the laundry service was very poor had to go and get clean towels myself

room was large, swimming pool, jacuzzi,sauna,and steam room

gym and pool facilities, room was clean and tidy and well presented, staff extremely friendly and

wifi was good for emails and surfing net, didn t try streaming on netflix though

it was easy to book with the spa to use the facilities, although it was very crowded due to its small size

food was good and parking was easy

couldn't find a wifi password anywhere, i could have gone down to ask, but by that time i was already dressed

wifi was for use of everyone in pub, and weak signal didn t even carry to our room

guest wifi didn t work, eventually given hotel private wifi access

good car parking facities

ease of check in was good, room comfortable. breakfast excellent. parking also

the breakfast was goog

it was all.good , especially kids play area..wee man loved it

and continental breakfast was excellent lots of choice nice pub/restaurant next door and ample parking

was ideal size, hotel was easy to find and continental breakfast was excellent lots of choice nice pub/restaurant

was not told about wifi/given details on check in

not so much as didn't like, but vegetarian breakfast could be improved but hey i didnt starve.

who was standing in front of the bar if food was still being served, to which i was told the kitchen was closed

food was not good 3 people sent their food back me included,kitchen needs improvements

great night away for work , plenty of parking and friendly staff

excellent staff, very good room, breakfast very good. spa, pool & gym very good.

that i had to pay into the swimming pool.

the gym lacked equipment. steam room was out of order

in the description for the room i booked, it said there was a fireplace in the room and that a hairdryer would

robes would be nice,just for going from your room to the spa x

there's even an ev charging point at the hotel ground

not enough disabled parking spaces they need double what they have if you don't get in the 4 spaces you have a

hotel we went swimming and used the gym facilities breakfast is very good with a good selection

the breakfast was excellent and the staff were really friendly

helpfulness of the staff, the selection of food at breakfast and the swimming pool & gym.

super comfortable, set up was amazing for the wedding, so much so i m seeing about having more kids so we can

and we always feel very welcome,food is amazing and the fact we can have breakfast in the bar area means our

wifi was patchy, bathroom dated but adequate, no lift

room service was great, facilities were amazing and breakfast was great

welcoming and friendly staff who couldn t do enough for us, the breakfast was brilliant and the hotel price

abit dated don t get why it s b/w plus room 20 is right next to the laundry room so we could here the dryers

the staff worked on my wifi problem, and found a satisfactory solution for me, albeit by moving me to another

the wifi kept dropping out and given that the mobile phone signal is a bit sketchy in the area (barely

wifi in my part of the hotel was not working - no wifi signal obtainable

not much parking . rooms very hot and fans were very poor

loads to keep the kids entertained

bar is small and not enough staff to serve quickly when busy so you may wait a while to be served

wifi was almost nonexistent

an all round nice place to stay good parking easy for the motorway and the town centre their is a theme park

kids bedroom with tv exceptional main bedroom and

no laundry facility the shower didn't have a door/ curtain room 212

no food in bar but very nice resturant just across road in hotel very good

obviously some kids and their irresponsible parent left mess but it was still there next morning

the parking lot in front of the hotel was handy too

the shower should have a sliding door to prevent pool of water

we're able to accommodate our request of early check in which enhanced our stay even more

the staff and breakfast

solid wifi, good tv, large desk, good shower, plenty of parking with roving night security, comfy bed,

pleasant staff who work behind the bar and also for breakfast

early check in was available at no extra charge rooms were clean and

fantastic friendly staff really comfortable rooms and a very good breakfast.

rooms were very spacious beds were very comfortable large tv in room free parking

it would be nice if the bar had beers on tap & did food.

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

location , great parking

and location worked for me, good beds, good wifi, shower and a good pub across the road

no laundry service

room service closed at 21:15pm!?

the staff were pleasant and very helpful. the room was very clean and the kids livedthe break

breakfast lovely

ample parking,supermarket and pub 300 yards away,nice and quiet,room nice and clean and comfortable what

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

the gym was nice and air conditioned, the bar area was very nice and the room was great

only weak point was the wifi

parking for parking and paying to take pet in room

and the room service was

there were food trays from breakfast and lunch still outside of doors at past midnight and dirty laundry left

as my partner is very fussy the hotel and all staff were amazing couldn't fault thwm or the hotel spa is immaculate

very hot in the room and the 5 room service charge was a little silly considering the price of the food

room service good

leisure centre was really good nice pool and gym

perfect for overnight stop between flights. excellent breakfast and very comfortable room.

the room and stay was great, i would prefer room service though

kids in room above sounded like they were going to come through the ceiling, ramg reception when

thing i didn't like and its not a bad thing is that the gym in the hotel should be advertised more, i didn't

i was travelling with two small kids and getting food to hotel room was slightly tricky, although we managed

55am by a reversing laundry truck - outside my bedroom window

didn't sleep a wink due to crying kids next door

more information in the room about the spa times and for food etc

perfect location for kids

no telephone in room to contact reception, delay on room service once ordered lack of towels

the rest of the hotel was in a very poor state, plaster hanging off walls, dirty laundry left in piles in the

although this is a pet friendly hotel, you can t take dogs in the restaurant so we couldn t have breakfast

really, only the room service got our order wrong and no cutlery

liked that it had leisure facilities which include pool, hot tub, sauna, steam room, gym

restaurant and room service availability and choices were great

on two occasions failed to fulfil our request for a hairdryer and whether it was possible to have laundry done

wifi was terrible in the older rooms - its been this way for the last 5 years as i must have stayed

plenty of free parking free wifi highly recommended

breakfast was great, buffet style, kids eat for free was an added bonus.

helpful staff at reception and in the bar and at breakfast

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

and easily accessible no fuss,no pre booking time slots,just constant access up until 8 pm to pool, jacuzzi,

fab bar service, highly recommend bennett's for evening meal

the gym and pool

disappointing especially for the kids

long way from town not given much information eg location of bathrooms, wifi password etc

socket is shared and may not be next to your bed - the shower doesn t have stable hot water - wifi signal

good location, breakfast, cheap double room for two and friendly and helpful staff

explain the parking for car a bit better on internet

friendly owner, nice people everywhere, awesome breakfast and a very relaxed atmosphere

kids loved the

and ghds at no extra cost), room really comfortable, food lovely and breakfast table set up for kids which was

spacious hotel with plenty of parking

staff on reception, a comfy bed and fantastic room service which was speedy and delicious

we spoke up on the second day and the young man seated all the kids in one section and couples in another it

we also had room service for dinner which was delicious

lacked for nothing with a great gym

outside, black granite plunge pool looks amazing

the spa was amazing

really picky - breakfast (which we had delieverd as room service) could of been a little better - small things

being next to the laundry room

also the room was next to laundry and they did not respect our rest, we heard the washing machines during night

signal and couldn't get the wifi to work, probs are own fault tho cos we didnt even ask how to use it and were

we didn't have wifi in our room (presumably because it was in the basement)

got an early check in which was a bonus

our laundry for a very small fee

the coffee could be better; the wifi was a bit slow late in the evening;

didn't have any wifi even though i really needed it

was on the last floor, so consequently: the wifi could not be used as the signal was too weak, and the water

wifi is poor in my room.