on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

have been improved by better tv and streaming facilities, toiletries, a fridge and room service meals

the greenery was beautiful the use of the gym and swimming pool was an added bonus

very poor phone signal and wifi signal not strong enough to use

could not get a parking space on arrival

quality breakfast, lovely staff, gorgeous building

really good for the price & with free parking

property was very comfortable and clean and it was very easy for parking on the property as

wifi was a bit hit and miss

i would highly recommend to others known for its ideal location just off the a1 main road, easy parking, large

in house bar and conveniences

play park for the kids

the linen was lovely and clean the hotel was quiet the facilities on site were great, park for kids(when its

good location . kids liked the park. loads of food outlets next door

woken by laundry collection early morning

clean rooms, friendly and efficient staff, good bar and good breakfast

parking. a bit far from reception.

had trouble with the wifi

comfortable bed, breakfast, environment, lady on reception so helpful

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

ample parking

staff were lovely, helpful and friendly, the food was outstanding, both at the restaurant and the room service

would have been great to have had a mini bar in the room

excellent spacious room. very friendly staff. lovely location. pet friendly.

the breakfast is amazing and the staff are very friendly

breakfast ok

the breakfast was ok, but instead of fried tomatoes we got cold cherry tomatoes which was odd

didn't like that the wifi code wa sent to my phone so i didn't see it until check out

the breakfast wasn t the best this could easily be addressed with some attention to detail

room was not made up well at all and the restaurant was so busy i could not book room service by phone but had

had no information to tell me what time breakfast started as i didn't have all the information that you would

weak wifi

nothing was to fault at all spa facilities are amazing

bed was very comfortable. spa is amazing.

in the bar and restaurant staff were very friendly and welcoming and the food was excellent will be coming

the hotel is well spaced in the lobby (nice restaurant and bar as well)

india behind the bar very knowledgeable about products

reception is so nice and accepts early check in

amazing activities for kids, they loved it

my room next to the laundry shoot carried the sound to my room

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

no guest laundry

having the restaurant and bar downstairs was ideal as i didn t want to walk into town

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

no laundry service

good wifi signal

wifi the first day was slow in the room, but after reporting it was improved.

food in the bar was good

we thought it was good to have a laundry room and microwave room which we used

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

additional fridge in room. additional microwave room & laundry room.

the laundry room and microwave room.

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

* the breakfast was excellent, with a wide variety of fresh and tasty options

breakfast was poor

breakfast include in the price which is good but the early morning continental break was abit poor

30am has sausage, eggs & bacon, great wifi, very clean and we had a restful

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

wifi is just not reliable if you want to do any work while having a rest before early morning

quiet clean room , wifi coffee..

wifi and comfy very good location

is really clean and has a gym that stays open at any hour

them on the beds in between the pillows like i do at home it was very much appreciated by the kids the staff

the restaurant was fantastic, especially impressed by the healthy kids meal options and the staff

breakfast, bar and location.

great location, helpful staff, all-day bar menu and we had delicious snacks at almost 1am

someonelses cleaned laundry still hanging on wardrobe

someones leftover(clean)laundry hanging wardrobe door not

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and

door/wall was glazed glass, not suitable when staying with family and kids

airport, really spacious and quiet and the restaurant and staff are lovely as well as the rooms, gym, cleaning

very welcoming staff, great location, parking, good breakfast

there was private parking and the gates to the property were locked at night

the bathroom was amazing with a huge spa bath and double sink

biscuits and a kettle at a glance when you enter the room, the tub was amazing, there is a lovely bar in the

we stayed there the night before my sister in laws wedding and they allowed us a late check out the morning of

kids loved the waffle maker

i really enjoyed my stay with friend and her kids

checking in- no mention of wifi, no mention of parking having to pay before leaving car park if going out

parking not included in price. the kids meals are too big!

there is also a nice bar in the lobby with a selection of drinks

fast efficient room service - again with a smile

wanted room service and place order at 9

couldnt provide room service to two very hungry guests who had an early start with no breakfast

excellent room service and good facilities. close to town.

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

price with breakfast included good wifi connection

limited parking however i got a space

there was nothing wrong with the room at all but the stairs made it difficult with kids and suitcases we had

location and limited parking bit at the price i paid it wasn t a problem as i expected it.

small car park but phoned hotel and they advised on additional parking opposite

ac was working, parking was available

the bed was comfy. it was very clean. free parking and good wifi.

the wifi was very poor and unreliable

bar and restaurant closed at 7pm (although room service available until 9pm)

disabled parking

old house and grounds lovely little bar and outside area with countryside views large clean and comfortable,

no disability parking , car park at rear of hotel

of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi quality

were part of a large wedding party staying there and we all hoped to meet in the bar after the wedding

a bit slow, bar closed early, bathrooms needs updating adding a swimming pool would be a good

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

christmas was all around the territory of the hotel - cool apres ski bar and lights path

we had been reminded on checkin that breakfast was included in our room rate as we had forgotten and ended up

no wifi signal

the bedroom was very comfortable, and the bar was a great place to relax and watch the golf

clean lovely spa swimming area and gym equipment

only comment we could make about the property was that when calling room service we tried 3 times and no answer

parking- disabled parking- was key for us which the hotel was well able to accommodate

car parking is not great, it is tricky to get out of and a dark walk from the entrance of the

kitchen facilities.

whole visit from checking in, parking availability, dinner and breakfast were excellent as were all of the staff

location felt a little dodgy. no room service after 8pm so had to get a pizza delivered.

loved having iron and hairdryer and free wifi

room was quite hot - it had been a hot day and i'm not sure if it's above the kitchen or something, but it was

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

everything! bar staff very helpfull and cateringone

easy parking

ample parking, great tv

excellent parking

room service was appalling ( 7

room was very comfortable, resturant & bar were great - good menu choice for dinner and pleasent staff

wifi needs upgrading

pet friendly, ground floor room, bowls and bed, dog welcome in all areas, including function room

wifi erratic and only able to access when sitting at desk or near door to

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

lack of choice of eggs at breakfast no laundry facility for long term

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

room service was quick and food great

staff were really helpful and friendly the food was lovely in the bar and in the wedding we

good location for hertfordshire golf courses

great stay, great little gym

moon here last year came bk for 1st anniversary and was a beautiful surprise waiting for us rose petals all over

laundry facilities )

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

the laundry service was not explained but on my last night i just found a laundry bad now hanged

great location, nice clean large rooms. helpful staff - great breakfast.

wifi was good and the bed was comfortable

wifi was also good

nice terrace bar to enjoy a drink in the sun

location and the gym

limited room service

kids allowed in the spa

needed a shower cap! had to use the laundry bag to keep my hair dry!

no apology for their laundry room being on fire

has a really good bar area with table games, games machines, tvs with playstations for the kids, and adults

the booking came with free use of their gym (which i didn't use)

room had a little kitchenette in it which we were not expecting but it was great as we had brought some drinks

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

parking could be tight if busy

there is wifi and it works, ish, but the signal is very weak in my room but even when i sit in the lobby

requesting early check in which was agreed

no lift. wifi was difficult to access initially but once on password protected wifi it was fine

wifi is very weak, making it difficult to do work in the room

breakfast was delicious with a great choice of different cooked breakfasts available

location, adequate parking, we were pleased we were warned about the wedding party and that the noise did abate

had room service for dinner ams while the food was excellent the portion was very small for the price

furnished residents bar is horrible drains in our room smelt terrible view from our suite was the laundry bins

liked late check out until 2

the food in the bar / restaurant was of high quality

a stronger wifi is needed

breakfast, nice room, fantastic gym, golf facilities,excellent spa, free parking, attentive staff, good at

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

mini bar fridge to keep water and milk

in the photos, the fact that we didn t had a fridge in the room was not convenient, there were wifi issues

were the beds, keep hurting our legs on the bottom were it over hung and the put up bed for the kids wasn't the

nice decor, good bathroom facilities and adequate wifi, great location

get wifi in my room; room 29

other circumstances i might have been unhappy that the bar and restaurant area was not accessible as being used

poor wifi signal and the large group staying in the hotel bar making noise until the wee hours!

building works going on so only room service available & no bar

always find the location suitable for visiting family & make use of the golf facilities when staying

they offer room service for breakfast which was fab as i was solo and didn t wish to sit alone in a

room service was particularly good, much shorter wait times compared to any other hotel i've stayed

lovely pool and spa facilities

beautiful breakfast in bed made it really special

steam room, sauna, swimming pool great breakfast - spoilt for choice really friendly staff good parking availability

also we were right above the kitchen and laundry so a little noisy first

had dinner in bar

room service excellent and reasonable.

location great with car parking. good breakfast.

touch like rose petals on bed and swan towels buffet breakfast was excellent, staff attentive would stay again

loved searching for harry potter characters , great fun and pool lovely, also kids eat free is a lovely

who had been to a wedding during the day, we got in at 1am and the team graciously opened the bar for us for a

wifi wasn t a great a connection but the tv s are smart tv s so we were able to stream a

the pool

pool and gym

no laundry room.

courteous staff, free secured parking and convenient location

have a dairy problem so a little more help with that in the breakfast service would be helpful

wifi in the reception area wasn't always reliable (although in the room it was excellent) and the

free wifi, free parking and free breakfast