vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

the parking is not a problem, as you can come with the car right to the hotel to leave the luggage and

located center of the city, walking distance to many good restaurants and parking -which provided for free

the hotel accommodated my dietary needs with gluten-free bread at breakfast

there is laundry facility available at a charge which is great for longer travels like ours

pool cold in decemeber (be aware) but pool not needed

loved wandering around, the company of other kids and the cats :) the house had a well equipped kitchen and 2

kitchen well equipped

there are a lot of parking

only reason for 9/10 points is the quite rudimentary kitchen, which falls somewhat short of the standard of the

only thing i can mention is the lack of wifi, but owners are working constantly on improvements and i am sure

kitchen is well equipped with

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

my kids enjoyed

no wifi as well (only in reception you have pretty weak internet)

park can get very full at times, but there is plenty of safe and free parking just outside the gates

clean, tidy, comfortable, quite, kind staff, great swimming pool, parking lot

breakfast price is too high for the content offered

- wifi is only in the lobby, mobile signal only outside

perfect location for exploring teide. breakfast is superb

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

wifi had frequent disruptions and the tv wasn't working.

the breakfast wasn t fresh, all cooked meals felt precooked

nice hotel, great dinners with free water and wine, nice swimming pool, friendly staff

it has a giant balcony and my kids has a lot of fun to play on

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

wifi is not password ptotected what is very dangerous these days, they should change it

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner),

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

the hotel facilities are excellent, first class gym, beautiful manicured gardens, mini golf, tennis& paddle

but we really appreciated him keeping up kids' disco just for our daughter

no wifi in rooms. food is just okay, not good and not bad.

breakfast was great and for what we paid, it was complete value for money

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

friendly staff, lovely hotel, breakfast great.

not a lot of choises for kids

the indoor pool is not suitable for children. always used by aqua

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

the swimming pool is heated

nice hotel, lovely staff and good food! enjoyed time at the swimming pool:)

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

good comfortable and clean room good wifi and laundry everyday.

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

food for breakfast and dinner had very good options

very good everything, good breakfast, big pool, good personnel

loved adults only

self service laundry was a

the laundry service left our clothes dirtker then they were before with and unpleasant smell

i also seen a laundry service advertised although we didn't use it

there is no 24 7 room service or a bar to eat something in late night

wifi was mainly ok but connection was not always possible.

customer service at reception, breakfast was great value for money, very good location and vibe

staff was really accommodating, the room was clean, and the food was really tasty and good the breakfast was

wifi was working only partially

the balcony had zero privacy and wifi was awful.

not very friendly toward kids guests

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

there is also a tennis court and golf on the territory - you will definitely not get bored

the pool area was great, the restaurant for lunch was very tasty

gym is available in the premises for 6 per person per day, equipment was good for money

breakfast was excellent

it has small rooftop pool and a lot of space for sunbathing

no bar open on premises but value for money breakfast was lovely

ie pool and gym

wifi was only connected near the room door, there was no connection in the rest of the number

perfect location so spotless clean and breakfast was amszing

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

nice heated swimming pool good breakfest no problem with parking highly

the rooms was nice and spacious and the breakfast was really good great variety of food

buffet breakfast, excellent choice

a bit too far from city centre and sea front. also kids area no available.

hotel with a pool on the roof, really cool

little playground for little ones is very handy if you are with kids

there is music from a bar (a live person singing), this stops at 12

the room was basic and clean and came with a small pantry kitchen and fridge - perfect

basic but all you need central to everything- kitchenette was great and loved the roof top pool

you would have to send it to laundry to pay for it

- fast wifi

there were some temporary drop off and ev charge places that we weren't allowed to use

breakfast was excellent, the views from our room were lovely, the room very comfortable, the pool

we would welcome a room service (simple

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

we travelled with our grandchildren and spent most of our stay around the kids pool which was perfect for us

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

the hotel is doing activities for kids every night and shows for adults every night as well

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at

immaculate comfortable pool areas

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very relaxed atmosphere

delicious breakfast and dinner

pool area with mountains views is spectacular

the roof top terrace and pool was a great place to relax

rooms very comfortable, very nice breakfast

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch

also one day the room service didn t leave any towels in the room, when we called and asked for them we were

the staff is amazing, especially the breakfast staff

pool area and gardens

perfect hotel with good breakfast and dinner. variety food.

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff

good location in the park with nice view and well carried pool and garden

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

great views, clean rooms, regular laundry cleaning

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

self service laundry is also paid

pool bar does not have a regular timetable for opening.

beautiful view, swimming pool next to the room, nice staff

laundry too expensive

the rooftop pool and gym closed way too early

the roof top bar is an excellent place to hang out and carlos the bar manager was so friendly and welcoming,

the gym could ve been a bit bigger.

the location on the playa and the rooftop pool

the gym was small but well equipt

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

choice of preferred seating (loungers or wicker cushioned chairs) we really liked the well equipt gym, although

need more bar staff

breakfast buffet has a wide selection

spacious and clean room, lovely balcony,nice pool area.

noise from bar below was unexpected but stopped at 11pm so bearable

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

roof bar and roof restaurant with fabulous views

breakfast was amazing,right on the seafront by the lido

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

the kitchen was very well equipped, everything you need will be there

stayed 5 nights , my room on the first 2 nights had zero wifi , i was only getting a signal from neighbouring

the beds were comfortable and wifi good

if anything a kettle in the kitchen could be useful to make quick teas and coffees

of you have kids and would like a bit of entertainment this place isn't for you

the rooftop bar which was open till 11pm is lovely

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

size of the beds and choice at breakfast

pool quite deep in most part of it

there are snacks around the pool too in the day

the bar was excellent and the choice of wine really out of the

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked

i liked the person at the bar but i never got his name

lovely breakfast with huge choice of hot and cold food

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

is not a place for kids to play, just for small one, like 2 years old

the wifi wasn't effective

also the entertainment guy did a great job, my kids loved the kids disco in the evening

not sure if the aircon worked but it's quite mild in november. wifi is a bit hit and miss.

also no laundry service

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

excellent breakfast buffet and varied dinner buffet

cleaning lady at 11th floor had the best attitude in the whole place, also young pool-guard

the spa area was closed due to covid even if it was advertised as open before booking

deck area, not on top of each other , breakfast and evening meal lovely, local beer in the hotel bar a bit

wifi was terrible

great and unique location! great service and staff. small but well equipped gym with great view.

swimming pool with jacuzzi area

wifi and satellite tv reception was patchy

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

we ate at the 2 of the three hotels located within the hotel plus we ate also from the room service and the

and a spa that matches the best western facilities (including well equipped gym) with the tranquillity of the

husband and i both had to do some work during our one-week stay, and the wifi connection was terrible at the

laundry price are ridiculous: 6 euro for a t-shit

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

coffee at breakfast wasn t the best and before 10:00 am (when the rooftop bar opens) there aren t any

we enjoyed the gym and spa, cleanliness, room design, freshness of food, happy staff

adults fully renovated hotel, the spa is the highest 15 pp put it is out of the ordinary

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

laundry service only. no iron in room or available from reception.

very expansive laundry

every single sock or napkin you want to send for laundry is like 2 euros/each

kids pool which means the kids use the spa pool, this was off putting and not very relaxing for

, that you need to make a reservation for the pool, what the wifi code is, how to then get access to the pool,

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs

hotel near the vulcano, comes with parking , very good size room

location in the caldera with lovely facilities, the pool and sauna were very welcome

the breakfast starts later than in other properties and the bar closes quite early.

breakfast was varied and very tasty

very nice staff. the location is great and the breakfast has all you need.

excellent breakfast

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

nothing to dislike. lack of designated parking was the only issue.

there are laundry rooms - cut down on your packing

really enjoyed the activities like aqua gym and archery and the evening entertainment, the animation team are

a lot of activities for kids

kids are entertained and happy

of any alcoholic drinks except beer next to the smaller swimming pool ,i had to walk to the main bar every time

bar with delicious cocktails

very quiet relaxing resort, switch off time, was unbelievably relaxing, first time at an adults only hotel,

i would say that the breakfast could be more diverse.

and spectacular scenery, adults only, comfort, convenience (taxi rank & hyperdino on the doorstep, entertainment

we used the gym daily and had an amazing couples massage (my husband said the best he s ever had

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

excellent breakfast, and the staff is friendly

i was lucky enough to receive a room upgrade with views over both the pool and the ocean, which was absolutely

night time entertainment for kids top class

breakfast varied and delicious

we submitted 4 requests for laundry and none were completed 3

no spa treatments booked , again too much hassle with the app qr codes for everything, not even a room service

call outs to jesus at the lobby bar for exceptional customer service, jaqueline for amazing customer service

had to wait 20 minutes the first morning, and 15 minutes the second morning to be seated for breakfast

every day and staff superb the overall experience amazing and it is a little haven for weather bar and restaurants

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

s not the hotels fault but the amount of flies in the pool areas is incredible annoying

exceptional breakfast buffet and nicely equipped gym

room service is excellent

amazing breakfast, lots of choices

no source of drinking water or water for the coffee maker, other than a trek to the bar area

food and start/finish hikes became rather repetitive but the hotel was quiet and had plenty of parking

the breakfast was lovely - plenty of choice and dishes freshly cooked to order

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

there was lovely sitting room but a bar would have been a good addition to the facilities.

wifi?

free street parking nearby

parking was available free nearby

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for

only could we wifi access in the common area wich i find quite

great location with free parking

ample parking space too

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the

free, private parking

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

make the awareness/availability of drinks from the bar on the terrace more obvious.

wifi was only available in reception, would be nice to have in the rooms

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

here was easy - near teide national park - from here you can go directly to paisaje lunar - parking was easy -

the spa is in another building so you need to cross a small road to reach it

a fine complete breakfast and nice staff

room with views, lovely small pool, restaurant set menu was really good

the spa area is a bit dated.

bed was very hard and small, wifi didn't work well, tv was very far from the bed.

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

problems with wifi at first, no shop in hotel

is modern, very good for families, 4 big pools and 1 for children

no pool for lilos for kids

we are a family with 2 kids

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

was coold ,shower in room was broken , not pet friendly ,if ask fro satying 1 night 40 eur and 100 eur for

kids club was stunning, my kid (5 years old) didn’t want to leave it

choice of food for breakfast

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

we loved everything, especially the kids club and their amazing staff.

room service was suggested

room service took about 45 minutes

gym is small but has everything you need and isn't busy so usually have it to yourself

heated pool, great for kids

if you didn t secure one by 7:55am, there was no shade round the pool all day, so i ended up having to buy

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

i have also used the express laundry service which was done in less than a day and result was good

pool, activities for kids, evening performances and room were all great.

staff especially martin from activities team who adapted the pool dance/gym for our son and played is choice of

everything from the pool to the food, an amazing place.

here again but for less money as the food wasn't that great either and not much variety on the room service menu

spa was really amazing and clean

breakfast was very fresh and delicious

room had lovely outside area with plunge pool, kitchen, bath and shower

spacious villa the monday evening dinner at the pool with live music was great location on the golf - 2 minutes

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

we had a panoramic suite with a private pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

breakfast was great - massive amount of options

the gym was also well equipped

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned

secure site with electronic gate, car parking and beautiful barbecue and lounging

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

the kitchen has all the amenities and it was wonderful that the room was pre-heated upon arrival, as it

perfect for our family with small kids, very safe since all fenced

place, everything is beautiful and luxurious, from the parking to the private villas and public pools

breakfast, one of the managers was often there at the restaurant and would hold conversation with

having your own terrace and pool was the best part and totally worth the cost

villa with spacious rooms and beautiful terrace with private pool

there is really nothing to complain about here, except a squat machine was missing in the gym, that would

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

there is a lot of gravel in the parking and the car skidded hardly while leaving the ramp

breakfast very simple

there was no spa and there was no info about it on the website

great breakfast

we also preferred the kitchenette and laundry facility provided in the room

were told room service is 24 hrs and the day of check in we din get any room service at 12 in the morning

we didn't go to breakfast but only ate on the restaurants in the evening and sat by the infinity pool in the

adults pool, food, friendly staff

guillermo on reception was incredibly helpful even arranging golf buggy transport to the trattoria restaurant

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

the bar (and pool) at the top of the hotel is amazing; just wonderful to sit there with a gin and tonic

staff at reception were negative, could not book restaurants in the hotel- its wifi system for bookings was

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

laundry service was not gut (left stains)

could not borrow an iron to use in room had to use laundry service

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

would have liked to have a proper restaurant where you are waited on, not just a buffet service breakfast lunch

bar food in the restaurant very affordable

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we were 4 adults + 2 kids and stayed in a 3 bedroom suite with our own swimming pool

all 3 options for breakfast were great (in room, buffet and al a carte) room service during the day and evening

breakfast was amazing more than enough for breakfast and lunch

the food was not as we remembered and wifi was very slow.

the complementary chocolates and spa access were a nice touch

with a warming pool in the middle which is perfect for kids swimming all day

pool area, the room, the staff

the saltwater pool, lunch bar and breakfast was very good

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

30 but the bar remained open

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

the hotel had plenty of parking, and was close to public transport, and a 10 minute stroll to many bars and

staff, breakfast, room - everything was just perfect

good but we didn’t eat excellent well equipped modern gym staff very helpful couldn’t get a late check out

spending almost a week at the hotel we asked for a late check out and we were told we had to pay €50

few english speaking staff. school dinner food. uncomfortable bed. no kids club

hotel is more older group orientated, i think we were the youngest there beside the families with kids

you have to pay for water at dinner and throughout the day , it is provided at breakfast only

the room was a very good size and the choice of breakfast and dinner were excellent

at check in was resolved with a bottle of cava and a late check out which was very much appreciated but the

attentive, with great added extras such as a pillow placed behind your back for extra comfort, golf buggies to

lots of pretty corners and areas to relax, tropical plants, a few swimming pools - we particularly liked the

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

with the spa area

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

there is a parking inside the house

place has parking space too

parking

the parking was available

the smell from the laundry cloths dryer on my balcony in room 1115.

signage would help ( crazy golf) has to ask numerous staff for location

for kids very clean well kept hotel good quality buffet entertainment team were very enthusiastic

when we stayed here last year some of the gym equipment didn't work as was the case again this year

biggest disappointment was the wifi

it was perfect in every way - adults only hotel that we ll definitely be going back to

the gym ball needs pumping up

we also enjoyed the spa a lot

very relaxing adults only stay, we're definitely going back next year

poolside cocktail bar a must visit

kids did not like the salt water pool but they still got in everyday!

kids club only actually runs from 10

the gym is equipped with new machines and is really high-class gym

bad wifi

the entertainment staff kept the kids and adults occupied all day and most the the evening

the price of the laundry was every expense after the price we paid for a upgraded room

gym could have been a lot better. my husband joined a gym up the road which was fantastic

no pool tables

staff and kids club

wifi on my room wasn t the best sometimes but the hotel is extremely big so it s expected

was there to attend a wedding so there was mostly adults and the bar in hotel closed at midnight and the hotel

very family oriented lots off things for kids to do staff were very friendly

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

facilities and very good buffet breakfast

the poolside bar is fantastic, and whilst we chose not to go fully inclusive as we like to explore local

good location. good staff. clean. good buffet breakfast and evening meal.

kids club was excellent

beautiful setting and grounds super comfy beds power shower in our room - excellent housekeeping room service

mr vargas was always finding a good spot outside for breakfast

everything was amazing the breakfast, the room, the view and the staff

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

the pool was clean and all services were done very discreetly

refurbished and looks good the pool area and staff are great

breakfast was lovely

laundry service

i had the half-board option, and the breakfast and dinner services provided were excellent

hotel great facilities lovely food didn t feel the need to eat elsewhere lovely roof top bar with amazing

congratulations to the team for creating such a fun and engaging experience for kids

both the restaurant and the bar staff were first-rate

the staff the pool and the quietness

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding

we had a late flight and can't book a late check out as room was booked for other guests but staff has

a/c worked very well good was great staff very helpful spacious room adults only pools lovely rooftop pool sea

the spa was absolutely