wifi could be better

exceptional customer service in hotel/ bar and dining

loads of parking, although i was walking the canal

good car parking, quiet location, friendly staff. room very comfortable.

10/10 breakfast

woken up at 7am on the sunday morning by the linen laundry company dragging trollies across the car park and

spa section was amazing too

reasonable wifi throughout

dinner was excellent, breakfast was great with plenty of choice

excellent pool & gym, sauna & steam room. great deal on bookings.com.

bathroom no shower gel. lucky i brought some. no laundry service. i will know next time.

i don't understand why the charge is per night when no extra laundry or cleaning is needed after the first night

location and free parking.

biscuits, orange juice, water and tea and coffee, the cooked breakfast was good plus free wifi

room with patio doors onto pet friendly lovely garden

room was really to hot as above the laundry

room service due to covid we trouble with our key pass and i thought the parking was dear

the food tops and the bar was ok

staff lovely and got in our room a bit earlier than the time stated love the late check out on the

the location was good, walking distance to the beach and rides, kids loved it.

on my arrival when i was parking my car some old lady that dose the laundry was very rude shouting and telling

was a scruffy filthy place it s nothing like it s advertised it has no laundry facilities or pool or sauna

able to order papers for the morning no room service not being able to be dropped at the front due to a staff

lovely pool

loved the room prices good at bar and surrounding pubs will be booking again

also the maids were doing laundry in the afternoon while i was trying to make up for lost sleep during the

facility s where great , great bar ud83dudc4d

room service above expectations great location, bars & decor themes, boutique hotel wouldn't stay

bed was as bouncy as a kids trampoline, the bed linen and pillows were very poor quality

self and partner stayed for a night after a spa day and felt that comfortable and relaxed we stayed in the room

location with off road parking

lovely hosts, parking, and nothing was too much trouble

no bacardi in the bar no window in the single room

on site parking

hotel is in a great location just off the main road through town, it has parking on site, the breakfasts were

for incidentals so every extra charge had to be paid for on the spot: bar drinks, lunch, dinner, laundry, etc

bedding/laundry still could be better

gym facilities very limited.

wifi lack of security / password protected.

spacious very clean, one let down wifi not great and kids don t survive without itud83dudc95

abit dated don t get why it s b/w plus room 20 is right next to the laundry room so we could here the dryers

for us as we go out and meet friends and like to be able to drink, nice efficient hotel, easy parking, quiet so

the young blonde bar lady/breakfast lady was absolutely perfect

beautiful hotel bar area quaint and cosy

had ample of parking for our van

out sofa could be better in the rooms could feel the metal bar down the middle which lead to me getting a bruised

and cheerful will definitely return the young girl who works in the adventure land and behind bar of a night

staff at bar just stood talking in day as we waited 30mins to be served

i went to go in the lunar a bar on the saturday day to be told that it was via only but there was no signs on

enough staff - average queue at bar >10 minutes, not enough knowledge within the staff

we're able to accommodate our request of early check in which enhanced our stay even more

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

easy parking

from staff, room, leisure centre, room service, food

wifi, no excuse not to improve this

everything lovely breakfast ,brilliant facilities included in price,sauna,jacuzzi,pool,steam room,gym, nice spa

no laundry facility the shower didn't have a door/ curtain room 212

parking was good

the pool had a loose floating spotlight in the pool, which they claimed to be safe even tho kids were swimming

the kitchen at the hotel is closed. the only breakfast available is a

pool was lovely too

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

was no iron in the room/available though there was a laundry service(have to pay for)

i wanted to do some personal laundry but was not able to. but i coped!

rooms and laundry spotless

of bags of laundry outside the room both on arrival and departure

downside was the shower and bath etc were just a little outdated, there was a few laundry bags outside our room

very convenient for playing golf at west lancashire

was excellent, staff very friendly and helpful, nice bar area, room was comfortable and bathroom good

location was perfect for what i wanted. wifi was strong. nice welcome from staff

convenient location fair value free parking free wifi nice en suite

the room was noisy as it overlooked the bar/restaurant/kids play area

parking ,the room ,the bed ,the shower room ,the food ,the drinks ,the staff

amazing room, great bath room and fab shower. helpful staff and plenty of parking

on arrival, donna was serving at both the bar and reception

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

very large secure parking area on site

on site were super friendly and a delight - great parking facilities and super close to town

comfortable clean value for money very close to all amenities and pet friendly

the laundry service was very poor had to go and get clean towels myself

i seen that i requested flower petals on the bed as it said they could in a email reply (what a surprise)

all staff were very pleasant. the food was very good. lots of choice for breakfast.

massive bonus , with accesss to the pyramid pool ud83cudfca gym and sauna , jacuzzi 24ht bar , seating

massive bonus , with accesss to the pyramid pool ud83cudfca gym and sauna , jacuzzi 24ht bar , seating

room was spacious with great facilities with a separate laundry ingredients and huge bathroom

when we left our room we found multiple bags of laundry piled against our door

location, location, location! early check in was a bonus. quality of food was great.

we got room service which didn't take long at all and was nice

the wifi was poor considering i was there on business and the tv signal was poor too

was awful, porridge, kids drink, an apple, jam, a knife and spoon

a fan of the 'continental 'breakfast

location was good and also breakfast ud83dudc4d

continental breakfast perfect location for a night out in lytham comfy bed easy contactless check in and

a little breakfast bag in the morning was just perfect to get you going ud83dude0a will use this place again

lovely breakfast

very nice room, excellent breakfast.

late night bar, we are used to staying in large hotels with late bar service, however due to location of the

wet room was great, breakfast even better!

facilities, cleanliness and location. plus the most amazing breakfast!

location , ideal for liverpool and southport , good parking onsite ,good pub just across the car park

have stayed here once before, and we were not disappointed by the warm welcome car parking included in the price

pet friendly hotel which we didn't know although it did say on website

only used the breakfast bar and that was good as it was hot

the staff where friendly and great with the kids

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

parking, lovely calm environment, great decoration

the breakfasts and the breakfast room were fabulous

food was really nice quality with good room service menu and great seleccion for

dinner and breakfast cooked to order, fresh, hot and delicious

no same day laundry on a saturday

distance out of town . messed up our laundry and taxi

i got out of bed and it was the laundry being with taken away or delivered

green towel laundry policy, explained by notice was not followed by staff

nice large room with comfortable seating. spacious bathroom. excellent wifi. bottled water.

looked at the gym, well equipped for a hotel, and instructor very helpful, unfortunately we were only there

parking was easy.

the bed was so comfy and to wake up to the view of the golf course was an added bonus

breakfast was awesome

plenty of parking available