only negatives is there was no change machine for laundry and the machines took quarters

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

spacious kitchen with lotsa amenities

more of a selection for the weekday breakfast

no breakfast buffet

the washing machines in the guest laundry could /should have been cleaned

the breakfast plentiful and decent. there are laundry facilities on site.

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

but: pool didn t have towels lobby didn t have a laundry soap for sale

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

laundry room had more than half of the machines needing repair.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

using the laundry facilities was not easy as it had to be done via an app.

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

you did not have enough staff for room service and the poor lady in the kitchen didn t even appear happy

the breakfast was simple and mediocre, butt overall the location was good

parking is free

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

friendly staff, convenient parking

i like nice & clean property nice parking lock like everything good job take nice property

i didn't have breakfast because i had other meal plans that morning.

breakfast not included despite silver elite ihg membership.

they had a laundry room with coin-operated washer and dryer, i felt that was very

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

it was found in a laundry chute wrapped in a towel

nice location and free parking

laundry room out of order ( necessary for us as a family of 4 with an infant )

it s expensive, the pool is dirty and the laundry room

the daily housekeeping service. on site laundry facility.

i smelled something in the self laundry room.

(if i m correct) sad that you can t do laundry on the

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service,

the swimming pool is super small compared to the size of the hotel and so is the gym

room service breakfast was outstanding

definitely book your spa appointments ahead of time that is no pop in service :-)

king bar and red salt restaurant are truly exceptional

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

having free wifi was an additional

lovely comfy beds, good breakfast, good parking

oh and my reservation said breakfast included' but lady at breakfast bar said' this is a hot breakfast its $1

there's not much to do in the hotel when you have kids.

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

pool and the sitting space indoors and outdoors!

the hotel bar and the layout of the room.

didn t like that i was charged for fees on my credit card that i didn t authorize the wifi was very sketchy

just the location and laundry

of the reasons i booked this hotel was because it offered a gym

room service to the room and friendly accommodations

parking

room service was prompt, the room was clean, there were plenty of towels.

there no laundry

the restaurant and the bar! also they don t have a laundry room!

pet friendly without breaking the bank

free breakfast free wifi great rooms what s not to like.

great for an adult weekend away from the kids

service from front desk and room service

were so pleased with everyone and everything - even the parking area

i made use of room service for a late supper which was fine, but i was disappointed with the choices

breakfast not included due to cov 19

wifi doesn t really work

laundry machines are out of service

the pool is closed. property is in the process of updating

quaint pool

they rented the hotel to kids and their was a huge fight right outside my door

couldn't get on wifi

restaurant and coin operated laundry on site.

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

great gym and pool. convenient laundry room. useful shuttle service

happened to stay room where some kind of laundry machine running like noises all night

location was perfect. breakfast meal was good. bar was also very nice.

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

the hotel has laundry facilities, which is very convenient for a long-term stay

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

every day hotel forces to log in into wifi

the staff, location, breakfast, parking

central to many restaurants and shops. easy parking.

parking lot too small. had to park in construction area at hotels request.

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

but we were offered shuttle service who can drop us off

the breakfast staff was not friendly

adequate towels airport shuttle was probably the best kept secret of the hotel

stayed in first floor room next to front parking lot,

laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

quiet area. laundry room. clean room! fridge and microwave. hot water.

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

parking laundry service staff

kitchen laundry

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

safety bar needed on the shower wall, not just in the tub

amenities like wifi and the tv and coffee maker were

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

laundry

i like the laundry room and continental breakfast was great

close to one of our favorite gyms and the bed was very comfortable!

clean neat...breakfast....

the parking was a bit challenging. the bar was in the lobby, but not opened.

lift and parking area doors had seen better days no laundry facilities

no inhouse laundry facility.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

spa bath was nice

actually thought the hotel was clean and neat, but its good when you travel without kids

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

loved the spa tub

just the food for the continental breakfast could you some upgrading.

the staff was incredibly helpful, breakfast buffet was great

had a gym and restaurant on premises

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

parking is available but bit busy on weekends this location has no negatives and offers a

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

great facilities especially enjoyed the pool

we did have ants in the kitchen

only downfall, due to covid, you have to book a time slot to visit the pool, and you only get 1 hr per day

laundry rooms should have quarter machines or machines that accept cards

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

pool open a little later/earlier. and exit off the side street to get in and out easier

the breakfast cost to much

staff was very accommodating, bar and restaurant very convenient right on premises!

there was no breakfast and laundry room was out order

property charged my card before i reached the property, and the room did not have a sink nor laundry services

really, really, really weird that someone else's laundry ended up in our room

did not like that there was no on site laundry area

bed was very comfortable and the wifi wasn't half bad for a hotel.

they have a 24hr laundry room

early check in , room makeup timely, cleanliness is top notch

even after the fact i got billed additional charges for something called enhanced wifi when booking

bar barely had alcohol and closed very

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

clean. conveniently located. great breakfast. quiet.

nice breakfast served by another excellent staff member

everything! breakfast is amazing, really clean and the staff is excellent !!

my kids room above us, the shower didn t drain, and our toilet overflowed/ backed up and flooded the

clean room, warm pool and great hours for the pool and fitness center.

liked the convenient location, the pool & workout room, the bar & restaurant

convenient and plenty of free parking

the fitness area was very clean, swimming pool and hot tub was a perfect way to end the day i would definitely

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the indoor pool

the breakfast was yummy.

my drapes didn?t pull over the window so the parking lights shined into my room at night.

the fitness center never had more than one person in it but we saw it and the pool in use

free breakfast in the morning, laundry in the hotel and a late checkout at 12pm

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200

convenient shuttle service, laundry room in the hotel, 24hr burger king next door.

one microwave, located on 1st floor in the laundry room

there s an iron & ironing board in the room & a guest laundry if you require one

the indoor pool and gym were also fantastic amenities as was the guest laundry

my one and only problem was the pool was a bit cold for the season and the hot tub wasn t working

it was very family friendly, indoor pool was enjoyed by my kids

ve liked info provided in the room for how to use the electric car charging station in the parking lot

when the kids are with me they like it because they can swim

nice bed. good wifi

free wifi and comfortable bed-

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

street parking seemed dangerous and dark with no lights at night

the wifi was slow

parking issues all across the board

no parking ud83dude1e

breakfast was great

excellent choices and the breakfast area was well maintained ans always stocked well

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

we had a full day of rain and we were thankful for the indoor pool and hot tub

friendly staff- great breakfast- good coffee- comfy rooms- hot tub and pool- everything was clean

there wasn t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

nice and quiet .. convenient guest laundry

laundry room if need

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

parking space is should be a little wider

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

bar is great friendly and always professional to include: hotel employees always very accommodating

free parking, very clean room, nice staff

not enough handicap parking spots.

room was nice and the bar area was a nice little thing to do to get out of the room for a

there were no laundry facilities.

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

idea for my weekend perfect location. breakfast was good.

breakfast was great!

free breakfast, fast internet, excellent staff

this time there were unsavory people gathered in the parking lot, at the front door and it just seemed like

breakfast was in a little box due to covid-19 but they still tried their best to accommodate

moved room and floors but housekeeping never picked up dirty laundry left in the hall

friendly staff clean room great bar in lobby

it was very clean, staff were really friendly, rooms were nice, pool was enjoyed by grand kids.

pool and gym were great. staff was very friendly.

room service not available right now

the free continental breakfast was good

nice breakfast included

the bar wasn't taking cash and the atm was broken

pet friendly hotel with lots of grass

of $50 was added to the price of the room that was not mentioned on your website when you bring a pet

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

breakfast was amazing. beds were comfy. slept amazing

breakfast was adequate

staff very friendly. breakfast very good.

breakfast is standard as you d get in a best western or holiday inn express

i didn't like the breakfast. it was the same every day and not worth the price.

i forgot to get breakfast.

we didn't try the breakfast

this hotel provides grab-and-go breakfast (paid service) and i ate it for lunch at the central park

breakfast was included, and we also got small snacks daily, like a yogurt, some biscuits and a

desk didn't have quarters for the laundry room, had to walk to the gaa station

gym, laundry, staff

hotel had everything you need, comfortable bed, the room was very clean, it has a gym, laundry room, you can

they also have self service laundry, that unfortunately has been broken at the moment we needed it, but it was

i like the gym laundry area and the staff.

no laundry

a laundry service would also be a plus for the guests, as well as vending machines for each floor

there was no laundry on site which was very inconvenient

no microwave available or laundry service which is what i looked for when booking

travelling with lot of hand luggage and kids, the experience could have not been better

quite a few kids running around uncontrollably

the pool is open until 10pm and it seemed there were always kids in it

parking was a bit of an issue

pool guy he was very kind and the staff of the restaurant and 2 of the lady s in the front desk

we had room service for breakfast

the laundry

wifi network in bedroom (8th floor) not working/too slow so had to use the lobby area

there are minimal services - no room service for example

everything is self-service and not recommended for travelers with kids

they offered to change a room with a working phone wire but it was too late and my kids and i were too tired

friendly staffs. breakfast is good. laundry available is important

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

laundry and distance to jfk

location great. very clean. self-service laundry fabulous.

great rooms, fab gym although couldn t use peloton in gym as not set up correctly

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

changer at guest laundry did not work and they did not fix it after my complaint

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

it has a laundry room, only 4 us to clean and dry.

the change machine in the laundry room did not work

great location. staff was awesome. room service was extra nice!!!!!

the hotel shuttle service to and from the laguardia airport was super convenient as well

the staff were amazing!! kevin the shuttle driver was just the best!

ordered room service for 8:15 and they woke us up at 6:15 in error

where nice and clean and very quiet, the room service had very good prices and great food selection, the location

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

the very first-morning room service came and we advise we don't need anyone

liked that i wasn t disturb by room service every 30 minutes

hotel has wifi and free, but limited parking

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

the staff is not always at the front because they are also doing laundry

our room close to the laundry room, loud tv sounds all

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

staff is very pleasant. laundry room is very nice.

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

early check in

wifi didnt work properky,.no ice,no tub was over pri ed

housecleaning didn't wait til we were out of room, wifi internet wasn't working at all

it is not fancy or modern but has the basic things you need like hot water, wifi, access to an iron and blow

the hotel s laundry facilities were out of order when we tried to use them

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

laundry on site

separately for laundry and the gym isn t well stocked very barebones

they gave me early check in at no cost and we're very attentive to answer any questions