large pool

breakfast good, very friendly and helpful staff at every turn, good gym.

wifi is not good in room 30 but i was so tired i didn't care.

dining area and bar area and common areas all excellent and very lush

settings, good parking

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

was no iron in the room/available though there was a laundry service(have to pay for)

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

i wanted to do some personal laundry but was not able to. but i coped!

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

we had room service for dinner

we stayed with our pet dog, and was made to feel very welcome

parking, lovely calm environment, great decoration

everything well looked after with spacious room and very nicely decorated restaurant and bar area

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

easy parking

we used spa treatment that was relax before we go back home

the restaurant was not able to take bookings, room service only

bar and restaurant upstairs,i never ate there but meals looked nice, i had a drink at the bar,very

accommodating and pet friendly we had a lovely meal in the lounge, all staff were very polite

clean hotel with the added bonus of a decent gym by hotel standards in the basement

the kids loved the pool in the morning, although it was quite busy with swimming lessons

great location- large room- professional staff- good breakfast-

wifi was terrible

spacious and clean. loved having a kitchenette and sofa.

incredibly nice room, good bathroom and a small kitchen

the apartments are spotless and the kitchen is brilliant - everything you need with lovely touches such as the

the wifi was a waste of time

), staff are amazing to accommodate you and do their best if you want an early check in, i do suggest requesting

the staff and the breakfast and pet friendly

weren t offered kids menu

spacious room, great bar areas and grounds, great breakfast and friendly staff

get wifi to work, my room was over in the new/modern bit

comfortable rooms large 4 poster bed great bathroom nice bar comfortable seating area good range of food and

convenient location, comfortable and clean. room service late at night was good

by current british hotel standards, the restaurant and bar prices were very reasonable

surroundings , very friendly welcoming staff who let me get an early check in as i arrived earlier then expected

poor wifi connection no functioning tv as a result - zero connection for entire stay carpet stains awful

i didn t eat in the restaurant as we had room service which was nice although the menu was very limited in

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

your laundry services were not appropriate for that and the

i don't normally order room service but ordered dinner and breakfast as so tired

kids said sofa bed springs were really uncomfortable and whinged we slept ok though!

had to mobile hotspot my laptop and the kids tablets from my phone

laundry facilities would have been better

free parking free wifi clean all round friendly staff

got parking outside, location, comfort, nice breakfasy and clean modern room.

limited parking ud83cudd7f

the hotel is spotless and cleaners in evidence throughout the day with good room service

the bar is bottled beers and wine

the location was good with lots of free parking

and location worked for me, good beds, good wifi, shower and a good pub across the road

rooms were very spacious beds were very comfortable large tv in room free parking

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

room service

gym was quite basic

ample parking

the minibar was also not stocked and we were told room service wasnt available

the spa was closed for ladies night

also add toast with the full english breakfast & better wifi , apart from these minor points all good

breakfast and evening meal were best we have had for a while

wifi was a bit spotty in the room

ample secure parking

wifi signal can sometimes drop off due to its location - actually think that may be a positive

as a cyclist, access to secure parking for my bike and a supermarket for supplies are must-haves and the kings

secure parking for motorbikes

parking

convenient, free parking & close to the centre

wifi was free and it had secure parking for my van, the staff was always happy to help i would defo

and shouting when confronted about his bahaviour he started lying , there was a machine i think a laundry working

guests don t all have the respect for parking bays that other people do

has parking

lovely original interior and decor. parking and free wifi. great breakfast. quiet and relaxing.

good room service

were very pleasant and helpful lots of free parking free wifi but we didn't use so unsure how good it is breakfast

on site parking and a great breakfast

great location, plenty of parking. tasty breakfast.

i told her my shift starts 7am so i have no time to have breakfast

working kitchen, great shower, separate rooms and own parking space

we're able to accommodate our request of early check in which enhanced our stay even more

meal fantastic lovely friendly staff , the room was good , bar service great , breakfast was delicious, great

quaint village location with easy parking and really friendly team at the hotel

parking was difficult

good breakfast choices and well cooked

plenty of parking

wifi could be better

masses of car parking space

exceptional customer service in hotel/ bar and dining

was good, clean facilities, comfortable, easy check in process, decent selection from the bar and

car park very large so no issues parking

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

easy parking, excellent breakfast, comfortable, quiet, nice bar. great value for money!

friendly helpful staff both on reception and the room service and cleaning staff.

being a pet lover and having such a pet friendly hotel

lack of laundry service - fortunately there were a couple of laundry companies in the area

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

size room, clean, warm, very comfortable - desk for working, 24 hour room service and friendly, helpful staff

room service was great

abit dated don t get why it s b/w plus room 20 is right next to the laundry room so we could here the dryers

friendly staff...parking and nice room

no gym at weekends incase you wake the wedding guests up who kept us awake until 3am in the morning

staff were very helpful and room service was prompt

good location. ev charger. friendly and helpful staff

beds the bedding cheap pillows they advertise free wifi which doesn't work in all rooms

the last time i stayed they kept half my deposit back as they said my room was dirty but had no room service

tv and wifi worked great

wifi hardly worked in my room

some works being carried out by builders however on further inspection it appeared to be the laundry service

woken up at 7:15am to a truck taking away laundry, banging around outside for at least 30 mins

towels thin and laundry smelt like an old people's home no complimentary water paper cups and stirrers, no hot

dirty laundry and rubbish outside our room for a couple of hours on arrival and on second day.

is a lovely place spotlessly clean and very comfortable the pool was lovely and we enjoyed our overnight stay

being woken up early with laundry carts being wheeled through courtyard.

loved the spa facilities, staff was very friendly

wifi a bit week.

no dislikes. i didn t use spa or gym facilities but everything i seen was great

came with a friend for a spa day and overnight stay with breakfast

we then got out next the laundry room and at 20 past 8 in the morning the cleaners was talking as loud as can

spa area hadn't been serviced for too long resulting in laundry bins overflowing with used towels and empty

the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each morning

but the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each

staff, room, leisure facilities (especially the pool) are great

staff friendly. bar man & receptionist were great.

entertaining bar staff

the noise coming from the staff in the bar at 1am on a wednesday night

we feel the place has improved even further and set an even higher bar

fantastic location, very clean, great parking

no laundry service

as we had a hire car, parking was important and this hotel has ample free

staff are very friendly hotel spotless gym is small but good

didn't realise the wifi had a 2gb limit and to get more you needed to go to the from desk who would then email

parking was free and the staff were so friendly and helpful

hotel we went swimming and used the gym facilities breakfast is very good with a good selection

early check in friendly staff

spa could do with an update

poor wifi connection and tv think breakfast should be included for the price

the ev charger in the car park did not work

good sized rooms, pet friendly, pleasant staff.

spa facilities are great too and the location is so peaceful and quiet

pet friendly, the room was a good size, the bed was comfortable, 24 hours room service, and free

check in, large room with a bath plus free parking and gym with pool and steam room / sauna

room service was great & again helpful friendly staff

was very large and clean pool sauna and steam room good

swimming pool and sauna perfect

size and cleanliness recently painted corridors superb bedding and beds friendly staff lots of parking

ample parking and good wifi

getting a table for evening meal was strange and very busy. ended up having to have room service

food available and although there was no room service, food could be taken back to the room

married daughter and family with 3 small kids found the room very squashed

were so accommodating with regards to my dinner, as i wanted to eat in my room but they didn't do room service

everything was better than we actually expected .... room, bed, breakfast, bar and staff,

pet friendly hotel which we didn't know although it did say on website

free parking free wifi very good feature the lady that did morning breakfast was brilliant went the extra mile

lots of parking too

year 6 end of school party that had kids screaming in the car park between 7 and 11pm

early check in was a great help, nice quiet area

great staff, bar & food.

service was noisy, and laundry service delivery was loud at 7

breakfast was superb

doesn't have a pool to swim

spa facilities, gym, the grounds, bar and restaurant, the lovely staff, flexible check in and out

beautiful food, both evening meal and breakfast great choices

on two occasions failed to fulfil our request for a hairdryer and whether it was possible to have laundry done

was a shame there was not room service

the spa was so lovely and relaxing had a great time here

big bonus, as a family of four with kids aged 15 & 11, everyone got their own bed

were very helpful no room service and i didn't want to leave my dogs in the room, reception kindly offered to

reception was excellent and tge young lad was later serving behind the bar and in the restaurant

are on the main bar could have done with a senior management presence, instead of leaving kids to deal with all

free ev charging

we have stayed in many hotels before and never been charged an early check in fee

come to this hotel every month for business, last time i brough my pet dog with me