having to go into pool with 13 and 10 yr old

bar food service was quick

breakfast was good and free wifi is a good perk.

beds lovely, helpful staff food quality all ok (we got room service breakfast & ate tea in the restaurant) room

breakfast is amazing and the king suite is gorgeous

awful wifi awful price was alot for the fridge you got a couple waters and 1 coke

early check in friendly staff

nice breakfast, wifi was terrible

not enough disabled parking spaces they need double what they have if you don't get in the 4 spaces you have a

rooms were spacious, clean and the beds were comfortable

the hotel was much more than we expected, a real bargain and great facilities eg bar/kids area

it was pretty basic and no room service

were so accommodating with regards to my dinner, as i wanted to eat in my room but they didn't do room service

everything was better than we actually expected .... room, bed, breakfast, bar and staff,

great bar area and seating for whatever you intend at the lobby i didn t do this but it looked lovely

clean. very helpful staff, free wifi.

the bar was nice and the staff very friendly

nothing in the kitchen to cook

lovely quiet room with good wifi so i could work

wifi and internet were week, if you are looking for a quiet stay and don t need netflix on tv or

the laundry service was very poor had to go and get clean towels myself

what s app room service did not respond

i thought using whatsapp fro room service was a great

breakfast was good brilliant staff relax bar loved it

clean facility, friendly staff and a good selection of breakfast food

no laundry service

of the drinks at the bar but always pricy in hotels

staff are very friendly hotel spotless gym is small but good

breakfast lovely

the bar prices are very overpriced

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

great location, and the gym was a bonus

gym is far too small

they left out rose petals on the bed & a couple of drinks on ice in the room with a bottle opener & a warm,

didn't know how to call room service no details

on two occasions failed to fulfil our request for a hairdryer and whether it was possible to have laundry done

the breakfast was excellent and the spa was good too

the bed was comfortable, the staff were friendly, the breakfast was ok, the parking was good

much room to sit around the pool to supervise kids

easy to access and plenty of car parking spaces

great parking facilities too

staff brilliant. car parking location. great breakfast.

also the bar was closed far too early if you where staying at the

loved the location, parking, lovely clean room. staff friendly.

pet friendly. staff were so very nice, kind and obliging.

information re wifi code ( had to ask) no menu in room or information about restaurant opening/closing times or

wifi and tv in room

the room was noisy as it overlooked the bar/restaurant/kids play area

this has been the first hotel that hasn't charged me extra for room service

rooms don't match price paid but i would stay again because you are pet friendly, the food was amazing and

problem in bar friday night.. sorted out by night manager .very quickly.. thankyou.n

the young waitress ran from the toaster to the kitchen holding my bread, no plate used

the staff were friendly and helpful, car parking easy good bathroom ,large bed,

amongst staff and kitchen, starters didn't come as advertised, had to ask for the missing food

great night away for work , plenty of parking and friendly staff

very large secure parking area on site

unfortunately as the main bar and restaurant area were so large it was very

rooms were very spacious beds were very comfortable large tv in room free parking

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

the very friendly staff, location and free parking.

abit dated don t get why it s b/w plus room 20 is right next to the laundry room so we could here the dryers

were very kind to get me an early check in and all other staff members were courteous, professional and helpful

the wifi kept dropping out and given that the mobile phone signal is a bit sketchy in the area (barely

lovely bar area and restaurant

was a problem with parking near to the hotel

we're able to accommodate our request of early check in which enhanced our stay even more

had a long journey but the bar staff and kitchen staff managed to get us a bite to eat

plenty of parking in a quiet and peaceful setting

bathroom had a drain smell no room service !

wifi not great

wifi coverage is very poor

kids are only allowed in pool at very specific times mattress was basic and old, not comfortable

pool and spa were great, felt really safe. free parking and delicious full english breakfast.

great gym and spa

there were different time slots for the kids to be able to use the pool so you can avoid the mayhem

we spoke up on the second day and the young man seated all the kids in one section and couples in another it

there were food trays from breakfast and lunch still outside of doors at past midnight and dirty laundry left

ladies on the bar saturday afternoon when a group of people were leaving turned the tennis off for dance music

20 minutes free wifi, should be changed to free wifi.

the bar didn't have sky sports on tv when i stayed.

we also ordered room service and waited 2 hours for it and it still didn't come so that was disappointing

beds are super comfortable, staff are really helpful, excellent room service and daily cleans, breakfast is

spacious car parking

however we like the fact that it was very pet friendly

the breakfast was fantastic value for money too

free upgrade due to frequency of stays there. location parking pet friendly great staff

like staying there,good hotel for the price,staff very friendly and helpful, breakfast is good value

staff from reception experience to cleaners to bar staff

free wifi would be nice irrespective of hotel booking method.

solid wifi, good tv, large desk, good shower, plenty of parking with roving night security, comfy bed,

fine for one night just to sleep, good price and free wifi was handy with the

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

your laundry services were not appropriate for that and the

-especially the table to work from and wifi fab

had to pay extra for late check out

little disappointed with charge for gym/,spa etc. bathroom a little small and dated

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

park and that guy start rounding all over the car park he was tryin to be to smart there is no room service

i like a parking and also bhathroom and room is ok

parking facilities, staff helpful and friendly, room clean and comfortable, breakfast great

no laundry facility the shower didn't have a door/ curtain room 212

staff: wonderful - from the reception, bar, and kitchen - all were extremely helpful, friendly, and professional

obviously some kids and their irresponsible parent left mess but it was still there next morning

clean room, wifi signal was also good

maybe a kids menu aswell even though the staff did help on this situation aswell

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

gym amazing

was booked to stay this time a very friendly welcoming check in beautiful large room plentiful parking food and

ordered room service breakfast on the first morning as i was alone

the gym and pool

the rest of the hotel was in a very poor state, plaster hanging off walls, dirty laundry left in piles in the

easy to find, plenty of parking. lovely room & facilities & amazing breakfast

wifi in bedroom

fantastic in particular kathy who really did honour her way for my self as a single parent to 3 kids - she really

room but they changed us to a better room, 2 complimentary drinks and few extra treats for the kids

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

stay, nice beds, clean hotel, allowed our pets, breakfast optional, unfortunatly not serving evening food when

check in and check out, the wifi is very good,the bar is reasonabley priced and the breakfast is plentiful lots

in the room, bath towels are very small, most of housekeeping staff were surly and unsmiling, room service trays

the gym was very well equipped

always if possible book the lodge which is a separate house with fully fitted kitchen, lounge, dining area,

liked all the free parking facilties too

the kitchen had everything we need for family meals, with a large dining table

is dark, our room was dark, food was ok but not great, room service for some water we phoned down for never

had to call reception, then go and ask directly to the kitchen

the last time i stayed they kept half my deposit back as they said my room was dirty but had no room service

wifi hardly worked in my room

tv and wifi worked great

beds the bedding cheap pillows they advertise free wifi which doesn't work in all rooms

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

lack of laundry service - fortunately there were a couple of laundry companies in the area

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

the kids running riot up and down the corridors til midnight and before 7am

with a fabulous smile, asked me my allergy info and then personally walked me round the breakfast bar and gave

stinginess - had to ask for room service, had to ask for shampoo, website said laundry service but staff were

we ordered beds and sofa for kids. sofa was not ready, pillows and duvets missing for kids

also, being able to pay for a late check out on the day was amazing

head of house for breakfast totally ignored us when we spoke to him this morning 11/07/26

room very clean. good breakfast. very helpful staff

esumably cleaner) tried to access the room before the standard

free parking and free wifi

no cooked breakfast and no room service

when i expressed my disappointment at reception, i was told that they were mainly for kids

comfortable rooms, decent breakfast and a reasonable price

breakfast time and booking out time

wifi was a tad slow but i was trying to stream series

i was tired and the helped me organise room

the evening meal was delicious, and the breakfast was also very good

nice bar and bar food(but did not eat personally)

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

i wanted to do some personal laundry but was not able to. but i coped!

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

was no iron in the room/available though there was a laundry service(have to pay for)

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

room was exceptional and the food from room service was delicious, we are looking at when we can come back for

in the room was a quite unresponsive and a weak wifi signal in the room

there was a golfing competition on so parking was a bit of an issue

other comments about previous guest stays, i've read people have had cards, chocolates and petals on the bed

the club and lounge bar was a nice environment with amazing views

55am by a reversing laundry truck - outside my bedroom window

we treated ourselves to a room service breakfast which was delicious

have preferred some more choices on the room service menu, maybe a replication of the restaurant menu while the

breakfast was fantastic and lot of choice

facilities, clean, friendly staff, massive parking, ev charger on site, awesome coffee machine and small fridge