cellphone signal on the place, wifi good just quite slow, but usable

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

great kitchen and bed

could do with some more kitchen items - cutting board, dish rack.

the cabin was large and cozy, with a nice kitchen and good wifi

comfy beds, easy parking, centrally located on the island

comfortable clean room. great value. good location close to airport. free parking. all good.

easy parking right outside property. hot shower.

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

plenty of parking spots for guests

very expansive laundry

every single sock or napkin you want to send for laundry is like 2 euros/each

laundry service only. no iron in room or available from reception.

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

early check in

laundry price are ridiculous: 6 euro for a t-shit

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

a bit expensive considering the schedule for the pool and the jacuzzi is a little short, if you go on a day trip

- i used the gym daily and while it doesn t have a massive array of equipment it has enough to get the job

the best part of the hotel is the rooftop terrace with jacuzzis and a bar - you can see teide on a nice sunny

the pools were lovely and it was great for kids

give me some indications to buy few clothes), the garden and the swimming pool, the sea view for breakfast

wifi not functioning in our room

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

wifi access was hard and the reception employees were not eager to help with it.

i was really disappointed about that especially while travelling with kids

kids club was not operating at the time we stayed (october 22). we were told it is not the

pet friendly

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

beautiful garden, many facilities (pools, saunas, gym, restaurants, tenis, golf etc) and very

also no laundry service

based spread options as well as variety of oilseeds and nuts - sauna usage extra charged - hotel gym is really

we were treated very differently, we waited 4 days for ice when we called room service, then charged per day

opening hours of gym (10:30 - 20:30) - for me too late, a little boring food

wifi was not always working

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

the swimming pool was amazing

15 mins away from beach or the area with main bars and restaurants

wifi wasn't great at times

also rooms were not soundproof, could hear furniture moving in other rooms and kids running and shouting up

the view was amazing, the breakfast was very nice and it had many options.

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

com that this hotel is pet friendly

the rooftop pool was heated, offering incredible views

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with

pool was a bit small but adequate for the kids to jump in and out

lovely breakfast with huge choice of hot and cold food

small but very convenient gym

swimming pool was available but cold (travelled in january) not possible to swim

i can't name them all but marcos, barbara and tulia were among your staff

breakfast was exellant..very nice canarian food,

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every

the pool was chilled and had plenty of sun beds

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

spacious and clean room, lovely balcony,nice pool area.

laundry too expensive

pool facilities exemplary

hours of the gym and the spa : only from 8am to 6pm and only for very reduced amount of people

- no wifi at the

pool water very cold. pool closed at 6. needed to stay open until at least 8 pm

also breakfast needs some extras like milk, ham, more fruits

the rooftop bar which was open till 11pm is lovely

food choice, food quality, pool dirty, sauna closed, jacuzzi doesnt work, rooms dated

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

of you have kids and would like a bit of entertainment this place isn't for you

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was

location is excellent, breakfast room is lovely and staff are really helpful

the roof top terrace and pool was a great place to relax

close to beaches, the hotel was typically spanish the room was nice size clean and tidy, the wifi was hit and

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

self service laundry is also paid

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

great views, clean rooms, regular laundry cleaning

nice pool with bar and lots of sun loungers available

wifi was beyond useless

very nice staff. the location is great and the breakfast has all you need.

the breakfast was excellent

parking is possible (but not guaranteed) directly in front of the property

please note that parking is a 10 minutes walk away

breakfast at the hotel was generous and varied

excellent food, and a huge choice at breakfast and dinner

wifi was terrible unfortunately

spacious gym with basic cardio equipment

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff

breakfast was very good with plenty of choice

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook

good buffet breakfast

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

delicious breakfast and dinner

kitchen allowed me to cook healthy nutritious evening meals/home from home

there is a swimming pool in hotel as well

rooftop pool was beautiful, with plenty of sunbeds

great kitchen, fast wifi, amazing views from the roof. very clean, large bathroom, good price.

wifi was awful

you would have to send it to laundry to pay for it

found the musical entertainment in the bar designed to appeal to a very elderly group

hotel was great - good breakfast, clean rooms and surroundings, kindly staff

breakfast was excellent, the views from our room were lovely, the room very comfortable, the pool

i did have the occasional wifi outage but nothing worth grumbling about

great hotel near the town. clean room. good pool area.

gym was ok

gym could do with some better weights (and if they had this i'd stay here every

comfortable, very nice breakfast, the terraces gym and pool

wifi network disconnects every now and then on any device

-very good breakfast and dinner, well done to the kitchen chefs

nice and kind personel, very nice garden with a pool

in a nice area pool bar and pool area nice

the rooms was nice and spacious and the breakfast was really good great variety of food

nice pool supervised with lifeguard and a kids club even in low season

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

of activities - basketball, pool, mini golf etc

tennis, mini golf and gym room are given, and are in full use all day practically

no kettle in the room and poor wifi reception, works mostly close to the corridor.

excellent staff, great breakfast well organized

not very friendly toward kids guests

flawless wifi, excellent gym

breakfast

the location,and the gym

a huge cockroach in the bathroom at breakfast there was no lactose free milk

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

enough space for parking

parking was easy

the hotel is doing activities for kids every night and shows for adults every night as well

the pool area was beautiful with great views

i also seen a laundry service advertised although we didn't use it

self service laundry was a

the laundry service left our clothes dirtker then they were before with and unpleasant smell

my stay at the hotel, was a bit afraid about the breakfast because of the reviews, but everything was great,

very attractive pool area

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

heated pool comfort good service

wifi weak. at least one more english speaking tv channel

breakfast - good choice buffet style

entertainments (bar, pool table, club, shops, gym

swimipool aerial was small for two building guest and people was waiting near pool side to resave au

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

for us it was better to stay just for breakfast and rent a car to see the

wifi was not available in our room we had to go to the common area to use the

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

the reception staff are very helpful the kids club staff seemed very sweet and not rude or aggressive

was perfect everything usually when you go on holidays it’s full of kids but it wasn’t and the few kids that

the pool was great and the room was absolutely perfect for a summer holiday

we did love this place but the strong scent of laundry detergent made my nose sting!

was a coffee machine in the kitchen and there were only 2 coffee pods

would have been nice to have a cooker or at least a toaster and a few items for the kitchen

missed a kitchen where i could cook, but there is a microwave and it is possible to eat in the immediate

not even the wifi password was available

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

juice from a machine !!! wifi in the room very poor reception !

the room and the pool area had a good view of the ocean

it was two adults and two kids

wifi did not work properly - even after extracting a 'fix' for apple computers

breakfast was gorgeous, full continental buffet selection style

the spa facilities is not transparent that are to be paid, and the swimming pool is extremely small

wifi worked perfectly

we had our little dog with us and we were nervous as some hotels state there pet friendly but often are not

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

the location the hotel design the services : laundry, booking taxi, massages

no iron or ironing board in the hotel - they wanted you to use the laundry

room service was probably the poorest i have ever had

no bar near rooftop pool. had to go down to main bar for a drink

free wifi and netflix (although i didn't use

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

the wifi was awful, almost always disabled

good wifi

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

wifi was very bad and you can only connect 2 devices and there was no signal only near the door of

the only thing that i found a bit lagging behind other amenities was the wifi connection.

the hotel were dominated with german grandpa and grandma and also lot's of kids

the gym.

lovely outdoor pool, lots of available sun beds and beautiful

had to argue to be moved wifi was pretty slow gym had no free weights area, barbell,

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

the alkaline outside pool of the hotel is magnificent and great for leisurely swimming

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

it has a giant balcony and my kids has a lot of fun to play on

was spacious, with living room, small kitchen, clean bathroom and big bedroom with comfortable beds

the parking is free.

clean hotel, very good breakfast

wifi is not password ptotected what is very dangerous these days, they should change it

the resort contained everything needed like laundry, table tennis and a gym

plenty of free street parking, coin laundry

natural swimming pool and the white light house are just on walking

everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

everything: the gardens, the quiet, the staff, the pool, the retro feel...

big, convenient parking

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

there is a parking in front of the house, and areas in the garden to sit and chill

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

was reasonably clean and room service satisfactory

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

laundry service very reasonably priced

plenty of parking and has a clean non heated swimming pool which is in a area that is very drab

there is no comfortable bar where you can sit and have a drink and meet other people

wifi coverage could have been better

was not very friendly, restaurant needs to be booked in advance or you will not get a table, pool was very

the pool really could be open more of the year

we didn't use the gym, but it had good equipment and was large

information on wifi in room. it was only on display in reception.

everything.(without location) room service !!specially staff!!

bed, bathtub with lots of hot water, good wifi connection, very clean, walkable distance to waterfront & local

location trim size and layout, balcony overlooking the pool

wifi connection isn't bad, but the system to connect to the wifi is not really friendly

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming

restaurant phone not answered when trying to order room service

room very spacious and huge comfy bed

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

3 euros additional charge for night bar service

great wifi

we had free access to the spa which included sauna, jacuzzi and gym

poor room wifi. room a bit basic.

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

no wifi in the room, only in lounge on 1st floor

wifi was ok but only available in 1st floor lounge

would be better with wifi in the rooms.

we have no faults ( be careful of the laundry charge as the small print charges you 50% penalty for giving it

great quality of the facilities, perfect location, the management staff is polite and helpful, room service

spa and a full gym

amazing breakfast, great location, beautiful decor, lovely and quiet so no sun bed wars!

in room service was great

there's a selfservice laundry and supermarket right around the corner

to do my laundry at the laundromat around the corner, as the prices at the hotel were ridiculous

tried to get my laundry done as soon as i moved into the hotel was told by three different reception staff i

we were 2 families, one with 3 kids and the other of 2 adults only (my parents)

the room has everything you need, comfortable bed, wifi was perfect, rain shower was really nice

i always love to drink boil water and it s too hassle asking for room service on just boil water

the pool was amazing!

parking extremely difficult in this area, wifi usage cumbersome

pool was closed for the winter and that fact wasn t clear on their information

no kettle or other kitchen equipment

price for laundry services was very high compared to alternatives outside, but because of carnival i had to

the restaurant wasn t open mon & tues when we stayed? only the roof top bar open until 10.00pm

and an amazing pool

great stuff, rich breakfast and amazing roof pool

pool times in the roof opend 11 closed 6

no laundry services.

faced into a block of rooms ,noisy with the lifts but the hotel location could not be better the bar staff and

bar area round the corner has comfy seats and a nice view over the park

internet wifi was really bad.

wifi very unreliable. we had to sign in every ten minutes.

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is

the room: very nice, clean and spacious wifi was very good. the breakfast in the room.

was really nice, very well isolated (no noises to disturb you) with a comfortable bed; you have a kitchen nicely

wifi works well in the room you have to ask for the password for the reception's wifi

i loved: room was spotless clean bed was super comfortable sheets and towels fresh and clean kitchen useful and

family room was a hostelroom, but kids loved the bunk beds. great location.

wifi was good

there was no wifi in the guest rooms, only in the lobby

a great urban escape when visiting santa cruz:) and pet friendly

room with modern bathroom, good wifi, massive tv today easily swivels so you can watch it from your bed

the property don t have pool and the spa was closed gym very little

no lamp on the bedside, no aircon, no self-laundry

balcony, fridge, excellent breakfast, very good location, nice and helpful staff, safe, wifi

wifi rather poor

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

wifi connection very poor and despite the rooms are big, there was no desk to work

wifi worked sometimes

the room is well equipped, wifi and chromecast tv work perfectly

pool and bar are excellent and we also made use of the gym facilities

at the facility in the late afternoon or for an early dinner ( only a bar for drinks), and no room service either

especially seafood and breakfast, nice pool area, lovely room with good views and super location, gym

the free wifi could be better.

location, pet friendly, loved that they were very welcoming to all of us

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

is missing a gym and pool, which would be expected from an nh in the downtown

is not run by the hotel but mojito at the bar was not good

noise. room was above a bar that played very loud bass music until 3am on one night

place, fast servis in lobby, bed good, fine wifi, buffett good and variety fine, cleaning and sheets good

breakfast was in a sister hotel, no bar in hotel, under renovation.

nice location, clean big rooms, great bathroom with nice shower, great wifi connection.

the room was clean, beds were comfortable with the strong wifi signal

wifi or reception did not extend to my room (though this is only a small negative for me)

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

good breakfast, the pool and public transport nearby really added up to an exceptional experience

plenty of parking

no wifi as well (only in reception you have pretty weak internet)

dishes were dirty (especially the pans) and had to be washed before use, wifi was fairly weak

a few days been several but this one is the best clean, spacious very well equipped and great wifi for being in

you come in february, like we did, prepare to care and feed the fireplace

only thing i can mention is the lack of wifi, but owners are working constantly on improvements and i am sure

fireplace inside is really nice) flowers around the house

there is laundry facility available at a charge which is great for longer travels like ours

comfortable beds and a well-equipped kitchen

loved wandering around, the company of other kids and the cats :) the house had a well equipped kitchen and 2

wifi is slow.

a larger frying pan in the kitchen would make things easier

r family owns a banana plantation) in the smoothies for breakfast

wifi is also available

even get to try her home-grown bananas

the hotel accommodated my dietary needs with gluten-free bread at breakfast

nanas from the owner's farm), fruits & yoghurt,

breakfast, bar meals and restaurant really good

gym equipment needed fixing two years ago (one or two of the machines was not functional) and it

private parking on the spot

very kind staff. free wifi is very strong. i liked the interior. shower in pool is good too.

for one night ( 2 adults and 2 kids of 7 and 9 that we needed to have 2 rooms but one is enough if the kids

friendly staff, good breakfast, very good standard of cleanliness, great food, close to beach and el medano

what suprised us the most was that the water in the pool is heated, also there is very nice pool bar along with

spa & pool are fabulous, water in pool is warm

was problem with wifi connection pretty much throughout whole our stay (5days)

didn t like the noise at night we tend to turn in early and found that the noise from the bar carried up to