comfy beds, easy parking, centrally located on the island

no parking place, although it was written there are places on the street

plenty of parking spots for guests

hotel has parking spaces available

clean room, parking and next door patisserie

perfect for our family with small kids, very safe since all fenced

the cabin was large and cozy, with a nice kitchen and good wifi

the bed is very comfortable and the kitchen is very well equipped

perfect for our family with small kids, very safe since all fenced

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

the wifi was awful, almost always disabled

good wifi

free wifi and netflix (although i didn't use

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

wifi worked perfectly

hotel and staff are amazingly friendly fantastic welcome at reception and the bar also

excellent value for money which included breakfast i wide variety of breakfast and various place to sit outside

meals in the restaurant and room service were not very hot and rather uninteresting

wifi did not work properly - even after extracting a 'fix' for apple computers

we did love this place but the strong scent of laundry detergent made my nose sting!

not even the wifi password was available

there are no supplies in the kitchen, like oil or salt, so no basics can be relied upon if you want to cook

would have been nice to have a cooker or at least a toaster and a few items for the kitchen

for example, making sure that corners and cornices are wiped clean as well as underneath the kitchen drainer

no iron or ironing board in the hotel - they wanted you to use the laundry

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

the location the hotel design the services : laundry, booking taxi, massages

hector and one other woman who checked us out on the morning of 14/07) also the staff at the bar and at lunch

stunning building. beautiful finish. fabulous staff! rooftop bar needed by the pool.

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

queues at show bar in evening can be long

pool basic but kids enjoyed

very helpful paid 10 for parking which was right outside facilities were very good pool area had lots of

gym

no lunch time food available at pool bar for guests not staying on an all inclusive basis ..

wifi was good

we didn't use the gym, but it had good equipment and was large

great facilities, small gym, easy parking, great breakfast.

pool was shut even though the temperature was 26!

everything.(without location) room service !!specially staff!!

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

wifi very difficult to use with a sign that would not accept my email address

no selection of cider at the bar /restaurant

we also like the lift that went up to the top floor to the solarium and gym

and helpful staff comfy pool area with a large pool (water is quite cold), good breakfast, fast wifi

the pool is also beautiful

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming

bar closed at 10:30, it would have been better if it stayed open later as we played board games

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

wifi was ok but only available in 1st floor lounge

wifi was hit and miss,a spotty connection goggle called it !!

would be better with wifi in the rooms.

room - 405 was clean and comfortable with a little balcony and ok wifi

wifi is a bit patchy but staff try and put you in a room where it s good if you need it and there

we have no faults ( be careful of the laundry charge as the small print charges you 50% penalty for giving it

there were lots of kids around the pool

great pool and gym

small rooms, no kids activities/pool - definitely more suited for adults only.

good wifi, perfect for work

to do my laundry at the laundromat around the corner, as the prices at the hotel were ridiculous

tried to get my laundry done as soon as i moved into the hotel was told by three different reception staff i

there's a selfservice laundry and supermarket right around the corner

the roof top swimming pool and gym was amazing. the park outside the hotel was stunning.

unfortunately the pool and jacuzzi was closed.

furniture looks quite old and modest; no toiletries in the bathroom; no gym available; a very small swimming

bar staff were so slow we waited on two occassion for over 20 minutes for our drinks

was no gym/fitness room, however i looked for it

pool was closed for the winter and that fact wasn t clear on their information

breakfast was great,both for quality and variety and the bar snacks were really enjoyable

price for laundry services was very high compared to alternatives outside, but because of carnival i had to

the pool bar was very expensive. the bar in restaurant was rarely open

rooftop bar service was unfortunately not good

pool closes too early in the afternoon

pool times in the roof opend 11 closed 6

no laundry services.

coffee, both from the machine and from the bar :( machine coffee was weak and watery, the one from the bar was

good wifi

very friendly employees! very central! very fast internet via wifi. nice balcony.

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

room was very good size. staff was friendly. we got an early checkin. wifi was very good.

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable

for shower gel and shampoo rather than refillables, nowhere to refill drinking water bottles, room service and

wifi was good

hotel's vermutteria bar was also nice and trendy

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is

we did not plan on cooking or anything, but ended up using the kitchen to make some snacks

the staff is very friendly and room offers besides a small kitchen also a tv with netflix

was really nice, very well isolated (no noises to disturb you) with a comfortable bed; you have a kitchen nicely

kitchen utensils were quite minimal, but we understand this as it has no stove, just a fridge, a

no lamp on the bedside, no aircon, no self-laundry

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

late check out was a bonus

wifi connection very poor and despite the rooms are big, there was no desk to work

great breakfast. good location. wifi worked well in room. staff friendly.

family room was a hostelroom, but kids loved the bunk beds. great location.

wifi worked sometimes

the roof bar was lovely and although we didn t use the pool it also looked great

gym was very small and with no ac

rooftop music/dj was so loud my kids had a hard time sleeping

nice decor, good value for money, good quality breakfast, lovely rooftop bar and pool, nice gym

the free wifi could be better.

not a spa hotel and no swimming pool but great for shopping and siteseeing

5 star service roif top bar added bonus

is missing a gym and pool, which would be expected from an nh in the downtown

room service breakfast was served without cutlery

the hotel bar can be noisy..

good food, clean rooms, wifi is working pretty good in the rooms, good localisation

the room was clean, beds were comfortable with the strong wifi signal

wifi was good at times and dysfunctional at other times limited room facilities, very limited

noise. room was above a bar that played very loud bass music until 3am on one night

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and gardens

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have

many germans as very german oriented, hotel and spa is working with mayer health centre

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

the resort contained everything needed like laundry, table tennis and a gym

plenty of free street parking, coin laundry

everything: the gardens, the quiet, the staff, the pool, the retro feel...

nice and beautifull hotel, big rooms, balcony with pool view, delicious breakfast and most of all very kind and

excellent pool. nice selection at breakfast. really friendly staff

big, convenient parking

laundry service very reasonably priced

no wifi in the rooms but not a problem for us as we had 5g on our mobile phones.

attentive staff and excellent food , both for breakfast and evening meal

there is no comfortable bar where you can sit and have a drink and meet other people

hotel lacks a bar and lounge area where one can relax after dinner

some facilities for kids

some facilities for kids

there is a parking in front of the house, and areas in the garden to sit and chill

car parking was adequate for the number of rooms although this didn't concern me personally

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

every single sock or napkin you want to send for laundry is like 2 euros/each

very expansive laundry

laundry service only. no iron in room or available from reception.

the tv was a waste of time, everything foreign, mini bar could be improved.

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

breakfast was varied and very tasty

their wifi was unsatisfactory. no connection in our room and not good in the central area.

pleasant, wonderful building with a great breakfast

parking close was difficult

laundry price are ridiculous: 6 euro for a t-shit

noise early in the morning before 7am, furniture dragging, have to pay for indoor pool use

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

the music at the top bar and restaurant was dreadful that was the only fault

adults fully renovated hotel, the spa is the highest 15 pp put it is out of the ordinary

i used the gym and spa and loved the services

wifi wasn t great and kids sofa bed could have been better

fashioned gym needs modernising oriental curry disappointing and vaste helping with no

it would be great if there was a bar at the spa area.

any animation for the kids

also no laundry service

gym had poor equipped - many type of machines but some of them didn't work well

breakfast was just

shows for kids there was no variety in the evening at the bar toilets were not completely

the pool is also very good for the days with rough seas

breakfast was amazing, to many options to choose

gym was a bit tiny, not that anything can be done about it but i would say that this is the only

the restaurant is lots choice during breakfast and dinner

the wifi worked very well

location, friendly staff, clean room and fantastic food selection for breakfast and dinner

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

there was a buffet breakfast and the receptionists and restaurant staff were amazing

size room, tv, wifi, great breakfast, dinner, newspapers

the breakfast and supper are served in buffet style

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

the location, cleanliness and the breakfast

bar snacks available at a good price

pool was rather small.

very clean, good food and a good swimming pool

swimming pool was available but cold (travelled in january) not possible to swim

breakfast was good

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

a lovely place with great staff, great breakfast

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

also bar snacks were not available (need sandwiches or chips) as no shop near by

spacious and clean room, lovely balcony,nice pool area.

pool, comfy beds, location, views, staff particularly alicia ( in restaurant and pool bar

the rooftop pool was heated, offering incredible views

you won t find play areas or small pools for kids in the hotel these can be found outside the hotel

the wonderful staff, the breakfast, cleanliness of the room

breakfast was huge

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

breakfast was nice your typical buffet but there was plenty of choice and plenty of places to sit

pool needs a little bit of talc as it is looking a little neglected and they need to be firmer with

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

laundry too expensive

the pool on the roof top was a great bonus

unfortunately we didn't have time to try the spa service, the pool or the gym

everything was simply great, the spa was a great treat on the stormy days.

pool facilities exemplary

great views, clean rooms, regular laundry cleaning

self service laundry is also paid

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

gorgeous little bar on the first floor and another great bar at the pool (cash only just to make sure you re

beautiful view, swimming pool next to the room, nice staff

breakfast was great

manu the barman was exceptional

perfect hotel with good breakfast and dinner. variety food.

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

good location in the park with nice view and well carried pool and garden

location is excellent, breakfast room is lovely and staff are really helpful

rooms very comfortable, very nice breakfast

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

300 year old hotel full of character charming staff great restaurant in evenings and terraced bar onto street,

rooftop pool

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

breakfast had many options

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

the views are fantastic and the pools, pool area and grounds are spectacular

immaculate comfortable pool areas

you would have to send it to laundry to pay for it

the pool and gardens were immaculate and offered great views over the mountain and town

wifi was poor and aircon could not cope with the heat

there is also a swimming pool overlooking the atlantic ocean

the three owners run this hotel perfectly beautiful grounds and great pool excellent breakfast in very spacious

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

it was a pity that heated swimming pool was only the tiny one for little kids

the charge for wifi is excessive it should be free in an hotel like this

the hotel is doing activities for kids every night and shows for adults every night as well

disappointed that the medium pool is not heated, as stated in the description, only the kids pool, which is half

wifi was not working for all 3 days i was there

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat

no bar in the pool area. however it is a rooftop pool so probably safer that way.

there is music from a bar (a live person singing), this stops at 12

a bit inconvenient wifi is very slow

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

a bit too far from city centre and sea front. also kids area no available.

in a nice area pool bar and pool area nice

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

nice pool supervised with lifeguard and a kids club even in low season

overall, for those who come to the island to explore it, rather than to stay at the fancy pool hotel and nearby

breakfast could be much better, the warm food was cold, there is a good variety for the price, but

wifi network disconnects every now and then on any device

very comfortable gym, pool - variety of roof terraces.. breakfast

location close to bus station. breakfast super value for money

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

pools are very nice with palm trees and exotic plants around

of activities - basketball, pool, mini golf etc

wifi was a little intermittent.

the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym

gym for a hotel, more like a fitness centre

little bit more hot food at breakfast

very friendly staff and a nice swimming pool

breakfast

only real problem was the lack of decent wifi

the laundry service left our clothes dirtker then they were before with and unpleasant smell

i also seen a laundry service advertised although we didn't use it

self service laundry was a

when the construction workers away, the kids playing all day, horns, screaming, everything you can imagine

if i could change something it would be the pool temps and some games and entertainment for the kids

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

the limited area in which you could use wifi

value for money. breakfast.

loved the heated pool which we didn't expect and the aqua aerobic

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

the breakfast was very diversed, with a lot of options

the hotel is for adults only but the choice of cereals is the cheapest and for young children

small pool and sad pool bar

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

am not satisfied with the opening hours of the gym&spa

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

staff really nice always had time for you, the animation team was brilliant with all the kids

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

most of the staff are very nice people, kids animation guy - superman

the breakfast was quite good

it might be possible to add some fish and seefood in the buffet, but my kids love it and i found a good variety

no wifi in the rooms, the room's balcony door was hard to pull open and didn't close properly, one

the room was large, with a comfortable kitchen annex and a big balcony

the bar was nice to have a drink during the day as you could sit inside or outside

it was also a quiet hotel with friendly staff + free wifi

wifi is poor in the room. works mainly on the balcony or pool.

kitchenette in room didn t have much equipment.

wifi or reception did not extend to my room (though this is only a small negative for me)

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

good breakfast, the pool and public transport nearby really added up to an exceptional experience

plenty of parking

no wifi as well (only in reception you have pretty weak internet)

dishes were dirty (especially the pans) and had to be washed before use, wifi was fairly weak

a few days been several but this one is the best clean, spacious very well equipped and great wifi for being in

you come in february, like we did, prepare to care and feed the fireplace

only thing i can mention is the lack of wifi, but owners are working constantly on improvements and i am sure

fireplace inside is really nice) flowers around the house

the breakfast starts later than in other properties and the bar closes quite early.

the water pressure in the shower was great, and it was magical to see the stars directly from the parking lot

wifi is good

private parking on the spot

pool and gym has to be booked in advance because of covid restrictions

orange juice at breakfast could be better.

the spa was limited due to covid

wifi very poor reception in room

didn t like the noise at night we tend to turn in early and found that the noise from the bar carried up to

gym was on the roof which could only be accessed by lift (not very safe as one wasn t working

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

wifi exceptional (>75mb/s)

a lot of people from all around the world, very comfortable common area, strong wifi

wifi was patchy needs updating

wifi sometimes disconected

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

staff are amazing , the building is so well maintained and a really calm atmosphere great wifi if you need to

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

use of wifi everywhere in the hotel

bar always closes at 9

parking and breakfast buffet

wifi in the room is terrible

free parking is provided and good-quality wifi is in the room

few minutes drive away from the south airport, in between small fish villages and offers free parking (therefore

it would be nice to find some more vegan food at the breakfast buffet next time