the wifi was bad in the room

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

no wifi in rooms (couldn t even pay for it as advertised) and couldn t download any content from

clean room, large bed, clean bedsheets, fast wifi, large desk, friendly helpful staff, fridge, tv, tub with

strong wifi

good wifi

they even volunteered to give me a late check out since it was after 2am when i arrived

to him repeatedly, but he was still very rude and talked to us as if we were some bad 5 year old kids(plus he

the beach is so close the wifi can still be received

best one of el medano, clean, modern rooms and great staff, nice pool area

late check out for reasonable price (15 eur), perfect option if you have an evening flight

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

excellent breakfast

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

use of wifi everywhere in the hotel

breakfast included in the price was exceptional

direct access into sea, amazing sun rise views having breakfast on balcony

wifi not too great and guests are given passwords that may expire before end of stay.

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

is just a suggestion - better wifi in the rooms, sockets next to the beds and a reading light - but it was ok

a lot of people from all around the world, very comfortable common area, strong wifi

poor wifi

staff and people who stayed there were very nice, wifi was good, hostel is also spacious and in a great