rooms were very spacious beds were very comfortable large tv in room free parking

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

on site were super friendly and a delight - great parking facilities and super close to town

comfortable clean value for money very close to all amenities and pet friendly

bit dated i suppose. rooms were nice and tidy. but just things like the carpets etc .

we're able to accommodate our request of early check in which enhanced our stay even more

lydia at breakfast was an absolute star, nothing was too much trouble.

laid petals on the bed and had 2x champagne on ice in the room on our arrival

easy access - lots of onsite parking- great bathroom - breakfast was lush .

the kids loved the pool also

me and kids went to soccer aid at old trafford

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

pool, room, sauna, steam room and lauren on reception couldnt of been more helpful

the gym and pool

adjacent to m6. very comfortable accommodation, spa facilities and good restaurant.

spa and gym was high quality. great value for money. lovely rooms. martin was very helpful.

abit dated don t get why it s b/w plus room 20 is right next to the laundry room so we could here the dryers

they do have room service available if you are desperate though but everything is very expensive

i just had a bar meal.. the stacker burger was to die for !!

food was really good and great service by all he staff, the rooms were clean and tidy and offsite parking was

the gym was shut

gym

rooms were spacious, clean and the beds were comfortable

the only downfall was room service

hotel we went swimming and used the gym facilities breakfast is very good with a good selection

friendly professional staff. weights& pool (wish i had longer to enjoy them) wifi good.

your laundry services were not appropriate for that and the

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

good rooms, good wifi, clean.

the spa. bar area the room and cleanliness

the breakfast was not warm everything was cold and at 12 per person was not value for

check in, large room with a bath plus free parking and gym with pool and steam room / sauna

ordering my eggs which came out before my hot breakfast

we also were very pleased that the hotel was pet friendly

the late night room service menu could have a bigger variety

felt all of the staff from receptionist, bar staff and cleaners, were absolutely lovely people, who made me feel

have stayed here once before, and we were not disappointed by the warm welcome car parking included in the price

no reception to receive calls from my mobile. no room service

decor and facilities were fantastic and the continental breakfast was a welcome change to a full english

location , ideal for liverpool and southport , good parking onsite ,good pub just across the car park

we enjoyed a drink in the bar when we returned, breakfast was delicious

no laundry service

great location, very clean, delicious range of breakfast

24 hour gym breakfast included clean helpful staff

didn't realise the wifi had a 2gb limit and to get more you needed to go to the from desk who would then email

bouncy cumfy beds we got early check in at 12 which we asked for and late check out at1 cause we was getting

i wanted to do some personal laundry but was not able to. but i coped!

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

was no iron in the room/available though there was a laundry service(have to pay for)

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

staff friendly. big car park .pet friendly

great location - clean rooms - free parking and friendly staff

friendliness of the staff they were all really nice kelly in the bar she was so lovely and can't wait to stay

on two occasions failed to fulfil our request for a hairdryer and whether it was possible to have laundry done

pool area was a bit untidy, sauna wasn't working and small kids were running around the spa even though the sign

nice room,friendly staff and good car parking. overall good value

room was good, but the room service wasn't available

pool area was a bit untidy, sauna wasn't working and small kids were running around the spa even though the sign

the laundry service was very poor had to go and get clean towels myself

was perfect as it was a 15 minute walk to the st helens stadium and free on site parking

nice hotel, quite modern, very spacious, clean, good parking, comfy bed, all the facilities you need, nice staff

late bar and friendly staff, clean spacious room

bar i thought was on the small side if there had been more than twenty people there would have been

was good, clean facilities, comfortable, easy check in process, decent selection from the bar and

very comfortable large bed. excellent breakfast. good evening meal. friendly, efficient staff.

great staff, good food, easy parking

breakfast time and booking out time

children in the bar at 8.0pm on sunday evening.

wifi and tv in room

nice sized room, big bed, plenty of parking.

pet friendly hotel and very helpful well mannered staff

guest wifi didn t work, eventually given hotel private wifi access

the parking was a little chaotic, and there was no disabled parking

lack of laundry service - fortunately there were a couple of laundry companies in the area

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

clean. great breakfast. welcoming staff.

for long stay guests like us a bit of variation on the breakfast menu would be appreciated although the food

tv and wifi worked great

the last time i stayed they kept half my deposit back as they said my room was dirty but had no room service

wifi hardly worked in my room

beds the bedding cheap pillows they advertise free wifi which doesn't work in all rooms

service, very good and reasonably priced food, marvelous view and location, beneficial use of spa/gym facilities

the bed was so comfy and to wake up to the view of the golf course was an added bonus

wifi was a challenge if nit in certain areas breakfast not included and expensive

lovely hotel definitely worth the money,as you get use of the spa facilities the next day

after all this we asked about room service and was told that room service was finishing early and they d see

i requested a poached egg but was informed that the kitchen did not have the means to do this and it was either

the wifi password was not provided explicitly. suggested to be written on the key

clean. very helpful staff, free wifi.

comfortable. good value. easy parking. good food

room was massive. great for kids. dvd player in each thr kids beds.

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

girl on at bar / reception is one of the most friendly people you can meet

and the room service was

room was good and a good area for our pet dog.

free facilities include a fantastic pool table, a playstation 4 & a 24 hour gym (oh and more importantly the

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

staff were very helpful, friendly and provided prompt service - at reception, room service and breakfast, thank

pet friendly staf . near to motor way . restaurant is best and cheap cost . we love this hotel.

also a safe area outside for dogs and kids to go outside

more parking

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

excellent staff and brilliant cooked to order our breakfast a

the breakfasts and the breakfast room were fabulous

everything well looked after with spacious room and very nicely decorated restaurant and bar area

easy parking & dog friendly

no laundry facility the shower didn't have a door/ curtain room 212

gym: pleasantly surprised - the spec was certainly above the normal levels you'd find in a hotel

no sports channels on the tv. no room service

comfortable, nicely made breakfast buffet, exceptionally clean environment all round and free parking

gym: the concept 2 rowing machine is in need of a service; it's flywheel is probably very dusty

the wifi was very patchy and frequently dropped out.

room service

clean and comfortable, we had the suite which was lovely an big, room service for breakfast was a huge plus,

staff brilliant. car parking location. great breakfast.

pet friendly. staff were so very nice, kind and obliging.

drinks at the bar were a bit expensive

there are no staff in the restaurant, the chef is in the kitchen which is behind the area you get your breakfast

we travelled from australia and helped us settle in so much with early check in, the area, anything we needed

breakfast was superb

the young waitress ran from the toaster to the kitchen holding my bread, no plate used

wifi did not work in my room, so i had to pay extra to upgrade to an upstairs room

the wifi was brilliant and rapid wherever

returning for a long day out on saturday i came into a party with dj and loud disco music, kids sitting on the

cost to have a pet was not clear on the website before i booked and it was a little more expensive than i am

the staff and the breakfast and pet friendly

our breakfast tray was left by room service so we had to ask for it to be removed

a great venue, nice gardens and ample parking

poor wifi connection no functioning tv as a result - zero connection for entire stay carpet stains awful

poor wifi which i couldnt access with the password provided small rooms

phone in the room for room

wifi not great

were informed that the coffee machine would be available in the bar from 11:00

kids also kept running up and down the corridor and banging on our door

wifi coverage is very poor

bar and restaurant - the food was exceptional, locally sourced and tasty

stinginess - had to ask for room service, had to ask for shampoo, website said laundry service but staff were

the kids had a welcome lunch pack when arrived which kept them occupied and happy

place to stay got connecting room with the kids thanks to the reception staff

also, being able to pay for a late check out on the day was amazing

bar was well stocked and staff were nice