the rest of the hotel was in a very poor state, plaster hanging off walls, dirty laundry left in piles in the

excellent choice for vegetarians on the menu, room service was easy to use and timely

00 pet fee per night is a shocker

the wifi worked well, and there was a plug socket by the

staff in the bar gave us a bowl of chips complementary again no need to but we would certainly stay again

there were food trays from breakfast and lunch still outside of doors at past midnight and dirty laundry left

both myself and my partner enjoyed the gym and the pool

gym pool everything

nice location. plenty of parking. pet friendly and good size rooms with comfy clean bed.

ladies on the bar saturday afternoon when a group of people were leaving turned the tennis off for dance music

the room was spacious,, the breakfast was superb and the staff were very friendly and helpful

the bar wasn't very lively and there was no beer on tap, only bottles and cans.

cheap, free (strong) wifi and easy parking

early check in was available at no extra charge rooms were clean and

pleasant staff who work behind the bar and also for breakfast

we had a lovely meal and the bar was comfortable

the wifi was very patchy and frequently dropped out.

welcoming and friendly staff who couldn t do enough for us, the breakfast was brilliant and the hotel price

sign in was good, room was good, bar area was comfortable

we had to leave early so missed breakfast, but the hosts made us a take out bag with croissants orange juice

pool/gym changing area fantastic and much bigger than expected

food at the hotel was lovely and room service was prompt and very polite

was delicious, the pool, sauna and steam room were wonderful (we went when there were no kids lessons)

breakfast is excellent

received a parking fine of 100 in the post having booked my car in at the reception

parking for my hire car, clean facilities, the pin code for your door to your room made me feel

wifi not working and therfore tv wouldn't work shower was useless

we couldn't access the free wifi in our room, again we didn't complain as it was not the biggest factor for

cozy bed, great room, lovely all round plenty of free parking and probably the quickist wifi ive even used

there are no staff in the restaurant, the chef is in the kitchen which is behind the area you get your breakfast

location is so peaceful after a busy day and the bar area and restaurant were a grea5 place to relax

the night time entertainment for the kids was brilliant

glitchy wifi.

would have been nice to know about the kids entertainment program the hotel puts on

wifi was almost nonexistent

was fine and the wifi worked well

the rooms were clean and comfy as was bar area

simple bar food

negative points though: 1) unfortunately, since years, this hotel has problems providing wifi

kids in room above sounded like they were going to come through the ceiling, ramg reception when

were great, they facilitated an early check in so that i could do a work presentation

place is a hidden gem, the food was excellent whether you ate in the bar or restaurant, breakfast was good, if

the staff in the bar , and at breakfast were really a credit too the hotel x

room service late

bar service was very slow, over 25 minutes waiting to be served with only 9 customers in the bar

55am by a reversing laundry truck - outside my bedroom window

only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before

we treated ourselves to a room service breakfast which was delicious

being able to use the pool

the bar was very busy and some of the customers quite rude

we also requested a late check out, they gave us untill 2pm which was fab as i have medical issues that require

room service was a lovely touch after a long day shopping

had bar snack second night

were very friendly and helpful kids vip was a hit and location was perfect for zoo

swimming pool was much appreciated

wifi not great

paid 20 for the ' pet's getaway ' package

lots of parking, good wifi and friendly staff

i liked the hospitality and the interior decor of the lounge bar and function room.

had a long journey but the bar staff and kitchen staff managed to get us a bite to eat

the laundry service was very poor had to go and get clean towels myself

value, only paid 75 with breakfast and there's a really nice pool, jacuzzi, steam room, sauna and modern top

was great, parking available and free wifi

wifi for some reason was poor in my room, kept dropping out which was frustrating

friendly staff and very prompt room service

staff, comfortable accommodation, excellent dinner & breakfast, adequate free parking, ideal location for my

parking readily available

parking was easy

wifi was good

parking on site

restaurant/bar on site , could take pet dog clean lots of outside tables bars etc

nice sized room, big bed, plenty of parking.

the room was noisy as it overlooked the bar/restaurant/kids play area

the parking was a little chaotic, and there was no disabled parking

this has been the first hotel that hasn't charged me extra for room service

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

booked this hotel as it stated 'pet friendly', however they add a 20 charge when you arrive

parking for parking and paying to take pet in room

i ordered dinner - room service

lovely to walk into a nice warm cosy bar area

told that the hotel doesn t offer a laundry service earlier before our arrival but then finding a laundry

the room was quite small and overlooked laundry room; not gardens as requested

outdoor seating at bar and spa terrace are amazing we are frequent stayers and it will

stunning hotel and breakfast was amazing

comfortable room good breakfast choice

food available and although there was no room service, food could be taken back to the room

found bar prices expensive

parking easy in front of hotel

the staff where friendly and great with the kids

my dog was made very welcome & pet charge very reasonable

buffet breakfast was fantastic.

choice on menu and room service was quite poor at the time we tried to use it

room service avaible too albeit at a premium etc

good breakfast however we were not very happy with the food in the restaurant we ordered but we would

the cooked breakfast was fresh

country setting , easy parking

we had room service breakfast for an additional 5 per room tray charge and it was lovely and hot with

it was a mile to the mere golf course so perfect location

the bar is a bit expensive, but i don't drink, so it wasn't a worry

parking at the front where it says pick up/drop off only, stiff door when trying to exit to the

location was great. breakfast was delicious. nice room & lovely staff.

was a shame the bar wasn't open to relax in (refurbished going on i believe) but drinks were available when

location, great hotel :) lovely warm welcome off the staff and great full english breakfast

the bar was closed, we weren't informed which was a shame otherwise couldn't fault anything

breakfast was excellent, and the location was just right

very modern and spacious, staff were lovely and the kids loved the swimming pool

sky tv sports not a area set aside for kids with some boardgames, books, jigsaws and colouring activities like

were set off in the room as i can only assume a dog had been there previously as there was pet hair on the carpet

spa and swimming pool

location was great for haydock races and plenty of car parking

with beer garden and a good restaurants just a stone throw away - room with desk, fridge and good wifi

slightly more parking would be handy but other than that would go back

limited parking, although we had a space when we needed one

excellent breakfast. room had all extras provided. easy parking.

good strong wifi which was amazing

clothes washing & laundry costs were too high

was close to the laundry room so i could hear the washing machine but was pleased that i could not hear it in

gym was great, steam, sauna and pool was all fab

the bed was very comfy and breakfast good

the single beds were very comfortable and the large screen tv is easy to operate and wifi connection to the

laundry services available for a reasonable fee

services which we were suppose to request in advance, as well as little information about laundry services

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys

d to collect laundry from

had a fantastic 3 night stay here,we didn't want room service as we like a lie in

good breakfast easy laundry service

bar is lovely with a great choice of drinks and wine

it's a short walk into the town centre and we got a free parking space

the day and found this hotel and decided to book it very clean lovely staff lovely room lovely breakfast we

great breakfast, room, wifi and above all else the staff

no fridge in room. no laundry service. no smart tv

wifi wasnt great

hotel grounds are very well kept(nice big grass area to play for kids) rooms were a good size

super pool and grounds

my room was in a nice quiet area, great light, comfortable and with great wifi

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

ev charger blocked by non charging car all night and no carpark management

from gym early in the morning travelling up to the room

of room to socialise, comfortable areas with games pool table etc

we brought our pet dog along and he was very comfortable in the environment

did not like the fact that there were kids that used to swimming pool, i ve never seen that in a spa

seems unfair to have to pay an extra 15pp to use the spa/gym facilities.

there s no walking around around the pond unless your a golfer

spa/gym/pool on site, excellent breakfast included with room rate

the room was cleaned well with good zircon... breakfast was well presented and hot

laundry going all night

room service brilliant

wouldn't say i didn't like it but i think maybe a little more options for kids at breakfast like pancakes or

lovely stay. lovely pool and breakfast

we used the gym and sap/pool facilities

from reception and everyone we met the lady whom looked after us at breakfast excellent can not say enough room

from the front desk to the bar staff to the fella who brought us room service

was a struggle to get the wifi to work

tv in the room was broken, but the tv was equipped with a chromecast device and i could use the wifi to stream

the breakfast staff, courtney and steve, remembered us from previous visits as we visit often

bedroom no 203 was extremely noisy at night due to the laundry running

breakfast not included

very tasty with option to have room service

breakfast was superb, plenty of choice

room was small but adequate for one night. wifi was quite slow

not get a booking at the michelin star restaurant nor was there any laundry services

a one off,but children shouldnt be around the bar area

staff fantastic, bed comfy, gym and spa available and food outstanding.

spa sorted me a last minute booking too

early check in was not communicated and on two separate occasions my wife was walked in on by the

welcome try and water together with iron and ironing board in room and free parking

choice a hidden gem in a quiet area- works perfectly if you have a car as they provide free parking

entrance, the long driveway through the well kept grounds to an impressive manor with plenty of parking

no wifi or signal at all in room 17! bit too hot at night.

wifi isn't great

no fault of the staff but laundry bins were noisey when wheeled in and out and slamming of doors, prevented a

i must give a special mention to the member of housekeeping with the laundry basket who d just called the

wifi was useless

the spa and location

told about the wifi reported faulty tv/tv remote control but nothing done nor was any feedback given ( eg maybe

to detail, excellent bathrooms, knowledge of what a house proud woman wants in her kitchen and laundry

fabulous quirky apartment with 2 double bedrooms and 2 bathrooms, coffee maker, ice dispenser and laundry

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

lovely coffee machine and well equipped kitchen and laundry room

it even had a laundry room

i asked if there was a laundry nearby where we could wash our dirty laundry

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started

it s also pet-friendly, which was a big bonus for us

location. although bar open late wasn't disturbed. decor fun

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them