the pool is rather large for real swimming

walking distance was the local town with a number of shops and cafes/bars

the parking was small, and the wifi wasn't the best

we had problems with wifi all the time. bad signal(

the parking was small, and the wifi wasn't the best

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

no wifi in the rooms, the room's balcony door was hard to pull open and didn't close properly, one

have older children (we went with our 6 month old so not useable for him haha) the restaurant and bar were both

the hotel were dominated with german grandpa and grandma and also lot's of kids

we spent a week with my family ( 3 kids), we enjoyed the stay so much

parking, rural setting

pool is heated and we got a great breakfast with freshly made omelet

to reach it not in an amazing condition, dinner too expensive for what you get and wifi not existant

rooms, very peaceful, has a lovely pool

was nice and spacious but very dark due to being in the middle with limited exterior windows in kitchen area

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

nice hotel, lovely staff and good food! enjoyed time at the swimming pool:)

the lift by the swimming pool is a life saver so you don't have to walk up the hill to the hotel

lobby bar wasn t to a resort s standard; friendly staff, however, the level of service wasn t as

for adults food selection was fine, fresh veg, chicken, pork every day

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

good variety of food, a lot of things to do with kids, very big rooms (around 50m2, for the same price in other

moreover the staff are amazing, especially the wonderful bar staff and simone on reception

location, ample parking

the charge for wifi is excessive it should be free in an hotel like this

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

indoor pool (separate business) not open during weekends

the price the breakfast is very good with a varied choice

kids animation was extraordinary nice

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

pool bar

loved the heated pool which we didn't expect and the aqua aerobic

the wifi could be better and no option to change the tv language

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

excellent wifi signal, ideal for streaming english programs as the television does not provide english

super awesome pool, friendly staff, comfortable beds, tasty food.

pools, jacuzzis, nice surroundings to the pool (well done gardeners) also there was a bar/bistro

good pool facilities and gym

nice and kind personel, very nice garden with a pool

pool is clean and large

i am not sure if the pool is suitable for kids, it was very cold

buffet breakfast, excellent choice

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and

the laundry service left our clothes dirtker then they were before with and unpleasant smell

i also seen a laundry service advertised although we didn't use it

self service laundry was a

lovely pool and clean pool area

time - very clean place - our towels and sheets were changed very often - plenty of options at breakfast and

you would have to send it to laundry to pay for it

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a

found the musical entertainment in the bar designed to appeal to a very elderly group

breakfast was excellent and we didn t bother eating out as the a la carte menu was varied, the

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

was really tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar

not very friendly toward kids guests

was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

flawless wifi, excellent gym

everything was perfect breakfast stuff ud83dudc4d

the staff were amazing from the hotel reception desk to the dining area and from the bar to the pool

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

the range of lovely fresh and cooked food for breakfast was amazing

bar area was not a relaxing space

rooms are very clean, spacious, breakfast was very good

it has small rooftop pool and a lot of space for sunbathing

there was no bar not even a pool bar

internet speed (hotel wifi connection )was awful, i mean really disappointing

the location from bus good choice at breakfast.

are many nice rooftop lounge areas and a pool

self service laundry is also paid

great views, clean rooms, regular laundry cleaning

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

pool bar does not have a regular timetable for opening.

wifi is usually good enough for email and radio

breakfast was very good with plenty of choice

pool area with mountains views is spectacular

great breakfast, nice terrace with sea view, swimming pools.

breakfast had many options

good buffet breakfast

the rooftop bar which was open till 11pm is lovely

very loud excitable large groups of kids not great early in morning, trying to use a buffet restaurant and when

need a car or money for taxi, not all drinks allowed for all inclusive and swimming pool open only up to 7pm,

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

clean, comfortable, nice pool

basic but all you need central to everything- kitchenette was great and loved the roof top pool

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business

wifi on the island

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat

unsure if any wifi as wasn't told about any and didn't think to ask as our phones already on spanish network

spacious and clean room, lovely balcony,nice pool area.

the location, the view from my room, the pool.

also one day the room service didn t leave any towels in the room, when we called and asked for them we were

close to beaches, the hotel was typically spanish the room was nice size clean and tidy, the wifi was hit and

location is excellent, breakfast room is lovely and staff are really helpful

the dining room, terrace and bar staff were all very proficient

laundry too expensive

hotels wi-fi in room works only in toilet, you can catch wifi also on balcony but from the city, both are bad

it was very loud inside the room, all kind of noises could be heard, starting from kitchen plates, ending at

loved how good the spa was

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

the wifi was poor.

the coffee at breakfast, but the rest of the meal was very good.

luckily i was staying at a place with good wifi in order to download the app without using all my data

helpful attitude of the staff when we checked in, for parking our car

the breakfast was excellent

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

great hotel .. every night diferent show and amazing stuff !! good breakfast and food !!

wifi was randomly connecting and disconnecting

wifi in the room

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the

concerning the breakfast room (after a renovation i presume)

pool was a bit small but adequate for the kids to jump in and out

i liked the person at the bar but i never got his name

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

pool area

service at the bar is extremely friendly and drinks are mixed to perfection, but could be faster

great spa facilities for relaxing and quieter swimming pool by the spa

wifi wasn t great and kids sofa bed could have been better

lobby bar area could be updated a little, has an old feel but still comfortable

small gym and fitness room

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before

best possible location, nice rooms, generous breakfast buffet

internet wifi

hotel, fantastic location, fabulous breakfast

great location, nice pool area. bar area nice.

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

you won t find play areas or small pools for kids in the hotel these can be found outside the hotel

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

wifi no parking neither of this was a problem and we were directed to a free car park nearby

roof bar closes at six. not really another bar for residents to use in the hotel.

also no laundry service

hotel has everything you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring

there is a hotel parking foe 15 euro per day the room with view to the sea is amazing the breakfast is very

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

in and out bar has great staff, reasonably priced drinks and live music every night

great and unique location! great service and staff. small but well equipped gym with great view.

the spa area was closed due to covid even if it was advertised as open before booking

give me some indications to buy few clothes), the garden and the swimming pool, the sea view for breakfast

the wifi worked very well

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

laundry price are ridiculous: 6 euro for a t-shit

the rooftop area was really nice and the food and cocktails at the bar were all very good and reasonably priced

no water, bad wifi, cold jacuzzi.

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views

door to the gym facilities got stuck and took forever to open

laundry service only. no iron in room or available from reception.

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

very expansive laundry

every single sock or napkin you want to send for laundry is like 2 euros/each

spa pool should only be for spa guests only or at least adults only not have noisy kids running and jumping in

we missed a playground or at least something to attract the kids to stay outside more

kitchen is well equipped with

the house is surrounded by pine trees, and there is plenty of space for kids to explore

my kids enjoyed

my kids enjoyed

there is laundry facility available at a charge which is great for longer travels like ours

nice pool and plenty of outdoor space for bbq, dining etc

walls and floors you hear everything even whispers so not do cool with small kids od you want some quiet time

outdoor swimming pool

small playground for kids, our son loved wandering around, the company of other kids and the cats :) the house

wifi not available in the room.

the parking is a 3-5minute walk (free of charge)

free parking in the parking house nearby

vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

breakfast & staff were amazing

could do with some more kitchen items - cutting board, dish rack.

secure site with electronic gate, car parking and beautiful barbecue and lounging

secure site with electronic gate, car parking and beautiful barbecue and lounging area

expect and the hosts are so helpful ud83dude00 even though there is little to no phone signal the wifi is strong

perfect for our family with small kids, very safe since all fenced

location, super kitchen, nice and friendly hosts

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

restaurant, nice spacious room, good wifi

some facilities for kids

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

big, convenient parking

our kids was very hangry but no other possibilities to eat at ghis area

separate parking area for free for hotel guests

private parking available

for one night ( 2 adults and 2 kids of 7 and 9 that we needed to have 2 rooms but one is enough if the kids

excellent hotel & excellent service in the reception and the bar they treated us very well

laundry service very reasonably priced

fantastic pool and restaurant!

there is no comfortable bar where you can sit and have a drink and meet other people

excellent restaurant , easy parking

beautiful garden, friendly staff fantastic breakfast lovely restaurant in lovely setting

the breakfast was lovely; a huge amount of variety to meet everyone s dietary needs.

only criticism would be the tiles around the pool need to be changed to the non slip variety as once wet they

gym was closed

the breakfast was fantastic, the dinner was great

just too many pigeons around the pool.

comfy beds, easy parking, centrally located on the island

easy parking right outside property. hot shower.

hotel has parking spaces available

plenty of parking spots for guests

clean room, parking and next door patisserie

the breakfast wasn t fresh, all cooked meals felt precooked

also had a nice small gym

perfect location for exploring teide. breakfast is superb

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

breakfast was good and varied.

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

and the breakfast menu was the most extensive i have ever

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

fantastic location and very good vfm. nice pool and spa and good half board menu

food served for breakfast and the restaurant were fantastic

wifi signal did not reach to our room (but did work in other rooms).

parking was available free nearby

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

parking place is located nearby

wifi?

wifi was sometimes unreliable.

there was reserved parking available right out front

ample parking space too

nothing really. swimming pool would be a nice touch.

staff, beautiful ocean view, perfectly clean room, comfy bed, convenient parking, good breakfast

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

parking on street.

make the awareness/availability of drinks from the bar on the terrace more obvious.

haven't tried the hotel restaurant but bar service is open all day between 7am-9pm and coffee is really nice

there was a small outdoor pool which was nice but would have been lovely if it was warmer (to sit and look at

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

the kitchen was a bit cramped but it's hardly worth a mention

the room was quiet and cool (both style and temperature-wise), cozy rooftop terrace, full kitchen, little garden

and you live in the traditional canary house, everything is very clean and nicely decorated the kitchen is very

the access to the kitchen was direct and there were lots of terraces we could use to have breakfast

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

free wifi and netflix (although i didn't use

the wifi was awful, almost always disabled

good wifi

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

clean room, good room service, great location.

wifi did not work properly - even after extracting a 'fix' for apple computers

12 euros for the spa which is nothing more than a small swimming pool is maybe a little too much

good bar area

they have a good spa area and a little baby gym where u can use some stuff

we did love this place but the strong scent of laundry detergent made my nose sting!

there are no supplies in the kitchen, like oil or salt, so no basics can be relied upon if you want to cook

was a coffee machine in the kitchen and there were only 2 coffee pods

nice bathroom & good shower, nice small kitchen, no hob, did have microwave & fridge, plenty of plates etc

being picky the kitchen is a bit minimal but there is a kettle, fridge & a microwave - and loads of lovely

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

no iron or ironing board in the hotel - they wanted you to use the laundry

the location the hotel design the services : laundry, booking taxi, massages

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

there's a great range of options for food and drinks within the hotel and the room service was actually of a

suggestion: if you have half board included and travel with kids, ask if there's availability to cook something

there are laundry rooms - cut down on your packing

breakfast, lunch, dinner were excellent

there was mini golf, which was great

i will definitely be returning as the hotel is amazing for kids and we had a lovely weekend

the two swimming pools are fantastic, and having one without inflatables etc is a great idea

no room service

it was an incredible breakfast, i liked the location

the wifi connection was intermittent

paid for the accommodation of 3 adults, but the room had just 2 regular beds + 1 folding sofa - the sofa was

this included drinks room service spa and so forth

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

and kids didn't want to leave

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

the food was amazing, and the snack bar always full with good stuff (we had the all-inclusive option)

very clean, with a good temperature for both adults and kids

we submitted 4 requests for laundry and none were completed 3

the gym was new and clean, very good

couldn't sign into wifi

good kids club and events and entertainment through the week

there is also nightly entertainment from a great variety of professional acts, from gymnastics, rock bands and

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

we really liked the area by the beach, including the bar and

amazing breakfast, lots of choices

could expand their juice bar with fresh juices not just upon special request but to the general public

nice restaurants around, gym and beautiful beach make your stay more interesting

the alkaline outside pool of the hotel is magnificent and great for leisurely swimming

and helpful, the restaurant was very good and offered personalized options, and the sauna and spa facilities

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

extra facilities pool, garden, sauna, excursions with norberto, especially teide!

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

the resort contained everything needed like laundry, table tennis and a gym

plenty of free street parking, coin laundry

pool was clean, big enough and heaten up by the sun in june

great sauna/spa area, they heated it up for me after closing time, gracias!

excellent pool. nice selection at breakfast. really friendly staff

pool was shut even though the temperature was 26!

cost in santa cruz, but i would suggest to have it there if you are willing to wake up early: no bar nor bakery

position by the football pitch private parking available great snack / cafe bar serving lovely food reasonably

breakfasts, small swimming pool

it had nice bar area to sit

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

two devices possible for wifi and once connected couldn t swap

pay parking, no swimming pool

breakfast was very nice, staff were ultra efficient,

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8

room very spacious and huge comfy bed

and helpful staff comfy pool area with a large pool (water is quite cold), good breakfast, fast wifi

bed was big and comfy, the staff very friendly, the room was awesome, the wifi good the access to the hotel

wifi was ok but only available in 1st floor lounge

wifi is a bit patchy but staff try and put you in a room where it s good if you need it and there

no wifi in the room, only in lounge on 1st floor

wifi was hit and miss,a spotty connection goggle called it !!

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly