lack of laundry service - fortunately there were a couple of laundry companies in the area

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

bed was comfortable slept well and the wifi was really good

the kids running riot up and down the corridors til midnight and before 7am

tv and wifi worked great

beds the bedding cheap pillows they advertise free wifi which doesn't work in all rooms

the last time i stayed they kept half my deposit back as they said my room was dirty but had no room service

wifi hardly worked in my room

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

room service

staff 'accidentally' calling the room service phone in my room, very late at night thinking i had ordered room

not enough choice on breakfast as some people aren't able to eat what you offer

your laundry services were not appropriate for that and the

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

customer service, lovely breakfast and vast selection and perfect location, plenty of shops and restaurants just

-especially the table to work from and wifi fab

room service was excellent and quickly

beds are super comfortable, staff are really helpful, excellent room service and daily cleans, breakfast is

the wifi wasn't great which was really disappointing for me as i wanted to do some work and stream some

the kids felt at ease

also the hotel was rather expensive and to have to pay an extra 15 for a small pet was a little too much

only thing was the spa and swimming facilities were not in use which was a shame.

and comfortable stay & very good for the money with easy ample parking we stayed for my brothers wedding there

short time for kids in pool, 2-5, maybe a morning time

wish the kids time in the pool wasn't so limited

late bar for those who want it but a quiet night for those who don't

the outside grounds were all very well maintained, & there was ample car parking space

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

only issue was i ordered room service breakfast but it never came although i waited all morning for it

well placed and has an efficient ev charger which helped

clear how to use ev charger and only one charger available

wifi good also

plenty of parking space

cost to have a pet was not clear on the website before i booked and it was a little more expensive than i am

the bar was also open still and we enjoyed a nice beer

parking breakfast room staff

easy, free parking and fast wifi. comfortable bed.

no laundry service

requested an early check in as i was staying for a colleague's wedding being held nearby

breakfast was fabulous and better than premier inn and even hilitons i;ve stayed in

didn't realise the wifi had a 2gb limit and to get more you needed to go to the from desk who would then email

early check in was so helpful as i arrived really early

on two occasions failed to fulfil our request for a hairdryer and whether it was possible to have laundry done

no complimentary toiletries wifi slow

great for kids with swimming pool and carvery, kids also allowed to sit in bar

the kids loved it

not a lot absolutely deceiving had no room service throughout our stay.

their feedback included positive reports about the spa, sauna and gym facilities, and a well-constructed menu

lots of parking, dinner in the restaurant, or there are plenty of places to eat in the town, which is only

good location, comfy bar and room. good car parking. food good, good value and friendly staff.

pool and spa were excellent

we liked the location, spa & restaurant

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

price, good dinner and breakfast menus and the food was excellent, good wifi, rooms were sizeable and the staff

location, large, free car park, free wifi, friendly staff and delicious food.

location, excellent customer service good food comfy clean rooms easy parking

food missing from room service order but as we were in a rush we didn't have time to rectify it.

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

comfortable clean value for money very close to all amenities and pet friendly

it would be nice if the bar had beers on tap & did food.

staff very friendly and helpfull. good wifi. cheap

convenient location, comfortable and clean. room service late at night was good

there were also some kids running around the main corridor through the evening, beyond 10pm

room service and food was spot on

good for parking, wonderful grounds, great breakfast

a great venue, nice gardens and ample parking

stinginess - had to ask for room service, had to ask for shampoo, website said laundry service but staff were

we ordered beds and sofa for kids. sofa was not ready, pillows and duvets missing for kids

spent the night with my partner just for a night away from kids to have a drink and relax

the kids had a welcome lunch pack when arrived which kept them occupied and happy

kids bed very small, uncomfortable

had a couple of little winges: you said you would only take the towels away for laundry if we left them on the

theres a gym although limited

wifi a bit slow.

didn't use the gym or restaurant and didn't get breakfast so can't comment on that

our booking was delivered spot-on the location for the lowry was the best and the staff in the bar and restaurant

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

decor in the room, the bathroom, and the bar area

the parking was limited as a result of the event.

the gym is a real plus for this hotel. the restaurant is a very good one with excellent service.

pool, room, sauna, steam room and lauren on reception couldnt of been more helpful

room service and glasses outside other rooms left for over 7 hrs before being collected

top breakfast, good location, great staff, good gym and pool

nice bar area, comfortable and quiet room with coffee making machine

nice breakfast, wifi was terrible

a few sun beds in the spa wouldn t go amiss if you were going to spend a whole day there

in reality we were on the first floor overlooking the car park on laundry collection day

car park with laundry trucks early in the morning

decent hotel. bar open late and good value

the breakfast was amazing too

brilliant customer service, breakfast was amazing

up at 5am by laundry delivery truck then again at 6am by food delivery truck

decent facilities, staff (particularly sharon) were fantastic, newly refurbished room, brilliant breakfast

room service was excellent

plenty secure parking yes very good , will stay again and recommend

breakfast was great and plenty of choice, staff were really friendly and even came and serviced our

i wanted to do some personal laundry but was not able to. but i coped!

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

was no iron in the room/available though there was a laundry service(have to pay for)

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

no slippers also, laundry was expensive, location little far from

the wardrobe had just one shelf which had laundry bags & an iron on

booked 2 single beds. bed's were kids size

i liked how comfy and calm it was, room service was good too

there is library space for you to study/work, gym room with free water bottles for working out, game/social

it was great that the staff let me use their ironing facilities in the laundry room, it would be much more

they also let me use the iron in the hotel's laundry room to item some crumpled clothing

had to pay 10 pounds to do my laundry and i didnt like that

rooms smell like wet laundry, the bedding is rough and the beds are hard

couldn't access ev charger on 2nd night as the spaces are not specifically reserved for charging

i loved the amazing grounds of this hotel and the breakfast was just perfect

wifi is not good in room 30 but i was so tired i didn't care.

communal areas smelt of beer, drunk guests woke me up, tap broken in bathroom, overpriced room service, cold

i was told over the phone i had missed room service at just after 8

we had a view over looking the golf course

overnight stay for part of my 60 th birthday with the tour of old trafford from my 2 fantastic kids

good breakfast, free parking and wifi

facilities for families are excellent, the football pitch at the top of the hotel is perfect for kids and older

were second time in hotel football back after 10 years (this time with 2 kids ud83eudd70) absolutely love

staff were very helpful and friendly complimentary mini bar in room

i like that there was a laundry room on site for guests too

fantastic free laundry in the basement (buy wash tablets at reception) and tumble driers

to main city centre, lift, laundry, drying rack in bathroom and other useful amenities like iron, ironing board

free laundry and big room

room, lovely breakfast, laundry facilities, really clean, staff knew the local area & were helpful/friendly,

food is good, staff are great, wifi is fast and plenty of parking

also the wallpaper was peeling off the walls but the bed was the biggest pet down as i love to sleep in a comfy

beds lovely, helpful staff food quality all ok (we got room service breakfast & ate tea in the restaurant) room

wasn t the best we ordered room service breakfast was dry and like it had been lying for a

everything and the spa was great too

the laundry was plentiful and very clean

room service options, limited parking spaces

perfect location, lovely staff and gorgeous room. late check out was really convenient

good prices in both the bar and room service

also kids were very disappointed they could not go swimming at the bannatynes health club kids can only

we came after spending a week at the lake district so had 2 bags of laundry

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

bar manager spoke to us each evening and enquired about our

room service breakfast was amazing

room service menu did not have many vegetarian dishes. would have liked more choice.

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

room service was not every day due to covid

spa, gym and swimming pool were very much needed and great to use

the limited opening hours for kids with the pool.

pool was run by a private spa people had paid for a spa day and there was kids from the hotel