room service took over an hour

too thin, need to much better quality for 200 pet night

wifi said it would use info off your phone if you accepted use of it and if not there was no signal

it has a lot of features i don t need or value eg golf

plenty of parking

parking

the bar is a bit expensive, but i don't drink, so it wasn't a worry

had to call reception, then go and ask directly to the kitchen

did not work, wifi did not work in the room

meals available in the restaurant or bar ( lovely comfortable seating and decor)

ample parking

parking, quiet location, beautiful characterful house, charming hosts

very pet friendly. great location. friendly staff.

parking readily available

parking on site

i can only presume was a laundry delivery as it sounded like metal cages rattling very early in the morning

given a room with an unclean bathroom with towels on the floor and dirty laundry when we came to the room at 1

ud83dude29 the noise banging the laundry baskets

it was located next to the laundry room and the delivery doors outside

so stressful to fly at this time but they made my day so good i enjoied the pool in afternoon the gym with

not sure what laundry detergent you used but it didn't smell very nice unless it was the pillows just need

the only problem was kids riding bikes and scooters in the lobby getting in the way

breakfast is basically cold with the exception of the tomatos

kids free food didn't look too appetising

our room was perfect for us and two kids

constant noise all night from the kitchen extract system and the laundry below us

noise from amount of people in and out of hotel and staff member in the laundry room woke me up earlier than

we could hear water gushing all night, don t know if we were next to the laundry.

there were noises going on all night- possibly from elevator and laundry room close by the room

great for me as i had an early check in.

laundry was located next to room in the hall

on a lengthy trip and needed laundry service and this was not available

standard rooms are small and down quite run down and busy with laundry carts/rubbish piles corridors

i was on the 2nd floor with noisy kids and slamming doors

to go to staff very helpful and quite and we where on the ground floor which was great for the kids

to the laundry company being late in dropping off the towels and bedding for the whole hotel

room was right near the outdoor area where laundry is kept, very

from house keeping staff banging a laundry storage door right next to room

directly next to the laundry, constant noise, staff talking laughing chatting every 45 mins between 7pm-9pm

the wifi was quite expensive which i didn t expect.

breakfast excellent and having dined on two nights of our three night stay both occasions food &

i ordered room service, got the fish and chips, again fine but not worth the 17

great wifi connections for working on the go which helps a lot

we needed a beer bottle opener and neither of us had brought one so they collected one from the bar for us to

breakfast was excellent

hotel wifi was not available during breakfast

wifi was too slow restaurant was overpriced not enough plug sockets in the room room too hot needs

to our needs of early check in got 3 rooms ready for us guests who were attending a wedding

wifi needs improving

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

and laundry bedsheets and towels are on the floor near lift whole

staff really helpful, in particular lewis. food ordered by room service was nice.

room service great

wifi was a little slow for streaming

laundry was out of order, couldn't get shower to operate and no one was ever around to ask how to

bins which were just opposite the rear entrance and all the time i was there they had stacks of laundry bags

used laundry/bedding left at

the breakfast on the morning ing was great for the price

was perfect for price and parking

good strong wifi signal throughout hotel

i liked the hospitality and the interior decor of the lounge bar and function room.

away from the city, plenty of parking, helpful staff, all basic amenities supplied - tea/coffee, kettle, iron

lots of parking, good wifi and friendly staff

hotel, the staff are exceptional, parking is great, food was excellent

outstanding staff, excellent bar and restaurant, comfortable nicely furnished rooms

great location to tram...beautiful hotel. fantastic breakfast great choice.

however still very close but with many added bonuses - free parking, breakfast included and free wifi

everyone super friendly and food in the bar/restauraunt was great with a full kids menu

be great if there was room service.

first room 428 was very dark and possible noise from laundry area, i asked to change rooms and eventually upgraded

looked out the window and it looked out on to a entry way and loads of bags with rubbish and laundry not a very

only minor issue was that our room was opposite the laundry bins outside which gave us an early morning wake up

our room was supposedly in a quiet section of the hotel but the laundry was below the window and so was noisy

view from the bedroom looked out on to trolleys full of dirty laundry

comfy bed, plenty of hot water. nice temperature in rooms. room service food great.

great swimming pool for kids, decent sized room and very clean

kids loved the

the only critism was the price of the bar menu/drinks

and ghds at no extra cost), room really comfortable, food lovely and breakfast table set up for kids which was

very clean, spacious, quiet room with friendly and helpful staff who even offered to do our laundry

also the welcome card mentions room service available but no menu in the room to view what you can order

it could have been a little cleaner in the room and we had no wifi in the room

challenges with boiling a soft boiled egg at breakfast also the wifi/fire detection system in the room flowed

we turned up with hungry tired kids and had we known before we could have sorted ourselves out

in the bathroom, no bath, cheap shampoo and toilet roll, no fridge, no room phone to use for room service, the

i travelled for business as i expected wifi to a standard required for business. even using the

room service available

forgetting to put hot water in my coffee pot for room service breakfast and then at finally dance music coming

wifi in the bedroom and the restaurant for the children to utilise

laundry, no room housekeeping, no shaving sockets, overall shortage of sockets for mobiles, pc etc

the spa and swimming pool are opened to the public so on check in a group of school kids were taking lessons

really comfortable very clean and tidy excellent breakfast choices

was perfect for my 2 night stay, breakfast was great and food from the bar also great

ac in rooms is a huge let down in modern era - fans provided but didn t do much - wifi is borderline pointless

shame the spacious bar was empty

noisy with kids running up and down stairs and people coming back early in the morning and being really noisy

vicky the spa therapist is phenomenal

the lounge areas and the bar - very relaxing

free parking onsite, plus some nice cafes and bars just a 10 minute walk away

the staff could not have been more friendly helping us to get an early check in

and stylish room free parking great location friendly and helpful staff good food (had room

good parking and the property is styled really

parking was easy

and helpful, good communication beforehand, room very clean, comfy bed, good shower, good wifi

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

has a tiny kettle with tiny mugs, an old - school telephone, a big tv, and good wifi

lovely to walk into a nice warm cosy bar area

staff, service, check in was easy, check out was even easier. gym was good.

also had a couple drinks in the bar which was lovely

not connect to hotel wifi from bedroom 6, strong wifi signal but just did not work

food,great staff,great room only issue was wifi very slow i had to use my 4g but other than that great,this was

large car park and ease of parking

there is a restaurant and bar and as a single traveler i felt safe

was helping an elderly relative locally, and the hotel was in the ideal location with good parking

stinginess - had to ask for room service, had to ask for shampoo, website said laundry service but staff were

staff were nice and there was a mini gym

also adding weights to the gym

breakfast was brilliant, rooms clean and comfortable and staff couldn't have been more attentive on

the kids had a welcome lunch pack when arrived which kept them occupied and happy

room service meal was cold.

we ordered breakfast room service on both mornings, to sit and eat on the balcony

and sun room, attention to detail with high quality furnishings and seating areas, relaxed bar area with friendly

ordered room service, which was

the breakfast was very good and staff were very pleasant

great, free laundry services also

has accessible gym and laundry room

ironing board, iron, laundry room, fitness room, excellent parking

laundry smelt clean and bed was comfortable

we liked the parking, the location, the laundry facilities, the photo facilities.

there were food trays from breakfast and lunch still outside of doors at past midnight and dirty laundry left

and polite the hotel hopefully is getting back to what was many years ago the drinks at the bar were very

we also ordered room service and waited 2 hours for it and it still didn't come so that was disappointing

but on arrival, (one of the reviews gripes) we discovered that there is in actual fact plenty of parking

cost of wifi

relatively close to where we were going and pet friendly

wifi had some intermittent drop-outs. definitely not a big deal though.

delicious room service meal.

friendly staff, bar open late

lack of choice at breakfast. no kids cereal available.

there are no gyms, laundry and other facilities.

these should be checked (both sides), before placing in rooms by the laundry and other staff

we had a very early check in at manchester airport so did not get to sample the breakfast however the hotel was

booked a family room for 1 adult and 3 kids room had a double bed and a single sofa bed

as with any hotel.... bar prices are high.

accessible entrance via the lift the corridor and exit was always blocked by mounds of dirty laundry bags

laundry piled up in corridor both days

extortionate pet charges at 25 each

really pet friendly

not sure if there is free wifi or not - nothing in my room to tell me and wasn't mentioned at reception

the new bar area

easy parking

was very comfortable, staff were lovely and friendly and helped us with parking as their was a kids party at

parking right outside hotel

great bar with good selection of drinks