the view. the swimming pool was perfect to rest after a long hike. the mood.

the breakfast was poor. there were ants in the room and a 'old furniture' smell in the room.

wifi worked only on the common area (which was cozy)

terrace view, parking lot, garden, traditional facade, atmosphere, silent, big rooms, big terrace, excellent

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

big territory, no noise, forest, wifi coverage and speed

bathrooms could benefit from a bit of improvement along with the kitchen

only thing i can mention is the lack of wifi, but owners are working constantly on improvements and i am sure

my kids enjoyed

fireplace inside is really nice) flowers around the house

we’re pleasantly surprised with room upgrade and an early check in

we had problems with wifi all the time. bad signal(

parking was the only problem.

parking is a bit small for busy periods but there's lots of free spaces around so we always had

wifi available only on balcony :)

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

the hotel has a terrific territory with mini-golf, tennis courts, gym, places to paly basketball and football

we played mini golf most days and the swimming pools were well kept

bathing facilities are old fashion and the room service (cleaning and arrangement) can definitely be improved

7 euro for parking per night is too much poor wifi in the room

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

breakfast perfect, room cozy and spaceous

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience

big cleen room with nice view. breakfast is really good.

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

the wifi was strong everywhere, the breakfast and dinner are excellent, they offer you a huge variety

breakfast is reach and with good variety

am not satisfied with the opening hours of the gym&spa

there is laundry facility available at a charge which is great for longer travels like ours

location in a very, very nice property with a great swimming pool

apartment was rather cold (beginning of march), there are 2 kitchens in 2 floors, neither of them fully equipped

plenty of parking

also there were a lot of ants in the kitchen

good comfortable and clean room good wifi and laundry everyday.

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

very good everything, good breakfast, big pool, good personnel

pool bar

the limited area in which you could use wifi

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

the charge for wifi is excessive it should be free in an hotel like this

good variety of food, a lot of things to do with kids, very big rooms (around 50m2, for the same price in other

the breakfast was plenty and diverse.

daily night events at the bar place were fantastic

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

siam park in south and kids did quad biking

variety of outdoor games for kids ( badminton, table tennis

breakfast was excellent

how beautiful the place was, how well it was maintained and the pool area is just perfect for kids

self service laundry was a

i also seen a laundry service advertised although we didn't use it

the laundry service left our clothes dirtker then they were before with and unpleasant smell

nice pool area with service as well

wifi was mainly ok but connection was not always possible.

-very good breakfast and dinner, well done to the kitchen chefs

we ended up ordering coffee from the hotel bar after breakfast every day because, unlike some of our friends,

nice heated swimming pool good breakfest no problem with parking highly

only small downside was the coffee served at breakfast, which unfortunately wasn't very good

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

nice breakfast included, very polite and helpful staff

staff and a great gym

staff was really accommodating, the room was clean, and the food was really tasty and good the breakfast was

was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

food,staff, clean, pool , pool bar, location

you would have to send it to laundry to pay for it

hotel was great - good breakfast, clean rooms and surroundings, kindly staff

a bit from the center but very quiet and the hotel restaurant and bar is very nice

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

wifi doesn't work in all the rooms.

i wish the wifi was in the breakfast patio or in

the location from bus good choice at breakfast.

wifi and breakfast

good wifi connectivity

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

perfect hotel with good breakfast and dinner. variety food.

manuel in the lobby bar always has

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

cleaners bar reception and waiters

wifi did not work at all during our stay

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

breakfast was very good with plenty of choice

immaculate comfortable pool areas

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat

the room was basic and clean and came with a small pantry kitchen and fridge - perfect

little playground for little ones is very handy if you are with kids

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

rooftop pool was beautiful, with plenty of sunbeds

self service laundry is also paid

great views, clean rooms, regular laundry cleaning

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

room comfortable and a small kitchen is included

room clean, good rooftop pool with good sunbathing, nice balcony with sea/mountain view on 3rd floor

also bar snacks were not available (need sandwiches or chips) as no shop near by

also breakfast needs some extras like milk, ham, more fruits

a lovely place with great staff, great breakfast

most of the staff were very friendly, good facilities, pool table etc

size of the beds and choice at breakfast

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

great breakfast , very clean room.

close to beaches, the hotel was typically spanish the room was nice size clean and tidy, the wifi was hit and

the wifi was crippled. kept dropping very often.

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served

spacious and clean room, lovely balcony,nice pool area.

the hotel accommodated my dietary needs with gluten-free bread at breakfast

breakfast: exceptional, started with a smoothie

breakfast was great as well

we got our breakfast, which was delicious and plently

free parking in the parking house nearby

laundry too expensive

internet wifi only in reception and restaurant

location, cleanliness, rooftop bar and pool, it was private and very quiet

it was very loud inside the room, all kind of noises could be heard, starting from kitchen plates, ending at

hours of the gym and the spa : only from 8am to 6pm and only for very reduced amount of people

champagne in room which bar staff kindly allowed

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

clean as a whistle and breakfast was excellent

the hotel location,sun all-day at the pool food was very good too

hotel, fantastic location, fabulous breakfast

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

we went half board and we're very happy with the buffet both at dinner and breakfast, great choice

spent 3 nights here for bed and breakfast

wifi in the room

great location, nice pool, good food, it s worthing the price

lovely breakfast with huge choice of hot and cold food

from the room over the ocean and mountains with succulent greenery, very good choice of food for breakfast and

bar snacks available at a good price

there are snacks around the pool too in the day

the location, cleanliness and the breakfast

the breakfast buffet has everything you can ask for

size room with sea view, large hydro spa bath in room

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

pool, comfy beds, location, views, staff particularly alicia ( in restaurant and pool bar

i parked in the street where the hotel is, but it may sometimes be difficult to find a parking nearby

the wifi was poor.

breakfast at the hotel was generous and varied

wifi was unreliable in the room. it worked properly in the public areas only.

parking close was difficult

00, to have a sauna or hit the gym after a long day of wondering through the island or at the beach

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

the bar in the evening was lovely to come back to after a meal out and enjoy a cocktail or hot

the breakfast buffet is superb

fashioned gym needs modernising oriental curry disappointing and vaste helping with no

also no laundry service

wifi tripped out on the final day but remained accessible in the foyer.

hotel has everything you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring

wifi was ok but not the fastest

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

pool and daily activities are great

room service

really, they stopped opening the gym early, which is the time to go, and opening it at about 11:30, when the

the restaurant is lots choice during breakfast and dinner

it has a great location, it was spotless, comfortable and the breakfast was amazing

laundry price are ridiculous: 6 euro for a t-shit

we enjoyed the gym and spa, cleanliness, room design, freshness of food, happy staff

no water, bad wifi, cold jacuzzi.

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

also the gym and how well maintained the rooms are

every single sock or napkin you want to send for laundry is like 2 euros/each

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

laundry service only. no iron in room or available from reception.

very expansive laundry

quality of food good be improved, evening entertainment wasn't great, kids area needs an upgrade

also if there could be food room service it would make it better

the breakfast starts later than in other properties and the bar closes quite early.

our kids was very hangry but no other possibilities to eat at ghis area

the spa was disappointing as the water was cool and the saunas were only male or female

very kind staff. free wifi is very strong. i liked the interior. shower in pool is good too.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

also had a nice small gym

tasty breakfast

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

the room also had a tv, free wifi and was overall very cozy

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

some facilities for kids

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

parking was free, ample and easy (after a slightly tricky arrival)

big, convenient parking

cellphone signal on the place, wifi good just quite slow, but usable

the cabin was large and cozy, with a nice kitchen and good wifi

good to know there is no reception (but there is wifi

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

could do with some more kitchen items - cutting board, dish rack.

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

room was clean and spacious, there is a small garden with a pool, a kitchen if you want to cook your meals,

stayed 5 nights , my room on the first 2 nights had zero wifi , i was only getting a signal from neighbouring

other positives were: - effortless check in - clean and convenient kitchen - beautiful outside sitting areas

the kitchen was very well equipped, everything you need will be there

laundry service very reasonably priced

lots of choice at breakfast

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

plenty of parking and has a clean non heated swimming pool which is in a area that is very drab

also working there in the wifi room was perfect

would have been nice to have more vegan options at breakfast

wifi in the room is very bad

is an excellent mountain spa hotel with great staff who make it special

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like

food served for breakfast and the restaurant were fantastic

location very good, quite location, parking close by...

com platform - parking is on the same street in designated places, or just around the corner

only could we wifi access in the common area wich i find quite

also didn't know that parking would be difficult

parking was available free nearby

free, private parking

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

kettle, no water ( as advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact

wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the

the pool was out of order - i was very disappointed on this

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

lovely garden by a small pool

room equipment (no table although the room was large) wifi very patchy breakfast disappointing

in the garden there is small pool and a little friendly kitty to play with

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

only no sugar lemon in infinity pool would like in all bars for people with diabetes

poor wifi connection

couldn't book restaurant or get bar food

buffet dinner and breakfast were well presented, wide choice, and very tasty

room with 3 beds are friendly for family with kids

there are laundry rooms - cut down on your packing

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

the breakfast needs to be better for vegetarians

choice of pools so we had the option of a quiet pool

breakfast has a great variety the number of entertainment posibilities inside the resort is big

the sea view from the balcony was stunning excellent spa with a good range of massages superb outdoor pool area

the wifi connection was intermittent

it was an incredible breakfast, i liked the location

was perfect just mini bar was empty seems better if at least be water view was perfect and breakfast was so good

sometimes the music round the pool was too loud. spoilt the peaceful ambience.

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

early check in and laate checkout aare also a plus

the breakfast was also great with a wide variety of options

best views from room and the pool

the beach is just cross the street and an amazing pool garden at the hotel

comfortable clean room. great value. good location close to airport. free parking. all good.

clean room, parking and next door patisserie

hotel has parking spaces available

comfy beds, easy parking, centrally located on the island

easy parking right outside property. hot shower.

we submitted 4 requests for laundry and none were completed 3

need to go out to buy mineral water and the spa was not good

did not allow you to enjoy pool, please use flies repellent device to eradicate flies

on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids

all of them were very kind, helpful… especially kids club staff

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

the hotel is very basic with 'opening times' for the restaurant, the bar and the door, but it's lovely if you

nice spa pool

very nice outdoor pool

the spa area is a bit dated.

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

the pools were beautifully maintained and perfect for relaxing, the gym had everything we needed for a good

should be quicker there should always be waiters available i found myself having to go up to the bar to order

they ve no longer got the sports bar there which was a great relaxed venue in the past!

gym and spa are great and the food can't be faulted

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

the parking available, the quiet

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant

breakfast of cereals, nuts, fruit, yoghurt, eggs, meats and pastries was superb

city life and the nearby national park for hiking, and it was a big plus that the hotel offered parking

parking

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

place has parking space too

there is a parking inside the house

the parking was available

amazing breakfast, lots of choice & items prepared by the chef at request.

villa was perfect for two people - a lovely sitting room, bedroom, glorious bathroom and a good kitchen

we used the nearby golf range and golf course, both good facilities for us as beginner/intermediate golfers

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant

close to beautiful golf courses but the rest was like scrub land

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

views were brilliant and the breakfast was best we have had anywhere

room service was pretty terrible and didn t collect after food, also breakfast was pretty bad

the gym was also well equipped

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

heated pool, great for kids

the hotel is very clean, there are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

fault if i had to find one is room service should be all night

the breakfast was delicious with everything you could ever want

one day that there was a woman smoking near enough the pool for me to smell it whilst ending my breakfast and

the birds that kept singing outside by our private luxury pool

mini bar in the room is well stocked with a full separate wine fridge

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

how spacious it was & that there was more then one pool to chose from if one was very busy

mabey there should have been more of entertainment for kids.

though few pools claim to be heated, but in our opinion in should be heated few degrees more to make the pool

gym was from the 90 s and seriously a let down

can't fault any of them from maintenance to laundry to check in and customer relations

laundry lost 1 item

my kids didn't want to go away

we got a courtesy upgrade at check in to a gold deluxe room with a pool view and it was complete luxury

was coold ,shower in room was broken , not pet friendly ,if ask fro satying 1 night 40 eur and 100 eur for

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

spa massage was not very good.

the wifi coverage was not good across the hotel

spa complex, delicious food, great attitude

i have also used the express laundry service which was done in less than a day and result was good

staff especially martin from activities team who adapted the pool dance/gym for our son and played is choice of

great activities for the kids, lovely pools (many to choose from)

fitness activities near the pool were annoying, with terrible loud music

pool, activities for kids, evening performances and room were all great.

we also preferred the kitchenette and laundry facility provided in the room

we loved the different pools we could go to along with pool bars but our favourite as being all adults was the

other half would have liked the ice cream bar open earlier, but that is literally the only complaint this place

the spa was exceptional as were the treatments

we went to the spa and was amazing as well

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

the buffett breakfast was stupendously arranged and varies according to wants and needs

kids loved the pool and it was not over crowded during our stay

room, terrace, kitchen equipment - better than home

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

also when we booked we thought we had free access to the activate gym but when we arrived we realised we had

room service could be more efficient (time awaiting so my daughter informs me)

i wanted to book room service twice, but the process was just long and annoying

the smell from the laundry cloths dryer on my balcony in room 1115.

great location great rooms pool and lobby

wifi reception could have been better, otherwise perfecto

breakfasts, great choice pool and pool bar evening entertainment

we went on an all inclusive basis. the snack bar at the pool charged

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

could not borrow an iron to use in room had to use laundry service

laundry service was not gut (left stains)

and chill, at the day time relax by the pool / in the evening listen to the music in the cocktail bar (drinks

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

wonderful place gym swimming areas towels room - private garden / hot tub

the parking area was spacious and convenient

the pool and breakfast staff, maybe a bit of refresh on room/venue needed for the 5 starts and wifi was a bit

pool area was really beautiful; the staff super friendly; the food was delicious; very quite area -

what made our stay exceptional was gemma the kids club caregiver

the breakfast and location

more kids activities didn t like the no inflatable rule in the pools

& professional staff, lovely facilities especially the pool & gardens

room service 24/24 was fantastic.