accessibility from parking garage

they have a bar downstairs so i was able to order a little pizza instead of going out to eat

breakfast cause a tummy ache

we enjoyed our room and our view we could walk to the local restaurant for breakfast or have a meal or drink

very nice hotel and pet friendly

the pool time had to be scheduled i didn t like that.

the hotel was clean, spacious and breakfast options were okay.

pool and weight rooms were clean and welcoming

issue with the room but the hotel staff took care of it really quick so the service was great the pool was great

loved the breakfast, gym and the room's kitchen area.

property was very clean and i liked the free parking

pool closed but did let us go next door and swim

to many people in the pool area

great staff....clean and quiet rooms and great breakfast

the breakfast was exactly the same every morning

hated i was across from laundry room

is terrible, parking lot nearly touches i-80, heard loud vehicles all night on the interstate

hot breakfast

breakfast was perfect and plenty off food. nice and clean set up.

we had wifi connectivity issues.

customer laundry room

staff, excellent housekeeping, facilities, fitness room, pool and a superb breakfast coordinator who sets up

welcoming staff, room cleanliness and pool area

great breakfast and staff! pool is good for family with kids.

i used to manage the breakfast bar at a hotel chain, and we'd add a little bit of cream cheese to the egg

food at the bistro bar exceeded my expectations

no hot tub at the pool.

also the parking was

the pool is a little small and there isn't a jacuzzi or free coninental breakfast!

the lobby was very nice and there was a nice bar and staff was very nice.

the pool being closed

kitchenette was nice and clean

i also loved that each room was clean and had it own kitchen

under construction so parking was an issue

it would be great if the pool closed at ten, if it was adults only from 9-10

all the workers in the laundry room were on their cell phones and playing music

second floor laundry and ice machine out of order

location was convenient to the train station, laundry and freeway

not like the curtains don't close and there were lights lighting the parking area shining into our room

breakfast could be later in the morning like 10;30 but it looked good.

have any towels in it when called night front desk states that there is no one right now at the laundry to get

hotel laundry dryer was not working

the property was clean. in a good location and the parking lot was well lit.

parking, friendly helpful staff, beautiful view of woods around a small lake

were very nice and helpful, room clean, pool area very nice

laundry, people

breakfast choices close the door to the laundry facility

behind the reception desk was laundry room having door towards reception desk

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

only reason i believe it was clean is because i caught i glimpse of the laundry being done

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

housekeeping came to pick up laundry but never brought any

the room was sub-par, the wifi did not work at all.

yhe room was fully clean and the wifi wasn't working.

we did get a smoking room as booked.

nothing they were remodeling so the pool and the laundry room was not available but

breakfast and the staff

there was a big rock in the parking lot and i twisted my ankle on it

breakfast was an orange, a granola bar, and a cake

the hotel offers free parking and breakfast which is impossible to find in downtown chicago

the pool and exercise room were and added treat for me to spend time with my granddaughter

the air conditioning was broken, stained sheets and mattresses, the room smelled like an old gym locker room,

the parking lot had a few strange characters outside and i was concerned that my car would be missing

staff was nice and friendly. breakfast was nice for the price.

pool was freezing cold

room smell weird like old furniture or dirty laundry

gym available, elevator to upper floors

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

the eggs and sausage could have been a bit warmer. otherwise, breakfast was fine.

in the parking lot and surrounding area other visitors smoking in their rooms smelled marijuana in a room

wasn t anything i didn t like, we found if we waited to go toward the end of the breakfast hours, choices

dirty water ran on me (i was on the 2nd floor) while using the bathroom and water leaked in the kitchen

clean, quiet, nice staff, pet friendly and good breakfasts.

i liked the room had a full kitchen and extra linen in the closet

great breakfast!

laundry was a pain

the staff were great, the breakfast awesome and i loved the coffee and tea always available

good service, great breakfast, nice gym. the room was very clean

spa bath was dirty and the shower head in bathroom there was a piece hanging but other than that it

like the location and the parking and that is why i came to this holiday inn

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

also, the breakfast was superb

the parking lot was full when we got back at night, but able to find a spot after circling once

the hotel was under construction, i travel a lot and i specifically pick hotels with gyms, disappointed the gym

the breakfast was always hot and delicious

staff, beds, wifi, laundry facilities

staff, beds, wifi, laundry facilities

convenient location, staff was prompt and attentive, good parking lot lighting at night.

wifi was terrible

all the dog poop everywhere in the parking areas and grass

also the breakfast provided was outstanding

that it bothered me very much but there was a group of people partying near the parking lot

didn t feel safe in the parking lot

problem was with the room, we called ahead for late checkin on a prepaid room and ended up with a pet friendly

price, staff, continental breakfast, hotel

completely satisfied with stay and property. accompanied by my dog and pet area was very good.

the breakfast is outstanding

handicap parking was too limited. it appeared that some cars didn t even have placards.

it was clean and near many restaurants. there was enough parking.

missing some veggies for breakfast

nice and respectful staff, great prices on laundry and vending machines

i like the staff they re so helpful and friendly i like the business centre and the laundry

pool, gym, laundry, & business center on site

wifi wasn t the best, and the beds weren t the most comfortable

i booked the room because it had a spa tub,unfortunately wasn't able to use the tub or even take a shower

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

i was gonna stay longer than my mom but after the first night my wife the kids and my self checked out the next

great walk in shower, easy to get into room from parking lot.

small thing is i got a complaint about my kids being loud disturbing others so when i asked front office to put

i brung my kids so that they could swim

the gym, although i didn t use it.

we only had someone take trash and laundry and replace towels 1 out of 3 days

there was no ketchup for breakfast sandwich

breakfast and location great

was alright, breakfast was good, the woman incharge of this area seemed dedicated to ensuring everything was

plenty parking location

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

location easy to reach from casino

staff was friendly... close to casino

the wifi included was slow when it would even connect

wifi at all

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

walked up to the desk again and she walked to the laundry room and got them

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

the laundry room is clean

their spread of breakfast was impressive

old car with flat tires was parked parking lot

the lobby was bright and open. rooms were clean. breakfast was great. staff was friendly.

we had to pay for our breakfast so it wasn t complimentary.

the breakfast is great

great rooms..... breakfast and staff

breakfast was good

comfortable & spacious room with good shower space; parking lot is great and has cameras all

the parking was convenient

liked the amenities: gym, free parking, streaming access and complimentary breakfast

it did not have functioning ev chargers, as booking.com claimed that it did.

vagrants sleeping on the laundry room floor

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

continental breakfast

the bed was nice but the breakfast could have been a lot better

room was clean; had secure wifi; composite flooring-no carpet.

breakfast was nice

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast

very clean , staff is magnificent,(breakfast)

breakfast could have been better

just didn t like how people was outside partying and drinking in the parking lot those are big red

time you all serve breakfast 6:30 am is late for the people that have to be at work at 6 am

everything was great i just wish the breakfast was back.

when we were trying to sleep people were hanging in the parking lot loud

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people

laundry strewn down the corridor

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

no laundry room

more choices of snacks. laundry room size.soap for laundry.

i'm certain people smoked there before or they do the laundry together

there was no money for the laundry facility, even though i specifically asked for there to be $5 in quarters

employee hid in laundry room yelling and cussimg on their cell

friendly reception staff large room toiletries provided clean breakfast included

wifi was worst. please fix it

not much handicap parking. no elevator.

i liked that there s a little work out room and a laundry room

businesses in the area, laundry room, microwave, & refrigerator.

was nothing for me not to like, just disappointed that i did not ask if there was a laundry room

i had a great of the parking lot which is all i need. i like being able to see my vehicle.

there was some mold near the kitchen

the home feel was great and the layout of the room with the kitchen

very good. nice pool. good breakfast.

the light in the kitchen didn t work

i didn't like kitchen supplies

was nice the hotel and staff were nice just picked the wrong weekend end to stay full of loud kids running around

the property was quiet and noise free but the pool was out of commission.

renovation everything is a mess the elevator doesn t work neither does the pool and outside on the back where

staff. breakfast was non existent. the property was in terrible condition.

products were low for the breakfast didn t have enough towels soap exc limited two but only one toilet paper

the breakfast was not like it showed in the pictures, only cereal was available

the laundry room was out of order

laundry room has a large top-load washer, which was able to wash 3 days worth of clothes in one

the laundry room was out of order

breakfast was great, service was excellent, great location and an extremely friendly staff

the pool was ok

room that was right beside the laundry room for the place

poor wifi connection pool quite small

pool not in operation and no hot tub

fact that their was construction in progress made the parking and entrance less than desirable

many things were disabled: elevator, wifi, many room keys etc

when i went to the front desk and asked for one, they told me they were in the laundry

the breakfast and pool.

breakfast was included and the pool area is all new

access to the pool, had to wait for the employee to ooen the door.

breakfast was good with a variety of options.

we were also able to use laundry facilities which was very convenient and inexpensive, over all a very pleasant

the price was good, parking in front of door

wifi was slow so i used my mobile hotspot.

- parking was incredibly convenient, located right in front of the room

and the wifi didn't work as

couldn't use the pool.... laundry was too expensive to both wash and dry.....

i couldn t access the laundry room

the pool area is well maintained

the children enjoyed the breakfast the most making waffles mini lots of restaurants close

of parking availability late at night

we love the laundry facility

some of the staff were excellent , laundry room was decent..

operated laundry is over priced

the hotel is clean, and continental breakfast is offered, laundry facilties, and whatever you need to make your

price was great. place was clean. laundry room available.

still offered to let me wash my clothes in the hotel machines after they got done with the house laundry

the breakfast could use some work. the eggs were abysmal.

decent wifi connection

parking/9 day stay no one cleaned room

like that you couldn't grab a bite from breakfast to take back to room

they offered a nice breakfast in the morning if you get there really early

breakfast is not refilled as the receptionist is doing that too

nice outdoor pool

the breakfast was just what i needed, fresh milk fresh fruit ud83dude0b hot sausage and eggs, the best

close to everything. comfortable beds, clean, free breakfast

we wanted to do laundry machine was broke

wifi was strong and consistent

it was pet friendly and staff was awesome

comfortable and right off the highway, with a hot breakfast

free breakfast and wifi

free parking, wifi, and laundry machine usage

hotel was under construction no laundry available and did not offer any kind of points or discount

location was great, free laundry services

location was great. i liked they were pet friendly

i loved the convenience of the kitchenette

i appreciated that they had laundry services

wifi would not connect in room 339. thank goodness i had my hot spot with me.

i loved the on-site bar !

incredibly friendly staff, breakfast was good, beds were very comfortable and kids loved the pool

the pool, restaurant and fitness center were closed

no issues other than maybe having change for laundry room

too many random people hanging in the parking lot and weren t guests

it was very loud and the fact that someone tried breaking into my room pool apparently had a key card

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

free parking!

baseboards needed paint, had to shoulder charge my door open as it was stuck, half of vending and laundry was

wifi not working so no tv for a few days

wifi wasn't free. i feel jipped! also, maid service is extremely loud as are the other guests.

been coming here for over a year w/ my 2 dogs & was just informed that they are only allowing 1 pet now

no wifi had to pay for it never had enough towels

cheap with linen laundry and housekeeping rude no internet does not work

the laundry was too small.

it was clean. it had a laundry facility on our floor.

the breakfast

it is not a pet friendly place to stay

bagel breakfast did not appeal to both of us

breakfast was a little limited

breakfast was good but would have appreciated a waffle maker. the location was fine.

breakfast could have been better but it was good for the room price

fresh and updated. spacious room. decent breakfast options.

lighting in the parking

bandalism in the parking lot

the breakfast was great.

nice staff and parking space.

early check in

number one free laundry resources

but the fitness center we used every day the laundry area was perfect so that was really nice

liked the small kitchen since i was traveling with kids

aesthetically pleasing, smelled great even though it was pet friendly and relatively quiet.

the breakfast was super

the laundry workout pool area

everything was perfect i loved the kitchen .

had conversations with them & they were so kind that they opened the breakfast bar a few minutes early so that

convenient location. room size. cleanliness. parking.

it came with a little kitchen with a bigger refrigerator and microwave with a dishwasher with dishes

one of the elevators was broken and the laundry was out of order.

parking was fine - close to building

quiet clean breakfast was delicious the staff always nice

clean environment, responsive staff, excellent breakfast!!!

the pool was open for my children.

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

the pool

one is very disappointed breakfast and one star

the hot continental breakfast was unexpectedly tasty!

the location & the pool

the lobby area was very clean, and they had on-site laundry and a fitness room

and the pool not being open for the kids, the breakfast was nothing and it could be better

over slept breakfast

it was ghetto, hidden fees no parking. the parking lot had huge potholes and the wifi suck

breakfast

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

location was perfect for us, breakfast was good.

though, i paid for 6 people and had requested for a very clean room as i was staying with kids

indoor swimming pool

the room was clean and quiet. parking good.

online registration said there was a pool. the pool on site is unavailable

breakfast was over cooked

pool wasn't available but we really hadn't planned to swim during the stay.

the breakfast was amazing and complimentary

the swimming pool was closed

it s location and having laundry room and everything i needed on the same floor

it was awful and the toilet was so low that it was hard to get up off the toilet it was like a kids toilet in

was kind of bummed that the pool was closed. my kids would have loved that.

booked here because my kids wanted to swim i even called to insure the pool was being utilized

they have an out of service pool.

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

we did not get breakfast either morning if our stay due to the renovations taking place

free breakfast

breakfast lacking several days had to request refreshing

(breakfast) the morning manager was less than attentive

limited breakfast option at this price. bit pricey for location like crownpoint or merrillville.

especially, for those who would like to soak in a tub especially after a good workout in the gym or jogging

a mini kitchen included in the room

the breakfast was not good, the staff was not friendly, the pool was cold

the breakfast was just ok

customer service was kind. the breakfast worker was polite, pleasant and helpful.

swimming pool worked my first night then saturday note on door pool was down

love the clean rooms and areas. pool was perfect. great breakfast. friendly staff

staff, comfortable bed, breakfast

i also liked their variety for breakfast and that they had flavored creamer for the coffee

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

location, free breakfast and parking and laundry facility

we were also across the hall from the laundry room

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

like that they are pet friendly

the gym had cobwebs and layers of dust throughout

lot of unsupervised kids all over an strong smell of pot all around the hotel.

the pool was a hit with the grand kids

i have to give a special shout-out to john the shuttle driver

the front desk people did not explain clearly about getting the shuttle to the airport.

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

ordered a smoking room recieved a non smoking room

i have tried to use the wifi and it wasn t connecting for me or the lady next door to me in the other

no ice machine no complimentary breakfast no gym there was absolutely nothing to do there

breakfast

parking was

room was clean,bed very comfortable,nice breakfast, eggs,waffles,sausage

pool area was fun and clean

breakfast decent like most hotels

dryer was not working in laundry room.

they even have an on site laundry for guests

there was a guest laundry room so i could do my laundry

no breakfast

at the breakfast was annoying

no eggs in breakfast

pool not usable, nasty dirty, staff consist of one person at desk, he has ran up stairs to see the

pulled into the parking lot and immediately left

liked the bed, room location to the door, dog friendly, the channel selection, wifi included, breakfast

the pool was dirty, i wanted my money back but wasn't able too because i went through booking

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a